Believe I have a virus of some sort.
#61
Posted 24 June 2013 - 05:40 PM
#62
Posted 26 June 2013 - 12:37 AM
http://imageshack.us...es/18/8bmd.png/
#63
Posted 26 June 2013 - 05:22 PM
To fix this problem, open Windows Explorer, right-click on the corresponding library and choose Delete. Click Yes when asked for confirmation.
Then, in the navigation pane of Windows Explorer, right-click on Libraries and click Restore default libraries. This recreates the library that you just deleted. This option will only restore the default libraries that came with Windows 7.
We've already gone the route of uninstalling and reinstalling Firefox, yes?
#64
Posted 27 June 2013 - 09:09 AM
Try this from MS Barbie:
To fix this problem, open Windows Explorer, right-click on the corresponding library and choose Delete. Click Yes when asked for confirmation.
Then, in the navigation pane of Windows Explorer, right-click on Libraries and click Restore default libraries. This recreates the library that you just deleted. This option will only restore the default libraries that came with Windows 7.
We've already gone the route of uninstalling and reinstalling Firefox, yes?
Yes we tried the uinstalling firefox and reinstalling. Still no fix in blur. Also I am confused what do they mean open I.E and delete the corresponding library? Where do I find that library located? in options or something?
#65
Posted 27 June 2013 - 05:08 PM
:filefind documents.library-ms
Then click Look. Once the scan completes Notepad will open - copy/paste those contents back here please. That will also be saved as a log where you have the scan file, named SystemLook.txt.
#66
Posted 30 June 2013 - 07:58 PM
Log created at 20:53 on 30/06/2013 by Jfarelas
Administrator - Elevation successful
========== filefind ==========
Searching for "documents.library-ms"
C:\Users\Jfarelas\AppData\Roaming\Microsoft\Windows\Libraries\Documents.library-ms --a---- 12361 bytes [22:29 07/08/2010] [16:41 15/05/2013] 6A90814D4136908B94B337008567A1F5
-= EOF =-
#67
Posted 01 July 2013 - 05:24 PM
Firefox, Chrome and Internet Explorer.
#68
Posted 02 July 2013 - 09:14 AM
Well, I said aloud some incantations, and burnt an eye of newt offering to fix your computer, so looks like it worked.
Firefox, Chrome and Internet Explorer.
Thing is I still can't open those folders lol. Is there a way to just delete them and get them back? Maybe a full system restore is the only option at this point.
#69
Posted 02 July 2013 - 05:21 PM
#70
Posted 04 July 2013 - 09:09 AM
Do you have a usb (flash/pen/thumb) drive you can use to transfer files? If you boot from a linux-based install on a usb drive, you should be able to access those. System Restore will not likely correct access to problem files/folders, though you surely can try it.
okay but is there any other way we can try to fix these? would like to do system restore as the final option.
#71
Posted 04 July 2013 - 03:31 PM
#72
Posted 05 July 2013 - 08:04 PM
System Restore will not likely correct access to problem files/folders. But I can't claim any previous knowledge that it wouldn't. I was just suggesting accessing the folders/files using a Linux install, which doesn't recognize Windows rules (such as locked, or even perhaps deleted).
SO is there any other means of trying to fix this? or we did all we can do?
#73
Posted 06 July 2013 - 03:58 PM
#74
Posted 08 July 2013 - 01:45 PM
#75
Posted 09 July 2013 - 04:35 PM
Reset toolbars and controls
Reset all user preferences to Firefox defaults
Restore default search engines
You can change those later to whatever you prefer, but for now, too many search hijackers have altered things there.
Each of the later versions vary in these procedures, but whatever the Safe Mode option allows to be removed, it should be right.
Link here if needed.
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