[NathanUNC]

Hi,

My ASUS Laptop with Windows 7 was acting strange and windows with ads just randomly started popping up while I was on a car dealership website, and the sensitivity of the mouse skyrocketed. I shut it down and turned it on again and went into SAFE MODE. I ran a scan with Malwarebytes and about 5 minutes through the scan, the computer froze and the background starting turning different colors, mostly red and a bit green, and i could not move the mouse. There was also a black line that was a bit grayish and white that went through the screen horizontally. I, again, immediately shut it off and haven't touched it since.

Any help will be greatly appreciated.

Thank you.

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Sounds like it might have gotten too hot.

Download OTL from
http://www.geekstogo...timers-list-it/
and Save it to your desktop.


Copy the text in the code box:

DRIVES
nnetsvcs
%SYSTEMDRIVE%\*.exe
%systemroot%\assembly\GAC_32\*.ini
%systemroot%\assembly\GAC_64\*.ini
msconfig
safebootminimal
safebootnetwork
activex
drivers32
%SYSTEMDRIVE%\*.exe
%ALLUSERSPROFILE%\Application Data\*.exe
%APPDATA%\*.
/md5start
rsvpsp.dll
pnrpnsp.dll 
nwprovau.dll
nlaapi.dll
napinsp.dll
mswsock.dll
winrnr.dll
wshelper.dll
services.exe
atapi.sys
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
csrss.exe
PrintIsolationHost.exe
consrv.dll
user32.dll
/md5stop
C:\Windows\assembly\tmp\U\*.* /s
%systemroot%\*. /mp /s
hklm\software\clients\startmenuinternet|command /rs
hklm\software\clients\startmenuinternet|command /64 /rs
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%ProgramFiles%\WINDOWS NT\*.* /s
%systemroot%\system32\drivers\*.sys /lockedfiles
CREATERESTOREPOINT

Run OTL (Vista or Win 7 => right click and Run As Administrator)

Paste (Ctrl + v) the copied text in the box where it says Custom Scan/Fixes

Select the All option in the Extra Registry group then Run Scan.

You should get two logs. Please copy and paste both of them.



Download aswMBR.exe to your desktop.
Double click the aswMBR.exe to run it
uncheck trace disk IO calls
Click the "Scan" button to start scan
On completion of the scan (Note if the Fix button is enabled (not the FixMBR button) and tell me) click save log, save it to your desktop and post in your next reply



Get the free version of Speccy:

http://www.filehippo...download_speccy (Look in the upper right for the Download
Latest Version button) Download, Save and Install it. Run Speccy. When it finishes (the little icon in the bottom left will stop moving), File, Save as Text File, (to your desktop) note the name it gives. OK. Open the file in notepad and delete the line that gives the serial number of your Operating System. (It will be near the top about 10 lines down.) Attach the file to your next post.


Ron

[RKinner]

Sounds like it might have gotten too hot.

Download OTL from
http://www.geekstogo...timers-list-it/
and Save it to your desktop.


Copy the text in the code box:

DRIVES
nnetsvcs
%SYSTEMDRIVE%\*.exe
%systemroot%\assembly\GAC_32\*.ini
%systemroot%\assembly\GAC_64\*.ini
msconfig
safebootminimal
safebootnetwork
activex
drivers32
%SYSTEMDRIVE%\*.exe
%ALLUSERSPROFILE%\Application Data\*.exe
%APPDATA%\*.
/md5start
rsvpsp.dll
pnrpnsp.dll 
nwprovau.dll
nlaapi.dll
napinsp.dll
mswsock.dll
winrnr.dll
wshelper.dll
services.exe
atapi.sys
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
csrss.exe
PrintIsolationHost.exe
consrv.dll
user32.dll
/md5stop
C:\Windows\assembly\tmp\U\*.* /s
%systemroot%\*. /mp /s
hklm\software\clients\startmenuinternet|command /rs
hklm\software\clients\startmenuinternet|command /64 /rs
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%ProgramFiles%\WINDOWS NT\*.* /s
%systemroot%\system32\drivers\*.sys /lockedfiles
CREATERESTOREPOINT

Run OTL (Vista or Win 7 => right click and Run As Administrator)

Paste (Ctrl + v) the copied text in the box where it says Custom Scan/Fixes

Select the All option in the Extra Registry group then Run Scan.

You should get two logs. Please copy and paste both of them.



Download aswMBR.exe to your desktop.
Double click the aswMBR.exe to run it
uncheck trace disk IO calls
Click the "Scan" button to start scan
On completion of the scan (Note if the Fix button is enabled (not the FixMBR button) and tell me) click save log, save it to your desktop and post in your next reply



Get the free version of Speccy:

http://www.filehippo...download_speccy (Look in the upper right for the Download
Latest Version button) Download, Save and Install it. Run Speccy. When it finishes (the little icon in the bottom left will stop moving), File, Save as Text File, (to your desktop) note the name it gives. OK. Open the file in notepad and delete the line that gives the serial number of your Operating System. (It will be near the top about 10 lines down.) Attach the file to your next post.


Ron