I hope that someone can help. I have uninstalled America Online from my computer system (XP) when I changed to a cable Internet service. However, I can't get rid of AOL Spyware, which keeps starting, as it did when I had AOL, but stops and hangs. The following message appears: "No definition files can be found. Please choose "Options" from the update menu."
Part of the reason why this may be happening is because I had to run a system restore due to an Outlook 2003 problem. I ran the restore a day after I uninstalled AOL, but the restore date was set to a date when AOL was still installed. Apparently the restore restored AOL system files, but not the program files, if that makes sense.)
I tried unistalling the spyware from Add/Remove programs. When that didn't work, I contacted AOL, who said that they can't give me instructions on removing the files because they could get sued if something happens to my computer.
I contacted my computer manufacturer, who gave me instructions on removing corrupted files through the registry. I removed AOL Spyware from the registry, but this did not solve the problem.
I did a file search of all the AOL files still on my computer, and found a AOL Spyware folder and main AOL 9 folders, among others. When I tried to delete these, I got the message, "Could not delete this file. The disk may be write protected."
What do I do? Any help would be appreciated.