[DrkMachine]

Crowbar from the malware forum sent me here. I thought I had malware or a virus on my desktop since all but the mouse would freeze shortly after boot. Here is the link to my post in G2G Malware forum with what Crowbar did. http://www.geekstogo...eze-after-boot/ . Any and all assistance would be greatly appreciated. Thanks.

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Hello DrkMachine

We could do with some information on your computer hardware etc so can you run Speccy and post the url with your next reply http://www.piriform....file-to-the-web

[phillpower2]

Hello DrkMachine

We could do with some information on your computer hardware etc so can you run Speccy and post the url with your next reply http://www.piriform....file-to-the-web

[DrkMachine]

hello, and thanks for your time. here is the link.

http://speccy.pirifo...GhlnkoSNaVdq7RZ

[phillpower2]

Hello DrkMachine

Thanks for the url

Can I ask if you had made any changes or additions just before the issue started, is your video card the 512mb or 1GB version, what size is the Sony TV that the video card is connected to and has any attempt been made to overclock any of the computers hardware.

Couple of things that I note are 1: The +3.3V rail on the PSU is too low at 2.128 V (see attachment 1 below) on some MBs the +3.3V rail provides the power for the memory and the pci-e slots (see attachment 2 below) a drop in the power to the slot/s would cause the issues that you are having. 2: The video card performance needs checking at some point as the readings showing are GPU Clock: 156 MHz and Memory Clock: 300 MHz, this is below par for the card.

A quick check that you can do for us if you will please and you are ok with working inside the computer!
Research shows that your MB has an integrated video chip, if this is correct could you remove the add on video card and connect your display to the MBs video port and see how the computer behaves.

[DrkMachine]

No changes were made that I am aware of. The card is the 1GB version, the tv is a 52" sony LCD. I have not tried to overclock anything on this system, (I cannot account for the previous owner however). I have always been apprehensive of overclocking systems, not real comfortable with it myself. Pulling the video card and connecting to the on-board vid results in the same, system locks up a few minutes after boot.

[phillpower2]

For screens larger than 32" and when three or more screens are being used a video card with 2GB of VRam is required, some cards may function for a time but the display will not be too good and the card will be put under a lot of stress as it struggles to keep up.

Can I ask how long you have been using the TV with the computer.
Was the computer used before this with a standard screen with no problems.
Can you try the computer with a smaller screen to see if the issue occurs.

Please run HWMonitor and provide a screenshot of the results so that we have a comparison to Speccy http://www.cpuid.com.../hwmonitor.html

[DrkMachine]

I run the 52 to the vid card with HDMI, the resolution and refresh rates are set the same from my 52 to my 22 in monitor. And all support and are set to 1080p. I have run this setup for well over a year with no previous issues whatsoever. The computer did come with a 22in lcd monitor and it ran fine on that previously as well, but since I aquired the computer I have had it connected to the tv with HDMI, And reconnecting it to the standard 22in lcd monitor still results in the same freeze issue. Attached is the screen shot you requested.  Untitled2.bmp   1.48MB   251 downloads

[phillpower2]

When you have just tried the 22" screen was this done with the add on video card fitted and the add on video card removed and the display connected to the MBs VGA port.

The HWMonitor screenshot also shows the +3.3V as being too low so swapping in a known good PSU for testing at least should be done if possible, other than this the other test you can do yourself is physically testing the Ram, please see my canned text below;

How to physically test your Ram.

The following checks require the computer case to be opened so take the following safety precautions 1st, disconnect the power cord from the wall socket and take anti static precautions before touching anything inside, you can do this by touching a bare metal part of the case.

Have a pencil and notepad to hand.
Remove each stick of Ram and blow out the memory slots.
Insert the first stick of Ram in memory slot one, reconnect the power and in the case of a desktop computer the video to screen cable.

Power up the computer and see how it goes.
Make a note of the results.
Repeat the procedure until the first stick of Ram has been tested in each memory slot and the results written down.
Remove the first stick of Ram and put it to one side on top of a piece of paper with the number one on it for identification purposes.
Repeat the procedure with all Ram until each stick has been tested in all slots, the results written down and the sticks identified numerically.

Please note that some MBs (motherboards) will not boot unless there is Ram in slot one so please provide us with your motherboard details, brand, model name/number and any revision number, these details may be found by the CPU, between the PCI slots and/or around the edge of the motherboard, once we have the MB details we can look for the user manual.

[DrkMachine]

working on rounding up another power supply to test. Fighting an Ice storm at the moment with infrequent power outages so testing anything is going to be a bit. As soon as I can I will post my results, thanks for your assistance and patience so far.

[phillpower2]

You are welcome and no worries reply when you can & take care in the bad weather