windows has encountered a problem communicating with a device connected to your computer.
this error can be caused by unplugging a removable storage device such as an external usb drive while the device is in use. or by faulty hardware such as a hard drive or cd-rom drive that is failing. make sure any removable storage is properly connected and restart your computer.
if you continue to recieve this error message contact your hardware manufacturer.
File:\boot\bcd
status: 0xc00000e9
info: an unexpected I/O error has occured
i am using my sons laptop to post this as i cannot get past this error screen. also to add the only usb ports i use are for my optical mouse and keyboard and i havent made any changes to the computer appart from install microsoft updates that were for the security of my pc.
i am running windows 7 os
many thanks