
malwarebytes shows pum.disabled.securitycenter plus other issues [Solv
Started by
newgeek2
, Sep 28 2012 08:07 AM
#16
Posted 30 September 2012 - 05:03 AM

#17
Posted 30 September 2012 - 05:29 AM

Thanks, the updates work now and I can connect to the other sites as well.
Should MSE have stopped this, as I was using it with real time protection turned on?
Do you think online banking would be safe now?
Should MSE have stopped this, as I was using it with real time protection turned on?
Do you think online banking would be safe now?
#18
Posted 30 September 2012 - 05:34 AM

As a precaution it is prudent to do the following no matter what type of malware that you contracted. Although most of the time it will be overkill, but better safe than sorry
After this MBAM run could you let me know what problems remain
Please download Malwarebytes' Anti-Malware
Double Click mbam-setup.exe to install the application.
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
With the current crop of malware it is prudent to do the following
Warning!!
You may have an information stealing trojan installed on your computer.
Backdoor Trojans, IRCBots, keyloggers and Infostealers are very dangerous because they provide a way of accessing a computer system that bypasses security mechanisms and can steal sensitive information like passwords, personal and financial data which they send back to the hacker. Remote attackers use backdoor Trojans as part of an exploit to to gain unauthorized access to a computer and take control of it without your knowledge.
If your computer was used for online banking, has credit card information or other sensitive data on it, I suggest you do the following.
- All passwords should be changed to include those used for banking, email, eBay and forums. You should consider them to be compromised. They should be changed using a different computer and not the infected one. If you use the infected computer, an attacker may get the new passwords and transaction information.
- Banking and credit card institutions should be notified of the possible security breach.
After this MBAM run could you let me know what problems remain
Please download Malwarebytes' Anti-Malware
Double Click mbam-setup.exe to install the application.
- Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select "Perform Quick Scan", then click Scan.
- The scan may take some time to finish, so please be patient.
- When the scan is complete, click OK, then Show Results to view the results.
- Make sure that everything is checked, and click Remove Selected.
- When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
- The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
- Copy&Paste the entire report in your next reply.
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
#19
Posted 30 September 2012 - 06:22 PM

Latest mbam log looks clear now, thanks for your help EB.
Any tips for things to run alongside MSE to prevent what happened before, as neither MSE or malwarebytes could prevent it or remove it alone.
Malwarebytes Anti-Malware 1.65.0.1400
www.malwarebytes.org
Database version: v2012.09.30.05
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Admin :: HP-LAPTOP [administrator]
30/09/2012 22:18:17
mbam-log-2012-09-30 (22-18-17).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 183368
Time elapsed: 7 minute(s), 52 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
Any tips for things to run alongside MSE to prevent what happened before, as neither MSE or malwarebytes could prevent it or remove it alone.
Malwarebytes Anti-Malware 1.65.0.1400
www.malwarebytes.org
Database version: v2012.09.30.05
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Admin :: HP-LAPTOP [administrator]
30/09/2012 22:18:17
mbam-log-2012-09-30 (22-18-17).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 183368
Time elapsed: 7 minute(s), 52 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
#20
Posted 01 October 2012 - 06:48 AM

Unfortunately Antivirus and Anti mlaware programmes are always playing catchup. They can never catch the new ones until someone has been infected
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL
Remove ComboFix
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Malwarebytes.
Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe
Subject to no further problems

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following
:Commands
[resethosts]
[emptytemp]
[CLEARALLRESTOREPOINTS]
[Reboot]
- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
Remove ComboFix
- Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
- In the Run box, type in ComboFix /Uninstall
(Notice the space between the "x" and "/")
then click OK
- Follow the prompts on the screen
- A message should appear confirming that ComboFix was uninstalled
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
- Click Start.
- Open My Computer.
- Select the Tools menu and click Folder Options.
- Select the View Tab.
- Under the Hidden files and folders heading select Do not show hidden files and folders.
- Click Yes to confirm.
- Click OK.
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe

#21
Posted 04 October 2012 - 07:14 AM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. 
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please begin a New Topic.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please begin a New Topic.
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