No system sounds - Other sounds OK -Cannot preview sounds
Started by
NewBernTech
, Mar 27 2013 11:36 AM
#16
Posted 02 April 2013 - 02:52 PM
#17
Posted 02 April 2013 - 08:12 PM
Your welcome, sorry I was unable to help, I will keep watching through.
#18
Posted 02 April 2013 - 08:52 PM
Here are the three ways I have used for various XP no system sound issues in the past:
Before any of these backup your registry.
Option 1
Go here
Download K-Lite Codec Pack
Follow the direction to check the two correct boxes.
Option 2
Option 3
This is a registry fix you need to download it and then merge it into your registry and reboot.
nosystemsoundxp.reg 1.64KB 285 downloads
Before any of these backup your registry.
Option 1
Go here
Download K-Lite Codec Pack
Follow the direction to check the two correct boxes.
Option 2
- Go to Start > Run > type 'regedit'
- Edit > Find > 'SafeBoot'
- When the SafeBoot key is found in the registry there should be two subkeys, 'Minimal' and 'Network', if there is a third subkey 'Option', delete the entire option subkey and the problem will be solved
Option 3
This is a registry fix you need to download it and then merge it into your registry and reboot.
nosystemsoundxp.reg 1.64KB 285 downloads
#19
Posted 03 April 2013 - 07:39 AM
CompCav
I had already tried the K-Lite codec Pack as I mentioned in my original post. I reinstalled it and used the Codec Tweek Tool fix. However, the options to fix registry is not in the cuttent version of the tool. It lists:"Detect and remove broken VFW/ACM codecs", "Detect and remove broken DirectShow filters", "Re-register base DirectShow filters" and "Clear Windows icon cache". This is in the "Fixes" section. I applied the fixes anyway but no solution.
As to the "Safeboot" registry fix, it was found 3 times but none of them had the third "Option" entry.
The last registry fix I had already tried but I merged the file and rebooted but it did not fix the problem.
I still cannot get the "Voice playback" Default Device to stay when selected. I select the SB device and click apply and it goes blank again. The Play triangle on the sounds tab is still greyed out.
I had already tried the K-Lite codec Pack as I mentioned in my original post. I reinstalled it and used the Codec Tweek Tool fix. However, the options to fix registry is not in the cuttent version of the tool. It lists:"Detect and remove broken VFW/ACM codecs", "Detect and remove broken DirectShow filters", "Re-register base DirectShow filters" and "Clear Windows icon cache". This is in the "Fixes" section. I applied the fixes anyway but no solution.
As to the "Safeboot" registry fix, it was found 3 times but none of them had the third "Option" entry.
The last registry fix I had already tried but I merged the file and rebooted but it did not fix the problem.
I still cannot get the "Voice playback" Default Device to stay when selected. I select the SB device and click apply and it goes blank again. The Play triangle on the sounds tab is still greyed out.
#21
Posted 03 April 2013 - 11:48 AM
I believe I did run that but I ran it again. It said that the default audio device was not set. It asked me to set it but when I hit apply it goes blank again. If I set it and not apply but continue with the FixIt it reports that the device is not set and that it could not fix it. When I click to see a solution for this specific problem online, it presents the Captcha code but fails to send it to MS when I try to send.
#22
Posted 03 April 2013 - 12:19 PM
You could do a comparison of the registry of a working computer with this one and see where the issue is. IMHO this is a registry issue.
Sorry I could not be of more help.
Regards,
CompCav
Sorry I could not be of more help.
Regards,
CompCav
#23
Posted 07 April 2013 - 09:32 AM
I don't think a comparison of two registries will pinpoint the problem. Even with two identical machines, that I don't have, the differences would likely be significant due to different software, settings, etc. If I knew what keys to look at that would help narrow it down but I do not. I thought about using Process Explorer to see what registry values get changed when I set the default device but I can't figure out how to do that. Any help with the registry keys or Process Explorer?
#24
Posted 07 April 2013 - 06:26 PM
You need Process Monitor, not Process Explorer.
Start it, then turn off Capture via Ctrl+E
Click Edit then Clear Display
As soon as you're ready to start the download, press Ctrl+E to start Capture.
Run it through the complete set of the default device and exit to the Desktop, then press Ctrl+E again to turn off Capture.
Use a filter to display only the Regxxxxx operations:
Operation Begins with REG Include
Click File then Save.
Select Events displayed using current filter in PML format.
Zip and upload it here and we can look at it to see if anything shows.
Start it, then turn off Capture via Ctrl+E
Click Edit then Clear Display
As soon as you're ready to start the download, press Ctrl+E to start Capture.
Run it through the complete set of the default device and exit to the Desktop, then press Ctrl+E again to turn off Capture.
Use a filter to display only the Regxxxxx operations:
Operation Begins with REG Include
Click File then Save.
Select Events displayed using current filter in PML format.
Zip and upload it here and we can look at it to see if anything shows.
#25
Posted 10 April 2013 - 07:57 AM
SOLVED!!!
Sorry I didn't get back to you sooner. I somehow missed the notification that you had responded to my post.
I, of course, meant Process Monitor. That was how I solved this. The important entries the appeared in the Process Monitor results were:
8:29:05.6566084 AM rundll32.exe 1956 RegOpenKey HKLM\Software\Microsoft\Windows NT\CurrentVersion\Wave Mapper\wdmaud.drv NAME NOT FOUND Desired Access: Maximum Allowed
8:29:05.6568420 AM Explorer.EXE 1024 RegQueryValue HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\wavemapper SUCCESS Type: REG_SZ, Length: 24, Data: msacm32.drv
8:29:05.6568920 AM Explorer.EXE 1024 RegQueryValue HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\wavemapper SUCCESS Type: REG_SZ, Length: 24, Data: msacm32.drv
8:29:05.6572577 AM Explorer.EXE 1024 QueryOpen C:\WINDOWS\msacm32.drv NAME NOT FOUND
8:29:05.6575996 AM Explorer.EXE 1024 QueryOpen C:\WINDOWS\system32\msacm32.drv NAME NOT FOUND
8:29:05.6579527 AM Explorer.EXE 1024 QueryOpen C:\WINDOWS\system\msacm32.drv NAME NOT FOUND
8:29:05.6582041 AM Explorer.EXE 1024 QueryOpen C:\WINDOWS\msacm32.drv NAME NOT FOUND
8:29:05.6585453 AM Explorer.EXE 1024 QueryOpen C:\Documents and Settings\Nancy\msacm32.drv NAME NOT FOUND
8:29:05.6588931 AM Explorer.EXE 1024 QueryOpen C:\WINDOWS\system32\msacm32.drv NAME NOT FOUND
8:29:05.6591892 AM Explorer.EXE 1024 QueryOpen C:\WINDOWS\msacm32.drv NAME NOT FOUND
8:29:05.6595781 AM Explorer.EXE 1024 QueryOpen C:\WINDOWS\system32\wbem\msacm32.drv NAME NOT FOUND
8:29:05.6599695 AM Explorer.EXE 1024 QueryOpen C:\WINDOWS\system32\windowspowershell\v1.0\msacm32.drv NAME NOT FOUND
So it became obvious that the file msacm32.drv was not found. I copied it from an other XP machine and placed it in the System32 folder and got the sound back. I must say that I have NO idea how that file went missing.
Many thanks to those that helped especially Ztrucker who initially picked up the problem and was the final key to the resolution.
Sorry I didn't get back to you sooner. I somehow missed the notification that you had responded to my post.
I, of course, meant Process Monitor. That was how I solved this. The important entries the appeared in the Process Monitor results were:
8:29:05.6566084 AM rundll32.exe 1956 RegOpenKey HKLM\Software\Microsoft\Windows NT\CurrentVersion\Wave Mapper\wdmaud.drv NAME NOT FOUND Desired Access: Maximum Allowed
8:29:05.6568420 AM Explorer.EXE 1024 RegQueryValue HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\wavemapper SUCCESS Type: REG_SZ, Length: 24, Data: msacm32.drv
8:29:05.6568920 AM Explorer.EXE 1024 RegQueryValue HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\wavemapper SUCCESS Type: REG_SZ, Length: 24, Data: msacm32.drv
8:29:05.6572577 AM Explorer.EXE 1024 QueryOpen C:\WINDOWS\msacm32.drv NAME NOT FOUND
8:29:05.6575996 AM Explorer.EXE 1024 QueryOpen C:\WINDOWS\system32\msacm32.drv NAME NOT FOUND
8:29:05.6579527 AM Explorer.EXE 1024 QueryOpen C:\WINDOWS\system\msacm32.drv NAME NOT FOUND
8:29:05.6582041 AM Explorer.EXE 1024 QueryOpen C:\WINDOWS\msacm32.drv NAME NOT FOUND
8:29:05.6585453 AM Explorer.EXE 1024 QueryOpen C:\Documents and Settings\Nancy\msacm32.drv NAME NOT FOUND
8:29:05.6588931 AM Explorer.EXE 1024 QueryOpen C:\WINDOWS\system32\msacm32.drv NAME NOT FOUND
8:29:05.6591892 AM Explorer.EXE 1024 QueryOpen C:\WINDOWS\msacm32.drv NAME NOT FOUND
8:29:05.6595781 AM Explorer.EXE 1024 QueryOpen C:\WINDOWS\system32\wbem\msacm32.drv NAME NOT FOUND
8:29:05.6599695 AM Explorer.EXE 1024 QueryOpen C:\WINDOWS\system32\windowspowershell\v1.0\msacm32.drv NAME NOT FOUND
So it became obvious that the file msacm32.drv was not found. I copied it from an other XP machine and placed it in the System32 folder and got the sound back. I must say that I have NO idea how that file went missing.
Many thanks to those that helped especially Ztrucker who initially picked up the problem and was the final key to the resolution.
#26
Posted 10 April 2013 - 06:16 PM
Great, thanks for letting us know.
Similar Topics
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users