[mo713]

As other users have noted, I'm not really sure which category this fits best.

I just upgraded from DSL to Uverse on AT&T. I had 3mbps download and now I'm supposed to have 6mbps down and 1mbps up. It's been normal for the first 2 weeks, but today I noticed a slow download when Adobe Flash player was upgrading. The file was reading slowly. I did an internet speed test and was getting anywhere from 0.9 to 1.1mbps down and about 0.8 to 0.9 upload. I played around with some settings, but didn't fix it.

I called AT&T support, and they tried to troubleshoot but were not much help. They sent a tech to my house and he found this:
1. His own iphone was connecting to my wifi at 7+ mbps consistently.
2. My desktop on a hard wire ethernet cable (slow pc) connects at about 5mbps
3. another laptop than the affected one (almost identical model) also connects at 7+ mbps
4. the "bad" laptop still connects over wifi at 1mbps, but trying it on wired ethernet got me 6+, which is within normal range.

So, it seems that *something* got messed up in the bad laptop that is deliberately limiting the wifi connection to 1mbps, but not the wired connection. I feel like it could be a virus, or some network settings got altered or some software update install messed up my pc.

I have read somewhere about packet settings or such, but I don't know much about this.

To look at the screen, it really seems like something is "telling" the computer to slow the connection.

Any good ideas?

[Advertisements]

Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.


Download Autoruns and Autorunsc
http://download.sysi...es/Autoruns.zip
Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

[rockmilk]

Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.


Download Autoruns and Autorunsc
http://download.sysi...es/Autoruns.zip
Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

[mo713]

MiniToolBox by Farbar Version: 13-07-2013
Ran by user1 (administrator) on 19-11-2013 at 21:23:43
Running from "C:\Documents and Settings\user1\My Documents\Downloads"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Atheros AR5007EG Wireless Network Adapter = Wireless Network Connection (Connected)
Realtek RTL8102E Family PCI-E Fast Ethernet NIC = Local Area Connection (Media disconnected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Wireless Network Connection"

set address name="Wireless Network Connection" source=dhcp
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp

# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : ACER

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : gateway.2wire.net



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . : gateway.2wire.net

Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter

Physical Address. . . . . . . . . : 00-24-2B-23-DD-7F

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.65

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.254

DHCP Server . . . . . . . . . . . : 192.168.1.254

DNS Servers . . . . . . . . . . . : 192.168.1.254

Lease Obtained. . . . . . . . . . : Tuesday, November 19, 2013 8:48:13 PM

Lease Expires . . . . . . . . . . : Wednesday, November 20, 2013 8:48:13 PM



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethernet NIC

Physical Address. . . . . . . . . : 00-23-8B-8E-1F-2C

Server: homeportal
Address: 192.168.1.254

Name: google.com
Addresses: 74.125.227.164, 74.125.227.169, 74.125.227.160, 74.125.227.168
74.125.227.174, 74.125.227.166, 74.125.227.161, 74.125.227.165, 74.125.227.163
74.125.227.162, 74.125.227.167



Pinging google.com [173.194.115.70] with 32 bytes of data:



Reply from 173.194.115.70: bytes=32 time=37ms TTL=52

Reply from 173.194.115.70: bytes=32 time=31ms TTL=52



Ping statistics for 173.194.115.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 31ms, Maximum = 37ms, Average = 34ms

Server: homeportal
Address: 192.168.1.254

Name: yahoo.com
Addresses: 206.190.36.45, 98.138.253.109, 98.139.183.24



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:



Reply from 98.139.183.24: bytes=32 time=97ms TTL=45

Reply from 98.139.183.24: bytes=32 time=90ms TTL=45



Ping statistics for 98.139.183.24:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 90ms, Maximum = 97ms, Average = 93ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 24 2b 23 dd 7f ...... Atheros AR5007EG Wireless Network Adapter - Packet Scheduler Miniport
0x3 ...00 23 8b 8e 1f 2c ...... Realtek RTL8102E Family PCI-E Fast Ethernet NIC - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.65 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.65 192.168.1.65 25
192.168.1.65 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.65 192.168.1.65 25
224.0.0.0 240.0.0.0 192.168.1.65 192.168.1.65 25
255.255.255.255 255.255.255.255 192.168.1.65 3 1
255.255.255.255 255.255.255.255 192.168.1.65 192.168.1.65 1
Default Gateway: 192.168.1.254
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\system32\nwprovau.dll [142336] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 21 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 22 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 23 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 24 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================

System errors:
=============
Error: (11/19/2013 02:10:30 PM) (Source: 0) (User: )
Description: \Device\ACPIEC

Error: (11/19/2013 02:08:53 PM) (Source: 0) (User: )
Description: \Device\ACPIEC

Error: (11/19/2013 02:05:59 PM) (Source: 0) (User: )
Description: \Device\ACPIEC

Error: (11/19/2013 01:42:42 PM) (Source: 0) (User: )
Description: \Device\ACPIEC

Error: (11/18/2013 01:24:33 PM) (Source: 0) (User: )
Description: \Device\ACPIEC

Error: (11/18/2013 00:21:26 PM) (Source: 0) (User: )
Description: \Device\ACPIEC

Error: (11/18/2013 00:20:16 PM) (Source: 0) (User: )
Description: \Device\ACPIEC

Error: (11/18/2013 02:18:45 AM) (Source: 0) (User: )
Description: \Device\ACPIEC

Error: (11/17/2013 01:20:36 PM) (Source: 0) (User: )
Description: \Device\ACPIEC

Error: (11/17/2013 06:52:23 AM) (Source: 0) (User: )
Description: \Device\ACPIEC


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

7-Zip 4.65
Acer Crystal Eye webcam
Acer Crystal Eye Webcam (Version: 1.0.1.5)
Acer ScreenSaver (Version: 1.11.0613)
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Adobe AIR (Version: 1.0.4990)
Adobe AIR (Version: 1.0.8.4990)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.152)
Adobe Flash Player 11 Plugin (Version: 11.9.900.152)
Adobe Reader 9.1.2 (Version: 9.1.2)
Adobe Reader 9.5.5 (Version: 9.5.5)
Adobe Shockwave Player 11.5 (Version: 11.5.7.609)
AFPL Ghostscript 8.53
AFPL Ghostscript Fonts
AVG 2012 (Version: 12.0.3222)
AVG 2012 (Version: 12.1.2242)
AVG 2012 (Version: 2012.1.2242)
ClickAid (Version: 1.32.0)
CompuApps SwissKnife V3
CpuUsage System Service 1.0 (Version: 1.0)
CutePDF Writer 2.7
Debut Video Capture Software
DivX Setup (Version: 2.0.4.2)
EBSCO Publishing Download Manager (Version: 1.0.0)
Flash Movie Player 1.5 (Version: 1.5)
FlashPeak SlimBrowser (Version: 7.00.049)
Free Alarm Clock 2.7.0 (Version: 2.7)
Free WMA to MP3 Converter 1.16
FrostWire 4.21.5 (Version: 4.21.5.0)
Google Talk Plugin (Version: 2.3.2.0)
Google Update Helper (Version: 1.3.21.165)
HP USB Disk Storage Format Tool
Icon Restore 1.0
Intel® Graphics Media Accelerator Driver
Java™ 6 Update 31 (Version: 6.0.310)
JMicron JMB38X Flash Media Controller (Version: 1.00.16.01)
Junk Mail filter update (Version: 14.0.8117.416)
K-Lite Codec Pack 5.0.5 (Basic) (Version: 5.0.5)
Launch Manager
LG United Mobile Driver (Version: 3.10.1.0)
Loudtalks Lite 1.9.0.0 (Version: 1.9.0.0)
Macrium Reflect - Free Edition (Version: 4.2.2055)
magicHide
Malwarebytes Anti-Malware version 1.65.1.1000 (Version: 1.65.1.1000)
Maxthon Browser (remove only)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0
Microsoft .NET Framework 2.0 (Version: 2.0.50727)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 08.05.0818)
Move Media Player
Mozilla Firefox 15.0.1 (x86 en-US) (Version: 15.0.1)
Mozilla Maintenance Service (Version: 15.0.1)
MSN
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
myTrack Edge (Version: 8.00.0012)
myTrack Edge (Version: 8.00.0039)
myTrack Edge (Version: 8.00.0062)
myTrack Edge (Version: 8.00.0117)
NirSoft BlueScreenView
Octoshape add-in for Adobe Flash Player
odf-converter-integrator
OneClickdigital Media Manager (Version: 57.0.0.0)
OpenOffice.org 3.1 (Version: 3.1.9399)
OverDrive Media Console (Version: 3.2.20)
Puran Defrag Free Edition 7.1
REALTEK GbE & FE Ethernet PCI-E NIC Driver (Version: 1.17.0000)
Realtek High Definition Audio Driver (Version: 5.10.0.6010)
RemoteMaster 2.0
Segoe UI (Version: 14.0.4327.805)
Sothink FLV Player (Version: 2.3)
SpywareBlaster 4.4 (Version: 4.4.0)
SUPERAntiSpyware (Version: 5.6.1014)
Synaptics Pointing Device Driver (Version: 11.1.4.0)
Taskbar Shuffle version 2.5 (Version: 2.5)
Tennis Channel (Version: 2.1.0.175)
Total Uninstall 2.35 (Version: 2.35)
Tweak UI
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Windows Internet Explorer 8 (KB973874) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB976749) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB2863058) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB942763) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB961503) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
VC80CRTRedist - 8.0.50727.4053 (Version: 1.1.0)
Veetle TV 0.9.17 (Version: 0.9.17)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
VLC media player 1.0.1 (Version: 1.0.1)
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Media Format 11 runtime
Yahoo! Messenger

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 38%
Total physical RAM: 1523.88 MB
Available physical RAM: 941.69 MB
Total Pagefile: 2889.56 MB
Available Pagefile: 2309.51 MB
Total Virtual: 2047.88 MB
Available Virtual: 1972.32 MB

========================= Partitions: =====================================

1 Drive c: (ACER) (Fixed) (Total:144.17 GB) (Free:104.38 GB) NTFS

========================= Users: ========================================

User accounts for \\ACER

Administrator ASPNET Guest
HelpAssistant SUPPORT_388945a0 user1


**** End of log ****

[mo713]

Here is the autoruns output:

===========================================================================

"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" "" "" "" "8/24/2013 7:17 PM"
+ "Adobe ARM" "Adobe Reader and Acrobat Manager" "Adobe Systems Incorporated" "c:\program files\common files\adobe\arm\1.0\adobearm.exe" "4/4/2013 3:05 PM"
+ "Adobe Reader Speed Launcher" "Adobe Acrobat SpeedLauncher" "Adobe Systems Incorporated" "c:\program files\adobe\reader 9.0\reader\reader_sl.exe" "5/8/2013 3:19 PM"
+ "AVG_TRAY" "AVG Tray Monitor" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg2012\avgtray.exe" "11/19/2012 8:08 AM"
+ "AzMixerSel" "Azalia Mixer Selector" "Realtek Semiconductor Corp." "c:\program files\realtek\audio\drivers\azmixersel.exe" "7/17/2006 8:40 AM"
+ "eRecoveryService" "eRecovery agent" "Acer Inc." "c:\acer\empowering technology\erecovery\eragent.exe" "5/22/2008 1:30 AM"
+ "HotKeysCmds" "hkcmd Module" "Intel Corporation" "c:\windows\system32\hkcmd.exe" "2/15/2008 2:46 PM"
+ "IgfxTray" "igfxTray Module" "Intel Corporation" "c:\windows\system32\igfxtray.exe" "2/15/2008 2:46 PM"
+ "LaunchApp" "Acer Launch Tool Utility" "Acer Inc." "c:\windows\alaunch.exe" "3/15/2006 11:56 PM"
+ "LManager" "Launch Manager" "Dritek System Inc." "c:\program files\launch manager\qtzgacer.exe" "5/13/2008 8:56 PM"
+ "M3000Mnt" "" "" "File not found: M3000Rmv.dll" ""
+ "MSPY2002" "" "" "c:\windows\system32\ime\pintlgnt\imscinst.exe" "3/28/2002 1:56 AM"
+ "Persistence" "persistence Module" "Intel Corporation" "c:\windows\system32\igfxpers.exe" "2/15/2008 2:46 PM"
+ "RTHDCPL" "Realtek HD Audio Control Panel" "Realtek Semiconductor Corp." "c:\windows\rthdcpl.exe" "12/22/2009 4:55 AM"
+ "SynTPEnh" "Synaptics TouchPad Enhancements" "Synaptics, Inc." "c:\program files\synaptics\syntp\syntpenh.exe" "4/25/2008 10:32 AM"
"HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components" "" "" "" "11/29/2010 8:08 PM"
+ "Address Book 6" "Outlook Express Setup Library" "Microsoft Corporation" "c:\program files\outlook express\setup50.exe" "4/13/2008 12:30 PM"
+ "Microsoft Outlook Express 6" "Outlook Express Setup Library" "Microsoft Corporation" "c:\program files\outlook express\setup50.exe" "4/13/2008 12:30 PM"
"HKCU\Software\Microsoft\Windows\CurrentVersion\Run" "" "" "" "6/27/2012 8:55 PM"
+ "cdloader" "magicJack USB Softphone (cdloader2)" "magicJack L.P." "c:\documents and settings\user1\application data\mjusbsp\cdloader2.exe" "12/12/2007 5:34 AM"
+ "Google Update" "Google Installer" "Google Inc." "c:\documents and settings\user1\local settings\application data\google\update\googleupdate.exe" "3/9/2010 12:10 AM"
+ "Taskbar Shuffle" "Taskbar Shuffle" "Jay Elaraj" "c:\program files\taskbar shuffle\taskbarshuffle.exe" "6/19/1992 4:22 PM"
"HKLM\SOFTWARE\Classes\Protocols\Handler" "" "" "" "8/15/2008 11:36 AM"
+ "linkscanner" "Safe Search pluggable protocol" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg2012\avgpp.dll" "3/26/2012 9:17 PM"
+ "livecall" "Windows Live Messenger Protocol Handler Module" "Microsoft Corporation" "c:\program files\windows live\messenger\msgrapp.14.0.8117.0416.dll" "4/16/2010 10:15 PM"
+ "ms-itss" "Microsoft® InfoTech Storage System Library" "Microsoft Corporation" "c:\program files\common files\microsoft shared\information retrieval\msitss.dll" "6/20/2001 10:26 AM"
+ "msnim" "Windows Live Messenger Protocol Handler Module" "Microsoft Corporation" "c:\program files\windows live\messenger\msgrapp.14.0.8117.0416.dll" "4/16/2010 10:15 PM"
+ "wlmailhtml" "Windows Live Mail" "Microsoft Corporation" "c:\program files\windows live\mail\mailcomm.dll" "4/16/2010 10:17 PM"
"HKCU\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components" "" "" "" "10/22/2013 7:53 AM"
+ "0" "" "" "File not found: About:Home" ""
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks" "" "" "" "6/27/2012 8:58 PM"
+ "SABShellExecuteHook Class" "ShellExecuteHook" "SuperAdBlocker.com" "c:\program files\superantispyware\sasseh.dll" "7/18/2011 5:22 PM"
"HKLM\Software\Classes\*\ShellEx\ContextMenuHandlers" "" "" "" "8/15/2008 4:30 AM"
+ "7-Zip" "7-Zip Shell Extension" "Igor Pavlov" "c:\program files\7-zip\7-zip.dll" "2/3/2009 1:09 AM"
+ "AVG Shell Extension" "AVG Shell Extension" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg2012\avgse.dll" "2/13/2012 9:51 PM"
+ "LavasoftShellExt" "" "" "File not found: C:\Program Files\Lavasoft\Ad-Aware\ShellExt.dll" ""
+ "PuranDefrag" "Shell Context Menu Handler" "Puran Software" "c:\windows\system32\purandefrag.dll" "1/27/2010 2:28 AM"
+ "SASContextMenu Class" "SUPERAntiSpyware Context Menu Extension" "SUPERAntiSpyware.com" "c:\program files\superantispyware\sasctxmn.dll" "7/18/2011 5:34 PM"
"HKCU\Software\Classes\Drive\ShellEx\ContextMenuHandlers" "" "" "" "7/13/2009 3:13 PM"
+ "ReflectShellExt" "Reflect Shell Extension" "Paramount Software UK Ltd" "c:\program files\macrium\reflect\rshellext.dll" "12/16/2008 2:39 AM"
"HKLM\Software\Classes\Drive\ShellEx\ContextMenuHandlers" "" "" "" "8/27/2009 6:22 PM"
+ "LavasoftShellExt" "" "" "File not found: C:\Program Files\Lavasoft\Ad-Aware\ShellExt.dll" ""
+ "PuranDefrag" "Shell Context Menu Handler" "Puran Software" "c:\windows\system32\purandefrag.dll" "1/27/2010 2:28 AM"
"HKLM\Software\Classes\AllFileSystemObjects\ShellEx\ContextMenuHandlers" "" "" "" "8/15/2008 11:36 AM"
+ "MBAMShlExt" "Malwarebytes Anti-Malware" "Malwarebytes Corporation" "c:\program files\malwarebytes' anti-malware\mbamext.dll" "9/29/2012 5:32 PM"
"HKLM\Software\Classes\Directory\ShellEx\ContextMenuHandlers" "" "" "" "8/27/2009 6:22 PM"
+ "7-Zip" "7-Zip Shell Extension" "Igor Pavlov" "c:\program files\7-zip\7-zip.dll" "2/3/2009 1:09 AM"
+ "SASContextMenu Class" "SUPERAntiSpyware Context Menu Extension" "SUPERAntiSpyware.com" "c:\program files\superantispyware\sasctxmn.dll" "7/18/2011 5:34 PM"
"HKLM\Software\Classes\Directory\Shellex\DragDropHandlers" "" "" "" "8/27/2009 6:22 PM"
+ "7-Zip" "7-Zip Shell Extension" "Igor Pavlov" "c:\program files\7-zip\7-zip.dll" "2/3/2009 1:09 AM"
"HKLM\Software\Classes\Directory\Background\ShellEx\ContextMenuHandlers" "" "" "" "8/15/2008 11:36 AM"
+ "igfxcui" "igfxpph Module" "Intel Corporation" "c:\windows\system32\igfxpph.dll" "2/15/2008 2:46 PM"
"HKCU\Software\Classes\Folder\Shellex\ColumnHandlers" "" "" "" "7/27/2009 6:22 PM"
+ "{C52AF81D-F7A0-4AAB-8E87-F80A60CCD396}" "" "Sun Microsystems, Inc." "c:\program files\openoffice.org 3\basis\program\shlxthdl\shlxthdl.dll" "4/17/2009 12:46 AM"
"HKLM\Software\Classes\Folder\Shellex\ColumnHandlers" "" "" "" "8/15/2008 11:36 AM"
+ "PDF Shell Extension" "PDF Shell Extension" "Adobe Systems, Inc." "c:\program files\common files\adobe\acrobat\activex\pdfshell.dll" "5/8/2013 4:17 AM"
"HKLM\Software\Classes\Folder\ShellEx\ContextMenuHandlers" "" "" "" "8/15/2008 11:36 AM"
+ "AVG Shell Extension" "AVG Shell Extension" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg2012\avgse.dll" "2/13/2012 9:51 PM"
+ "LavasoftShellExt" "" "" "File not found: C:\Program Files\Lavasoft\Ad-Aware\ShellExt.dll" ""
+ "MBAMShlExt" "Malwarebytes Anti-Malware" "Malwarebytes Corporation" "c:\program files\malwarebytes' anti-malware\mbamext.dll" "9/29/2012 5:32 PM"
+ "PuranDefrag" "Shell Context Menu Handler" "Puran Software" "c:\windows\system32\purandefrag.dll" "1/27/2010 2:28 AM"
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects" "" "" "" "6/27/2012 8:58 PM"
+ "Adobe PDF Link Helper" "Adobe PDF Helper for Internet Explorer" "Adobe Systems Incorporated" "c:\program files\common files\adobe\acrobat\activex\acroiehelpershim.dll" "5/8/2013 3:58 AM"
+ "AVG Do Not Track" "AVG Do Not Track for IE" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg2012\avgdtiex.dll" "10/14/2012 5:39 PM"
+ "Java™ Plug-In 2 SSV Helper" "Java™ Platform SE binary" "Sun Microsystems, Inc." "c:\program files\java\jre6\bin\jp2ssv.dll" "2/4/2012 12:43 AM"
+ "Java™ Plug-In SSV Helper" "Java™ Platform SE binary" "Sun Microsystems, Inc." "c:\program files\java\jre6\bin\ssv.dll" "2/4/2012 12:43 AM"
+ "JQSIEStartDetectorImpl Class" "Java™ Quick Starter binary" "Sun Microsystems, Inc." "c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll" "2/4/2012 12:43 AM"
+ "Windows Live Sign-in Helper" "WindowsLiveLogin.dll" "Microsoft Corporation" "c:\program files\common files\microsoft shared\windows live\windowslivelogin.dll" "1/22/2009 5:42 PM"
"HKLM\Software\Microsoft\Internet Explorer\Extensions" "" "" "" "10/9/2013 7:08 PM"
+ "AVG Do Not Track" "AVG Do Not Track for IE" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg2012\avgdtiex.dll" "10/14/2012 5:39 PM"
+ "Windows Messenger" "Windows Messenger" "Microsoft Corporation" "c:\program files\messenger\msmsgs.exe" "4/13/2008 12:34 PM"
"Task Scheduler" "" "" "" ""
+ "GoogleUpdateTaskMachineCore.job" "Google Installer" "Google Inc." "c:\program files\google\update\googleupdate.exe" "2/15/2012 8:43 PM"
+ "GoogleUpdateTaskMachineUA.job" "Google Installer" "Google Inc." "c:\program files\google\update\googleupdate.exe" "2/15/2012 8:43 PM"
+ "GoogleUpdateTaskUserS-1-5-21-1716064374-2189078488-3003709202-1006Core.job" "Google Installer" "Google Inc." "c:\documents and settings\user1\local settings\application data\google\update\googleupdate.exe" "3/9/2010 12:10 AM"
+ "GoogleUpdateTaskUserS-1-5-21-1716064374-2189078488-3003709202-1006UA.job" "Google Installer" "Google Inc." "c:\documents and settings\user1\local settings\application data\google\update\googleupdate.exe" "3/9/2010 12:10 AM"
+ "ROC_SYS_TASK.job" "" "" "c:\documents and settings\all users\application data\avg april 2013 campaign\avg-secure-search-update.exe" "3/27/2013 8:26 AM"
+ "ROC_SYS_TASK_DELETE.job" "" "" "c:\documents and settings\all users\application data\avg april 2013 campaign\avg-secure-search-update.exe" "3/27/2013 8:26 AM"
"HKLM\System\CurrentControlSet\Services" "" "" "" "11/14/2012 11:12 AM"
+ "!SASCORE" "SUPERAntiSpyware Core Service" "SUPERAntiSpyware.com" "c:\program files\superantispyware\sascore.exe" "7/11/2012 12:54 PM"
+ "AppMgmt" "Provides software installation services such as Assign, Publish, and Remove." "" "File not found: C:\WINDOWS\System32\appmgmts.dll" ""
+ "AVGIDSAgent" "Provides Identity Protection Against Cyber Crime." "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg2012\avgidsagent.exe" "11/1/2012 6:53 PM"
+ "avgwd" "AVG Watchdog Service" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg2012\avgwdsvc.exe" "2/13/2012 7:24 PM"
+ "CpuUsageServ" "CpuUsage" "OuterTechnologies" "c:\program files\cpuusage\cpuusage.exe" "6/19/1992 4:22 PM"
+ "gupdate" "Keeps your Google software up to date. If this service is disabled or stopped, your Google software will not be kept up to date, meaning security vulnerabilities that may arise cannot be fixed and features may not work. This service uninstalls itself when there is no Google software using it." "Google Inc." "c:\program files\google\update\googleupdate.exe" "2/15/2012 8:43 PM"
+ "gupdatem" "Keeps your Google software up to date. If this service is disabled or stopped, your Google software will not be kept up to date, meaning security vulnerabilities that may arise cannot be fixed and features may not work. This service uninstalls itself when there is no Google software using it." "Google Inc." "c:\program files\google\update\googleupdate.exe" "2/15/2012 8:43 PM"
+ "MozillaMaintenance" "The Mozilla Maintenance Service ensures that you have the latest and most secure version of Mozilla Firefox on your computer. Keeping Firefox up to date is very important for your online security, and Mozilla strongly recommends that you keep this service enabled." "Mozilla Foundation" "c:\program files\mozilla maintenance service\maintenanceservice.exe" "9/5/2012 6:05 PM"
+ "ReflectService" "Macrium Reflect Image Mounting Service" "" "c:\program files\macrium\reflect\reflectservice.exe" "8/6/2008 5:33 AM"
"HKLM\System\CurrentControlSet\Services" "" "" "" "11/14/2012 11:12 AM"
+ "Ambfilt" "Creative WDM 3D Audio Driver" "Creative" "c:\windows\system32\drivers\ambfilt.sys" "8/5/2008 6:10 AM"
+ "AR5416" "Driver for Atheros AR5008 Wireless Network Adapter" "Atheros Communications, Inc." "c:\windows\system32\drivers\athw.sys" "8/20/2008 9:47 PM"
+ "AVGIDSDriver" "AVG Technologies IDS Application Activity Monitor Driver" "AVG Technologies CZ, s.r.o. " "c:\windows\system32\drivers\avgidsdriverx.sys" "12/9/2012 8:02 PM"
+ "AVGIDSFilter" "AVG Technologies IDS Application Activity Monitor Filter Driver" "AVG Technologies CZ, s.r.o. " "c:\windows\system32\drivers\avgidsfilterx.sys" "12/23/2011 6:04 AM"
+ "AVGIDSHX" "AVG Technologies IDS Application Activity Monitor Helper Driver" "AVG Technologies CZ, s.r.o. " "c:\windows\system32\drivers\avgidshx.sys" "4/18/2012 8:18 PM"
+ "AVGIDSShim" "AVG Technologies IDS Application Activity Monitor Shim Loader Driver" "AVG Technologies CZ, s.r.o. " "c:\windows\system32\drivers\avgidsshimx.sys" "12/23/2011 6:05 AM"
+ "Avgldx86" "AVG AVI Loader Driver" "AVG Technologies CZ, s.r.o." "c:\windows\system32\drivers\avgldx86.sys" "11/7/2012 8:22 PM"
+ "Avgmfx86" "AVG Resident Shield Minifilter Driver" "AVG Technologies CZ, s.r.o." "c:\windows\system32\drivers\avgmfx86.sys" "12/23/2011 6:07 AM"
+ "Avgrkx86" "AVG Anti-Rootkit Driver" "AVG Technologies CZ, s.r.o." "c:\windows\system32\drivers\avgrkx86.sys" "1/30/2012 9:10 PM"
+ "Avgtdix" "AVG Network connection watcher" "AVG Technologies CZ, s.r.o." "c:\windows\system32\drivers\avgtdix.sys" "4/10/2013 6:57 PM"
+ "Changer" "" "" "File not found: C:\WINDOWS\System32\Drivers\Changer.sys" ""
+ "DKbFltr" "Dritek PS2 Keyboard Filter Driver" "Dritek System Inc." "c:\windows\system32\drivers\dkbfltr.sys" "12/8/2004 12:09 AM"
+ "FlashUSB" "USB driver for Flash Loader Utility" "Danish Wireless Design A/S" "c:\windows\system32\drivers\flashusb.sys" "1/29/2010 1:59 AM"
+ "HDAudBus" "High Definition Audio Bus Driver v1.0a" "Windows ® Server 2003 DDK provider" "c:\windows\system32\drivers\hdaudbus.sys" "5/26/2005 9:46 AM"
+ "ialm" "Intel Graphics Miniport Driver" "Intel Corporation" "c:\windows\system32\drivers\igxpmp32.sys" "2/15/2008 3:12 PM"
+ "int15.sys" "" "" "c:\acer\empowering technology\erecovery\int15.sys" "9/30/2003 11:29 PM"
+ "IntcAzAudAddService" "Realtek® High Definition Audio Function Driver" "Realtek Semiconductor Corp." "c:\windows\system32\drivers\rtkhdaud.sys" "12/22/2009 4:47 AM"
+ "JMCR" "JMicron JMB38X Flash Media Controller Driver" "JMicron Technology Corporation" "c:\windows\system32\drivers\jmcr.sys" "7/4/2008 1:42 AM"
+ "Lavasoft Kernexplorer" "" "" "File not found: C:\Program Files\Lavasoft\Ad-Aware\KernExplorer.sys" ""
+ "lbrtfdc" "" "" "File not found: C:\WINDOWS\System32\Drivers\lbrtfdc.sys" ""
+ "M3000Srv" "Universal Serial Bus Camera Driver" "" "c:\windows\system32\drivers\m3000knt.sys" "8/6/2008 2:54 AM"
+ "Monfilt" "Creative WDM Audio Driver (32-bit)" "Creative Technology Ltd." "c:\windows\system32\drivers\monfilt.sys" "1/4/2006 1:41 AM"
+ "PCIDump" "" "" "File not found: C:\WINDOWS\System32\Drivers\PCIDump.sys" ""
+ "PDCOMP" "" "" "File not found: C:\WINDOWS\System32\Drivers\PDCOMP.sys" ""
+ "PDFRAME" "" "" "File not found: C:\WINDOWS\System32\Drivers\PDFRAME.sys" ""
+ "PDRELI" "" "" "File not found: C:\WINDOWS\System32\Drivers\PDRELI.sys" ""
+ "PDRFRAME" "" "" "File not found: C:\WINDOWS\System32\Drivers\PDRFRAME.sys" ""
+ "PSMounter" "Macrium Reflect Image Explorer Service. Allows images and backups to be accessed by Windows Explorer" "Macrium Software" "c:\windows\system32\drivers\psmounter.sys" "7/8/2008 6:39 AM"
+ "pssnap" "Backup image protection" "Macrium Software" "c:\windows\system32\drivers\pssnap.sys" "5/20/2008 2:32 AM"
+ "Ptilink" "Direct Parallel Link Driver" "Parallel Technologies, Inc." "c:\windows\system32\drivers\ptilink.sys" "8/17/2001 2:49 PM"
+ "PxHelp20" "Px Engine Device Driver for Windows 2000/XP" "Sonic Solutions" "c:\windows\system32\drivers\pxhelp20.sys" "10/20/2009 11:57 AM"
+ "RTLE8023xp" "Realtek 10/100/1000 NDIS 5.1 Driver " "Realtek Semiconductor Corporation " "c:\windows\system32\drivers\rtenicxp.sys" "8/7/2008 5:14 AM"
+ "SASDIFSV" "SASDIFSV.SYS" "SUPERAdBlocker.com and SUPERAntiSpyware.com" "c:\program files\superantispyware\sasdifsv.sys" "7/21/2011 5:03 PM"
+ "SASKUTIL" "SASKUTIL.SYS" "SUPERAdBlocker.com and SUPERAntiSpyware.com" "c:\program files\superantispyware\saskutil.sys" "7/12/2011 2:24 PM"
+ "SBKUPNT" "" "" "c:\windows\system32\drivers\sbkupnt.sys" "7/13/2001 6:56 AM"
+ "Secdrv" "SafeDisc driver" "Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K." "c:\windows\system32\drivers\secdrv.sys" "9/13/2006 7:18 AM"
+ "SynTP" "Synaptics Touchpad Driver" "Synaptics, Inc." "c:\windows\system32\drivers\syntp.sys" "4/25/2008 10:17 AM"
+ "usbbus" "LG Mobile USB Multi function Driver" "LG Electronics Inc." "c:\windows\system32\drivers\lgusbbus.sys" "4/23/2013 10:44 PM"
+ "UsbDiag" "LGE Mobile USB Serial Port" "LG Electronics Inc." "c:\windows\system32\drivers\lgusbdiag.sys" "4/23/2013 10:44 PM"
+ "USBModem" "LGE Mobile Modem Support" "LG Electronics Inc." "c:\windows\system32\drivers\lgusbmodem.sys" "4/23/2013 10:44 PM"
+ "WDICA" "" "" "File not found: C:\WINDOWS\System32\Drivers\WDICA.sys" ""
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Drivers32" "" "" "" "11/16/2013 8:47 PM"
+ "msacm.iac2" "Indeo® audio software" "Intel Corporation" "c:\windows\system32\iac25_32.ax" "4/13/2008 6:09 PM"
+ "msacm.l3acm" "MPEG Layer-3 Audio Codec for MSACM" "Fraunhofer Institut Integrierte Schaltungen IIS" "c:\windows\system32\l3codeca.acm" "1/29/2010 8:43 AM"
+ "msacm.sl_anet" "Audio codec for MS ACM" "Sipro Lab Telecom Inc." "c:\windows\system32\sl_anet.acm" "4/13/2008 6:11 PM"
+ "msacm.trspch" "DSP Group TrueSpeech™ Audio Codec for MSACM V3.50" "DSP GROUP, INC." "c:\windows\system32\tssoft32.acm" "8/17/2001 11:35 PM"
+ "vidc.cvid" "Cinepak® Codec" "Radius Inc." "c:\windows\system32\iccvid.dll" "6/17/2010 8:03 AM"
+ "vidc.DIVX" "DivX" "DivX, Inc." "c:\windows\system32\divx.dll" "2/19/2010 1:26 PM"
+ "vidc.iv31" "" "" "c:\windows\system32\ir32_32.dll" "8/17/2001 11:33 PM"
+ "vidc.iv32" "" "" "c:\windows\system32\ir32_32.dll" "8/17/2001 11:33 PM"
+ "vidc.iv41" "Intel Indeo® Video 4.5" "Intel Corporation" "c:\windows\system32\ir41_32.ax" "4/13/2008 6:10 PM"
+ "vidc.iv50" "Intel Indeo® video 5.10" "Intel Corporation" "c:\windows\system32\ir50_32.dll" "4/13/2008 6:10 PM"
+ "vidc.yv12" "DivX" "DivX, Inc." "c:\windows\system32\divx.dll" "2/19/2010 1:26 PM"
"HKLM\Software\Classes\Filter" "" "" "" "11/17/2013 11:53 AM"
+ "Indeo® video 4.4 Compression Filter" "Intel Indeo® Video 4.5" "Intel Corporation" "c:\windows\system32\ir41_32.ax" "4/13/2008 6:10 PM"
+ "Indeo® video 4.4 Compression Filter" "Intel Indeo® Video 4.5" "Intel Corporation" "c:\windows\system32\ir41_32.ax" "4/13/2008 6:10 PM"
+ "Indeo® video 4.4 Decompression Filter" "Intel Indeo® Video 4.5" "Intel Corporation" "c:\windows\system32\ir41_32.ax" "4/13/2008 6:10 PM"
+ "Indeo® video 4.4 Decompression Filter" "Intel Indeo® Video 4.5" "Intel Corporation" "c:\windows\system32\ir41_32.ax" "4/13/2008 6:10 PM"
"HKLM\Software\Classes\CLSID\{083863F1-70DE-11d0-BD40-00A0C911CE86}\Instance" "" "" "" "8/15/2008 11:36 AM"
+ "9x8Resize" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "ACELP.net Audio Decoder" "ACELP.net Audio Decoder" "Sipro Lab Telecom Inc." "c:\windows\system32\acelpdec.ax" "8/17/2001 11:35 PM"
+ "Allocator Fix" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "Bitmap" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "DivX AAC Decoder" "AAC Audio Decoder Filter" "DivX, Inc." "c:\program files\divx\divx plus directshow filters\daac.ax" "11/13/2008 2:32 PM"
+ "DivX Decoder Filter" "DivX Decoder Filter" "DivX, Inc." "c:\program files\divx\divx codec\divxdec.ax" "4/2/2010 2:21 PM"
+ "DivX H.264 Decoder" "DivX H.264 Decoder Filter" "DivX, Inc." "c:\program files\divx\divx plus directshow filters\divxdech264.ax" "4/2/2010 3:00 PM"
+ "DivX MKV Demux" "DivX MKV Splitter" "" "c:\program files\divx\divx plus directshow filters\dmfsource.ax" "2/19/2010 3:37 PM"
+ "DivX MKV Demux (unrestricted)" "DivX MKV Splitter" "" "c:\program files\divx\divx plus directshow filters\dmfsource.ax" "2/19/2010 3:37 PM"
+ "ffdshow Audio Decoder" "DirectShow and VFW video and audio decoding/encoding/processing filter" "" "c:\program files\k-lite codec pack\ffdshow\ffdshow.ax" "8/4/2009 9:01 AM"
+ "ffdshow Audio Processor" "DirectShow and VFW video and audio decoding/encoding/processing filter" "" "c:\program files\k-lite codec pack\ffdshow\ffdshow.ax" "8/4/2009 9:01 AM"
+ "ffdshow raw video filter" "DirectShow and VFW video and audio decoding/encoding/processing filter" "" "c:\program files\k-lite codec pack\ffdshow\ffdshow.ax" "8/4/2009 9:01 AM"
+ "ffdshow subtitles filter" "DirectShow and VFW video and audio decoding/encoding/processing filter" "" "c:\program files\k-lite codec pack\ffdshow\ffdshow.ax" "8/4/2009 9:01 AM"
+ "ffdshow Video Decoder" "DirectShow and VFW video and audio decoding/encoding/processing filter" "" "c:\program files\k-lite codec pack\ffdshow\ffdshow.ax" "8/4/2009 9:01 AM"
+ "FLV Source" "FLV Splitter" "Gabest" "c:\program files\k-lite codec pack\filters\flvsplitter.ax" "4/28/2009 5:44 AM"
+ "FLV Splitter" "FLV Splitter" "Gabest" "c:\program files\k-lite codec pack\filters\flvsplitter.ax" "4/28/2009 5:44 AM"
+ "FLV4 Video Decoder" "FLV Splitter" "Gabest" "c:\program files\k-lite codec pack\filters\flvsplitter.ax" "4/28/2009 5:44 AM"
+ "Frame Eater" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "Haali Matroska Muxer" "Haali Media Splitter" "" "c:\program files\k-lite codec pack\filters\haali\splitter.ax" "1/10/2009 4:17 PM"
+ "Haali Media Splitter" "Haali Media Splitter" "" "c:\program files\k-lite codec pack\filters\haali\splitter.ax" "1/10/2009 4:17 PM"
+ "Haali Media Splitter (AR)" "Haali Media Splitter" "" "c:\program files\k-lite codec pack\filters\haali\splitter.ax" "1/10/2009 4:17 PM"
+ "Haali Simple Media Splitter" "Haali Media Splitter" "" "c:\program files\k-lite codec pack\filters\haali\splitter.ax" "1/10/2009 4:17 PM"
+ "Haali Video Renderer" "" "" "c:\program files\k-lite codec pack\filters\haali\dxr.dll" "1/10/2009 4:15 PM"
+ "Haali Video Sink" "Haali Media Splitter" "" "c:\program files\k-lite codec pack\filters\haali\splitter.ax" "1/10/2009 4:17 PM"
+ "Indeo® audio software" "Indeo® audio software" "Intel Corporation" "c:\windows\system32\iac25_32.ax" "4/13/2008 6:09 PM"
+ "Indeo® video 5.10 Compression Filter" "Intel Indeo® video 5.10" "Intel Corporation" "c:\windows\system32\ir50_32.dll" "4/13/2008 6:10 PM"
+ "Indeo® video 5.10 Decompression Filter" "Intel Indeo® video 5.10" "Intel Corporation" "c:\windows\system32\ir50_32.dll" "4/13/2008 6:10 PM"
+ "MP4 Source" "MP4 Splitter" "Gabest" "c:\program files\k-lite codec pack\filters\mp4splitter.ax" "12/10/2008 8:53 AM"
+ "MP4 Splitter" "MP4 Splitter" "Gabest" "c:\program files\k-lite codec pack\filters\mp4splitter.ax" "12/10/2008 8:53 AM"
+ "MPEG Layer-3 Decoder" "MPEG Layer-3 Audio Decoder" "Fraunhofer Institut Integrierte Schaltungen IIS" "c:\windows\system32\l3codecx.ax" "6/15/2010 10:17 AM"
+ "MPEG4 Video Source" "MP4 Splitter" "Gabest" "c:\program files\k-lite codec pack\filters\mp4splitter.ax" "12/10/2008 8:53 AM"
+ "MPEG4 Video Splitter" "MP4 Splitter" "Gabest" "c:\program files\k-lite codec pack\filters\mp4splitter.ax" "12/10/2008 8:53 AM"
+ "Record Queue" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "ShotDetect" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "Stetch" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "WIA Stream Snapshot Filter" "WIA Stream Snapshot Filter" "MyCompanyName" "c:\windows\system32\wiasf.ax" "8/17/2001 11:35 PM"
+ "WM VIH2 Fix" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "WMT Audio Analyzer" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "WMT Black Frame Generator" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "WMT DirectX Transform Wrapper" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "WMT DV Extract Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "WMT FormatConversion" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "WMT Import Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "WMT Interlacer" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "WMT Log Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "WMT MuxDeMux Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "WMT Sample Info Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "WMT Screen capture Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "WMT Switch Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "WMT Virtual Renderer" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "WMT Virtual Source" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
+ "WMT Volume" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll" "4/13/2008 6:11 PM"
"HKLM\System\CurrentControlSet\Control\Session Manager\BootExecute" "" "" "" "11/14/2013 3:36 PM"
+ "C:\PROGRA~1\AVG\AVG2012\avgrsx.exe /sync /restart" "AVG Resident Shield Service" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg2012\avgrsx.exe" "11/7/2012 7:27 PM"
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify" "" "" "" "11/16/2013 8:47 PM"
+ "igfxcui" "igfxdev Module" "Intel Corporation" "c:\windows\system32\igfxdev.dll" "2/15/2008 2:45 PM"
"HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors" "" "" "" "11/16/2013 8:48 PM"
+ "CutePDF Writer Monitor" "" "" "c:\windows\system32\cpwmon2k.dll" "7/12/2007 8:06 PM"

[mo713]

NEW INFO:
---------------------

The problem seems to be improved a little by rebooting and not starting a lot of programs or not opening a lot of windows or tabs in FF browser.

Also, even when the problem is occurring on the slow laptop, it seems to be intermittent. If I run the first speed test, it can register 1.2mbps. But if I let it finish and run another test from the same screen without reloading the entire test page, it might jump back up to normal speeds (6.8 to 8.4mbps). It can be normal 1 out of 4 tries, or sometimes after the first "good" trial test, it get give me 4 or 5 tests in a row that go fast.

Also, when I try a real download of a medium size file from a download server, it will give me the same behavior as the speed tests, where approx. 1 in 4 trials is normal speed. But if I pause the download, and then resume, and do this for about 3 or 4 cycles, by the time I hit the fast speed, it will download the entire file at a good clip.

What this appears to the viewer is like the speed almost needs to "warm up" before it starts screaming. And each time you stop, it has to start over again and get up to speed. It also reminds me of the old dial-up modem handshake sequence, where it connects at the fastest speed and then falls back to slower speeds until it can get a steady connection. The first attempt usually doesn't prove itself so it falls back, but later attempts max out the downstream speed.

Just my lay person observations.

Thanks again for your help.

[mo713]

No activity on this thread in 2 days. Has it been forgotten? Is there a delay?

[rockmilk]

No activity on this thread in 2 days. Has it been forgotten? Is there a delay?

People who help like myself post here in there free time.


Anyway to the matter at hand.

Run this tool to aquire the best dns server for your machine.
http://code.google.com/p/namebench/

Remove the following program from your machine with Revo free.
http://code.google.com/p/namebench/

AVG 2012 (Version: 12.0.3222)

Reboot the machine.

Install and run Ccleaner........................................You really should not use the registry cleaner!!!!
http://www.piriform....wnload/standard


Run the Cleaner.
Hit the tools button then the start up button and disable all items.

Reboot the machine.


Install Either Avast or Avira.

http://www.filehippo...vast_antivirus/
http://www.filehippo...wnload_antivir/


Open your copy of autoruns and un-tick the items below.

These are loacted under the "Task Scheduler" Tab.


+ "GoogleUpdateTaskMachineCore.job" "Google Installer" "Google Inc." "c:\program files\google\update\googleupdate.exe" "2/15/2012 8:43 PM"
+ "GoogleUpdateTaskMachineUA.job" "Google Installer" "Google Inc." "c:\program files\google\update\googleupdate.exe" "2/15/2012 8:43 PM"
+ "GoogleUpdateTaskUserS-1-5-21-1716064374-2189078488-3003709202-1006Core.job" "Google Installer" "Google Inc." "c:\documents and settings\user1\local settings\application data\google\update\googleupdate.exe" "3/9/2010 12:10 AM"
+ "GoogleUpdateTaskUserS-1-5-21-1716064374-2189078488-3003709202-1006UA.job" "Google Installer" "Google Inc." "c:\documents and settings\user1\local settings\application data\google\update\googleupdate.exe" "3/9/2010 12:10 AM"
+ "ROC_SYS_TASK.job" "" "" "c:\documents and settings\all users\application data\avg april 2013 campaign\avg-secure-search-update.exe" "3/27/2013 8:26 AM"
+ "ROC_SYS_TASK_DELETE.job" "" "" "c:\documents and settings\all users\application data\avg april 2013 campaign\avg-secure-search-update.exe" "3/27/2013 8:26 AM"


Close autoruns.


Hit the Start button then.
Right Click My computer
Properties
Harwdare Tab
Device Manager.
Scroll down to the IDE ATA/ATAPI Controlers Left click the + to the left of the drivers.
Right Click and uninstall all of your Primary IDE drivers.
There most likely will be more than one of the Primary IDE Drivers!!
Make sure and un-install All of them prior to rebooting.
Reboot the machine.
Another request will be made to reboot after the initial.
Reboot again.



Now test your machine and report the outcome.

[mo713]

No problem, just wanted to make sure you were still around

So, I have some concerns about the above steps before I take any actions.

1. Regarding AVG, do I *really* have to delete this? ALL of the other machines that I tested have AVG as well, and they don't have the issue. And I really don't want to start another product just yet unless I have no choice. I am used to AVG. Please advise.

2. Uninstall all IDE controllers? Won't that cripple my system? Please explain what this does and why it would fix the issue.

3. Where is Revo free?

4. Why should I not use Registry Cleaner?

[rockmilk]

1. AVG is problematic and can cause issues with internet as well as norton and mcafee I help out on a couple other forums and have seen these three antivirus apps rain destruction on machines more often than not.

2. Only the primary ide channels windows will re-install the drivers on the reboot, it is like a known step that can speed up old xp machines.

3. http://www.revounins...e_download.html

4. https://www.google.c...-a&channel=fflb

Edited by rockmilk, 23 November 2013 - 09:28 AM.

[rshaffer61]

As far as Ccleaner and the reg cleaner part.

A registry cleaner will not increase your system's speed or performance, and has the potential to break your registry to the point that your PC is no longer bootable.
We strongly advise that people stay away from any of the registry cleaners out there.
Go HERE to get more information about why registry cleaners aren't needed.


Thanks to Sari for the explanation

Just a note: Before attempting to clean or fix any registry you should always make a backup of it first just in case something goes wrong.

[mo713]

OK, now I am a little confused.

Is ccleaner good or bad? Is it considered a registry cleaner too? Is rshaffer61 recommending to NOT use ccleaner as well as any other similar program, or is ccleaner the ONLY one that is suggested to use?

@rockmilk,
If I really really want to leave AVG in place, is there some way I can still address the speed issue without messing with AVG? As noted before, other machines have AVG and work fine, and THIS machine worked fine 2 weeks ago with no major changes EXCEPT I switched from DSL to Uverse and there was an adobe flash update and some normal windows updates.

In other words, this machine, with all installations it currently has, and with all settings it currently has, never had a wi-fi speed issue with DSL, other than those related to the power of the hardware and heavy resource usage at the time. Once it switched to Uverse, the speed issues started, even from a clean startup with no programs open except the browser.

Is there something that can be done with packet sizes or other networking settings that might be responsible for this issue?

In the alternative, is there a way I can boot into a small linux screen from a USB that will test the speed without being hamstrung by the current software settings? I.E., make sure this hardware is ok, but something installed is restricting the speed?

The problem looks to me to be either 1. wifi adapter on this machine doesn't like the wifi router 2. wifi adapter takes more power which slows the streaming speed (unlikely since similar machine works and this one worked before with wifi) 3. wifi router is acting weird (again unlikely since other machine does wifi)

[rshaffer61]

Other parts of Ccleaner are ok to use but GTG and most tech forums do not recommend using any registry cleaner for the reasons I posted.
There is a registry cleaner app included with Ccleaner and that is what we do not advise to use it.

[rockmilk]

You can re-install AVG at any time I would like you to follow my steps as a diagnostic and when you have completed all of the steps then post a new minitoolbox log and tell me how the machine is doing.


Ccleaner is fine just do not use the registry cleaner function contained in the program.

Edited by rockmilk, 23 November 2013 - 12:47 PM.

[mo713]

I'm sorry, have not had the chance to break away from work and undertake the next steps. Please allow a few more days and do not close this thread before I report back.

Thanks

[rshaffer61]

Not to worry as we don't close topics in this part of the forum. We will wait for you no matter how long it takes. Usually if I don't see a response in a week I might post a reminder and ask about any progress being made.