
Windows update error code 80096001
Started by
NvdBrink
, Feb 14 2013 03:13 PM
#31
Posted 21 February 2013 - 03:56 PM

#32
Posted 21 February 2013 - 04:41 PM

You need to replace the NNN with x86
In other words search for this............
Windows6.0-KB948465-x86.exe
Not this.................
Windows6.0-KB948465-NNN.exe
In other words search for this............
Windows6.0-KB948465-x86.exe
Not this.................
Windows6.0-KB948465-NNN.exe
#33
Posted 22 February 2013 - 07:26 AM

sorry for the confusion, I searched for KB948465 (with the search engine on "computer"), but I didn't find anything.
#34
Posted 22 February 2013 - 10:16 AM

ok lets try this.
Remove the latest .netframework from your machine with this tool.
http://www.majorgeek...Tool_d6179.html
Reboot your machine.
Install the latest .netframework from here.
http://www.microsoft...s.aspx?id=17851
Reboot and then test updates.
Remove the latest .netframework from your machine with this tool.
http://www.majorgeek...Tool_d6179.html
Reboot your machine.
Install the latest .netframework from here.
http://www.microsoft...s.aspx?id=17851
Reboot and then test updates.
#35
Posted 23 February 2013 - 08:07 AM

I managed to remove the framework, however when I tried to install it once again, I got an error message saying something like ".net framework 4 was not installed because there was a system error when checking the trust".
The log says it failed, with the same error code as when I try to use windows updates :
OS Version = 6.0.6002, Platform 2, Service Pack 2
OS Description = Vista - x86 Home Premium Edition Service Pack 2
CommandLine = C:\21e356fa3fbac7e3c954\\Setup.exe /x86 /x64 /ia64 /web
TimeZone = West-Europa (standaardtijd)
Initial LCID = 1043
Using Simultaneous Download and Install mechanism
Operation: Installing
Package Name = Microsoft .NET Framework 4 Setup
Package Version = 4.0.30319
User Experience Data Collection Policy: Disabled
Exe (C:\21e356fa3fbac7e3c954\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
ServiceControl operation succeeded!
ServiceControl operation succeeded!
Exe (C:\Users\GIJS&N~1\AppData\Local\Temp\Microsoft .NET Framework 4 Setup_4.0.30319\Windows6.0-KB956250-v6001-x86.msu) failed with 0x80096001 - Er is een systeemniveaufout opgetreden bij het controleren van vertrouwen. .
Final Result: Installation failed with error code: (0x80096001), "Er is een systeemniveaufout opgetreden bij het controleren van vertrouwen. " (Elapsed time: 0 00:00:06).
The log says it failed, with the same error code as when I try to use windows updates :
OS Version = 6.0.6002, Platform 2, Service Pack 2
OS Description = Vista - x86 Home Premium Edition Service Pack 2
CommandLine = C:\21e356fa3fbac7e3c954\\Setup.exe /x86 /x64 /ia64 /web
TimeZone = West-Europa (standaardtijd)
Initial LCID = 1043
Using Simultaneous Download and Install mechanism
Operation: Installing
Package Name = Microsoft .NET Framework 4 Setup
Package Version = 4.0.30319
User Experience Data Collection Policy: Disabled
Exe (C:\21e356fa3fbac7e3c954\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
ServiceControl operation succeeded!
ServiceControl operation succeeded!
Exe (C:\Users\GIJS&N~1\AppData\Local\Temp\Microsoft .NET Framework 4 Setup_4.0.30319\Windows6.0-KB956250-v6001-x86.msu) failed with 0x80096001 - Er is een systeemniveaufout opgetreden bij het controleren van vertrouwen. .
Final Result: Installation failed with error code: (0x80096001), "Er is een systeemniveaufout opgetreden bij het controleren van vertrouwen. " (Elapsed time: 0 00:00:06).
#36
Posted 23 February 2013 - 08:37 AM

Open Notepad and copy the text below into it and save it to your desktop call it updatefix.reg then right click it and select merge Reboot your machine.
Normally we would create a restore point prior to this but I have already had you do that.
If after the reboot you try and install the updates and re install .net framework 4.0 and they fail then revert back to the restore point I had you create earlier.
Normally we would create a restore point prior to this but I have already had you do that.
If after the reboot you try and install the updates and re install .net framework 4.0 and they fail then revert back to the restore point I had you create earlier.

Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv] "PreshutdownTimeout"=dword:036ee800 "DisplayName"="Windows Update" "ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\ 74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\ 00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\ 6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00 "Description"="Enables the detection, download, and installation of updates for Windows and other programs. If this service is disabled, users of this computer will not be able to use Windows Update or its automatic updating feature, and programs will not be able to use the Windows Update Agent (WUA) API." "ObjectName"="LocalSystem" "ErrorControl"=dword:00000001 "Start"=dword:00000002 "DelayedAutoStart"=dword:00000001 "Type"=dword:00000020 "DependOnService"=hex(7):72,00,70,00,63,00,73,00,73,00,00,00,00,00 "ServiceSidType"=dword:00000001 "RequiredPrivileges"=hex(7):53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,\ 00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,\ 65,00,61,00,74,00,65,00,47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,\ 00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,\ 61,00,74,00,65,00,50,00,61,00,67,00,65,00,46,00,69,00,6c,00,65,00,50,00,72,\ 00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,00,63,00,\ 62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,\ 00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,72,00,69,00,6d,00,61,00,72,00,\ 79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,\ 00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,\ 6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,\ 00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,73,00,65,00,51,00,\ 75,00,6f,00,74,00,61,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,\ 00,00,00,00,00 "FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\ 00,01,00,00,00,60,ea,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Parameters] "ServiceDll"=hex(2):43,00,3a,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,\ 00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,77,00,75,00,\ 61,00,75,00,65,00,6e,00,67,00,2e,00,64,00,6c,00,6c,00,00,00 "ServiceMain"="WUServiceMain" "ServiceDllUnloadOnStop"=dword:00000001 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Security] "Security"=hex:01,00,14,80,78,00,00,00,84,00,00,00,14,00,00,00,30,00,00,00,02,\ 00,1c,00,01,00,00,00,02,80,14,00,ff,00,0f,00,01,01,00,00,00,00,00,01,00,00,\ 00,00,02,00,48,00,03,00,00,00,00,00,14,00,9d,00,02,00,01,01,00,00,00,00,00,\ 05,0b,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\ 20,02,00,00,00,00,14,00,ff,01,0f,00,01,01,00,00,00,00,00,05,12,00,00,00,01,\ 01,00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Enum] "0"="Root\\LEGACY_WUAUSERV\\0000" "Count"=dword:00000001 "NextInstance"=dword:00000001
#37
Posted 23 February 2013 - 01:56 PM

Unfrtunately this didn't work, so I reverted back to the restore point.... I hope you're not running out of ideas?
#38
Posted 23 February 2013 - 02:20 PM

Since you reverted back to the restore point then please re do the regsitry fix and test again.
#39
Posted 23 February 2013 - 03:46 PM

I'm sorry, but I don't know what you mean by re-doing the registry fix
. Which of all previous actions do you refer to?

#40
Posted 24 February 2013 - 07:23 AM

#41
Posted 24 February 2013 - 10:04 AM

If that should happen to fail then running the .net framework Repair tool may help in this situation.
http://www.microsoft...s.aspx?id=30135
http://www.microsoft...s.aspx?id=30135
#42
Posted 25 February 2013 - 02:21 PM

updating failed again, the repair tool failed as well
#43
Posted 25 February 2013 - 04:21 PM

Do you know of anyone whom you can borrow a vista disk with the same version so that you can perform a repair?
#44
Posted 26 February 2013 - 02:26 PM

I actually have borrowed one already. I never used it however because I was told that this might give problems, since the laptop came from HP with Windows pre-installed. Apparently, this may lead to problems when trying to re-install the software from a disc. You're the expert however, do you not consider this a risk? If not, I'm looking forward to your instructions :-)
#45
Posted 26 February 2013 - 02:54 PM

Is the disk the same version of windows?
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