BSOD while playing ACIII
Started by
LeMikel
, Jan 31 2013 05:28 PM
#1
Posted 31 January 2013 - 05:28 PM
LeMikel
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#2
Posted 31 January 2013 - 05:39 PM
LeMikel
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I ran who crashed and got this
--------------------------------------------------------------------------------
Welcome to WhoCrashed (HOME EDITION) v 4.01
--------------------------------------------------------------------------------
This program checks for drivers which have been crashing your computer. If your computer has displayed a blue screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution.
Whenever a computer suddenly reboots without displaying any notice or blue screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice.
This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.
To obtain technical support visit www.resplendence.com/support
Click here to check if you have the latest version or if an update is available.
Just click the Analyze button for a comprehensible report ...
--------------------------------------------------------------------------------
Home Edition Notice
--------------------------------------------------------------------------------
This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which also allows analysis of crashdumps on remote drives and computers on the network and offers a range of additional features.
Click here for more information on the professional edition.
Click here to buy the the professional edition of WhoCrashed.
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System Information (local)
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computer name: LUISGONZALEZ
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
CPU: AuthenticAMD AMD FX™-8350 Eight-Core Processor AMD586, level: 21
8 logical processors, active mask: 255
RAM: 8514859008 total
VM: 2147352576, free: 1963995136
--------------------------------------------------------------------------------
Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Thu 01/31/2013 11:07:01 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\013113-8767-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70590)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Thu 01/31/2013 11:07:01 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x70AA0)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. KMODE_EXCEPTION_NOT_HANDLED
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
--------------------------------------------------------------------------------
Welcome to WhoCrashed (HOME EDITION) v 4.01
--------------------------------------------------------------------------------
This program checks for drivers which have been crashing your computer. If your computer has displayed a blue screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution.
Whenever a computer suddenly reboots without displaying any notice or blue screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice.
This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.
To obtain technical support visit www.resplendence.com/support
Click here to check if you have the latest version or if an update is available.
Just click the Analyze button for a comprehensible report ...
--------------------------------------------------------------------------------
Home Edition Notice
--------------------------------------------------------------------------------
This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which also allows analysis of crashdumps on remote drives and computers on the network and offers a range of additional features.
Click here for more information on the professional edition.
Click here to buy the the professional edition of WhoCrashed.
--------------------------------------------------------------------------------
System Information (local)
--------------------------------------------------------------------------------
computer name: LUISGONZALEZ
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
CPU: AuthenticAMD AMD FX™-8350 Eight-Core Processor AMD586, level: 21
8 logical processors, active mask: 255
RAM: 8514859008 total
VM: 2147352576, free: 1963995136
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Thu 01/31/2013 11:07:01 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\013113-8767-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70590)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Thu 01/31/2013 11:07:01 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x70AA0)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. KMODE_EXCEPTION_NOT_HANDLED
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
#3
Posted 31 January 2013 - 06:04 PM
Ztruker
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- Technician
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- 7,091 posts
Member 5k
Looks like the key failure is here:
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Check to see if an updated driver is available for your video, or, if the video has been updated recently then try doing a rollback via Device Manager.
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Check to see if an updated driver is available for your video, or, if the video has been updated recently then try doing a rollback via Device Manager.
#4
Posted 04 February 2013 - 02:11 PM
LeMikel
- Topic Starter
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- Member
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- 5 posts
New Member
now i got this
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Mon 02/04/2013 8:09:31 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\020413-10389-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002ECA392, 0xFFFFF8800EFEBD20, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 02/04/2013 8:09:31 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002ECA392, 0xFFFFF8800EFEBD20, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Thu 01/31/2013 11:07:01 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\013113-8767-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70590)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Mon 02/04/2013 8:09:31 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\020413-10389-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002ECA392, 0xFFFFF8800EFEBD20, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 02/04/2013 8:09:31 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002ECA392, 0xFFFFF8800EFEBD20, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Thu 01/31/2013 11:07:01 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\013113-8767-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70590)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Edited by LeMikel, 04 February 2013 - 02:12 PM.
#5
Posted 04 February 2013 - 07:08 PM
Ztruker
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- Technician
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- 7,091 posts
Member 5k
Did you check for an updated video driver? Also, try a windows update, see if it has a newer video driver.
#6
Posted 04 February 2013 - 07:11 PM
LeMikel
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I updated Video Drivers, and all up to date except SP1 ,cause last time i updated it, didnt let me play almost all my games, so i uninstalled it
#7
Posted 04 February 2013 - 07:13 PM
LeMikel
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Do you need my Specs?
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