I have not had to use FRST in the Recovery Environment now for a long time. However, I recently ran across an infection that was proving difficult to remove in Normal Mode so I went ahead and updated the canned message a little and thought I would share.
On a clean machine, please download Farbar Recovery Scan Tool and save it to a USB flash drive.
Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit
Plug the flash drive into the infected PC and start the computer into the Recovery Options for Command Prompt.
Windows Vista, 7
To enter System Recovery Options from the Advanced Boot Options:
Restart the computer
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.
Windows 8, 8.1
Please see
How to use the Windows 8 System Recovery Environment Command Prompt
Windows 10
Please see
How to Start Windows 10 in Safe Mode with Command Prompt
How to Boot to Advanced Startup Options in Windows 10
Note: In case you can not enter System Recovery Options by using F8 method, you can use a Windows installation disc, or make a repair disc.
Any Windows installation disc or a repair disc made on another computer can be used.
Choose one of the options below to download and create a Windows Repair Disk or Installation Disk. Either one can be used.
How to Create a Windows 7 System Repair Disc
How to Create a System Repair Disc in Windows 10
Microsoft Windows and Office ISO Download Tool
You may also download from Microsoft but you will need to input your license key first. The above links do not require your key
Download Windows 7 Disc Images (ISO Files)
Download Windows 8.1
Download Windows 10
To enter System Recovery Options by using Windows installation disc:
- Insert the installation disc.
- Restart your computer.
- If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
- Click Repair your computer.
- Select US as the keyboard language settings, and then click Next.
- Select the operating system you want to repair, and then click Next.
- Select your user account and click Next.
On the System Recovery Options menu you will get the following options:
- Startup Repair
- System Restore
- Windows Complete PC Restore
- Windows Memory Diagnostic Tool
- Command Prompt
- Select Command Prompt
Once in the Command Prompt:
- In the command window type in notepad and press Enter.
- Notepad opens. Under File menu select Open.
- Select "Computer" and find your flash drive letter and close notepad.
- In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter
- Note: Replace letter e with the drive letter of your flash drive.
- The tool will start to run.
- When the tool opens click Yes to the disclaimer.
- Press the Scan button.
- It will make a log (FRST.txt) on the flash drive. Please attach it to your reply.
On a clean machine, please download [url=http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/][color=#0000ff]Farbar Recovery Scan Tool[/color][/url] and save it to a USB flash drive.
[color=#008000][b]Note[/b]: You need to run the version compatible with your system. [/color]
You can check [url=http://support.microsoft.com/kb/827218][color=#0000FF]here[/color][/url] if you're not sure if your computer is 32-bit or 64-bit
Plug the flash drive into the infected PC and start the computer into the Recovery Options[color=#000000] for Command Prompt[/color][color=#e74c3c][b].
Windows Vista, 7[/b][/color]
[indent=1][color=#000000][b]To enter System Recovery Options from the Advanced Boot Options:[/b][/color][/indent]
[indent=1]Restart the computer
As soon as the BIOS is loaded begin tapping the[b] F8[/b] key until Advanced Boot Options appears.
Use the arrow keys to select the [b]Repair your computer[/b] menu item.
Select [b]US[/b] as the keyboard language settings, and then click [b]Next[/b].
Select the operating system you want to repair, and then click [b]Next[/b].
Select your user account an click [b]Next[/b].[/indent]
[indent=1] [/indent]
[color=#e74c3c][b]Windows 8, 8.1[/b][/color]
Please see
[url=http://www.bleepingcomputer.com/tutorials/windows-8-recovery-environment-command-prompt/][color=#0000ff]How to use the Windows 8 System Recovery Environment Command Prompt[/color][/url]
[color=#e74c3c][b]Windows 10[/b][/color]
Please see
[url=https://www.bleepingcomputer.com/tutorials/how-to-start-windows-10-in-safe-mode-with-command-prompt/][color=#0000ff]How to Start Windows 10 in Safe Mode with Command Prompt[/color][/url]
[url=https://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.html][color=#0000ff]How to Boot to Advanced Startup Options in Windows 10[/color][/url]
[color=green][b]Note[/b][/color][color=green]: In case you can not enter System Recovery Options by using F8 method, you can use a Windows installation disc, or make a repair disc.
Any Windows installation disc or a repair disc made on another computer can be used.
Choose one of the options below to download and create a Windows Repair Disk or Installation Disk. Either one can be used.[/color]
[url=https://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html][color=#0000ff]How to Create a Windows 7 System Repair Disc[/color][/url]
[url=https://www.tenforums.com/tutorials/36083-system-repair-disc-create-windows-10-a.html][color=#0000ff]How to Create a System Repair Disc in Windows 10[/color][/url]
[url=https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool][color=#0000ff]Microsoft Windows and Office ISO Download Tool[/color][/url]
You may also download from Microsoft but you will need to input your license key first. The above links do not require your key
[url=https://www.microsoft.com/en-us/software-download/windows7][color=#0000ff]Download Windows 7 Disc Images (ISO Files)[/color][/url]
[url=https://www.microsoft.com/en-us/software-download/windows8][color=#0000ff]Download Windows 8.1[/color][/url]
[url=https://www.microsoft.com/en-us/software-download/windows10][color=#0000ff]Download Windows 10[/color][/url]
[color=#0000FF][b]To enter System Recovery Options by using Windows installation disc:[/b][/color]
[LIST]
[*]Insert the installation disc.[/*]
[*]Restart your computer.[/*]
[*]If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.[/*]
[*]Click [b]Repair your computer[/b].[/*]
[*]Select [b]US[/b] as the keyboard language settings, and then click [b]Next[/b].[/*]
[*]Select the operating system you want to repair, and then click [b]Next[/b].[/*]
[*]Select your user account and click [b]Next[/b].[/*]
[/LIST]
[color=#0000ff][b]On the System Recovery Options menu you will get the following options:[/b][/color]
[LIST]
[*][b]Startup Repair[/b][/*]
[*][b]System Restore[/b][/*]
[*][b]Windows Complete PC Restore[/b][/*]
[*][b]Windows Memory Diagnostic Tool[/b][/*]
[*][b]Command Prompt[/b][/*]
[*]Select [b]Command Prompt[/b][/*]
[/LIST]
[color=#FF0000][b]Once in the Command Prompt:[/b][/color]
[LIST]
[*]In the command window type in [b]notepad[/b] and press [b]Enter[/b].[/*]
[*]Notepad opens. Under File menu select [b]Open[/b].[/*]
[*]Select "[b]Computer[/b]" and find your flash drive letter and close notepad.[/*]
[*]In the command window type [b][color=#FF0000]e[/color][/b][b]:\frst[/b] (for x64 bit version type [b][color=#FF0000]e[/color][/b][b]:\frst64[/b]) and press [b]Enter[/b][/*]
[*][b]Note:[/b] Replace letter [color=#FF0000]e[/color] with the drive letter of your flash drive.[/*]
[*]The tool will start to run.[/*]
[*]When the tool opens click Yes to the disclaimer.[/*]
[*]Press the [b]Scan[/b] button.[/*]
[*]It will make a log ([b]FRST.txt[/b]) on the flash drive. Please attach it to your reply.[/*]
[/LIST]