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#1
katiejay58

katiejay58

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Yesterday, when I tried to search for something, I got a message stating that the Google connection was lost and I cannot find anything now. I hadn't done a virus or malware scan at that point, so I don't know what happened and I don't know what to do.
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#2
RKinner

RKinner

    Malware Expert

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  • 24,699 posts
  • MVP
Download OTL from
http://www.geekstogo...timers-list-it/
and Save it to your desktop.


Copy the text in the code box:

DRIVES
nnetsvcs
%SYSTEMDRIVE%\*.exe
%systemroot%\assembly\GAC_32\*.ini
%systemroot%\assembly\GAC_64\*.ini
msconfig
safebootminimal
safebootnetwork
activex
drivers32
%SYSTEMDRIVE%\*.exe
%ALLUSERSPROFILE%\Application Data\*.exe
%APPDATA%\*.
/md5start
rsvpsp.dll
pnrpnsp.dll 
nwprovau.dll
nlaapi.dll
napinsp.dll
mswsock.dll
winrnr.dll
wshelper.dll
services.exe
atapi.sys
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
csrss.exe
PrintIsolationHost.exe
consrv.dll
user32.dll
/md5stop
C:\Windows\assembly\tmp\U\*.* /s
%systemroot%\*. /mp /s
hklm\software\clients\startmenuinternet|command /rs
hklm\software\clients\startmenuinternet|command /64 /rs
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
%systemdrive%\$Recycle.Bin|@;true;true;true /fp 
CREATERESTOREPOINT

Run OTL (Vista or Win 7 => right click and Run As Administrator)

Paste (Ctrl + v) the copied text in the box where it says Custom Scan/Fixes

Select the All option in the Extra Registry group then Run Scan.

You should get two logs. Please copy and paste both of them.

Ron
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#3
katiejay58

katiejay58

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THANK-YOU - A THOUSAND TIMES OVER! YOU ARE THE MOST AMAZING BRAINIAC GEEK THAT I KNOW...ACTUALLY DON'T KNOW. I WAS GOING CRAZY WITH THIS COMPUTER AND YOU FIXED IT! YOU ARE TOTALLY AWESOME!
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#4
RKinner

RKinner

    Malware Expert

  • Expert
  • 24,699 posts
  • MVP
I didn't fix anything. Just asked you to run a scan and post the logs so I could see what is wrong.
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