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Multiple boot problems with limited access

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The PC I'm working on is a {Hp SmartTouch 300-1000 x64} dual-core/ running Win.7.Ult.
The main motive is to restore to factory settings.
• F11- No response
• same with F9
I hit the Power button wait for Normal boot. Instead I receive a black screen with "amd bios 2010 version 5.1 " followed by system information. Usb found and configured- Then- 00 USB mass storage and F10 for set-up I've restored defaults. It won't let me boot to the DVD drive. Simply goes to win.7 login screen (forgot PW) being one of the reasons I would like to factory reset it? Any help would be awesome. Much needed
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