[beabruin]

I am unable to get results when I run Windows Update. Windows Error Code: 80072F8F.

I am running Windows 7 Ultimate on a Asus EEE PC/Netbook. I have Norton Security Suite A/V installed. I use IE 10, Chrome version 30, and Firefox version 25.

I am also getting security certificate errors on www.google.com, Gmail, etc. on all browsers. At one point, IE reported my Norton Security Suite was not installed properly and offered to help. I rebooted the computer instead and the Norton services started up normally.

[Advertisements]

**************
OTL Quick Scan
**************
OTL logfile created on: 11/10/2061 2:18:20 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Asus\Desktop\Applications
Ultimate Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16721)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.99 Gb Total Physical Memory | 1.35 Gb Available Physical Memory | 67.82% Memory free
3.98 Gb Paging File | 3.30 Gb Available in Paging File | 82.78% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 148.95 Gb Total Space | 125.39 Gb Free Space | 84.18% Space Free | Partition Type: NTFS

Computer Name: ASUS1001P | User Name: Asus | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2061/11/10 11:35:59 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Asus\Desktop\Applications\OTL.exe
PRC - [2013/10/18 16:16:11 | 000,264,360 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton Security Suite\Engine\21.1.0.18\N360.exe
PRC - [2013/09/03 08:53:50 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2013/07/27 01:01:15 | 000,049,152 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\taskhost.exe
PRC - [2012/06/27 15:09:00 | 000,083,240 | ---- | M] (Synaptics Incorporated) -- C:\Program Files\Synaptics\SynTP\SynAsusAcpi.exe
PRC - [2011/08/01 13:07:18 | 000,425,400 | ---- | M] (ASUSTeK Computer Inc.) -- C:\Program Files\ASUS\SHE\SuperHybridEngine.exe
PRC - [2011/02/25 00:30:54 | 002,616,320 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2010/06/08 09:49:26 | 000,284,696 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
PRC - [2009/10/16 20:43:28 | 001,021,424 | ---- | M] (ASUSTeK Computer Inc.) -- C:\Program Files\EeePC\HotkeyService\HotkeyService.exe
PRC - [2009/09/11 10:41:02 | 000,100,328 | ---- | M] (ASUSTeK Computer Inc.) -- C:\Program Files\EeePC\HotkeyService\HotKeyMon.exe
PRC - [2009/08/18 16:35:56 | 000,219,136 | ---- | M] () -- C:\Windows\System32\AsusService.exe


========== Modules (No Company Name) ==========

MOD - [2013/11/08 11:44:12 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\d473c19e69818875b9c739cad8f386a5\System.Runtime.Remoting.ni.dll
MOD - [2013/11/08 11:43:59 | 000,452,608 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\IAStorUtil\a884b7b41c3b4004bb80c2089bbdb50f\IAStorUtil.ni.dll
MOD - [2013/11/08 11:43:51 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\ef0a534be135cd8f0d99d938d8b1814a\System.Windows.Forms.ni.dll
MOD - [2013/11/08 11:43:24 | 001,593,344 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\5aa44bce7933e4de09d935848f868a4b\System.Drawing.ni.dll
MOD - [2013/11/08 11:43:03 | 005,464,064 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\09db78d6068543df01862a023aca785a\System.Xml.ni.dll
MOD - [2013/11/08 11:42:49 | 000,978,432 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\29f3ae8d313e62b4daed1107ccd29f9f\System.Configuration.ni.dll
MOD - [2013/11/08 11:42:39 | 007,989,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\5d22a30e587e2cac106b81fb351e7c08\System.ni.dll
MOD - [2013/11/08 11:42:13 | 011,499,520 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\9a6c1b7af18b4d5a91dc7f8d6617522f\mscorlib.ni.dll


========== Services (SafeList) ==========

SRV - [2013/10/25 20:53:33 | 000,119,408 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/10/18 16:16:11 | 000,264,360 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Norton Security Suite\Engine\21.1.0.18\N360.exe -- (N360)
SRV - [2013/09/03 08:53:50 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2013/07/27 01:11:15 | 001,343,400 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\Wat\WatAdminSvc.exe -- (WatAdminSvc)
SRV - [2013/05/26 23:57:27 | 000,680,960 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2010/06/08 09:49:30 | 000,013,336 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe -- (IAStorDataMgrSvc)
SRV - [2009/08/18 16:35:56 | 000,219,136 | ---- | M] () [Auto | Running] -- C:\Windows\System32\AsusService.exe -- (AsusService)
SRV - [2009/07/13 20:16:13 | 000,025,088 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\sensrsvc.dll -- (SensrSvc)
SRV - [2009/07/13 20:16:12 | 001,004,544 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\PeerDistSvc.dll -- (PeerDistSvc)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- System32\drivers\rdvgkmd.sys -- (VGPU)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\drivers\tsusbhub.sys -- (tsusbhub)
DRV - File not found [Kernel | On_Demand | Stopped] -- System32\drivers\synth3dvsc.sys -- (Synth3dVsc)
DRV - File not found [Kernel | System | Stopped] -- C:\Windows\system32\drivers\AntiLog32.sys -- (AntiLog32)
DRV - [2013/11/07 05:56:59 | 001,612,376 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Norton Security Suite\NortonData\21.1.0.18\Definitions\VirusDefs\20131109.006\NAVEX15.SYS -- (NAVEX15)
DRV - [2013/11/07 05:56:59 | 000,376,920 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2013/11/07 05:56:59 | 000,108,120 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2013/11/07 05:56:59 | 000,093,272 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Norton Security Suite\NortonData\21.1.0.18\Definitions\VirusDefs\20131109.006\NAVENG.SYS -- (NAVENG)
DRV - [2013/11/06 14:08:55 | 000,142,936 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2013/11/05 19:44:20 | 000,393,816 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Norton Security Suite\NortonData\21.1.0.18\Definitions\IPSDefs\20131108.001\IDSvix86.sys -- (IDSVix86)
DRV - [2013/11/01 18:38:10 | 001,096,280 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Norton Security Suite\NortonData\21.1.0.18\Definitions\BASHDefs\20131101.003\BHDrvx86.sys -- (BHDrvx86)
DRV - [2013/09/26 22:18:30 | 000,935,512 | R--- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\System32\drivers\N360\1501000.012\SymEFA.sys -- (SymEFA)
DRV - [2013/09/26 21:45:56 | 000,206,936 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\N360\1501000.012\Ironx86.sys -- (SymIRON)
DRV - [2013/09/26 21:26:03 | 000,651,352 | R--- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\Windows\System32\drivers\N360\1501000.012\srtsp.sys -- (SRTSP)
DRV - [2013/09/25 22:28:00 | 000,446,552 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\N360\1501000.012\symnets.sys -- (SymNetS)
DRV - [2013/09/25 21:50:25 | 000,127,064 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\N360\1501000.012\ccSetx86.sys -- (ccSet_N360)
DRV - [2013/09/09 21:47:26 | 000,367,704 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\N360\1501000.012\SymDS.sys -- (SymDS)
DRV - [2013/09/09 20:49:48 | 000,032,344 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\N360\1501000.012\srtspx.sys -- (SRTSPX)
DRV - [2010/11/20 03:30:16 | 000,175,360 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\vmbus.sys -- (vmbus)
DRV - [2010/11/20 03:30:16 | 000,040,704 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\vmstorfl.sys -- (storflt)
DRV - [2010/11/20 03:30:16 | 000,028,032 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\storvsc.sys -- (storvsc)
DRV - [2010/11/20 01:24:42 | 000,052,224 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV - [2010/11/20 01:21:16 | 000,015,872 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV - [2010/11/20 00:14:46 | 000,017,920 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\VMBusHID.sys -- (VMBusHID)
DRV - [2010/11/20 00:14:42 | 000,005,632 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\vms3cap.sys -- (s3cap)
DRV - [2009/10/05 08:31:50 | 001,221,632 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\athr.sys -- (athr)
DRV - [2009/07/13 17:02:47 | 000,050,688 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\L1C62x86.sys -- (L1C)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/
IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE10SR
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.google.com/"
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:25.0
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.45.2: C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.45.2: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF [2013/11/06 14:12:46 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn\ [2061/11/10 14:20:29 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 25.0\extensions\\Components: C:\Program Files\Mozilla Firefox\components
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 25.0\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins

[2061/11/10 09:06:29 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Asus\AppData\Roaming\Mozilla\Extensions
[2061/11/10 08:59:51 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\browser\extensions
[2061/11/10 08:59:51 | 000,000,000 | ---D | M] (Default) -- C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:omniboxStartMarginParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&q={searchTerms}&{google:cursorPosition}{google:zeroPrefixUrl}{google:pageClassification}sugkey={google:suggestAPIKeyParameter},
CHR - homepage: http://www.google.com/
CHR - Extension: Xmarks Bookmark Sync = C:\Users\Asus\AppData\Local\Google\Chrome\User Data\Default\Extensions\ajpgkpeckebdhofmmjfgcjjiiejpodla\1.0.26_0\
CHR - Extension: Xmarks Bookmark Sync = C:\Users\Asus\AppData\Local\Google\Chrome\User Data\Default\Extensions\ajpgkpeckebdhofmmjfgcjjiiejpodla\1.0.26_0\.bak
CHR - Extension: Google Docs = C:\Users\Asus\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.5_0\
CHR - Extension: Google Drive = C:\Users\Asus\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\
CHR - Extension: YouTube = C:\Users\Asus\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: Google Search = C:\Users\Asus\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: Norton Identity Protection = C:\Users\Asus\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2014.6.0.27_0\
CHR - Extension: Google Wallet = C:\Users\Asus\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.5.0_0\
CHR - Extension: Gmail = C:\Users\Asus\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2009/06/10 16:39:37 | 000,000,824 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\21.1.0.18\CoIEPlg.dll (Symantec Corporation)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\21.1.0.18\IPS\IPSBHO.dll (Symantec Corporation)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\21.1.0.18\CoIEPlg.dll (Symantec Corporation)
O4 - HKLM..\Run: [HotkeyMon] C:\Windows\System32\AsusSender.exe (ASUSTek Computer Inc.)
O4 - HKLM..\Run: [HotkeyService] C:\Windows\System32\AsusSender.exe (ASUSTek Computer Inc.)
O4 - HKLM..\Run: [IAStorIcon] C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)
O4 - HKLM..\Run: [SuperHybridEngine] C:\Windows\System32\AsusSender.exe (ASUSTek Computer Inc.)
O4 - HKLM..\Run: [SynAsusAcpi] C:\Program Files\Synaptics\SynTP\SynAsusAcpi.exe (Synaptics Incorporated)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O13 - gopher Prefix: missing
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 75.75.75.75 75.75.76.76
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{43FE4B32-A350-46E9-9BCB-179809506DD4}: DhcpNameServer = 216.183.102.115 66.179.168.118
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{76DAA655-FA95-4A97-8467-3E94CF14F657}: DhcpNameServer = 75.75.75.75 75.75.76.76
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\System32\SystemPropertiesPerformance.exe (Microsoft Corporation)
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/06/10 16:42:20 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2061/11/10 09:29:17 | 000,000,000 | R--D | C] -- C:\Users\Asus\Desktop\Applications
[2061/11/10 09:00:08 | 000,000,000 | ---D | C] -- C:\Users\Asus\AppData\Roaming\Mozilla
[2061/11/10 09:00:08 | 000,000,000 | ---D | C] -- C:\Users\Asus\AppData\Local\Mozilla
[2061/11/10 08:59:56 | 000,000,000 | ---D | C] -- C:\ProgramData\Mozilla
[2061/11/10 08:59:54 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Maintenance Service
[2061/11/10 08:59:43 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Firefox

========== Files - Modified Within 30 Days ==========

[2061/11/10 14:24:36 | 000,014,224 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2061/11/10 14:24:36 | 000,014,224 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2061/11/10 14:17:18 | 000,000,878 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2061/11/10 14:16:58 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2061/11/10 14:16:52 | 1602,887,680 | -HS- | M] () -- C:\hiberfil.sys
[2061/11/10 11:22:26 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job

========== Files Created - No Company Name ==========

[2061/11/10 09:30:49 | 000,001,273 | ---- | C] () -- C:\Users\Asus\Documents\Norton Installation Files.lnk
[2061/11/10 08:59:57 | 000,001,121 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk

========== ZeroAccess Check ==========

[2009/07/13 23:42:31 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/07/25 20:55:59 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 03:19:04 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2009/07/13 20:16:17 | 000,342,528 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2013/07/26 13:55:50 | 000,000,000 | ---D | M] -- C:\Users\Asus\AppData\Roaming\E-Cam
[2013/11/08 05:21:01 | 000,000,000 | ---D | M] -- C:\Users\Asus\AppData\Roaming\ID Vault

========== Purity Check ==========



< End of report >

[beabruin]

**************
OTL Quick Scan
**************
OTL logfile created on: 11/10/2061 2:18:20 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Asus\Desktop\Applications
Ultimate Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16721)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.99 Gb Total Physical Memory | 1.35 Gb Available Physical Memory | 67.82% Memory free
3.98 Gb Paging File | 3.30 Gb Available in Paging File | 82.78% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 148.95 Gb Total Space | 125.39 Gb Free Space | 84.18% Space Free | Partition Type: NTFS

Computer Name: ASUS1001P | User Name: Asus | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2061/11/10 11:35:59 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Asus\Desktop\Applications\OTL.exe
PRC - [2013/10/18 16:16:11 | 000,264,360 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton Security Suite\Engine\21.1.0.18\N360.exe
PRC - [2013/09/03 08:53:50 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2013/07/27 01:01:15 | 000,049,152 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\taskhost.exe
PRC - [2012/06/27 15:09:00 | 000,083,240 | ---- | M] (Synaptics Incorporated) -- C:\Program Files\Synaptics\SynTP\SynAsusAcpi.exe
PRC - [2011/08/01 13:07:18 | 000,425,400 | ---- | M] (ASUSTeK Computer Inc.) -- C:\Program Files\ASUS\SHE\SuperHybridEngine.exe
PRC - [2011/02/25 00:30:54 | 002,616,320 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2010/06/08 09:49:26 | 000,284,696 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
PRC - [2009/10/16 20:43:28 | 001,021,424 | ---- | M] (ASUSTeK Computer Inc.) -- C:\Program Files\EeePC\HotkeyService\HotkeyService.exe
PRC - [2009/09/11 10:41:02 | 000,100,328 | ---- | M] (ASUSTeK Computer Inc.) -- C:\Program Files\EeePC\HotkeyService\HotKeyMon.exe
PRC - [2009/08/18 16:35:56 | 000,219,136 | ---- | M] () -- C:\Windows\System32\AsusService.exe


========== Modules (No Company Name) ==========

MOD - [2013/11/08 11:44:12 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\d473c19e69818875b9c739cad8f386a5\System.Runtime.Remoting.ni.dll
MOD - [2013/11/08 11:43:59 | 000,452,608 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\IAStorUtil\a884b7b41c3b4004bb80c2089bbdb50f\IAStorUtil.ni.dll
MOD - [2013/11/08 11:43:51 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\ef0a534be135cd8f0d99d938d8b1814a\System.Windows.Forms.ni.dll
MOD - [2013/11/08 11:43:24 | 001,593,344 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\5aa44bce7933e4de09d935848f868a4b\System.Drawing.ni.dll
MOD - [2013/11/08 11:43:03 | 005,464,064 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\09db78d6068543df01862a023aca785a\System.Xml.ni.dll
MOD - [2013/11/08 11:42:49 | 000,978,432 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\29f3ae8d313e62b4daed1107ccd29f9f\System.Configuration.ni.dll
MOD - [2013/11/08 11:42:39 | 007,989,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\5d22a30e587e2cac106b81fb351e7c08\System.ni.dll
MOD - [2013/11/08 11:42:13 | 011,499,520 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\9a6c1b7af18b4d5a91dc7f8d6617522f\mscorlib.ni.dll


========== Services (SafeList) ==========

SRV - [2013/10/25 20:53:33 | 000,119,408 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/10/18 16:16:11 | 000,264,360 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Norton Security Suite\Engine\21.1.0.18\N360.exe -- (N360)
SRV - [2013/09/03 08:53:50 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2013/07/27 01:11:15 | 001,343,400 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\Wat\WatAdminSvc.exe -- (WatAdminSvc)
SRV - [2013/05/26 23:57:27 | 000,680,960 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2010/06/08 09:49:30 | 000,013,336 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe -- (IAStorDataMgrSvc)
SRV - [2009/08/18 16:35:56 | 000,219,136 | ---- | M] () [Auto | Running] -- C:\Windows\System32\AsusService.exe -- (AsusService)
SRV - [2009/07/13 20:16:13 | 000,025,088 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\sensrsvc.dll -- (SensrSvc)
SRV - [2009/07/13 20:16:12 | 001,004,544 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\PeerDistSvc.dll -- (PeerDistSvc)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- System32\drivers\rdvgkmd.sys -- (VGPU)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\drivers\tsusbhub.sys -- (tsusbhub)
DRV - File not found [Kernel | On_Demand | Stopped] -- System32\drivers\synth3dvsc.sys -- (Synth3dVsc)
DRV - File not found [Kernel | System | Stopped] -- C:\Windows\system32\drivers\AntiLog32.sys -- (AntiLog32)
DRV - [2013/11/07 05:56:59 | 001,612,376 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Norton Security Suite\NortonData\21.1.0.18\Definitions\VirusDefs\20131109.006\NAVEX15.SYS -- (NAVEX15)
DRV - [2013/11/07 05:56:59 | 000,376,920 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2013/11/07 05:56:59 | 000,108,120 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2013/11/07 05:56:59 | 000,093,272 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Norton Security Suite\NortonData\21.1.0.18\Definitions\VirusDefs\20131109.006\NAVENG.SYS -- (NAVENG)
DRV - [2013/11/06 14:08:55 | 000,142,936 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2013/11/05 19:44:20 | 000,393,816 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Norton Security Suite\NortonData\21.1.0.18\Definitions\IPSDefs\20131108.001\IDSvix86.sys -- (IDSVix86)
DRV - [2013/11/01 18:38:10 | 001,096,280 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Norton Security Suite\NortonData\21.1.0.18\Definitions\BASHDefs\20131101.003\BHDrvx86.sys -- (BHDrvx86)
DRV - [2013/09/26 22:18:30 | 000,935,512 | R--- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\System32\drivers\N360\1501000.012\SymEFA.sys -- (SymEFA)
DRV - [2013/09/26 21:45:56 | 000,206,936 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\N360\1501000.012\Ironx86.sys -- (SymIRON)
DRV - [2013/09/26 21:26:03 | 000,651,352 | R--- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\Windows\System32\drivers\N360\1501000.012\srtsp.sys -- (SRTSP)
DRV - [2013/09/25 22:28:00 | 000,446,552 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\N360\1501000.012\symnets.sys -- (SymNetS)
DRV - [2013/09/25 21:50:25 | 000,127,064 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\N360\1501000.012\ccSetx86.sys -- (ccSet_N360)
DRV - [2013/09/09 21:47:26 | 000,367,704 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\N360\1501000.012\SymDS.sys -- (SymDS)
DRV - [2013/09/09 20:49:48 | 000,032,344 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\N360\1501000.012\srtspx.sys -- (SRTSPX)
DRV - [2010/11/20 03:30:16 | 000,175,360 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\vmbus.sys -- (vmbus)
DRV - [2010/11/20 03:30:16 | 000,040,704 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\vmstorfl.sys -- (storflt)
DRV - [2010/11/20 03:30:16 | 000,028,032 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\storvsc.sys -- (storvsc)
DRV - [2010/11/20 01:24:42 | 000,052,224 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV - [2010/11/20 01:21:16 | 000,015,872 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV - [2010/11/20 00:14:46 | 000,017,920 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\VMBusHID.sys -- (VMBusHID)
DRV - [2010/11/20 00:14:42 | 000,005,632 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\vms3cap.sys -- (s3cap)
DRV - [2009/10/05 08:31:50 | 001,221,632 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\athr.sys -- (athr)
DRV - [2009/07/13 17:02:47 | 000,050,688 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\L1C62x86.sys -- (L1C)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/
IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE10SR
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.google.com/"
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:25.0
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.45.2: C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.45.2: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF [2013/11/06 14:12:46 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn\ [2061/11/10 14:20:29 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 25.0\extensions\\Components: C:\Program Files\Mozilla Firefox\components
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 25.0\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins

[2061/11/10 09:06:29 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Asus\AppData\Roaming\Mozilla\Extensions
[2061/11/10 08:59:51 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\browser\extensions
[2061/11/10 08:59:51 | 000,000,000 | ---D | M] (Default) -- C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:omniboxStartMarginParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&q={searchTerms}&{google:cursorPosition}{google:zeroPrefixUrl}{google:pageClassification}sugkey={google:suggestAPIKeyParameter},
CHR - homepage: http://www.google.com/
CHR - Extension: Xmarks Bookmark Sync = C:\Users\Asus\AppData\Local\Google\Chrome\User Data\Default\Extensions\ajpgkpeckebdhofmmjfgcjjiiejpodla\1.0.26_0\
CHR - Extension: Xmarks Bookmark Sync = C:\Users\Asus\AppData\Local\Google\Chrome\User Data\Default\Extensions\ajpgkpeckebdhofmmjfgcjjiiejpodla\1.0.26_0\.bak
CHR - Extension: Google Docs = C:\Users\Asus\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.5_0\
CHR - Extension: Google Drive = C:\Users\Asus\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\
CHR - Extension: YouTube = C:\Users\Asus\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: Google Search = C:\Users\Asus\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: Norton Identity Protection = C:\Users\Asus\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2014.6.0.27_0\
CHR - Extension: Google Wallet = C:\Users\Asus\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.5.0_0\
CHR - Extension: Gmail = C:\Users\Asus\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2009/06/10 16:39:37 | 000,000,824 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\21.1.0.18\CoIEPlg.dll (Symantec Corporation)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\21.1.0.18\IPS\IPSBHO.dll (Symantec Corporation)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\21.1.0.18\CoIEPlg.dll (Symantec Corporation)
O4 - HKLM..\Run: [HotkeyMon] C:\Windows\System32\AsusSender.exe (ASUSTek Computer Inc.)
O4 - HKLM..\Run: [HotkeyService] C:\Windows\System32\AsusSender.exe (ASUSTek Computer Inc.)
O4 - HKLM..\Run: [IAStorIcon] C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)
O4 - HKLM..\Run: [SuperHybridEngine] C:\Windows\System32\AsusSender.exe (ASUSTek Computer Inc.)
O4 - HKLM..\Run: [SynAsusAcpi] C:\Program Files\Synaptics\SynTP\SynAsusAcpi.exe (Synaptics Incorporated)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O13 - gopher Prefix: missing
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 75.75.75.75 75.75.76.76
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{43FE4B32-A350-46E9-9BCB-179809506DD4}: DhcpNameServer = 216.183.102.115 66.179.168.118
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{76DAA655-FA95-4A97-8467-3E94CF14F657}: DhcpNameServer = 75.75.75.75 75.75.76.76
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\System32\SystemPropertiesPerformance.exe (Microsoft Corporation)
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/06/10 16:42:20 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2061/11/10 09:29:17 | 000,000,000 | R--D | C] -- C:\Users\Asus\Desktop\Applications
[2061/11/10 09:00:08 | 000,000,000 | ---D | C] -- C:\Users\Asus\AppData\Roaming\Mozilla
[2061/11/10 09:00:08 | 000,000,000 | ---D | C] -- C:\Users\Asus\AppData\Local\Mozilla
[2061/11/10 08:59:56 | 000,000,000 | ---D | C] -- C:\ProgramData\Mozilla
[2061/11/10 08:59:54 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Maintenance Service
[2061/11/10 08:59:43 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Firefox

========== Files - Modified Within 30 Days ==========

[2061/11/10 14:24:36 | 000,014,224 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2061/11/10 14:24:36 | 000,014,224 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2061/11/10 14:17:18 | 000,000,878 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2061/11/10 14:16:58 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2061/11/10 14:16:52 | 1602,887,680 | -HS- | M] () -- C:\hiberfil.sys
[2061/11/10 11:22:26 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job

========== Files Created - No Company Name ==========

[2061/11/10 09:30:49 | 000,001,273 | ---- | C] () -- C:\Users\Asus\Documents\Norton Installation Files.lnk
[2061/11/10 08:59:57 | 000,001,121 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk

========== ZeroAccess Check ==========

[2009/07/13 23:42:31 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/07/25 20:55:59 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 03:19:04 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2009/07/13 20:16:17 | 000,342,528 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2013/07/26 13:55:50 | 000,000,000 | ---D | M] -- C:\Users\Asus\AppData\Roaming\E-Cam
[2013/11/08 05:21:01 | 000,000,000 | ---D | M] -- C:\Users\Asus\AppData\Roaming\ID Vault

========== Purity Check ==========



< End of report >

[beabruin]

**********
After posting the OTL Quick Scan, I noticed the date on my Netbook was November 10, 2061. I changed the date and I can run Windows Update and receive results of the optional updates. I am not sure when the date got changed. I just bought this Netbook used less than a week ago. I think my security expired certificate problem is also solved.
**********