[rockmilk]

Did you follow post 11?

Please clear the event viewer log and then reboot.
http://www.sevenforu...lick-clear.html

Reboot a couple times and then........

The re-run minitoolbox with only the List last 10 Event Viewer log box ticked.

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Also yes please send me an updated autoruns.
Please also run sfc /scannow from an elvated command prompt.
After the sfc /scannow please do the following.


Open elevated command prompt.

To retrieve the sfc/cbs log.

Run the below in command prompt.

notepad c:\windows\logs\cbs\cbs.log

and press ENTER

Save to desktop.

Upload the file here and send me the link.
http://www.filedropper.com/

Edited by rockmilk, 19 September 2012 - 06:50 PM.

[rockmilk]

Also yes please send me an updated autoruns.
Please also run sfc /scannow from an elvated command prompt.
After the sfc /scannow please do the following.


Open elevated command prompt.

To retrieve the sfc/cbs log.

Run the below in command prompt.

notepad c:\windows\logs\cbs\cbs.log

and press ENTER

Save to desktop.

Upload the file here and send me the link.
http://www.filedropper.com/

Edited by rockmilk, 19 September 2012 - 06:50 PM.

[Macboatmaster]

The chkdsk log does not include when run, but it was before this, I think

Error: (09/19/2012 06:07:26 PM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.

I again apologise for the interjection before, my error- not seeing the log for the chkdsk I missed the post requesting it.

rockmilk

I will leave the matter with your goodself, I would not place too much credence on the report of it being the drive that was tested - lettered C.

[spid4567]

I followed post 11. I tried running the batch file (Win 7 viewer.bat), but the event viewer still seemed to have all of the old logs. I also tried running the other .bat file (cleanviewer.bat), but that doesn't seem to do anything either. I went in manually and deleted the Microsoft\Windows\Diagnostic Performance\Operational logs.

MiniToolBox by Farbar Version: 23-07-2012
Ran by Dad (administrator) on 19-09-2012 at 21:04:19
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/19/2012 08:05:27 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service initialization error: the control dispatcher cannot be started [0x80070427, The service process could not connect to the service controller.
].

Error: (09/19/2012 07:35:05 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {22ec0bb4-a2a6-490d-93ce-3ee318774611}

Error: (09/19/2012 06:00:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (09/18/2012 06:05:08 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {18e6ee32-4217-40df-80e6-1f316f9f1b82}

Error: (09/17/2012 10:34:18 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {d71be910-df46-40c1-a5bc-dca6f588f3af}

Error: (09/17/2012 07:01:25 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (09/17/2012 06:10:43 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {e8e7a11a-9d9a-464f-b148-57cd2a2279a9}

Error: (09/16/2012 09:23:40 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {703c06f1-6073-497a-994e-269127d6322b}

Error: (09/16/2012 06:03:28 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (09/16/2012 05:22:13 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {703c06f1-6073-497a-994e-269127d6322b}


System errors:
=============
Error: (09/19/2012 08:56:24 PM) (Source: WMPNetworkSvc) (User: )
Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

Error: (09/19/2012 08:55:02 PM) (Source: Service Control Manager) (User: )
Description: The HauppaugeTVServer service failed to start due to the following error:
%%2

Error: (09/19/2012 08:28:36 PM) (Source: WMPNetworkSvc) (User: )
Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

Error: (09/19/2012 08:26:24 PM) (Source: Service Control Manager) (User: )
Description: The HauppaugeTVServer service failed to start due to the following error:
%%2

Error: (09/19/2012 08:08:57 PM) (Source: WMPNetworkSvc) (User: )
Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

Error: (09/19/2012 08:08:15 PM) (Source: Service Control Manager) (User: )
Description: The HauppaugeTVServer service failed to start due to the following error:
%%2

Error: (09/19/2012 08:08:13 PM) (Source: Service Control Manager) (User: )
Description: The Aspi32 service failed to start due to the following error:
%%1275

Error: (09/19/2012 08:08:13 PM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\drivers\aspi32.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (09/19/2012 07:10:02 PM) (Source: Service Control Manager) (User: )
Description: The HauppaugeTVServer service failed to start due to the following error:
%%2

Error: (09/19/2012 07:09:56 PM) (Source: Service Control Manager) (User: )
Description: The Aspi32 service failed to start due to the following error:
%%1275


Microsoft Office Sessions:
=========================
Error: (09/19/2012 08:05:27 PM) (Source: VSS)(User: )
Description: 0x80070427, The service process could not connect to the service controller.

Error: (09/19/2012 07:35:05 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {22ec0bb4-a2a6-490d-93ce-3ee318774611}

Error: (09/19/2012 06:00:10 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (09/18/2012 06:05:08 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {18e6ee32-4217-40df-80e6-1f316f9f1b82}

Error: (09/17/2012 10:34:18 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {d71be910-df46-40c1-a5bc-dca6f588f3af}

Error: (09/17/2012 07:01:25 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (09/17/2012 06:10:43 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {e8e7a11a-9d9a-464f-b148-57cd2a2279a9}

Error: (09/16/2012 09:23:40 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {703c06f1-6073-497a-994e-269127d6322b}

Error: (09/16/2012 06:03:28 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (09/16/2012 05:22:13 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {703c06f1-6073-497a-994e-269127d6322b}


**** End of log ****

[spid4567]

Autoruns:

Attached Files

•  AutoRuns.txt   149.11KB   204 downloads

[spid4567]

Results from running sfc /scannow:

http://www.filedropper.com/cbs

Also, since all of these changes, The Windows Action Center says there is no Antivirus (norton is running and says it is secure), Windows Firewall is off, and Windows defender is off. Trying to enable the firewall through the Action Center does nothing. Trying to turn on Windows Defender closes the Action Center and opens up Windows Explorer, pointing at the system32 directory. What's up with that?

[rockmilk]

Ok when you get a chance to please upload the sfc/scannow log as requested.

Edit:
Seems like we posted at the same time.

Edited by rockmilk, 19 September 2012 - 07:26 PM.

[rockmilk]

Norton has a firewall so the windows firewall is not needed.
Windows defender is not needed we disabled that with autoruns.
As Far as norton uninstall it run the removal tool reboot and re-install it.
http://majorgeeks.co...Tool_d4749.html

[rockmilk]

One thing that I would like to add is that if you do not have the required info to re-install your norton then please do not un-install it.You may want to re-open Autoruns and re-check the entry below and reboot as well.
+ "Comcast_McciTrayApp" "mcci+McciTrayApp" "Alcatel-Lucent" "c:\program files\comcast\pctrayapp.exe"

Re-enabling the item above should stop the error of your machine telling you .

there is no Antivirus

Although I highly dislike Norton I have helped out on forums for a bout 2 years and seen nothing but trouble come from norton avg and MSE However the choice to keep it is yours .

[spid4567]

Don't worry, I made sure I could reinstall Norton before removing it!

I used to hate Norton, and was using AVG. Comcast allows using the Full Norton product for free, so I thought I would give it a try (AVG was starting to annoy me). So far, I don't hate it!

Is there anything else I need to upload?
The critical error 100 is still there.

[rockmilk]

Since you can re-install norton try removing it and running the removal tool and switching to Avast and see how the machine runs for a bit.
http://www.filehippo...vast_antivirus/

[rockmilk]

Another thing that you can do is run adware cleaner as admin run it hit the delete button
allow it to run and reboot your machine and post the log it creates.
http://general-chang...de/2-adwcleaner

Edited by rockmilk, 19 September 2012 - 08:58 PM.

[spid4567]

In the eventviewer, looking at the summary of Administrative Events, there are no critical errors listed.

But, Looking at "Applications and Services Log\Microsoft\Windows\Diagnostics-Performance\Operational" Shows the critical event ID 100. Why is there this discrepency?

I will try running Avast and adware cleaner tomorrow - it is getting late! Thanks for the help.

[rockmilk]

Adware cleaner is quick.
Avast may be the solution Norton is not very good it maybe the cause of the issue.

Edited by rockmilk, 19 September 2012 - 09:08 PM.

[spid4567]

Attached is the log.

Any thoughts on Response #28?

Attached Files

•  AdwCleanerS1.txt   11.32KB   189 downloads