Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

White screen need help!


  • Please log in to reply

#1
Robii

Robii

    New Member

  • Member
  • Pip
  • 2 posts
Hello there, I would need some help.

I've got the "white screen trojan" and can't get rid of it...
Basically I would need the fixlist.txt. Got to say that I've already tried to delete some files, and already tried a fixlist from another topic...

Here is my FRST.txt file.

Thx in advance Attached File  FRST.txt   7.73KB   233 downloads
  • 0

Advertisements


#2
JSntgRvr

JSntgRvr

    Global Moderator

  • Global Moderator
  • 11,590 posts
:welcome:

You shouldn't play with tools you haven't been trained for.

Try this Fixlist:

If successful, boot in Normal Mode and run these programs:

Posted Image Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

Download AdwCleaner from here to your desktop
Run AdwCleaner and select Delete

Posted Image

Once done it will ask to reboot, allow this
On reboot a log will be produced at C:\ADWCleaner[XX].txt please post it in your next reply.
  • 0

#3
Robii

Robii

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
I know I could've f... up the situation even worse, so you got your point right.
Thank you SOOO MUCH, coz the fixlist worked like a charm and I've done all the steps you requested so here they are.

Thanks one more time

Attached Files


  • 0

#4
JSntgRvr

JSntgRvr

    Global Moderator

  • Global Moderator
  • 11,590 posts
Please run a free online scan with the ESET Online Scanner

Vista / Win7 users: Right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator.

Note: This scan works with Internet Explorer or Mozilla FireFox.

If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.

  • Click the green ESET Online Scanner box
  • Tick the box next to YES, I accept the Terms of Use
    then click on: Start
  • You may see a panel towards the top of the screen telling you the website wants to install an addon... click and allow it to install. If your firewall asks whether you want to allow installation, say yes.
  • Make sure that the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Click on Start
  • The virus signature database will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically. The scan may take several hours.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close, make sure you copy the logfile first!
  • Then click on: Finish
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP