[kgbken]

My daughters computer is experiencing Google redirect and I ran the Kaspersky scan, no problem found. Here is the OTL log.

OTL Extras logfile created on: 4/14/2013 12:56:10 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\SAS German Auto\Desktop\Security software
64bit- Professional Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.89 Gb Total Physical Memory | 0.75 Gb Available Physical Memory | 39.65% Memory free
3.78 Gb Paging File | 1.97 Gb Available in Paging File | 52.01% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 211.40 Gb Total Space | 126.50 Gb Free Space | 59.84% Space Free | Partition Type: NTFS

Computer Name: SASGERMANAUTO | User Name: SAS German Auto | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0DA06994-A1D8-41E6-BFC3-6AFA1A4C9EAF}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |
"{0FF3789D-0437-4B6D-ACD1-4E21FC1F61C5}" = lport=21112 | protocol=6 | dir=in | name=trend micro client/server security agent listener |
"{14073228-487D-455C-B159-0ECA257196FA}" = rport=3702 | protocol=17 | dir=out | svc=fdrespub | app=%systemroot%\system32\svchost.exe |
"{1C38D787-D3EA-4140-8ED9-9096E0554BD1}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{235A4EE2-2374-4278-A0C7-B9AE5A0DF22D}" = lport=808 | protocol=6 | dir=in | svc=nettcpactivator | app=c:\windows\microsoft.net\framework64\v4.0.30319\smsvchost.exe |
"{4537D043-03B7-4D3C-979C-C624A1A487F0}" = lport=137 | protocol=17 | dir=in | app=system |
"{5B078150-FC87-4BFA-A816-D5ED83105ED4}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{60667EA9-4D95-46F0-9FB2-5406689E77F9}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{60F54DF9-994D-4615-8647-457928AF767D}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
"{6B1DC8F7-1234-4B0D-8CC9-AD2D9BC683AD}" = lport=445 | protocol=6 | dir=in | app=system |
"{721924BE-49F6-40D2-9FDB-CB412F2F3414}" = rport=3702 | protocol=17 | dir=out | svc=fdphost | app=%systemroot%\system32\svchost.exe |
"{82B7D88E-3229-4C9C-A342-B8709FBED48F}" = rport=445 | protocol=6 | dir=out | app=system |
"{8514CE1E-DBE1-46C6-972D-11E36EA403D4}" = lport=6004 | protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\outlook.exe |
"{89643310-D77A-477E-AF26-8B4097872206}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{8BF4C9F7-DCEE-408E-85E7-3950E34CA568}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{8DB3FF5E-82BA-4BB1-B259-EBA9F01BCD17}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{8FEC87FE-A022-421C-9C7D-9886A0EB5C25}" = lport=61117 | protocol=17 | dir=in | name=trend micro client/server security agent broadcast |
"{9E64C677-75DF-487F-BADA-8B16B08D29FC}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{A1BE7B83-90B5-4646-B574-6EC23045A735}" = rport=139 | protocol=6 | dir=out | app=system |
"{A52B470D-D66E-4604-9B9C-F52432E200F0}" = rport=138 | protocol=17 | dir=out | app=system |
"{C4BEE02F-CFCE-4C20-B2CF-7C64427EE20F}" = lport=139 | protocol=6 | dir=in | app=system |
"{C956F0E5-9470-4276-89E1-0D730B79166F}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{D2EBBF39-DE2F-4600-9AF4-212A68C6C74B}" = lport=3702 | protocol=17 | dir=in | svc=fdphost | app=%systemroot%\system32\svchost.exe |
"{DBF64E1C-43BF-4D78-BB18-922DC4B088D1}" = lport=61116 | protocol=6 | dir=in | name=trend micro client/server security agent update |
"{DD34F13F-0BD4-4B66-8055-55F19416AA7E}" = lport=3702 | protocol=17 | dir=in | svc=fdrespub | app=%systemroot%\system32\svchost.exe |
"{E22227A2-F789-45DB-800B-688F72F55636}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{EA0B0E37-1B55-4D3B-AB90-74CBE3B00B2B}" = lport=138 | protocol=17 | dir=in | app=system |
"{EFC0CD28-A7FD-4AFE-8B1B-06534122B810}" = rport=137 | protocol=17 | dir=out | app=system |
"{FFEBFAB5-FC1F-4233-BD03-3837047BC8C3}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | [email protected],-28539 |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{041654CD-D6E3-45FB-B4A2-3319FDB3A0A2}" = protocol=1 | dir=in | [email protected],-28543 |
"{0D478731-6447-4763-8780-FD348D074B6F}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe |
"{19B5BCA6-F08C-4508-84E8-6B7B8E6E56E3}" = dir=in | app=c:\program files (x86)\itunes\itunes.exe |
"{26D219E0-46F6-44E4-87F2-4332BC16C9BC}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{2908B7F6-83B5-4F5A-8654-3FDCEF8DD4BB}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{2994C8C6-81E2-4761-9200-BC37152FB4C3}" = dir=in | app=c:\program files (x86)\windows live\mesh\moe.exe |
"{2B4A41E5-CB4F-4E27-B546-9E427CE4087B}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe |
"{2EEA6B5F-3634-4845-9DFB-311F25A6E367}" = protocol=58 | dir=out | [email protected],-28546 |
"{4B92A511-DA9F-45D9-B092-E53F3CBDFC2C}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{4DE2288A-9564-43B5-A3CB-0BF3CDA73B02}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe |
"{6641CE13-036F-4D9A-B717-8B3F6EE5E0F4}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
"{6E107846-7AEF-4C6A-9D7A-9CE4F9C7F3DE}" = protocol=1 | dir=out | [email protected],-28544 |
"{908F4421-F253-4652-A8FD-69F8E1C10AB6}" = protocol=6 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{92F7ED1E-C527-4F0B-B4D2-F5F8F78DE9DF}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{9FF323A9-21E2-4A71-8DFB-8DAA8EB438D7}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{AC74CE54-4921-4D93-AE0C-6A92BEE516F7}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{AD3B3307-8198-419A-B4D3-646C42D92A69}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{BD008099-F26F-4CDC-93B4-04471A7D959D}" = dir=in | app=c:\program files\intel\wifi\bin\pandhcpdns.exe |
"{BE4EF497-CCFC-4C07-AF07-CFF9F7A1F5A2}" = protocol=58 | dir=in | [email protected],-28545 |
"{C32F91BC-7EE0-46AE-8D37-A0EE722B0271}" = protocol=17 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{D0C60467-BCE4-48AD-B8D7-852FDC2C08EE}" = dir=in | app=c:\program files (x86)\cyberlink\powerdvd9\powerdvd cinema\powerdvdcinema.exe |
"{D220B397-0D1C-4D1A-9D68-B3E089BBE9EB}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe |
"{ECB632A0-B673-4DEA-8F88-1019191516FF}" = dir=in | app=c:\program files (x86)\cyberlink\powerdvd9\powerdvd9.exe |
"{F562B12F-225A-4E6C-9ED2-0883033BC7C4}" = dir=in | app=c:\program files (x86)\common files\apple\apple application support\webkit2webprocess.exe |
"{F790ABEF-8623-4975-AC0D-43203DCCDD94}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{FA87E0C7-85D6-436E-A90C-8CCEFB8EBC98}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{FA8FBDAF-C7BF-48F6-8B7C-384A058A828E}" = dir=in | app=c:\program files (x86)\intel corporation\intel widi\widiapp.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{10AAF056-7792-497A-ACAF-3BF002196574}" = Validity Sensors DDK
"{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX860_series" = Canon MX860 series MP Drivers
"{1493B2AE-0261-47D2-B1AA-F4DAD0F6C48B}" = iTunes
"{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
"{26A24AE4-039D-4CA4-87B4-2F86416024FF}" = Java™ 6 Update 24 (64-bit)
"{28EF7372-9087-4AC3-9B9F-D9751FCDF830}" = Intel® Wireless Display
"{290D4DB2-F1B4-4B8E-918D-D71EF29A001B}" = Intel® PROSet/Wireless WiFi Software
"{50B4B603-A4C6-4739-AE96-6C76A0F8A388}" = Dell Backup and Recovery Manager
"{5A80B0BA-79AF-4B11-B851-CCB9F7977AC0}" = Intel® PROSet/Wireless Software for Bluetooth® Technology
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}" = Roxio File Backup
"{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources
"{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}" = Bonjour
"{7446FE8D-C1F9-4D42-AAAE-5DBCE58605A6}" = Apple Mobile Device Support
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources
"{87CF757E-C1F1-4D22-865C-00C6950B5258}" = Quickset64
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8E34682C-8118-31F1-BC4C-98CD9675E1C2}" = Microsoft .NET Framework 4 Extended
"{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer
"{90140000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2010
"{90140000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2010
"{90140000-006D-0409-1000-0000000FF1CE}" = Microsoft Office Click-to-Run 2010
"{90140000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9D6DFAD6-09E5-445E-A4B5-A388FEEBD90D}" = RBVirtualFolder64Inst
"{C0C2D40A-1231-46FA-8F02-B45E6BF2036A}" = DigitalPersona Fingerprint Software 5.20
"{D07A61E5-A59C-433C-BCBD-22025FA2287B}" = Windows Live Language Selector
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client
"{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft .NET Framework 4 Extended" = Microsoft .NET Framework 4 Extended
"PC-Doctor for Windows" = Dell Support Center
"ProInst" = Intel PROSet Wireless
"SynTPDeinstKey" = Dell Touchpad

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{03703CBB-563D-45CE-8B35-CB04CAB258BE}" = Intel® WiDi
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{26A24AE4-039D-4CA4-87B4-2F83217017FF}" = Java 7 Update 17
"{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}" = RealUpgrade 1.1
"{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
"{3250260C-7A95-4632-893B-89657EB5545B}" = PhotoShowExpress
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{3E3B5F93-5B90-4CED-B2D4-F5C491C3308A}" = Wildlife Zoo
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{50816F92-1652-4A7C-B9BC-48F682742C4B}" = Messenger Companion
"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
"{5A06423A-210C-49FB-950E-CB0EB8C5CEC7}" = Roxio BackOnTrack
"{61EDBE71-5D3E-4AB7-AD95-E53FEAF68C17}" = Bing Rewards Client Installer
"{63EC2120-1742-4625-AA47-C6A8AEC9C64C}" = Apple Application Support
"{65153EA5-8B6E-43B6-857B-C6E4FC25798A}" = Intel® Management Engine Components
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}" = Roxio Creator Starter
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{7746BFAA-2B5D-4FFD-A0E8-4558F4668105}" = Roxio Burn
"{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}" = RealNetworks - Microsoft Visual C++ 2008 Runtime
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{78A96B4C-A643-4D0F-98C2-A8E16A6669F9}" = Windows Live Messenger Companion Core
"{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
"{87434D51-51DB-4109-B68F-A829ECDCF380}" = AccelerometerP11
"{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010
"{90140000-0015-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010
"{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010
"{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010
"{90140000-0019-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010
"{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010
"{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010
"{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{99ACCA38-6DD3-48A8-96AE-A283C9759279}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010
"{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{46298F6A-1E7E-4D4A-B5F5-106A4F0E48C6}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010
"{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{DEA87BE2-FFCC-4F33-9946-FCBE55A1E998}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{967EF02C-5C7E-4718-8FCB-BDC050190CCF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002A-0409-1000-0000000FF1CE}_Office14.SingleImage_{D6C6B46A-6CE1-4561-84A0-EFD58B8AB979}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010
"{90140000-002C-0409-0000-0000000FF1CE}_Office14.SingleImage_{7CA93DF4-8902-449E-A42E-4C5923CFBDE3}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-003D-0000-0000-0000000FF1CE}" = Microsoft Office Single Image 2010
"{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{047B0968-E622-4FAA-9B4B-121FA109EDDE}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010
"{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010
"{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010
"{90140000-0115-0409-0000-0000000FF1CE}_Office14.SingleImage_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0116-0409-1000-0000000FF1CE}_Office14.SingleImage_{D6C6B46A-6CE1-4561-84A0-EFD58B8AB979}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010
"{90140000-0117-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{981029E0-7FC9-4CF3-AB39-6F133621921A}" = Skype Toolbars
"{9A00EC4E-27E1-42C4-98DD-662F32AC8870}" = Sonic CinePlayer Decoder Pack
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
"{A121EEDE-C68F-461D-91AA-D48BA226AF1C}" = Roxio Activation Module
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}" = CyberLink PowerDVD 9.5
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}" = RealNetworks - Microsoft Visual C++ 2010 Runtime
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}" = DirectX 9 Runtime
"{BED0B8A2-2986-49F8-90D6-FA008D37A3D2}" = Trend Micro Client/Server Security Agent
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{C9E14402-3631-4182-B377-6B0DFB1C0339}" = QuickTime
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{D6C3C9E7-D334-4918-BD57-5B1EF14C207D}" = Bing Bar
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{EA1FAE0F-2354-4E32-B423-ABAE8E358F91}" = RealDownloader
"{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
"{EE7257A2-39A2-4D2F-9DAC-F9F25B8AE1D8}" = Skype™ 5.10
"{EF56258E-0326-48C5-A86C-3BAC26FC15DF}" = Roxio Creator Starter
"{F06B5C4C-8D2E-4B24-9D43-7A45EEC6C878}" = Roxio Creator Starter
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel® Processor Graphics
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F8A9085D-4C7A-41a9-8A77-C8998A96C421}" = Intel® Control Center
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Advanced Audio FX Engine" = Advanced Audio FX Engine
"Dell Webcam Central" = Dell Webcam Central
"Disney Pirates of the Caribbean Online" = Disney Pirates of the Caribbean Online
"InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}" = CyberLink PowerDVD 9.5
"Mozilla Firefox 14.0.1 (x86 en-US)" = Mozilla Firefox 14.0.1 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"Office14.Click2Run" = Microsoft Office Click-to-Run 2010
"Office14.SingleImage" = Microsoft Office Home and Business 2010
"Pet Vet" = Pet Vet (remove only)
"RealPlayer 16.0" = RealPlayer
"WinLiveSuite" = Windows Live Essentials
"Zynga Toolbar" = Zynga Toolbar

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 3/5/2013 9:21:39 AM | Computer Name = SASGermanAuto | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 7020

Error - 3/5/2013 9:21:40 AM | Computer Name = SASGermanAuto | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 3/5/2013 9:21:40 AM | Computer Name = SASGermanAuto | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 8034

Error - 3/5/2013 9:21:40 AM | Computer Name = SASGermanAuto | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 8034

Error - 3/5/2013 9:21:41 AM | Computer Name = SASGermanAuto | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 3/5/2013 9:21:41 AM | Computer Name = SASGermanAuto | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 9032

Error - 3/5/2013 9:21:41 AM | Computer Name = SASGermanAuto | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 9032

Error - 3/5/2013 9:21:42 AM | Computer Name = SASGermanAuto | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 3/5/2013 9:21:42 AM | Computer Name = SASGermanAuto | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 10109

Error - 3/5/2013 9:21:42 AM | Computer Name = SASGermanAuto | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 10109

[ System Events ]
Error - 3/10/2013 3:28:05 PM | Computer Name = SASGermanAuto | Source = Server | ID = 2505
Description = The server could not bind to the transport \Device\NetBT_Tcpip_{8FD9323C-3B1B-482C-94E3-E26EA802C77E}
because another computer on the network has the same name. The server could not
start.

Error - 3/27/2013 8:31:43 PM | Computer Name = SASGermanAuto | Source = DCOM | ID = 10010
Description =

Error - 3/27/2013 11:41:05 PM | Computer Name = SASGermanAuto | Source = Server | ID = 2505
Description = The server could not bind to the transport \Device\NetBT_Tcpip_{8FD9323C-3B1B-482C-94E3-E26EA802C77E}
because another computer on the network has the same name. The server could not
start.

Error - 3/31/2013 3:53:10 PM | Computer Name = SASGermanAuto | Source = DCOM | ID = 10016
Description =

Error - 3/31/2013 3:53:12 PM | Computer Name = SASGermanAuto | Source = DCOM | ID = 10016
Description =

Error - 4/1/2013 12:03:55 AM | Computer Name = SASGermanAuto | Source = DCOM | ID = 10010
Description =

Error - 4/9/2013 7:26:50 PM | Computer Name = SASGermanAuto | Source = BTHUSB | ID = 327697
Description = The local Bluetooth adapter has failed in an undetermined manner and
will not be used. The driver has been unloaded.

Error - 4/9/2013 7:27:12 PM | Computer Name = SASGermanAuto | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the defragsvc service.

Error - 4/9/2013 8:41:53 PM | Computer Name = SASGermanAuto | Source = Disk | ID = 262155
Description = The driver detected a controller error on \Device\Harddisk1\DR1.

Error - 4/14/2013 1:53:03 PM | Computer Name = SASGermanAuto | Source = Service Control Manager | ID = 7031
Description = The Apple Mobile Device service terminated unexpectedly. It has done
this 1 time(s). The following corrective action will be taken in 60000 milliseconds:
Restart the service.


< End of report >

[Advertisements]

Hello kgbken

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

• Please do not run any tools unless instructed to do so.
  
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
• Please do not attach logs or use code boxes, just copy and paste the text.
  
  • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
• Please read every post completely before doing anything.
  
  • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
• Please provide feedback about your experience as we go.
  
  • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

• Download Security Check by screen317 from here.
• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

• Please download AdwCleaner by Xplode onto your desktop.
  
• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
• Click on Delete.
• Confirm each time with Ok.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

• Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  
• Quit all programs that you may have started.
• Please disconnect any USB or external drives from the computer before you run this scan!
• For Vista or Windows 7, right-click and select "Run as Administrator to start"
• For Windows XP, double-click to start.
• Wait until Prescan has finished ...
• Then Click on "Scan" button
• Wait until the Status box shows "Scan Finished"
• click on "delete"
• Wait until the Status box shows "Deleting Finished"
• Click on "Report" and copy/paste the content of the Notepad into your next reply.
• The log should be found in RKreport[1].txt on your Desktop
• Exit/Close RogueKiller+

Gringo

[gringo_pr]

Hello kgbken

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

• Please do not run any tools unless instructed to do so.
  
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
• Please do not attach logs or use code boxes, just copy and paste the text.
  
  • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
• Please read every post completely before doing anything.
  
  • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
• Please provide feedback about your experience as we go.
  
  • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

• Download Security Check by screen317 from here.
• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

• Please download AdwCleaner by Xplode onto your desktop.
  
• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
• Click on Delete.
• Confirm each time with Ok.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

• Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  
• Quit all programs that you may have started.
• Please disconnect any USB or external drives from the computer before you run this scan!
• For Vista or Windows 7, right-click and select "Run as Administrator to start"
• For Windows XP, double-click to start.
• Wait until Prescan has finished ...
• Then Click on "Scan" button
• Wait until the Status box shows "Scan Finished"
• click on "delete"
• Wait until the Status box shows "Deleting Finished"
• Click on "Report" and copy/paste the content of the Notepad into your next reply.
• The log should be found in RKreport[1].txt on your Desktop
• Exit/Close RogueKiller+

Gringo

[kgbken]

security check log

Results of screen317's Security Check version 0.99.62
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Trend Micro Client/Server Security Agent Antivirus
Antivirus out of date!
`````````Anti-malware/Other Utilities Check:`````````
Java 7 Update 17
Mozilla Firefox 14.0.1 Firefox out of Date!
````````Process Check: objlist.exe by Laurent````````
Trend Micro OfficeScan Client pccntmon.exe
Trend Micro Client Server Security Agent ntrtscan.exe
Trend Micro Client Server Security Agent HostedAgent svcGenericHost.exe
Trend Micro Client Server Security Agent tmlisten.exe
Trend Micro Client Server Security Agent HostedAgent HostedAgent.exe
Trend Micro Client Server Security Agent TmPfw.exe
Trend Micro Client Server Security Agent CNTAoSMgr.exe
Trend Micro Client Server Security Agent TmProxy.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

[kgbken]

# AdwCleaner v2.200 - Logfile created 04/14/2013 at 14:48:58
# Updated 02/04/2013 by Xplode
# Operating system : Windows 7 Professional Service Pack 1 (64 bits)
# User : SAS German Auto - SASGERMANAUTO
# Boot Mode : Normal
# Running from : C:\Users\SAS German Auto\Desktop\Security software\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\END
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\Zynga
Folder Deleted : C:\Users\SAS German Auto\AppData\Local\Conduit
Folder Deleted : C:\Users\SAS German Auto\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\SAS German Auto\AppData\LocalLow\Zynga

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Software\Zynga
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7B13EC3E-999A-4B70-B9CB-2617B8323822}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{636E19A4-E9F1-4F72-8D81-85E5A2D3DB18}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7B13EC3E-999A-4B70-B9CB-2617B8323822}
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2438727
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{636E19A4-E9F1-4F72-8D81-85E5A2D3DB18}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{636E19A4-E9F1-4F72-8D81-85E5A2D3DB18}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7B13EC3E-999A-4B70-B9CB-2617B8323822}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{6C9AF508-04D2-4179-BB64-2B4EC22D4646}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{80986C0E-DF4A-40BF-855F-5E76A0E967B6}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7B13EC3E-999A-4B70-B9CB-2617B8323822}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Zynga Toolbar
Key Deleted : HKLM\Software\Zynga
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{7B13EC3E-999A-4B70-B9CB-2617B8323822}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{7B13EC3E-999A-4B70-B9CB-2617B8323822}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{7B13EC3E-999A-4B70-B9CB-2617B8323822}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{7B13EC3E-999A-4B70-B9CB-2617B8323822}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

[OK] Registry is clean.

-\\ Mozilla Firefox v14.0.1 (en-US)

File : C:\Users\SAS German Auto\AppData\Roaming\Mozilla\Firefox\Profiles\pv9xtfa7.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [3493 octets] - [14/04/2013 14:47:55]
AdwCleaner[S1].txt - [3377 octets] - [14/04/2013 14:48:58]

########## EOF - C:\AdwCleaner[S1].txt - [3437 octets] ##########

[kgbken]

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo...13-roguekiller/
Website : http://tigzy.geeksto...roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : SAS German Auto [Admin rights]
Mode : Remove -- Date : 04/14/2013 15:17:36
| ARK || FAK || MBR |

¤¤¤ Bad processes : 6 ¤¤¤
[DLL] rundll32.exe -- C:\Windows\System32\rundll32.exe : C:\Users\SAS German Auto\AppData\Local\Windows Live\Diagnostics\sobgppnfg.dll [x] -> KILLED [TermProc]
[DLL] rundll32.exe -- C:\Windows\System32\rundll32.exe : C:\Users\SAS German Auto\AppData\Local\Realtek\bvfscgco.dll [x] -> KILLED [TermProc]
[DLL] rundll32.exe -- C:\Windows\SysWOW64\rundll32.exe : C:\Users\SAS German Auto\AppData\Local\Realtek\bvfscgco.dll [x] -> KILLED [TermProc]
[DLL] rundll32.exe -- C:\Windows\System32\rundll32.exe : C:\Users\SAS German Auto\AppData\Roaming\iWIUI\iWIUI.dll [x] -> KILLED [TermProc]
[DLL] rundll32.exe -- C:\Windows\SysWOW64\rundll32.exe : C:\Users\SAS German Auto\AppData\Roaming\iWIUI\iWIUI.dll [x] -> KILLED [TermProc]
[DLL] rundll32.exe -- C:\Windows\SysWOW64\rundll32.exe : C:\Users\SAS German Auto\AppData\Local\Windows Live\Diagnostics\sobgppnfg.dll [x] -> KILLED [TermProc]

¤¤¤ Registry Entries : 6 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : Diagnostics (rundll32 "C:\Users\SAS German Auto\AppData\Local\Windows Live\Diagnostics\sobgppnfg.dll",Evaluate) [-] -> DELETED
[RUN][SUSP PATH] HKCU\[...]\Run : Realtek (rundll32.exe "C:\Users\SAS German Auto\AppData\Local\Realtek\bvfscgco.dll",DllGetClassObject) [x] -> DELETED
[RUN][SUSP PATH] HKCU\[...]\Run : iWIUI (rundll32.exe "C:\Users\SAS German Auto\AppData\Roaming\iWIUI\iWIUI.dll",BluetoothCommonPath CRLobjsvc) [x] -> DELETED
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> REPLACED (1)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts



¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD2500BEKT-75PVMT0 +++++
--- User ---
[MBR] 2c9c68a56c295ec251e8d53570c388bd
[BSP] dea9defa67a18cc486b8c709b2ee22f0 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 101 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 208896 | Size: 21900 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 45060096 | Size: 216472 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_04142013_02d1517.txt >>
RKreport[1]_S_04142013_02d1516.txt ; RKreport[2]_D_04142013_02d1517.txt

[gringo_pr]

Hello kgbken

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

• In your next post I need the following
  
• Log from Combofix
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

[gringo_pr]

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo

[gringo_pr]

Hello

48 Hour bump

It has been more than 48 hours since my last post.

• do you still need help with this?
• do you need more time?
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

[gringo_pr]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.