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Error opening installation log file. ...


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#16
moondog830

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Just to Clarify on my C: Drive ... Capacity 663GB ... Used 483GB ... Free ... 179GB ... 15% of 663GB is 99.45GB and I have double that left. I SHOULD be Good right?


SystemLook 30.07.11 by jpshortstuff
Log created at 10:10 on 02/12/2013 by papa
Administrator - Elevation successful

========== service ==========

msiserver
Windows Installer
"Adds, modifies, and removes applications provided as a Windows Installer (*.msi) package. If this service is disabled, any services that explicitly depend on it will fail to start."
Current Status: Stopped
Startup Type: Demand
Error Control: Critical
Binary: C:\Windows\system32\msiexec.exe /V
Group: (none)
SafeBoot:
Dependencies:
->rpcss
Dependant Services:
(none)

CscService
Offline Files
"The Offline Files service performs maintenance activities on the Offline Files cache, responds to user logon and logoff events, implements the internals of the public API, and dispatches interesting events to those interested in Offline Files activities and changes in cache state."
Current Status: Stopped
Startup Type: Automatic
Error Control: Severe
Binary: C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
Group: ProfSvc_Group
SafeBoot:
Dependencies:
->RpcSs
Dependant Services:

TrustedInstaller
Windows Modules Installer
"Enables installation, modification, and removal of Windows updates and optional components. If this service is disabled, install or uninstall of Windows updates might fail for this computer."
Current Status: Started
Startup Type: Demand
Error Control: Critical
Binary: C:\Windows\servicing\TrustedInstaller.exe
Group: ProfSvc_Group
SafeBoot: Minimal Network
Dependencies:
(none)
Dependant Services:
(none)

-= EOF =-
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#17
SleepyDude

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Just to Clarify on my C: Drive ... Capacity 663GB ... Used 483GB ... Free ... 179GB ... 15% of 663GB is 99.45GB and I have double that left. I SHOULD be Good right?


Yes don't know why the system is complaining!

Can you open the Command Line as Administrator (Tutorial) and type:
net start msiserver
net start CscService
net start TrustedInstaller

Let me know the result of the above commands.
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#18
moondog830

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net start msiserver - started successfully

net start CscServer
The Offline Files service could not be started.

A system error has occurred.

System error 3 has occurred.

The system cannot find the path specified.

net start Trusted Installer-Windows Modules Installer service started successfully


dog
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#19
SleepyDude

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Hi Dog,

I'm out of ideas but due to all the problems presented by your system I would say its time to try a Repair Install.

You will need the Windows 7 install DVD.
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#20
moondog830

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I did not get an install cd when I purchased this computer ... I got this from Staples brand new, but it did not come with a Windows 7 disk ...

what do I do now?

And just so you know, I DO appreciate your help ... regardless of the outcome, when you guys/girls who know what you're doing and share it with us it's a blessing and we may not always say it, but thanks

dog
(my friends call me Mark)
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#21
SleepyDude

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Hi Mark, :)

Thank You for your kind words. :thumbsup:

Does the machine have the Windows COA attached with the Windows 7 Key?
Posted Image
Note: In some laptops to locate the sticker you have to remove the battery.

If you have the COA with the key you can download Windows 7 full ISO using the links on this page.

Select the Windows 7 edition (Home, Professional, etc.) according with the information you have on the COA stick.

Before doing the repair I recommend disabling the Antivirus program you have installed.
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