Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

0xc0000098 error


  • Please log in to reply

#1
striker12300

striker12300

    New Member

  • Member
  • Pip
  • 5 posts
Hi all,

I'm getting a error when trying to start Windows 7 home 64 bit.

file: \boot\bcd

status: 0xc0000098

info: the windows boot configuration data file does not contain a valid os entry.

I have looked up solutions for the problem but nothing works. I don't have an install disk but I
did download and burn a repair iso file to disk. When I go to the command prompt and type in
"bootrec.exe /scanos" it says "total identified windows installations: 0. I have tried to rebuild the bcd. I have tried the /fixboot and /fixmbr
commands without any success. The computer had been working for almost a year when this happened. Thanks in advance.

Dean
  • 0

Advertisements


#2
natewhite10987

natewhite10987

    Member

  • Member
  • PipPip
  • 21 posts
have you tried to sfc /scannow command?
  • 0

#3
Ztruker

Ztruker

    Member 5k

  • Technician
  • 7,091 posts
Try doing a Startup Repair, up to 3 times: How to Run a Startup Repair in Windows 7

If you do not have a Windows 7 installation DVD, you can download a legal copy with SP1 integrated from here:

Windows 7 Direct Download Links

Make sure you get the same version you have, Home Premium, Pro or Ultimate and 32 or 64 bit. Note that Basic or Starter is not available.

I recommend using ImgBurn at 4X speed (or the slowest available) to create the DVD from the downloaded .iso file.

You can do this on any computer capable of burning a DVD.

YOU MUST HAVE A VALID KEY TO INSTALL THIS .ISO. The one on the COA sticker on your computer will work.
You do not need the key to do repairs to your Windows 7 installation.

You can also create a bootable USB Flash drive (4GB or larger) to install Windows 7 from.
  • Download and run Universal USB Installer – Easy as 1 2 3
  • Select Windows 7 from the first drop down list, all the way to the bottom
  • Select the downloaded Windows 7 iso file
  • Select your USB flash drive
  • Click Create
For techies or folks who work on computers: Create Windows 7 Universal ISO With All Editions Selection On Install with ei.cfg Removal Utility.
This will fit on a 6GB flash drive or can be burned to a DVD.
  • 0

#4
striker12300

striker12300

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
I ran the sfc /scannow command and it said "there is a system repair pending which requires a reboot to complete. Restart windows and run sfc again." Which I
did and it gave me the same message the 2nd time I ran sfc /scannow.
Also, which iso do I download? There's media refresh, old, RTM. It's my parents computer so I don't know what updates they did.
I assume it's a 64 bit because when I was looking at the directories in dos there was a "program files" and a "program files(86)"
and it's like that on our 64 bit system at work.

Edited by striker12300, 04 June 2013 - 05:29 AM.

  • 0

#5
striker12300

striker12300

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
Ok. I loaded the iso to a usb drive and booted from there. I ran the start up repair 3 time and restarted after each one. All 3 said it can not fix it.
What should I try next?
  • 0

#6
natewhite10987

natewhite10987

    Member

  • Member
  • PipPip
  • 21 posts
I'm sure you've already tried this but i'm gonna suggest it anyways have you tried system restore on it? if that doesnt work , hopefully u created a system image on your PC if you have I would try that next.
  • 0

#7
striker12300

striker12300

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
Unfortunately there were no restore points.
  • 0

#8
Ztruker

Ztruker

    Member 5k

  • Technician
  • 7,091 posts
Try running bootcfg from a Command Prompt from the booted flash drive.

Info here: Description of the BOOTCFG Command and Its Uses
  • 0

#9
striker12300

striker12300

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
It says "can not open BOOT.INI file." I tried it on all the drives.
  • 0

#10
Ztruker

Ztruker

    Member 5k

  • Technician
  • 7,091 posts
Sorry for not responding, I was away on vacation with no internet access.

Boot to the Command Prompt from the flash drive again. Then enter the following:

diskpart
list disk
list volume

Record the output of each of the list commands and post here please. For instance, on my computer it shows:

>diskpart

Microsoft DiskPart version 6.2.9200

Copyright (C) 1999-2012 Microsoft Corporation.
On computer: DESKTOP

DISKPART> list disk

  Disk ###  Status         Size     Free     Dyn  Gpt
  --------  -------------  -------  -------  ---  ---
  Disk 0    Online          279 GB  2048 KB
  Disk 1    Online          119 GB    68 GB
  Disk 2    Online         1397 GB  1024 KB

DISKPART> list volume

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 0     K                       DVD-ROM         0 B  No Media
  Volume 1     D   D370_D       NTFS   Partition     78 GB  Healthy
  Volume 2     E   D370_E       NTFS   Partition    191 GB  Healthy
  Volume 3     F   D370_F       NTFS   Partition      9 GB  Healthy
  Volume 4     C   Win_8        NTFS   Partition    119 GB  Healthy    System
  Volume 5     G   D370_G       NTFS   Partition    698 GB  Healthy
  Volume 6     H   D370_H       NTFS   Partition    542 GB  Healthy
  Volume 7     I   D370_I       NTFS   Partition    156 GB  Healthy
Enclosed in code tags to preserve formatting. I know you won't be able to cut and paste but will have to write the info down.

As you can see, I label my drives/partitions so they reflect the drive letter they are assigned when I boot Win 8 normally. Makes it easy to find when booting from other media.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP