I tried installing thunderbird to get mail and it seemed to work briefly but this morning the same sort of lockup event occurred.
I seem to be able to use Windows Mail without the same thing happening if I go to Safe Mode with Networking.
I accidentally ran a full scan so have included both log files below. The scan was run in safe mode.
Thank you for your help!
Joe (for Dana)
OTL logfile created on: 12/7/2013 7:10:27 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Dana\Downloads
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
3.49 Gb Total Physical Memory | 2.81 Gb Available Physical Memory | 80.52% Memory free
7.16 Gb Paging File | 6.68 Gb Available in Paging File | 93.26% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 285.79 Gb Total Space | 205.20 Gb Free Space | 71.80% Space Free | Partition Type: NTFS
Drive D: | 9.77 Gb Total Space | 4.00 Gb Free Space | 40.97% Space Free | Partition Type: NTFS
Computer Name: DANA-LAPTOP | User Name: Dana | Logged in as Administrator.
Boot Mode: SafeMode with Networking | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Processes (SafeList) ==========
PRC - [2013/12/07 07:09:23 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Dana\Downloads\OTL.exe
PRC - [2013/11/21 07:25:01 | 000,275,568 | ---- | M] (Mozilla Corporation) -- C:\Program Files\Mozilla Firefox\firefox.exe
PRC - [2013/10/09 06:01:01 | 001,862,536 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\System32\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
PRC - [2013/03/13 17:40:08 | 001,278,064 | ---- | M] (McAfee, Inc.) -- c:\Program Files\McAfee.com\Agent\mcagent.exe
PRC - [2013/02/19 14:12:14 | 000,172,416 | ---- | M] (McAfee, Inc.) -- C:\Windows\System32\mfevtps.exe
PRC - [2013/02/19 14:08:52 | 000,169,320 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
PRC - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
PRC - [2009/04/10 22:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
========== Modules (No Company Name) ==========
MOD - [2013/11/21 07:25:00 | 003,363,952 | ---- | M] () -- C:\Program Files\Mozilla Firefox\mozjs.dll
MOD - [2013/10/09 06:01:00 | 016,233,864 | ---- | M] () -- C:\Windows\System32\Macromed\Flash\NPSWF32_11_9_900_117.dll
========== Services (SafeList) ==========
SRV - [2013/11/21 07:25:00 | 000,119,408 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/10/09 06:01:02 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/10/02 16:05:04 | 000,103,112 | ---- | M] (McAfee, Inc.) [Auto | Stopped] -- C:\Program Files\McAfee\SiteAdvisor\McSACore.exe -- (McAfee SiteAdvisor Service)
SRV - [2013/02/19 14:12:14 | 000,172,416 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Windows\System32\mfevtps.exe -- (mfevtp)
SRV - [2013/02/19 14:08:52 | 000,169,320 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe -- (mfefire)
SRV - [2013/02/19 14:06:50 | 000,203,840 | ---- | M] () [Auto | Stopped] -- C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe -- (McShield)
SRV - [2012/11/16 21:07:20 | 000,279,048 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee\VirusScan\mcods.exe -- (McODS)
SRV - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Stopped] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (MSK80Service)
SRV - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Stopped] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McProxy)
SRV - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Stopped] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McNASvc)
SRV - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Stopped] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McNaiAnn)
SRV - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (mcmscsvc)
SRV - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (McMPFSvc)
SRV - [2012/07/13 12:28:36 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2009/10/22 13:57:44 | 000,070,952 | ---- | M] () [Auto | Stopped] -- C:\Program Files\tbh\monitor\bin\tbhMonitor.exe -- (tbhMonitor.exe)
SRV - [2009/01/15 04:06:00 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2008/07/04 15:17:48 | 000,164,600 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2008/01/20 18:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2007/11/12 03:07:20 | 000,102,400 | ---- | M] (IDT, Inc.) [Auto | Stopped] -- C:\Windows\System32\stacsv.exe -- (STacSV)
SRV - [2007/11/12 03:07:16 | 000,073,728 | ---- | M] (Andrea Electronics Corporation) [Auto | Stopped] -- C:\Windows\System32\AEstSrv.exe -- (AESTFilters)
SRV - [2007/03/21 11:00:04 | 000,355,096 | ---- | M] (Intel Corporation) [Auto | Stopped] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON)
========== Driver Services (SafeList) ==========
DRV - File not found [Kernel | System | Stopped] -- system32\drives\sydexfdd.sys -- (SydexFDD)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - [2013/02/19 14:15:04 | 000,060,920 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\cfwids.sys -- (cfwids)
DRV - [2013/02/19 14:12:24 | 000,210,608 | ---- | M] (McAfee, Inc.) [Kernel | System | Running] -- C:\Windows\System32\drivers\mfewfpk.sys -- (mfewfpk)
DRV - [2013/02/19 14:10:52 | 000,092,632 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\mferkdet.sys -- (mferkdet)
DRV - [2013/02/19 14:09:52 | 000,565,888 | ---- | M] (McAfee, Inc.) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\mfehidk.sys -- (mfehidk)
DRV - [2013/02/19 14:09:02 | 000,363,080 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\mfefirek.sys -- (mfefirek)
DRV - [2013/02/19 14:08:40 | 000,065,928 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\mfebopk.sys -- (mfebopk)
DRV - [2013/02/19 14:08:20 | 000,235,264 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\mfeavfk.sys -- (mfeavfk)
DRV - [2013/02/19 14:07:50 | 000,133,416 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\mfeapfk.sys -- (mfeapfk)
DRV - [2012/04/20 15:40:44 | 000,146,872 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\HipShieldK.sys -- (HipShieldK)
DRV - [2009/12/18 11:13:02 | 000,020,480 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\NwUsbCdFil.sys -- (NWUSBCDFIL)
DRV - [2009/12/18 11:13:00 | 000,230,912 | ---- | M] (Novatel Wireless Inc) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\NWADIenum.sys -- (NWADI)
DRV - [2008/10/27 01:52:00 | 000,018,424 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\bcm42rly.sys -- (BCM42RLY)
DRV - [2008/06/23 04:45:44 | 000,008,704 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Stopped] -- C:\Windows\System32\drivers\XAudio.sys -- (XAudio)
DRV - [2008/05/04 01:25:24 | 000,164,400 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Apfiltr.sys -- (ApfiltrService)
DRV - [2008/03/05 23:58:44 | 000,111,616 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\IntcHdmi.sys -- (IntcHdmiAddService)
DRV - [2008/03/03 21:05:34 | 000,007,424 | ---- | M] (EyePower Games Pte. Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\OEM02Vfx.sys -- (OEM02Vfx)
DRV - [2008/03/03 21:05:18 | 000,235,648 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\OEM02Dev.sys -- (OEM02Dev)
DRV - [2008/01/20 18:23:25 | 000,220,672 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\e1e6032.sys -- (e1express)
DRV - [2007/11/12 03:07:28 | 000,330,240 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\stwrt.sys -- (STHDA)
DRV - [2007/09/06 08:35:16 | 000,037,376 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rixdptsk.sys -- (rismxdp)
DRV - [2007/09/06 08:35:14 | 000,039,936 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rimmptsk.sys -- (rimmptsk)
DRV - [2007/09/06 08:35:12 | 000,042,496 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rimsptsk.sys -- (rimsptsk)
DRV - [2007/06/18 17:17:24 | 000,015,056 | ---- | M] (Ken Kato) [Kernel | Auto | Stopped] -- C:\Program Files\Amazing Designs\Hardware\ABMAX\vfd.sys -- (VirtualFD)
DRV - [2006/11/01 23:36:43 | 002,028,032 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\atikmdag.sys -- (R300)
DRV - [2006/05/18 08:49:02 | 000,061,067 | ---- | M] (FTDI Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ftser2k.sys -- (FTSER2K)
DRV - [2006/05/18 08:48:50 | 000,047,249 | ---- | M] (FTDI Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ftdibus.sys -- (FTDIBUS)
========== Standard Registry (SafeList) ==========
========== Internet Explorer ==========
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...ie7&rlz=1I7DKUS
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co...=us&ibd=4090115
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co...=us&ibd=4090115
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\..\URLSearchHook: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
IE - HKCU\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKCU\..\SearchScopes\{375B2FC2-1700-471E-A42E-60F49D699042}: "URL" = http://search.yahoo....p={SearchTerms}
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKCU\..\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}: "URL" = http://127.0.0.1:466...q={searchTerms}
IE - HKCU\..\SearchScopes\{DECA3892-BA8F-44b8-A993-A466AD694AE4}: "URL" = http://search.yahoo....p={searchTerms}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
========== FireFox ==========
FF - prefs.js..browser.search.defaultenginename: "Secure Search"
FF - prefs.js..browser.search.order.1: "Secure Search"
FF - prefs.js..browser.search.selectedEngine: "Secure Search"
FF - prefs.js..browser.search.suggest.enabled: false
FF - prefs.js..browser.startup.homepage: "http://www.google.com/ig"
FF - prefs.js..extensions.enabledAddons: %7B4ED1F68A-5463-4931-9384-8FFF5ED91D92%7D:3.6.3
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:25.0.1
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20
FF - prefs.js..extensions.enabledItems: [email protected]:1.0
FF - prefs.js..extensions.enabledItems: {B7082FAA-CB62-4872-9106-E42DD88EDE45}:3.1
FF - prefs.js..keyword.URL: "http://search.yahoo....h?fr=mcafee&p="
FF - prefs.js..network.proxy.type: 0
FF - user.js - File not found
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32_11_9_900_117.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=1.6.0_35: C:\Windows\system32\npdeployJava1.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/McAfeeMssPlugin: C:\Program Files\McAfee Security Scan\3.0.318\npMcAfeeMss.dll (McAfee, Inc.)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/MSC,version=10: c:\PROGRA~1\mcafee\msc\NPMCSN~1.DLL ()
FF - HKLM\Software\MozillaPlugins\@mcafee.com/SAFFPlugin: C:\Program Files\McAfee\SiteAdvisor\npmcffplg32.dll (McAfee, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{4ED1F68A-5463-4931-9384-8FFF5ED91D92}: C:\Program Files\McAfee\SiteAdvisor [2013/11/13 06:21:15 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2013/11/22 07:33:53 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2013/12/06 17:09:44 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 24.1.1\extensions\\Components: C:\Program Files\Mozilla Thunderbird\components
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 24.1.1\extensions\\Plugins: C:\Program Files\Mozilla Thunderbird\plugins
FF - HKEY_LOCAL_MACHINE\software\mozilla\Thunderbird\Extensions\\[email protected]: C:\Program Files\McAfee\MSK [2012/10/10 02:19:50 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2013/11/22 07:33:53 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2013/12/06 17:09:44 | 000,000,000 | ---D | M]
[2009/01/22 14:03:57 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Dana\AppData\Roaming\Mozilla\Extensions
[2013/10/01 06:46:40 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Dana\AppData\Roaming\Mozilla\Firefox\Profiles\ftrmle3f.default\extensions
[2010/07/18 03:53:47 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Users\Dana\AppData\Roaming\Mozilla\Firefox\Profiles\ftrmle3f.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2013/06/04 17:42:48 | 000,000,000 | ---D | M] (The Browser Highlighter) -- C:\Users\Dana\AppData\Roaming\Mozilla\Firefox\Profiles\ftrmle3f.default\extensions\[email protected]
[2013/11/21 07:24:45 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2013/11/21 07:24:43 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\browser\extensions
[2013/11/21 07:25:03 | 000,000,000 | ---D | M] (Default) -- C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
[2013/11/13 06:21:15 | 000,000,000 | ---D | M] (McAfee SiteAdvisor) -- C:\PROGRAM FILES\MCAFEE\SITEADVISOR
[2013/06/17 16:30:17 | 000,002,024 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\McSiteAdvisor.xml
O1 HOSTS File: ([2006/09/18 13:41:30 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (MSS+ Identifier) - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.0.318\McAfeeMSS_IE.dll (McAfee, Inc.)
O2 - BHO: (McAfee Phishing Filter) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll File not found
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - No CLSID value found.
O2 - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O2 - BHO: (CBrowserHelperObject Object) - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll (Dell Inc.)
O2 - BHO: (Java Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll File not found
O3 - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O4 - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter File not found
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe (Intel Corporation)
O4 - HKLM..\Run: [mcui_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe (McAfee, Inc.)
O4 - HKLM..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe (Creative Technology Ltd.)
O4 - HKLM..\Run: [SigmatelSysTrayApp] C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe (IDT, Inc.)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoControlPanel = 0
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: localhost ([]http in Local intranet)
O15 - HKCU\..Trusted Ranges: GD ([http] in Local intranet)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 75.75.75.75 75.75.76.76
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{55944D7D-E104-456D-B53F-A54794714A16}: DhcpNameServer = 75.75.75.75 75.75.76.76
O18 - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Filter\application/x-mfe-ipt {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl.dll (McAfee, Inc.)
O20 - AppInit_DLLs: (C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL) - C:\Program Files\Google\Google Desktop Search\GoogleDesktopNetwork3.dll (Google)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll) - C:\Program Files\Citrix\GoToAssist\514\g2awinlogon.dll (Citrix Online, a division of Citrix Systems, Inc.)
O24 - Desktop WallPaper: C:\Windows\Web\Wallpaper\img8.jpg
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\img8.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 13:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{7f301416-cbd2-11df-9ab5-0023ae15fa44}\Shell - "" = AutoRun
O33 - MountPoints2\{7f301416-cbd2-11df-9ab5-0023ae15fa44}\Shell\AutoRun\command - "" = F:\VZAccess_Manager.exe /z detect
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
========== Files/Folders - Created Within 30 Days ==========
[2013/12/07 07:05:23 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee
[2013/12/07 06:54:35 | 000,000,000 | -HSD | C] -- C:\found.001
[2013/12/06 18:30:51 | 000,000,000 | ---D | C] -- C:\Users\Dana\AppData\Roaming\Thunderbird
[2013/12/06 18:30:51 | 000,000,000 | ---D | C] -- C:\Users\Dana\AppData\Local\Thunderbird
[2013/12/06 18:30:44 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Thunderbird
[2013/11/22 07:33:33 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\QuickTime
[2013/11/22 07:33:10 | 000,000,000 | ---D | C] -- C:\Program Files\QuickTime
[2013/11/21 09:16:19 | 000,000,000 | -HSD | C] -- C:\Users\Public\Documents\MCE Logs
[2013/11/21 07:24:42 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Firefox
[2013/11/12 21:18:59 | 002,382,848 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\mshtml.tlb
[2013/11/12 21:18:58 | 000,176,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ieui.dll
[2013/11/12 21:18:58 | 000,142,848 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ieUnatt.exe
[2013/11/12 21:18:58 | 000,065,024 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\jsproxy.dll
[2013/11/12 21:18:57 | 000,607,744 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\msfeeds.dll
[2013/11/12 21:18:56 | 001,806,848 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\jscript9.dll
[2013/11/12 21:18:56 | 000,231,936 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\url.dll
[2013/11/12 21:18:55 | 001,427,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\inetcpl.cpl
[2013/11/12 20:53:00 | 000,596,480 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\FWPUCLNT.DLL
[2009/10/22 21:19:23 | 008,293,568 | ---- | C] (Dell, Inc. ) -- C:\Users\Dana\AppData\Roaming\DataSafeDotNet.exe
========== Files - Modified Within 30 Days ==========
[2013/12/07 07:02:58 | 000,603,738 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2013/12/07 07:02:58 | 000,103,808 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2013/12/07 06:58:38 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/12/07 06:57:35 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2013/12/07 06:57:34 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2013/12/07 06:44:48 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/12/06 18:30:46 | 000,001,816 | ---- | M] () -- C:\Users\Dana\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Thunderbird.lnk
[2013/12/06 18:30:46 | 000,001,792 | ---- | M] () -- C:\Users\Public\Desktop\Mozilla Thunderbird.lnk
[2013/12/06 17:50:16 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/12/06 17:09:44 | 000,001,889 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2013/12/06 15:20:01 | 000,001,356 | ---- | M] () -- C:\Users\Dana\AppData\Local\d3d9caps.dat
[2013/12/02 19:00:00 | 000,000,886 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/12/02 06:54:45 | 262,269,710 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2013/11/22 07:33:34 | 000,001,728 | ---- | M] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
[2013/11/20 06:51:10 | 319,304,210 | ---- | M] () -- C:\Users\Dana\Desktop\ViolinLab 2013 Virtual Ensemble.mov
========== Files Created - No Company Name ==========
[2013/12/06 18:30:46 | 000,001,816 | ---- | C] () -- C:\Users\Dana\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Thunderbird.lnk
[2013/12/06 18:30:46 | 000,001,804 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Thunderbird.lnk
[2013/12/06 18:30:46 | 000,001,792 | ---- | C] () -- C:\Users\Public\Desktop\Mozilla Thunderbird.lnk
[2013/11/22 07:33:34 | 000,001,728 | ---- | C] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
[2013/11/22 07:18:20 | 319,304,210 | ---- | C] () -- C:\Users\Dana\Desktop\ViolinLab 2013 Virtual Ensemble.mov
[2013/11/12 20:53:00 | 000,218,228 | ---- | C] () -- C:\Windows\System32\WFP.TMF
[2010/08/08 17:52:13 | 000,007,444 | ---- | C] () -- C:\Users\Dana\AppData\Roaming\wklnhst.dat
[2010/08/01 18:56:58 | 000,001,356 | ---- | C] () -- C:\Users\Dana\AppData\Local\d3d9caps.dat
[2010/01/11 19:52:43 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2009/09/27 07:32:41 | 000,036,864 | ---- | C] () -- C:\Users\Dana\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
========== ZeroAccess Check ==========
[2006/11/02 04:54:22 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini
[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 09:47:00 | 011,586,048 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2009/04/10 22:28:19 | 000,614,912 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2009/04/10 22:28:25 | 000,347,648 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both
========== Alternate Data Streams ==========
@Alternate Data Stream - 897 bytes -> C:\Users\Dana\Documents\Delivery status notification.eml:OECustomProperty
@Alternate Data Stream - 10490 bytes -> C:\Users\Dana\Documents\A fellow Quilter's request.eml:OECustomProperty
@Alternate Data Stream - 1040 bytes -> C:\Users\Dana\Documents\Weekly update.eml:OECustomProperty
< End of report >
OTL Extras logfile created on: 12/7/2013 7:10:27 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Dana\Downloads
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
3.49 Gb Total Physical Memory | 2.81 Gb Available Physical Memory | 80.52% Memory free
7.16 Gb Paging File | 6.68 Gb Available in Paging File | 93.26% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 285.79 Gb Total Space | 205.20 Gb Free Space | 71.80% Space Free | Partition Type: NTFS
Drive D: | 9.77 Gb Total Space | 4.00 Gb Free Space | 40.97% Space Free | Partition Type: NTFS
Computer Name: DANA-LAPTOP | User Name: Dana | Logged in as Administrator.
Boot Mode: SafeMode with Networking | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)
[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"VistaSp2" = Reg Error: Unknown registry data type -- File not found
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 0
"DisableNotifications" = 1
"DoNotAllowExceptions" = 0
========== Authorized Applications List ==========
========== Vista Active Open Ports Exception List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0A8AD27B-1615-4D69-B321-9FE04F3610D8}" = lport=138 | protocol=17 | dir=in | app=system |
"{1E202C6C-7810-4A2A-AB1D-8F8D4445BCB5}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | [email protected],-28539 |
"{33C9A64A-2C73-40E7-AA21-7F977D58AB76}" = rport=138 | protocol=17 | dir=out | app=system |
"{39BB8216-F161-41BD-98BE-AF88E39A0406}" = lport=3702 | protocol=17 | dir=in | svc=fdrespub | app=%systemroot%\system32\svchost.exe |
"{3EF42DB4-E8E1-4E43-8B6A-3BF641D28012}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{48E80777-7492-4593-AD41-9299AE27C6EA}" = rport=3702 | protocol=17 | dir=out | svc=fdphost | app=%systemroot%\system32\svchost.exe |
"{4CE885E7-6DC4-4139-9BA4-B0D27EFA1E56}" = rport=445 | protocol=6 | dir=out | app=system |
"{4D18A628-B8A8-45D9-A8AB-9C67522280C3}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{50DF4030-5160-4AA6-B5F6-C192B5CB3934}" = lport=137 | protocol=17 | dir=in | app=system |
"{79F8F609-B617-43E5-8205-E1691ABB9FAA}" = rport=137 | protocol=17 | dir=out | app=system |
"{7D4D4902-D16C-4294-93F1-516B797A980B}" = lport=3702 | protocol=17 | dir=in | svc=fdphost | app=%systemroot%\system32\svchost.exe |
"{7D71B373-9253-4D96-B643-FB2358E1C4CA}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{95811D15-D30D-4001-8C78-8B08F31241F9}" = lport=445 | protocol=6 | dir=in | app=system |
"{9B5FA0E0-0D33-4F5A-B557-DD17C6A2D21B}" = rport=3702 | protocol=17 | dir=out | svc=fdrespub | app=%systemroot%\system32\svchost.exe |
"{9F5BCCE4-550C-45C9-8DE2-35D85E2432BE}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{AD95725F-9882-434F-B790-04BCC9EB1B18}" = lport=5191 | protocol=6 | dir=in | name=the browser highlighter xcom |
"{B9C7DE13-CF73-42A8-B616-0BEAD2EFCD39}" = lport=139 | protocol=6 | dir=in | app=system |
"{CADA1ED8-240D-46E1-B3ED-EE3C69012180}" = rport=139 | protocol=6 | dir=out | app=system |
"{CD7DF11A-57A0-4A11-8150-CFF65F7684F0}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
========== Vista Active Application Exception List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{117711B3-C2BF-49AF-8AD0-8C3C11DBD095}" = dir=in | app=c:\program files\dell\mediadirect\kernel\dmp\clbrowserengine.exe |
"{120A97EC-D085-487F-A498-98F8F4B0C7E5}" = protocol=6 | dir=in | app=c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe |
"{15866204-1C9A-48C4-9D63-4D658ADBD429}" = protocol=17 | dir=in | app=c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe |
"{1A1BEDDD-18BA-47C2-984A-7BFF5CF31B0E}" = dir=in | app=c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe |
"{25C8678D-14AE-4F6A-8A87-FEB75DF07616}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{2B7D94A5-78E0-4789-AE5D-759502D5D63F}" = dir=in | app=c:\program files\itunes\itunes.exe |
"{464C1263-1A45-403A-8783-1186B3FCE5BB}" = protocol=17 | dir=in | app=c:\program files\tbh\monitor\bin\tbhmonitor.exe |
"{585AD620-3EA7-42DA-B09C-22D9ECF96635}" = dir=in | app=c:\program files\dell\mediadirect\mediadirect.exe |
"{58610A2A-68DD-4637-B185-D829BEB3DDC5}" = protocol=58 | dir=in | [email protected],-28545 |
"{6E7BCADC-C8B0-4953-825F-829CEC4BF894}" = dir=in | app=c:\program files\common files\mcafee\mna\mcnasvc.exe |
"{740BE9CA-40B8-4B57-889D-5260DC117BDA}" = dir=in | app=c:\program files\skype\phone\skype.exe |
"{8F417DD4-98B1-4D2E-9889-9251008169BF}" = dir=in | app=c:\program files\dell\mediadirect\pcmservice.exe |
"{8F5BD491-77D9-4A0A-9A74-AC1A8C424170}" = protocol=6 | dir=in | app=c:\program files\tbh\monitor\bin\tbhmonitor.exe |
"{9790CE4C-F499-422E-BEF1-47E02597DD4E}" = protocol=58 | dir=out | [email protected],-28546 |
"{A388990B-A748-4A99-9F97-57F07813DC76}" = dir=in | app=c:\program files\dell\mediadirect\kernel\dms\clmsservice.exe |
"{B22147F1-990F-4BB2-A125-725CF72ADFF1}" = protocol=17 | dir=in | app=c:\program files\tbh\base\bin\tbhdaemon.exe |
"{B7E505C9-D322-4D2E-A1F8-317FD31041FA}" = dir=in | app=c:\program files\common files\apple\apple application support\webkit2webprocess.exe |
"{C6ABAFCA-E0B2-4648-8F59-F5E6575CBA5B}" = protocol=1 | dir=in | [email protected],-28543 |
"{D3B1EDB5-BF1E-4DF3-A30E-537FB8EB701D}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{D63C4863-47B8-4883-8D7A-E3B6528FB1E8}" = protocol=1 | dir=out | [email protected],-28544 |
"{F99ED4E8-C8BD-4104-ACDD-DE484AE82358}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{FE655E72-400B-41EB-9BFB-515F28247193}" = protocol=6 | dir=in | app=c:\program files\tbh\base\bin\tbhdaemon.exe |
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00203668-8170-44A0-BE44-B632FA4D780F}" = Adobe AIR
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Creator Data
"{09760D42-E223-42AD-8C3E-55B47D0DDAC3}" = Roxio Creator DE
"{0D2E9DCB-9938-475E-B4DD-8851738852FF}" = AIO_Scan
"{0E433CFD-B6FF-4D4E-A081-BB1A680D19A1}" = Verizon Wireless MiFi-2200 Firmware Updates
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{1746EA69-DCB6-4408-B5A5-E75F55439CDF}" = Scan
"{179C56A4-F57F-4561-8BBF-F911D26EB435}" = WebReg
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1945A4B5-73B6-4DE9-99A3-05261B7FDED0}" = Shared C Run-time for x86
"{1D5E29AD-39A9-4D0A-A8B6-46A6FCD8C995}" = Live! Cam Avatar v1.0
"{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Creator Tools
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{282E5AB2-8E47-4571-B6FA-6B512555B557}" = HP Photosmart.All-In-One Driver Software 8.0 .A
"{294EAADF-E50F-4DD8-AD8D-19587EA10512}" = Modem Diagnostic Tool
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
"{3B62CF95-5E25-4720-A3D6-B4A2B0501961}" = Browser Highlighter - Firefox
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{3D8F9830-D6A3-413A-9A54-993827A73E47}" = DELL0604
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = NetWaiting
"{405ABBEB-8DF1-4174-86C0-DCB5E1C78F14}" = NetDeviceManager
"{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}" = Banctec Service Agreement
"{44F5A980-8A6B-4aca-8D85-EFCE5D67D379}" = AIO_CDA_ProductContext
"{49F2B650-2D7B-4F59-B33D-346F63776BD3}" = DocProc
"{541DEAC0-5F3D-45E6-B7CB-94ECF3B96748}" = Skype web features
"{5A13987D-55F4-4271-A40E-76AC9B1B38FD}" = OpenOffice.org 3.2
"{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}" = Apple Application Support
"{62230596-37E5-4618-A329-0D21F529A86F}" = Browser Address Error Redirector
"{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}" = Live! Cam Avatar Creator
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{669C7BD8-DAA2-49B6-966C-F1E2AAE6B17E}" = Cisco PEAP Module
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{67D3F1A0-A1F2-49b7-B9EE-011277B170CD}" = HPProductAssistant
"{6B7B6D4D-8F9B-4CB3-8CA4-BCA9CC4C1A22}" = EDocs
"{6C1E7AA1-44E9-446D-AAB2-0DE6D9EFEAB1}" = Safari
"{6D3963B0-E13B-4FC3-B0FF-506A304BB043}" = Cisco EAP-FAST Module
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Creator Audio
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{7A7DC702-DEDE-42A8-8722-B3BA724D546F}" = Fax
"{7C5B4583-7CBF-4289-B195-03B553959DEA}" = VoiceOver Kit
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{83770D14-21B9-44B3-8689-F7B523F94560}" = Cisco LEAP Module
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{87E2B986-07E8-477a-93DC-AF0B6758B192}" = DocProcQFolder
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8C6027FD-53DC-446D-BB75-CACD7028A134}" = HP Update
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{95D08F4E-DFC2-4ce3-ACB7-8C8E206217E9}" = MarketResearch
"{978C25EE-5777-46e4-8988-732C297CBDBD}" = Status
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9B1FD9CE-0776-4f0b-A6F5-C6AB7B650CDF}" = Destinations
"{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}" = OutlookAddinSetup
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}" = MediaDirect
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad
"{A36CD345-625C-4d6c-B3E2-76E1248CB451}" = SolutionCenter
"{A3B7C670-4A1E-4EE2-950E-C875BC1965D0}" = Copy
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AC2BA148-EE9C-4F1A-AFCE-F38C2C71D29B}" = Mobile Broadband Generic Drivers
"{AC76BA86-7AD7-1033-7B44-A95000000001}" = Adobe Reader 9.5.5
"{AF1C9345-B53D-4110-BFBF-A0DD83AEAB83}" = AIO_CDA_Software
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B67BAFBA-4C9F-48FA-9496-933E3B255044}" = QuickTime
"{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Creator Copy
"{B935C985-A17F-484B-8470-09E4FC27DC26}" = Dell-eBay
"{BE77A81F-B315-4666-9BF3-AE70C0ADB057}" = BufferChm
"{C2E4B5BD-32DB-4817-A060-341AB17C3F90}" = Bonjour
"{C39A4E1F-9AF1-4FE1-A80E-A5B867FABB42}" = Dell Best of Web
"{C716522C-3731-4667-8579-40B098294500}" = Toolbox
"{CACAEB5F-174D-4C7C-AC56-A33289A807CA}" = Apple Mobile Device Support
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{E06F04B9-45E6-4AC0-8083-85F7515F40F7}" = UnloadSupport
"{E0CD049A-A863-45B0-BCF9-AD2835AF2AFC}" = Amazing Box MAX
"{E646DCF0-5A68-11D5-B229-002078017FBF}" = Digital Line Detect
"{EB21A812-671B-4D08-B974-2A347F0D8F70}" = HP Photosmart Essential
"{EB75DE50-5754-4F6F-875D-126EDF8E4CB3}" = HPSSupply
"{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Creator DE
"{EE7257A2-39A2-4D2F-9DAC-F9F25B8AE1D8}" = Skype™ 5.10
"{F0719150-F183-4097-BA61-9FD6CC7FE908}" = Stitch Era 10
"{F1E63043-54FC-429B-AB2C-31AF9FBA4BC7}" = 32 Bit HP CIO Components Installer
"{F59A9E08-A6A4-4ACF-91F2-D0344956C30B}" = iTunes
"{FF075778-6E50-47ed-991D-3B07FD4E3250}" = TrayApp
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"Advanced Audio FX Engine" = Advanced Audio FX Engine
"Advanced Video FX Engine" = Advanced Video FX Engine
"Broadcom 802.11b Network Adapter" = Dell Wireless WLAN Card Utility
"CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2C06&SUBSYS_14F1000F" = Conexant HDA D330 MDC V.92 Modem
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Creative OEM002" = Laptop Integrated Webcam Driver (1.04.01.1011)
"Dell Webcam Center" = Dell Webcam Center
"Dell Webcam Manager" = Dell Webcam Manager
"FTDICOMM" = FTDI USB Serial Converter Drivers
"Google Desktop" = Google Desktop
"GoToAssist" = GoToAssist 8.0.0.514
"HP Imaging Device Functions" = HP Imaging Device Functions 8.0
"HP Solution Center & Imaging Support Tools" = HP Solution Center 8.0
"HPExtendedCapabilities" = HP Customer Participation Program 8.0
"HPOCR" = HP OCR Software 8.0
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Mobile Broadband Generic Drivers" = Mobile Broadband Generic Drivers
"Mozilla Firefox 25.0.1 (x86 en-US)" = Mozilla Firefox 25.0.1 (x86 en-US)
"Mozilla Thunderbird 24.1.1 (x86 en-US)" = Mozilla Thunderbird 24.1.1 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"MSC" = McAfee Total Protection
"WildTangent dell Master Uninstall" = WildTangent Games
========== Last 20 Event Log Errors ==========
[ Application Events ]
Error - 12/4/2013 10:54:55 AM | Computer Name = Dana-Laptop | Source = ESENT | ID = 465
Description = WinMail (4496) WindowsMail0: Corruption was detected during soft recovery
in logfile C:\Users\Dana\AppData\Local\Microsoft\Windows Mail\edb.log. The failing
checksum record is located at position END. Data not matching the log-file fill
pattern first appeared in sector 26 (0x0000001A). This logfile has been damaged
and is unusable.
Error - 12/4/2013 10:54:55 AM | Computer Name = Dana-Laptop | Source = ESENT | ID = 465
Description = WinMail (4496) WindowsMail0: Corruption was detected during soft recovery
in logfile C:\Users\Dana\AppData\Local\Microsoft\Windows Mail\edb.log. The failing
checksum record is located at position END. Data not matching the log-file fill
pattern first appeared in sector 26 (0x0000001A). This logfile has been damaged
and is unusable.
Error - 12/4/2013 10:54:55 AM | Computer Name = Dana-Laptop | Source = ESENT | ID = 454
Description = WinMail (4496) WindowsMail0: Database recovery/restore failed with
unexpected error -501.
Error - 12/6/2013 6:50:01 PM | Computer Name = Dana-Laptop | Source = WinMgmt | ID = 10
Description =
Error - 12/6/2013 6:52:38 PM | Computer Name = Dana-Laptop | Source = EventSystem | ID = 4609
Description =
Error - 12/6/2013 6:53:37 PM | Computer Name = Dana-Laptop | Source = WinMgmt | ID = 10
Description =
Error - 12/6/2013 7:58:46 PM | Computer Name = Dana-Laptop | Source = EventSystem | ID = 4609
Description =
Error - 12/6/2013 7:59:26 PM | Computer Name = Dana-Laptop | Source = WinMgmt | ID = 10
Description =
Error - 12/6/2013 8:07:52 PM | Computer Name = Dana-Laptop | Source = WinMgmt | ID = 10
Description =
Error - 12/6/2013 8:09:28 PM | Computer Name = Dana-Laptop | Source = ESENT | ID = 455
Description = wuaueng.dll (1220) SUS20ClientDataStore: Error -1811 occurred while
opening logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb000D0.log.
[ Broadcom Wireless LAN Events ]
Error - 12/1/2013 6:11:45 PM | Computer Name = Dana-Laptop | Source = WLAN-Tray | ID = 0
Description = 14:11:44, Sun, Dec 01, 13 Error - Unable to gain access to user store
Error - 12/2/2013 10:56:46 AM | Computer Name = Dana-Laptop | Source = WLAN-Tray | ID = 0
Description = 06:56:46, Mon, Dec 02, 13 Error - Unable to gain access to user store
Error - 12/3/2013 9:46:00 PM | Computer Name = Dana-Laptop | Source = WLAN-Tray | ID = 0
Description = 17:46:00, Tue, Dec 03, 13 Error - Unable to gain access to user store
Error - 12/6/2013 10:50:01 PM | Computer Name = Dana-Laptop | Source = WLAN-Tray | ID = 0
Description = 18:50:01, Fri, Dec 06, 13 Error - Unable to decrypt string
[ System Events ]
Error - 8/10/2009 11:32:03 PM | Computer Name = Dana-Laptop | Source = Service Control Manager | ID = 7011
Description =
Error - 8/15/2009 5:21:21 PM | Computer Name = Dana-Laptop | Source = HTTP | ID = 15016
Description =
Error - 8/15/2009 5:21:46 PM | Computer Name = Dana-Laptop | Source = Service Control Manager | ID = 7000
Description =
Error - 8/16/2009 11:32:18 PM | Computer Name = Dana-Laptop | Source = Service Control Manager | ID = 7011
Description =
Error - 8/17/2009 1:36:30 AM | Computer Name = Dana-Laptop | Source = DCOM | ID = 10010
Description =
Error - 8/17/2009 10:18:29 AM | Computer Name = Dana-Laptop | Source = HTTP | ID = 15016
Description =
Error - 8/17/2009 10:19:05 AM | Computer Name = Dana-Laptop | Source = Service Control Manager | ID = 7000
Description =
Error - 8/17/2009 11:15:12 PM | Computer Name = Dana-Laptop | Source = iaStor | ID = 262153
Description = The device, \Device\Ide\iaStor0, did not respond within the timeout
period.
Error - 8/18/2009 10:33:12 PM | Computer Name = Dana-Laptop | Source = Service Control Manager | ID = 7011
Description =
Error - 8/22/2009 4:23:47 PM | Computer Name = Dana-Laptop | Source = DCOM | ID = 10010
Description =
< End of report >