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"Windows has recovered from an unexpected shutdown"

Started by Ricky_22 , Mar 05 2013 03:15 PM

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#1
Ricky_22

Posted 05 March 2013 - 03:15 PM

Member

Member
349 posts

This occurs sometimes without any warning ....... can you help please?

Windows has recovered from an unexpected shutdown

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 89417E07
BCP3: 8B31B7B4
BCP4: 8B31B390
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\030613-30513-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-83148-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft....88&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Thank you,

Ricky

Edited by Ricky_22, 05 March 2013 - 03:19 PM.