[emeraldnzl]

Hello dmgreene9,

how can i prevent from getting them again?

Have a look at the tips I outline below and there is a link with some suggestions at the end. In my opinion though the real thing to do is use common sense.

how do i know i still dont have those viruses

Well we cleared a lot during the cleaning process, you computers symptoms seem to have gone and the online scan only shows ones that are in quarantine or have been removed since. The ones quarantined in ComboFix will be removed during the cleanup process outlined below.

Having said that you can never be 100% sure especially with the rootkits around nowadays. I think your computer is clear but I will leave this topic open for a day or two in case any issues arise.

Your machine had a nasty back door rootkit infection. Change passwords on all sites you use and make sure you check any banking and credit card accounts you accessed with the infected machine.

Now

We have a couple of last steps to perform and then you're all set.

Follow these steps to uninstall Combofix and tools used in the removal of malware. This will also clean out and reset your Restore Points.

• Click START then RUN
• Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
  
  

Step 2

• Double-click OTL.exe to run it. (Vista users, please right click on OTL.exe and select "Run as an Administrator)
• Click on the CleanUp! button
• Click Yes to begin the Cleanup process and remove these components, including this application.
• You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

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A reminder: Remember to (re-install if unistalled during cleaning) up date and turn back on any anti-malware programs you may have turned off during the cleaning process.

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Here are some things that I think are worth having a look at if you don't already know about them:

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It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article Strong passwords: How to create and use them.

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Regularly check that your Java is up to date. Older versions are vunerable to malicious attack.

• Download Java for Windows
  
  Reboot your computer.
  You also need to unininstall older versions of Java.
  
• Click Start > Control Panel > Add or Remove Programs
• Remove all Java updates except the latest one you have just installed.

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Make Internet Explorer more secure

• Click Start > Run
• Type Inetcpl.cpl & click OK
• Click on the Security tab
• Click Reset all zones to default level
• Make sure the Internet Zone is selected & Click Custom level
• In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
• Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* Consider using an alternate browser.

Opera may be downloaded from here. It is one of the least targeted of all browers.

Avant may be downloaded from here. Another one that is less well known.

Firefox may be downloaded from Here. I use Firefox because I like it. Used to be one of the safest but now targeted probably as much as IE.

Adblock Plus is a good Add-on for Firefox that helps prevent those annoying pop ups.

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To help protect your computer in the future here are some free programs you can look at:

• If you do not already have automatic updates set then it is recommended that you do set Windows to check, download and install your updates automatically.
  
  * Click Start > Control Panel > System and Security > Windows Update
  * Under Windows Update click on Turn automatic updating on or off
  * Check items shown to ensure you receive updates automatically. Click OK.
  
  And to keep your system clean consider choosing from these free for home use malware scanners and updating and running weekly.
  
• Malwarebytes
• SuperAntiSpyWare

Be aware of what emails you open and websites you visit.

Go here for some good advice about how to prevent infection.
Have a safe and happy computing day!

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ok im all done. thank you so much for the help. looks like its a lot better already

[dmgreene9]

ok im all done. thank you so much for the help. looks like its a lot better already

[emeraldnzl]

You are very welcome.

[dmgreene9]

i ran the spyware and it had 197 threats and i removed and rebooted my computer

[emeraldnzl]

i ran the spyware and it had 197 threats and i removed and rebooted my computer

What spyware program?

Is there a copy of that log? Can you post it back here for me to see?

[dmgreene9]

the SuperantiSpyware

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/02/2012 at 06:08 PM

Application Version : 5.5.1012

Core Rules Database Version : 9166
Trace Rules Database Version: 6978

Scan type : Quick Scan
Total Scan Time : 00:05:42

Operating System Information
Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
UAC On - Limited User

Memory items scanned : 572
Memory threats detected : 0
Registry items scanned : 54496
Registry threats detected : 0
File items scanned : 10600
File threats detected : 197

Adware.Tracking Cookie
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C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\3X7RJVMT.txt [ Cookie:[email protected]/pagead/conversion/1034169087/ ]
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C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\W6G7CHY0.txt [ Cookie:[email protected]/ ]
C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\destiny@traveladvertising[2].txt [ Cookie:[email protected]/ ]
C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\destiny@mybanktracker[1].txt [ Cookie:[email protected]/ ]
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C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\W554VJ3U.txt [ Cookie:[email protected]/test/ ]
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C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\destiny@adxpose[1].txt [ Cookie:[email protected]/ ]
C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\EAK8Y39C.txt [ Cookie:[email protected]/ ]
C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\MK8I6SXO.txt [ Cookie:[email protected]/ ]
C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\P4EM76ON.txt [ Cookie:[email protected]/ ]
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C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\QVG0ZKEA.txt [ Cookie:[email protected]/ ]
C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt [ Cookie:[email protected]/ ]
C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][2].txt [ Cookie:[email protected]/ ]
C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt [ Cookie:[email protected]/ ]
C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt [ Cookie:[email protected]/ ]
C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][2].txt [ Cookie:[email protected]/ ]
C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\3BILG0PT.txt [ Cookie:[email protected]/ ]
C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\TBEZWI1K.txt [ Cookie:[email protected]/ ]
C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][2].txt [ Cookie:[email protected]/ ]
C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\GJMF14M0.txt [ Cookie:[email protected]/ ]
C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\NWLC7VIF.txt [ Cookie:[email protected]/pagead/conversion/1066817189/ ]
C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\W2K3EG2X.txt [ Cookie:[email protected]/ ]
C:\USERS\DESTINY\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt [ Cookie:[email protected]/ ]
ad.yieldmanager.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.atdmt.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.apmebf.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.fastclick.net [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.fastclick.net [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.fastclick.net [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.fastclick.net [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.247realmedia.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.advertising.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.advertising.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.advertising.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.advertising.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.ads.pointroll.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.pointroll.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.ads.pointroll.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.pointroll.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.ads.pointroll.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.ads.pointroll.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.ads.pointroll.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.ads.pointroll.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.ads.pointroll.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.ads.pointroll.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.advertising.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.casalemedia.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.casalemedia.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.casalemedia.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.casalemedia.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.casalemedia.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.casalemedia.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.tribalfusion.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
www.googleadservices.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.doubleclick.net [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.atdmt.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.atdmt.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.questionmarket.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.questionmarket.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.imrworldwide.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.imrworldwide.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.atdmt.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.media6degrees.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.media6degrees.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.media6degrees.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.media6degrees.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.media6degrees.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.media6degrees.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.statcounter.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\USERS\DESTINY\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]

[emeraldnzl]

Oh Okay no problems with those ones. That's just SuperAntiSpyware being a bit precious.

Here are my comments about Cookies.

Generally cookies are harmless.

Sites put these on your computer when you visit.

Go to this link http://en.wikipedia....iki/HTTP_cookie for information about cookies.

While they are mostly harmless I don't leave them on my computer forever. You can instruct your browser to delete them after a period.

In Firefox you can go to Tools > Options > Privacy and you will see some check boxes and a panel where you can set the period you want to keep cookies for.

In Internet Explorer go to Tools > Internet Options > General and if you look under Browsing History you will see a button to Delete. Clicking on the Delete button will lead you to a panel where you can delete Cookies. Click on that and you will be presented with a panel with options (View Files button) to look at what cookies are stored on your machine.

In IE8 you can manage your cookies via Tools > Internet Options > Privacy see this link http://www.technipag...le-cookies.html

Nowadays Flash also will hold cookies. As I said before, generally they shouldn't be a problem but there is some discussion about Flash cookies.

[dmgreene9]

oh ok so i dont have to worry about it then?

[emeraldnzl]

No you don't need to worry about those, in fact for some sites you need cookies on your machine otherwise you can't access them.

Check out the wikipedia link in my last post.

[dmgreene9]

ok thank you

[emeraldnzl]

[emeraldnzl]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.