Hi,
IM gonna post the mini toolbox report for this computer (laptop). This had the same issue as the other computer we looked at connected to the internet, but doesn't always loads pages or email.
MiniToolBox by Farbar Version: 23-07-2012
Ran by Paul (administrator) on 10-10-2012 at 17:36:19
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
========================= FF Proxy Settings: ==============================
========================= Hosts content: =================================
127.0.0.1 localhost
========================= IP Configuration: ================================
Generic Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller = Local Area Connection (Disconnected)
Intel® PRO/Wireless 3945BG Network Connection = Wireless Network Connection (Connected)
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
reset
set global icmpredirects=enabled
popd
# End of IPv4 configuration
Windows IP Configuration
Host Name . . . . . . . . . . . . : samsung700
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® PRO/Wireless 3945BG Network Connection
Physical Address. . . . . . . . . : 00-1F-3C-04-48-B2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::40:67ec:4a25:eb5%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 10 October 2012 17:11:08
Lease Expires . . . . . . . . . . : 11 October 2012 17:11:07
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 251666236
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-02-35-56-00-13-77-6A-D5-A0
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.1
DNS request timed out.
timeout was 2 seconds.
Name: google.com
Addresses: 173.194.41.130
173.194.41.131
173.194.41.137
173.194.41.134
173.194.41.132
173.194.41.129
173.194.41.133
173.194.41.142
173.194.41.128
173.194.41.135
173.194.41.136
Pinging google.com [173.194.34.129] with 32 bytes of data:
Request timed out.
Reply from 173.194.34.129: bytes=32 time=34ms TTL=54
Ping statistics for 173.194.34.129:
Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 34ms, Maximum = 34ms, Average = 34ms
Server: UnKnown
Address: 192.168.1.1
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Name: yahoo.com
Addresses: 72.30.38.140
98.138.253.109
98.139.183.24
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=160ms TTL=46
Request timed out.
Ping statistics for 98.138.253.109:
Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 160ms, Maximum = 160ms, Average = 160ms
Server: UnKnown
Address: 192.168.1.1
Name: bleepingcomputer.com
Address: 208.43.87.2
Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.
Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12 ...00 1f 3c 04 48 b2 ...... Intel® PRO/Wireless 3945BG Network Connection
1 ........................... Software Loopback Interface 1
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.2 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.2 281
192.168.1.2 255.255.255.255 On-link 192.168.1.2 281
192.168.1.255 255.255.255.255 On-link 192.168.1.2 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.2 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.2 281
===========================================================================
Persistent Routes:
None
IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
12 281 fe80::/64 On-link
12 281 fe80::40:67ec:4a25:eb5/128
On-link
1 306 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================
Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
========================= Event log errors: ===============================
Application errors:
==================
Error: (10/10/2012 04:15:49 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\PAUL\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK DVD SUITE\POWERDVD\UNINSTALL POWERDVD.LNK> in the hash map cannot be updated.
Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
Error: (10/10/2012 04:15:49 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\PAUL\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK DVD SUITE\POWERDVD\UNINSTALL POWERDVD.LNK> in the hash map cannot be updated.
Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
Error: (10/10/2012 04:15:49 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\PAUL\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK DVD SUITE\POWERDVD\READ ME.LNK> in the hash map cannot be updated.
Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
Error: (10/10/2012 04:15:49 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\PAUL\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK DVD SUITE\POWERDVD\READ ME.LNK> in the hash map cannot be updated.
Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
Error: (10/10/2012 04:15:47 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\PAUL\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK DVD SUITE\POWERDVD\ONLINE REGISTRATION.LNK> in the hash map cannot be updated.
Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
Error: (10/10/2012 04:15:47 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\PAUL\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK DVD SUITE\POWERDVD\ONLINE REGISTRATION.LNK> in the hash map cannot be updated.
Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
Error: (10/10/2012 04:15:47 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\PAUL\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK DVD SUITE\POWERDVD\POWERDVD HELP FILE.LNK> in the hash map cannot be updated.
Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
Error: (10/10/2012 04:15:47 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\PAUL\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK DVD SUITE\POWERDVD\POWERDVD HELP FILE.LNK> in the hash map cannot be updated.
Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
Error: (10/10/2012 04:15:47 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\PAUL\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK DVD SUITE\POWERDVD\CYBERLINK POWERDVD.LNK> in the hash map cannot be updated.
Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
Error: (10/10/2012 04:15:47 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\PAUL\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK DVD SUITE\POWERDVD\CYBERLINK POWERDVD.LNK> in the hash map cannot be updated.
Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
System errors:
=============
Error: (10/10/2012 05:11:27 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058
Error: (10/10/2012 04:03:07 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058
Error: (10/10/2012 03:08:30 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058
Error: (10/10/2012 01:12:40 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058
Error: (10/10/2012 03:07:24 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058
Error: (10/09/2012 10:30:49 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058
Error: (10/09/2012 09:11:11 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058
Error: (10/09/2012 05:38:13 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058
Error: (10/09/2012 05:37:48 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 08:25:26 on 09/10/2012 was unexpected.
Error: (10/09/2012 08:06:02 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058
Microsoft Office Sessions:
=========================
Error: (10/10/2012 04:15:49 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\PAUL\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK DVD SUITE\POWERDVD\UNINSTALL POWERDVD.LNK
Error: (10/10/2012 04:15:49 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\PAUL\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK DVD SUITE\POWERDVD\UNINSTALL POWERDVD.LNK
Error: (10/10/2012 04:15:49 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\PAUL\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK DVD SUITE\POWERDVD\READ ME.LNK
Error: (10/10/2012 04:15:49 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\PAUL\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK DVD SUITE\POWERDVD\READ ME.LNK
Error: (10/10/2012 04:15:47 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\PAUL\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK DVD SUITE\POWERDVD\ONLINE REGISTRATION.LNK
Error: (10/10/2012 04:15:47 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\PAUL\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK DVD SUITE\POWERDVD\ONLINE REGISTRATION.LNK
Error: (10/10/2012 04:15:47 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\PAUL\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK DVD SUITE\POWERDVD\POWERDVD HELP FILE.LNK
Error: (10/10/2012 04:15:47 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\PAUL\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK DVD SUITE\POWERDVD\POWERDVD HELP FILE.LNK
Error: (10/10/2012 04:15:47 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\PAUL\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK DVD SUITE\POWERDVD\CYBERLINK POWERDVD.LNK
Error: (10/10/2012 04:15:47 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\PAUL\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK DVD SUITE\POWERDVD\CYBERLINK POWERDVD.LNK
=========================== Installed Programs ============================
Adobe Flash Player 9 ActiveX (Version: 9)
Adobe Reader 8.1.0 (Version: 8.1.0)
Agere Systems HDA Modem
DVD Suite (Version: 5.0.2103)
Easy Battery Manager (Version: 3.2.1.1)
Easy Display Manager (Version: 2.0.0.0)
Easy Network Manager 3.0 (Version: 3.0.0.0)
Easy SpeedUp Manager (Version: 2.0.0.14)
Google Chrome (Version: 22.0.1229.92)
Google Update Helper (Version: 1.3.21.123)
imagine digital freedom - Samsung (Version: 1.0.2.0)
Intel® Graphics Media Accelerator Driver
Intel® PROSet/Wireless Software
LabelPrint 2.0
LightScribe 1.8.15.1 (Version: 1.8.15.1)
mDriver (Version: 9.23.0000)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft SOAP Toolkit 2.0 SP2 (Version: 623.1)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Mozilla Firefox 15.0.1 (x86 en-US) (Version: 15.0.1)
Mozilla Maintenance Service (Version: 15.0.1)
Play AVStation (Version: 4.1.20.47)
PlayCamera (Version: 1.0.1.1)
Power2Go 5.0
PowerDirector
PowerDVD (Version: 7.0.2802.0)
PowerProducer (Version: 074429(3.7)_Vista_SSPC)
Realtek High Definition Audio Driver (Version: 6.0.1.5482)
Samsung Magic Doctor (Version: 5.00)
Samsung Recovery Solution II (Version: 1.0.3.21)
Samsung Update Plus (Version: 1.3.0.11)
Spotify (Version: 0.8.4.124.ga3559d86)
Synaptics Pointing Device Driver (Version: 10.1.2.0)
Tweaking.com - Windows Repair (All in One) (Version: 1.9.0)
User Guide (Version: 1.0)
Vimicro UVC Camera (Version: 1.00.0000)
========================= Devices: ================================
Name: Generic Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller
Description: Generic Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Marvell
Service: yukonwlh
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
========================= Memory info: ===================================
Percentage of memory in use: 36%
Total physical RAM: 3061.69 MB
Available physical RAM: 1947.85 MB
Total Pagefile: 6323.79 MB
Available Pagefile: 5299.93 MB
Total Virtual: 2047.88 MB
Available Virtual: 1964.16 MB
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:144.09 GB) (Free:113.06 GB) NTFS
2 Drive d: () (Fixed) (Total:144 GB) (Free:143.91 GB) NTFS
3 Drive e: (UNBREAKABLE) (CDROM) (Total:5.05 GB) (Free:0 GB) UDF
========================= Users: ========================================
User accounts for \\SAMSUNG700
Administrator Guest Paul
**** End of log ****