[stuckinpurgatory]

I have a Dell insipron XPS M1530 with Vista. Unable to reboot, get safe mode, or repair. I will not let me in Windows at all. With stop, turn off or freeze. Not sure if it's Malware or a problem with Windows or combination. Not very computer savy. Trys to load windows in safe mode but stops at windows system 32. I do not have the utilities disk anymore. I'm pretty sure with everything I've tried, F2, F12 and, F8, nothing has worked. Do I reload a new Windows or a new internal hard drive, which has already been replaced once due to a hot running mother board?

[Advertisements]

First, check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Bootable Hard Drive Diagnostics

If defective replace it.

If it's okay, boot your Vista Install DVD and run chkdsk /r from the recovery console, see if that fixes the problem.

How to run System File Checker (SFC) or chkdsk from the Recovery Console

• Boot your Vista or Windows 7 installation DVD
• When you see "Press any key to boot from CD or DVD", press Enter
• At the "Language" screen hold the "Shift" key and press the F10 key to open a Command Window
• Run SFC or chkdsk
• For sfc, type sfc /scannow and press Enter.
• For chkdsk, type chkdsk /r and press Enter.

Let this run to completion undisturbed..

If that doesn't help then save your data and reinstall. There are various ways of saving your data.

• Recover files from Windows hard disk using Puppy Linux
• How to Copy & Paste in Recovery Console on Windows 7 or Vista
• Mount the drive as a slave in another computer then copy the data to another hard drive, flash drive or burn to CD/DVD.

[Ztruker]

First, check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Bootable Hard Drive Diagnostics

If defective replace it.

If it's okay, boot your Vista Install DVD and run chkdsk /r from the recovery console, see if that fixes the problem.

How to run System File Checker (SFC) or chkdsk from the Recovery Console

• Boot your Vista or Windows 7 installation DVD
• When you see "Press any key to boot from CD or DVD", press Enter
• At the "Language" screen hold the "Shift" key and press the F10 key to open a Command Window
• Run SFC or chkdsk
• For sfc, type sfc /scannow and press Enter.
• For chkdsk, type chkdsk /r and press Enter.

Let this run to completion undisturbed..

If that doesn't help then save your data and reinstall. There are various ways of saving your data.

• Recover files from Windows hard disk using Puppy Linux
• How to Copy & Paste in Recovery Console on Windows 7 or Vista
• Mount the drive as a slave in another computer then copy the data to another hard drive, flash drive or burn to CD/DVD.