[lkaz]

I would think if it is makware you need to do a rather deep diagnostics. Re-installing your OS sounds rather drastic, especially if it is new.
Posting in the malware forum and having one of the geeks-to-go members walk you through is a good idea. The people here are a great help. I hope you get your system working.

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Have you found a solution? I'm dealing with the Exact same thing and tried everything you did short of addressing malware.

[ktaylor127]

Have you found a solution? I'm dealing with the Exact same thing and tried everything you did short of addressing malware.

[lkaz]

ktaylor - I took my laptop to someone for diagnostics and unfortunately the laptop had a bad chip that required a new motherboard.
So, I was advised to buy a new laptop. Which I did with Windows 8 and promptly returned (Windows 8 is not user friendly if you are not a touch screen user). I found a decent laptop at Sams by ASUS that uses Windows 7 as the operating system (Yeah!). It was $399 and has an excellent processor and so far suits my needs. I am a college student and EVERY class has some sort of online requirement.

Hope your problem isn't as drastic as mine - take care, lkaz

[cljamr]

Just an FYI

I have the same computer with the same problem. I took it to a couple of local computer shops they couldn't figure out the issue, both suggested I scrap it and move on.

I took their advice but removed the hard drive and put it in a USB enclosure this way I didn't have to reinstall all of my programs or reconfigure my files from backup, everything was as I left it I just added shortcuts to my desk top. Since I work from home this was quick and easy. I move files as I need them and it took less then a half hour to set up. I have a backup also but this is much easier to deal with and cost less then $50.00.

[lkaz]

cljamr -

I want to do the same but have not bought the equipment yet. In fact I have two other laptops I would like to remove the hard drives from and access the data. Would you mind telling me what equipment you bought and where? I know I have to determine the kind of hard drive but I also know that adapters can be bought to accomodate the various types (considering I have three different hard drives to deal with).

Thanks so much for any info...
lkaz