Hello RKinner:
Thank you for taking the time to help us out. We are both very appreciative of you taking your
time to advise us.
We have made some significant progress, as you will see below.
Some observations that you should know about.
A. After uninstalling the Norton remnants using Norton Uninstaller - the AOL Dialer worked fine, however after a reboot we launched the 'AOL Dialer' to log-on and the 'AOL Dialer' hangs on 'Step 4' and does not progress through to 'Step 7' to allow us to sign-on.
The error message:"authentication service error 12057. An error occured during authentication. Please try again."
*PLEASE NOTE we are however able to sign-on using the full AOL 9.7 Desktop software, so
connectivity seems to be working.*
B. The Avast program did find some items you will see in the log. The Avast program also seems to have taken over the computer system with all its added benefits. This has made the computer run slower than usual and a challenge to navigate onto the web etc. You will see that I needed to 'disable' the real-time scanning for the time being to post this information. Maybe there is an edit we can do or alternative?
C. We also noticed on CCleaner under applications it lists the Avast Antivirus Program twice (2 times) as the following: 1. Avast Antivirus 6 2. Avast Antivirus 8.
D. Of note, at times we also run mozilla firefox, however it was not launched at the time of the scanning of Speccy.
E. If you see a network card installed in any log, please note we do not use this item.
As requested the logs are pasted below for your review. Thank You again.
aswBoot log
01/04/2014 11:02
Scan of all local drives
File C:\Documents and Settings\Admin\Desktop\mbam-setup.com|>{commonappdata}\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref Error 42145 {Installer archive is corrupted.}
File C:\Documents and Settings\Admin\My Documents\BaCk from the\Documents and Settings\Adm\My Documents\Favorites\CORN\Field Crops Farm Farmer Supply Resources.url is infected by INI:Shortcut-inf [Trj], Moved to chest
File C:\Documents and Settings\Admin\My Documents\fontadds\clementine_sketch.zip|>clementine sketch.ttf Error 42125 {ZIP archive is corrupted.}
File C:\Documents and Settings\Admin\My Documents\Downloads\00o\OOo_3.3.0_Win_x86_install-wJRE_en-US(1).exe.part|>$INSTDIR\openofficeorg1.cab|>libxml2.dll Error 42127 {CAB archive is corrupted.}
File C:\Documents and Settings\Admin\My Documents\Downloads\JDownloader.zip|>JDownloader\jd\plugins\decrypter\SflnkgNt.class Error 42125 {ZIP archive is corrupted.}
File C:\Documents and Settings\Admin\My
Documents\Downloads\OOo_3.3.0_Win_x86_install-wJRE_en-US(1).exe|>$INSTDIR\openofficeorg1.cab|>soffice.bin Error 42127 {CAB archive is corrupted.}
Number of searched folders: 9425
Number of tested files: 373132
Number of infected files: 1
=======================================================================
Vino's Event Viewer v01c run on Windows XP in English
Report run at 04/01/2014 2:25:30 PM
Note: All dates below are in the format dd/mm/yyyy
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 04/01/2014 2:17:53 PM
Type: error Category: 0
Event: 7011 Source: Service Control Manager
Timeout (30000 milliseconds) waiting for a transaction response from the NVSvc service.
Log: 'System' Date/Time: 04/01/2014 2:17:53 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The nVidia WDM A/V Crossbar service failed to start due to the following error: The system cannot find the file specified.
Log: 'System' Date/Time: 04/01/2014 2:17:53 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The nVidia WDM TVTuner service failed to start due to the following error: The system cannot find the file specified.
Log: 'System' Date/Time: 04/01/2014 2:17:53 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The nVidia WDM Video Capture (universal) service failed to start due to the following error: The system cannot find the file specified.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
(no system log information generated.)=======================================================
Generated with Speccy v1.24.632
Summary
Operating System
Windows XP Professional 32-bit SP3
CPU
Intel Pentium 4
Willamette 0.18um Technology
RAM
128MB Dual-Channel RDRAM
Motherboard
Dell 8100 (Microprocessor)
Graphics
MV500 (800x600@60Hz)
32MB NVIDIA GeForce2 GTS/GeForce2 Pro (NVIDIA)
Storage
37GB Western Digital WDC WD400BB (ATA)
Optical Drives
SONY CD-RW CRX160E
NEC DV-5700A
Audio
Santa Cruz WDM Interface
Operating System
Windows XP Professional 32-bit SP3
Computer type: Tower
Windows Security Center
Firewall Disabled
Windows Update
AutoUpdate Not configured
Antivirus
Antivirus Disabled
Company Name AVAST Software
Display Name avast! Antivirus
Product Version 9.0.2011
Virus Signature Database Up to date
.NET Frameworks installed
v2.0
Internet Explorer
Version 8.0.6001.18702
Environment Variables
USERPROFILE C:\Documents and Settings\Admin
SystemRoot C:\WINDOWS
User Variables
TEMP C:\Documents and Settings\Admin\Local
Settings\Temp
TMP C:\Documents and Settings\Admin\Local
Settings\Temp
Machine Variables
ComSpec C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK NO
NUMBER_OF_PROCESSORS 1
OS Windows_NT
Path C:\WINDOWS\system32
C:\WINDOWS
C:\WINDOWS\system32\wbem
C:\Program Files\Common Files\Adobe\AGL
PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE x86
PROCESSOR_IDENTIFIER x86 Family 15 Model 1 Stepping 2,
GenuineIntel
PROCESSOR_LEVEL 15
PROCESSOR_REVISION 0102
TEMP C:\WINDOWS\TEMP
TMP C:\WINDOWS\TEMP
windir C:\WINDOWS
Power Profile
Active power scheme Home/Office Desk
Hibernation Enabled
Turn Off Monitor after: (On AC Power) 20 min
Turn Off Hard Disk after: (On AC Power) Never
Suspend after: (On AC Power) Never
Screen saver Enabled
Uptime
Current Session
Current Time 1/4/2014 8:11:53 PM
Current Uptime 21,370 sec (0 d, 05 h, 56 m, 10 s)
Last Boot Time 1/4/2014 2:15:43 PM
Services
Running AOL Connectivity Service
Running Application Layer Gateway Service
Running avast! Antivirus
Running BITS
Running COM+ Event System
Running Computer Browser
Running CryptSvc
Running DCOM Server Process Launcher
Running DHCP Client
Running Distributed Link Tracking Client
Running DNS Client
Running Error Reporting Service
Running Event Log
Running Fast User Switching Compatibility
Running Help and Support
Running HID Input Service
Running IPSEC Services
Running Logical Disk Manager
Running Network Connections
Running Network Location Awareness (NLA)
Running NVIDIA Display Driver Service
Running PCTEL Speaker Phone
Running Plug and Play
Running Print Spooler
Running Protected Storage
Running Remote Access Connection Manager
Running Remote Procedure Call (RPC)
Running Remote Registry
Running Secondary Logon
Running Security Accounts Manager
Running Security Center
Running Server
Running Shell Hardware Detection
Running SSDP Discovery Service
Running System Event Notification
Running System Restore Service
Running Task Scheduler
Running TCP/IP NetBIOS Helper
Running Telephony
Running Terminal Services
Running Themes
Running WebClient
Running Windows Audio
Running Windows Firewall/Internet Connection Sharing (ICS)
Running Windows Management Instrumentation
Running Windows Time
Running Wireless Zero Configuration
Running Workstation
Stopped .NET Runtime Optimization Service v2.0.50727_X86
Stopped Adobe LM Service
Stopped Alerter
Stopped Application Management
Stopped ASP.NET State Service
Stopped Automatic Updates
Stopped ClipBook
Stopped COM+ System Application
Stopped Distributed Transaction Coordinator
Stopped Extensible Authentication Protocol Service
Stopped Health Key and Certificate Management Service
Stopped HTTP SSL
Stopped IMAPI CD-Burning COM Service
Stopped Indexing Service
Stopped Logical Disk Manager Administrative Service
Stopped Messenger
Stopped MS Software Shadow Copy Provider
Stopped Net Logon
Stopped NetMeeting Remote Desktop Sharing
Stopped Network Access Protection Agent
Stopped Network DDE
Stopped Network DDE DSDM
Stopped Network Provisioning Service
Stopped NT LM Security Support Provider
Stopped Performance Logs and Alerts
Stopped Portable Media Serial Number Service
Stopped QoS RSVP
Stopped Remote Access Auto Connection Manager
Stopped Remote Desktop Help Session Manager
Stopped Remote Procedure Call (RPC) Locator
Stopped Removable Storage
Stopped Routing and Remote Access
Stopped Smart Card
Stopped Telnet
Stopped Uninterruptible Power Supply
Stopped Universal Plug and Play Device Host
Stopped Volume Shadow Copy
Stopped Windows Image Acquisition (WIA)
Stopped Windows Installer
Stopped Windows Management Instrumentation Driver Extensions
Stopped Wired AutoConfig
Stopped WMI Performance Adapter
TimeZone
TimeZone GMT -5:00 Hours
Language English (United States)
Location United States
Format English (United States)
Currency $
Date Format M/d/yyyy
Time Format h:mm:ss tt
Scheduler
1/4/2014 9:24 PM;Every 12 hour(s) from 9:24 PM for 24 hour(s) every day,
starting 1/4/2014
avast! Emergency Update
System Folders
Application Data C:\Documents and Settings\All Users\Application
Data
Cookies C:\Documents and Settings\Admin\Cookies
Desktop C:\Documents and Settings\Admin\Desktop
Documents C:\Documents and Settings\All Users\Documents
Fonts C:\WINDOWS\Fonts
Global Favorites C:\Documents and Settings\All Users\Favorites
Internet History C:\Documents and Settings\Admin\Local
Settings\History
Local Application Data C:\Documents and Settings\Admin\Local
Settings\Application Data
Music C:\Documents and Settings\All Users\Documents\My Music
Path for burning CD C:\Documents and Settings\Admin\Local
Settings\Application Data\Microsoft\CD Burning
Physical Desktop C:\Documents and Settings\Admin\Desktop
Pictures C:\Documents and Settings\All Users\Documents\My Pictures
Program Files C:\Program Files
Public Desktop C:\Documents and Settings\All Users\Desktop
Start Menu C:\Documents and Settings\All Users\Start Menu
Start Menu Programs C:\Documents and Settings\All Users\Start
Menu\Programs
Startup C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Templates C:\Documents and Settings\All Users\Templates
Temporary Internet Files C:\Documents and Settings\Admin\Local
Settings\Temporary Internet Files
User Favorites C:\Documents and Settings\Admin\Favorites
Videos C:\Documents and Settings\All Users\Documents\My Videos
Windows Directory C:\WINDOWS
Windows/System C:\WINDOWS\system32
Process List
alg.exe
Process ID 556
Path C:\WINDOWS\System32\alg.exe
Memory Usage 64 KB
Peak Memory Usage 3.56 MB
AOLacsd.exe
Process ID 2948
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
Memory Usage 1.10 MB
Peak Memory Usage 6.42 MB
aolsoftware.exe
Process ID 384
User Admin
Domain R1
Path C:\Program Files\Common
Files\AOL\1388711988\ee\AOLSoftware.exe
Memory Usage 2.08 MB
Peak Memory Usage 9.13 MB
aoltpsd3.exe
Process ID 3576
User Admin
Domain R1
Path C:\Program Files\Common
Files\AOL\Topspeed\3.0\aoltpsd3.exe
Memory Usage 388 KB
Peak Memory Usage 4.16 MB
AvastSvc.exe
Process ID 1028
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files\AVAST
Software\Avast\AvastSvc.exe
Memory Usage 5.20 MB
Peak Memory Usage 47 MB
AvastUI.exe
Process ID 2628
User Admin
Domain R1
Path C:\Program Files\AVAST Software\Avast\AvastUI.exe
Memory Usage 2.09 MB
Peak Memory Usage 35 MB
csrss.exe
Process ID 484
User SYSTEM
Domain NT AUTHORITY
Path \??\C:\WINDOWS\system32\csrss.exe
Memory Usage 940 KB
Peak Memory Usage 5.28 MB
ctfmon.exe
Process ID 708
User Admin
Domain R1
Path C:\WINDOWS\system32\ctfmon.exe
Memory Usage 956 KB
Peak Memory Usage 3.43 MB
explorer.exe
Process ID 1192
User Admin
Domain R1
Path C:\WINDOWS\Explorer.EXE
Memory Usage 2.93 MB
Peak Memory Usage 17 MB
iexplore.exe
Process ID 2444
User Admin
Domain R1
Path C:\Program Files\Internet Explorer\iexplore.exe
Memory Usage 8.36 MB
Peak Memory Usage 16 MB
iexplore.exe
Process ID 2552
User Admin
Domain R1
Path C:\Program Files\Internet Explorer\iexplore.exe
Memory Usage 16 MB
Peak Memory Usage 20 MB
lsass.exe
Process ID 564
User SYSTEM
Domain NT AUTHORITY
Path C:\WINDOWS\system32\lsass.exe
Memory Usage 1.34 MB
Peak Memory Usage 5.14 MB
notepad.exe
Process ID 2496
User Admin
Domain R1
Path C:\WINDOWS\system32\NOTEPAD.EXE
Memory Usage 32 KB
Peak Memory Usage 3.61 MB
nvsvc32.exe
Process ID 1576
User SYSTEM
Domain NT AUTHORITY
Path C:\WINDOWS\system32\nvsvc32.exe
Memory Usage 40 KB
Peak Memory Usage 3.76 MB
pctspk.exe
Process ID 1592
User SYSTEM
Domain NT AUTHORITY
Path C:\WINDOWS\system32\pctspk.exe
Memory Usage 28 KB
Peak Memory Usage 2.48 MB
services.exe
Process ID 552
User SYSTEM
Domain NT AUTHORITY
Path C:\WINDOWS\system32\services.exe
Memory Usage 1.23 MB
Peak Memory Usage 3.17 MB
smss.exe
Process ID 428
User SYSTEM
Domain NT AUTHORITY
Path \SystemRoot\System32\smss.exe
Memory Usage 36 KB
Peak Memory Usage 508 KB
Speccy.exe
Process ID 2532
User Admin
Domain R1
Path C:\Program Files\Speccy\Speccy.exe
Memory Usage 12 MB
Peak Memory Usage 30 MB
spoolsv.exe
Process ID 1316
User SYSTEM
Domain NT AUTHORITY
Path C:\WINDOWS\system32\spoolsv.exe
Memory Usage 1.30 MB
Peak Memory Usage 4.71 MB
svchost.exe
Process ID 720
User SYSTEM
Domain NT AUTHORITY
Path C:\WINDOWS\system32\svchost.exe
Memory Usage 700 KB
Peak Memory Usage 3.12 MB
svchost.exe
Process ID 780
Path C:\WINDOWS\system32\svchost.exe
Memory Usage 1.02 MB
Peak Memory Usage 4.00 MB
svchost.exe
Process ID 844
User SYSTEM
Domain NT AUTHORITY
Path C:\WINDOWS\System32\svchost.exe
Memory Usage 6.92 MB
Peak Memory Usage 14 MB
svchost.exe
Process ID 936
Path C:\WINDOWS\system32\svchost.exe
Memory Usage 468 KB
Peak Memory Usage 2.82 MB
svchost.exe
Process ID 972
Path C:\WINDOWS\system32\svchost.exe
Memory Usage 76 KB
Peak Memory Usage 2.98 MB
svchost.exe
Process ID 1420
Path C:\WINDOWS\system32\svchost.exe
Memory Usage 44 KB
Peak Memory Usage 3.77 MB
svchost.exe
Process ID 2200
User SYSTEM
Domain NT AUTHORITY
Path C:\WINDOWS\system32\svchost.exe
Memory Usage 36 KB
Peak Memory Usage 7.17 MB
System
Process ID 4
Memory Usage 28 KB
Peak Memory Usage 4.03 MB
System Idle Process
Process ID 0
waol.exe
Process ID 2848
User Admin
Domain R1
Path C:\Program Files\AOL Desktop 9.7\waol.exe
Memory Usage 3.46 MB
Peak Memory Usage 34 MB
winlogon.exe
Process ID 508
User SYSTEM
Domain NT AUTHORITY
Path \??\C:\WINDOWS\system32\winlogon.exe
Memory Usage 856 KB
Peak Memory Usage 12 MB
wmiprvse.exe
Process ID 1964
Path C:\WINDOWS\system32\wbem\wmiprvse.exe
Memory Usage 3.52 MB
Peak Memory Usage 7.17 MB
wmiprvse.exe
Process ID 2220
User SYSTEM
Domain NT AUTHORITY
Path C:\WINDOWS\system32\wbem\wmiprvse.exe
Memory Usage 2.78 MB
Peak Memory Usage 4.95 MB
wscntfy.exe
Process ID 704
User Admin
Domain R1
Path C:\WINDOWS\system32\wscntfy.exe
Memory Usage 40 KB
Peak Memory Usage 2.23 MB
Security Options
Accounts: Administrator account status Enabled
Accounts: Guest account status Enabled
Accounts: Limit local account use of blank passwords to console logon
only Enabled
Accounts: Rename administrator account Administrator
Accounts: Rename guest account Guest
Audit: Audit the access of global system objects Disabled
Audit: Audit the use of Backup and Restore privilege Disabled
Audit: Shut down system immediately if unable to log security audits
Disabled
DCOM: Machine Access Restrictions in Security Descriptor Definition
Language (SDDL) syntax Not defined
DCOM: Machine Launch Restrictions in Security Descriptor Definition
Language (SDDL) syntax Not defined
Devices: Allow undock without having to log on Enabled
Devices: Allowed to format and eject removable media Administrators
Devices: Prevent users from installing printer drivers Disabled
Devices: Restrict CD-ROM access to locally logged-on user only Disabled
Devices: Restrict floppy access to locally logged-on user only Disabled
Devices: Unsigned driver installation behavior Warn but allow
installation
Domain controller: Allow server operators to schedule tasks Not
defined
Domain controller: LDAP server signing requirements Not defined
Domain controller: Refuse machine account password changes Not
defined
Domain member: Digitally encrypt or sign secure channel data (always)
Enabled
Domain member: Digitally encrypt secure channel data (when possible)
Enabled
Domain member: Digitally sign secure channel data (when possible)
Enabled
Domain member: Disable machine account password changes Disabled
Domain member: Maximum machine account password age 30 days
Domain member: Require strong (Windows 2000 or later) session key
Disabled
Interactive logon: Display user information when the session is locked
Not defined
Interactive logon: Do not display last user name Disabled
Interactive logon: Do not require CTRL+ALT+DEL Not defined
Interactive logon: Message text for users attempting to log on
Interactive logon: Message title for users attempting to log on
Interactive logon: Number of previous logons to cache (in case domain
controller is not available) 10 logons
Interactive logon: Prompt user to change password before expiration
14 days
Interactive logon: Require Domain Controller authentication to unlock
workstation Disabled
Interactive logon: Require smart card Not defined
Interactive logon: Smart card removal behavior No Action
Microsoft network client: Digitally sign communications (always)
Disabled
Microsoft network client: Digitally sign communications (if server
agrees) Enabled
Microsoft network client: Send unencrypted password to third-party SMB
servers Disabled
Microsoft network server: Amount of idle time required before suspending
session 15 minutes
Microsoft network server: Digitally sign communications (always)
Disabled
Microsoft network server: Digitally sign communications (if client
agrees) Disabled
Microsoft network server: Disconnect clients when logon hours expire
Enabled
Network access: Allow anonymous SID/Name translation Disabled
Network access: Do not allow anonymous enumeration of SAM accounts
Enabled
Network access: Do not allow anonymous enumeration of SAM accounts and
shares Disabled
Network access: Do not allow storage of credentials or .NET Passports for
network authentication Disabled
Network access: Let Everyone permissions apply to anonymous users
Disabled
Network access: Named Pipes that can be accessed anonymously
COMNAP,COMNODE,SQL\QUERY,SPOOLSS,LLSRPC,browser
Network access: Remotely accessible registry pathsSystem\CurrentControlSet\Control\ProductOptions,System\CurrentControlSet\Control\Print\Printers,System\CurrentControlSet\Control\Server Applications,System\CurrentControlSet\Services\Eventlog,Software\Microsoft\OLAP Server,Software\Microsoft\Windows
NT\CurrentVersion,System\CurrentControlSet\Control\ContentIndex,System\CurrentControlSet\Control\
Terminal Server,System\CurrentControlSet\Control\Terminal
Server\UserConfig,System\CurrentControlSet\Control\Terminal Server\DefaultUserConfiguration
Network access: Shares that can be accessed anonymously COMCFG,DFS$
Network access: Sharing and security model for local accounts Guest only - local users authenticate as Guest
Network security: Do not store LAN Manager hash value on next password change Disabled
Network security: Force logoff when logon hours expire Disabled
Network security: LAN Manager authentication level Send LM & NTLM responses
Network security: LDAP client signing requirements Negotiate signing
Network security: Minimum session security for NTLM SSP based (including
secure RPC) clients No minimum
Network security: Minimum session security for NTLM SSP based (including
secure RPC) servers No minimum
Recovery console: Allow automatic administrative logon Enabled
Recovery console: Allow floppy copy and access to all drives and all
folders Enabled
Shutdown: Allow system to be shut down without having to log on Enabled
Shutdown: Clear virtual memory pagefile Disabled
System cryptography: Use FIPS compliant algorithms for encryption,
hashing, and signing Disabled
System objects: Default owner for objects created by members of the
Administrators group Object creator
System objects: Require case insensitivity for non-Windows subsystems
Enabled
System objects: Strengthen default permissions of internal system objects
(e.g. Symbolic Links) Enabled
Device Tree
Advanced Configuration and Power Interface (ACPI) PC
Microsoft ACPI-Compliant System
ACPI Fixed Feature Button
ACPI Power Button
Intel Pentium 4 CPU 1.60GHz
System board
Unsupported Device
PCI bus
Intel 82801BA/BAM SMBus
Controller - 2443
Intel 82850 Processor to
I/O Controller - 2530
Intel®
82850/82860 Processor to AGP Controller - 2532
NVIDIA GeForce2 GTS/GeForce2 Pro
Color Monitor
Intel® 82801
PCI Bridge - 244E
3Com
3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible)
Santa Cruz™
Santa Cruz Game Port
Santa Cruz WDM Interface
U.S. Robotics 56K Voice PCI
Unimodem Half-Duplex Audio Device
Intel® 82801BA
LPC Interface Controller - 2440
Communications Port (COM1)
Direct
memory access controller
ISAPNP
Read Data Port
Numeric
data processor
Programmable interrupt controller
PS/2
Compatible Mouse
Standard
101/102-Key or Microsoft Natural PS/2 Keyboard
System
board
System
CMOS/real time clock
System
speaker
System
timer
Standard floppy disk controller
Floppy disk drive
ECP Printer Port (LPT1)
Printer Port Logical Interface
Intel® 82801BA
Ultra ATA Storage Controller - 244B
Primary IDE Channel
WDC WD400BB
Secondary IDE Channel
_NEC DV-5700A
SONY CD-RW CRX160E
Intel®
82801BA/BAM USB Universal Host Controller - 2442
USB Root
Hub
Intel®
82801BA/BAM USB Universal Host Controller - 2444
USB Root
Hub
CPU
Intel Pentium 4
Cores 1
Threads 1
Name Intel Pentium 4
Code Name Willamette
Package Socket 423 mPGA
Technology 0.18um
Specification Intel Pentium 4 CPU 1.60GHz
Family F
Extended Family F
Model 1
Extended Model 1
Stepping 2
Revision D0
Instructions MMX, SSE, SSE2
Virtualization Not supported
Hyperthreading Not supported
Stock Core Speed 1600 MHz
Stock Bus Speed 100 MHz
Caches
L1 Data Cache Size 8 KBytes
L1 trace cache 12 Kµops
L2 Unified Cache Size 256 KBytes
Core 0
Core Speed 1595.5 MHz
Multiplier x 16.0
Thread 1
APIC ID 0
RAM
Memory slots
Total memory slots 4
Used memory slots 2
Free memory slots 2
Memory
Type RDRAM
Size 128 MBytes
Channels # Dual
Physical Memory
Memory Usage 86 %
Total Physical 127 MB
Available Physical 18 MB
Total Virtual 497 MB
Available Virtual 126 MB
SPD
Number Of SPD Modules 2
Slot #1
Type RDRAM
Size 64 MBytes
Manufacturer Hyundai Electronics
Max Bandwidth PC600-53 (300 MHz)
Part Number R13216H-653
Serial Number
Week/year 51 / 100
Slot #2
Type RDRAM
Size 64 MBytes
Manufacturer Hyundai Electronics
Max Bandwidth PC600-53 (300 MHz)
Part Number R13216H-653
Serial Number
Week/year 51 / 100
Motherboard
Manufacturer Dell
Model 8100
Chipset Vendor Intel
Chipset Model i850
Chipset Revision A2
Southbridge Vendor Intel
Southbridge Model 82801BA (ICH2)
Southbridge Revision 02
BIOS
Brand Dell
Version A09
Date 10/2/2001
PCI Data
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI1
Characteristics 5V, 3.3V, PME
Slot Number 0
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI2
Characteristics 5V, 3.3V, PME
Slot Number 1
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI3
Characteristics 5V, 3.3V, PME
Slot Number 2
Slot PCI
Slot Type PCI
Slot Usage In Use
Bus Width 32 bit
Slot Designation PCI4
Characteristics 5V, 3.3V, PME
Slot Number 3
Slot PCI
Slot Type PCI
Slot Usage In Use
Bus Width 32 bit
Slot Designation PCI5
Characteristics 5V, 3.3V, PME
Slot Number 4
Slot AGP 4X
Slot Type AGP 4X
Slot Usage In Use
Bus Width 32 bit
Slot Designation AGP1
Characteristics PME
Slot Number 5
Graphics
Monitor
Name MV500 on NVIDIA GeForce2 GTS/GeForce2 Pro
Current Resolution 800x600 pixels
Work Resolution 800x566 pixels
State Enabled, Primary, Output devices support
Monitor Width 800
Monitor Height 600
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
NVIDIA GeForce2 GTS/GeForce2 Pro
Manufacturer NVIDIA
Model GeForce2 GTS/GeForce2 Pro
GPU NV15
Device ID 10DE-0150
Revision A5
Subvendor NVIDIA (10DE)
Current Performance Level Level 0
Transistors 25 M
Release Date Apr 2000
DirectX Support 7.0
OpenGL Support 1.2
GPU Clock 200 MHz
Memory Clock 333 MHz
Driver version 7.1.8.4
BIOS Version 2.15.01.13.01
ROPs 4
Shaders Vertex 4/Pixel 40
Memory Type DDR
Memory 32 MB
Bus Width 128 Bit
Pixel Fillrate 0.8 GPixels/s
Texture Fillrate 1.6 GTexels/s
Bandwidth 10.7 GB/s
Count of performance levels : 1
Level 1
Storage
Hard drives
WDC WD400BB
Manufacturer Western Digital
Form Factor GB/2.5-inch
Interface/Connector SATA 1.5 Gb/s with 22-pin SATA
connector
Heads 16
Cylinders 4,863
Tracks 1,240,065
Sectors 78,124,095
Device type Fixed
ATA Standard ATA/ATAPI-5
LBA Size 28bit LBA
Power On Count 1280 times
Power On Time 224.0 days
Features S.M.A.R.T., AAM
Transfer Mode Ultra DMA/100
Interface ATA
Capacity 37.3 GB
Real size 40,000,000,000 bytes
RAID Type None
S.M.A.R.T
Status Good
01 Read Error Rate 200 (200) Data
0000000000
03 Spin-Up Time 099 (093) Data 0000000989
04 Start/Stop Count 099 (099) Data
000000052D
05 Reallocated Sectors Count 200 (200)
Data 0000000000
07 Seek Error Rate 200 (200) Data
0000000000
09 Power-On Hours (POH) 093 (093) Data
0000001500
0A Spin Retry Count 100 (100) Data
0000000000
0B Recalibration Retries 100 (100)
Data 0000000000
0C Device Power Cycle Count 099 (099)
Data 0000000500
C4 Reallocation Event Count 200 (200)
Data 0000000000
C5 Current Pending Sector Count 200 (200)
Data 0000000000
C6 Uncorrectable Sector Count 200 (200)
Data 0000000000
C7 UltraDMA CRC Error Count 200 (200)
Data 0000000000
C8 Write Error Rate / Multi-Zone Error
Rate 200 (200) Data 0000000000
Partition 0
Partition ID Disk #0, Partition #0
Disk Letter C:
File System NTFS
Volume Serial Number
Size 37.3 GB
Used Space 31.7 GB (86%)
Free Space 5.55 GB (14%)
Optical Drives
CD-RW
Media Type CD Writer
Name SONY CD-RW
Availability Running/Full Power
Capabilities Random Access, Supports Removable Media
Read capabilities CD-R, CD-RW, CD-ROM
Write capabilities CD-R, CD-RW
Config Manager Error Code Device is working properly
Config Manager User Config FALSE
Drive D:
Media Loaded FALSE
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 1
SCSI Target Id 0
Status OK
DV-5700A
Media Type DVD Reader
Name NEC DV-5700A
Availability Running/Full Power
Capabilities Random Access, Supports Removable Media
Read capabilities CD-R, CD-RW, CD-ROM, DVD-ROM, DVD-R, DVD-R DL,
DVD-RW DL
Config Manager Error Code Device is working properly
Config Manager User Config FALSE
Drive E:
Media Loaded FALSE
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 1
SCSI Target Id 1
Status OK
Audio
Sound Cards
Santa Cruz WDM Interface
Unimodem Half-Duplex Audio Device
Playback Devices
Santa Cruz
Modem #0 Line Record
Recording Devices
Santa Cruz
Modem #0 Line Playback
Peripherals
Standard 101/102-Key
Device Kind Keyboard
Device Name Standard 101/102-Key
Vendor (Standard keyboards)
Location plugged into keyboard port
Driver
Date 7-1-2001
Version 5.1.2600.2180
File C:\WINDOWS\system32\DRIVERS\i8042prt.sys
File C:\WINDOWS\system32\DRIVERS\kbdclass.sys
PS/2 Compatible Mouse
Device Kind Mouse
Device Name PS/2 Compatible Mouse
Vendor Microsoft
Location plugged into PS/2 mouse port
Driver
Date 7-1-2001
Version 5.1.2600.0
File C:\WINDOWS\system32\DRIVERS\i8042prt.sys
File C:\WINDOWS\system32\DRIVERS\mouclass.sys
Printers
CutePDF Writer (Default Printer)
Printer Port CPW2:
Print Processor WinPrint
Availability
Priority 1
Duplex None
Print Quality
Status Unknown
Driver
Driver Name CutePDF Writer (v6.00)
Driver Path
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\PSCRIPT5.DLL
Network
You are connected to the internet
Connected through WAN (PPP/SLIP) Interface
IP Address xxx.xxx.x.xx
Subnet mask xxx.xxx.xxx.xxx
Gateway server xxx.xxx.x.xx
Preferred DNS server xxx.xxx.xxx.xxx
DHCP Disabled
External IP Address xxx.xxx.x.xx
Adapter Type PPP
NetBIOS over TCP/IP Unknown
NETBIOS Node Type Mixed node
Link Speed 0 Bps
Computer Name
NetBIOS Name A
DNS Name A
Membership Part of workgroup
Workgroup A
Remote Desktop
Disabled
Console
State Active
Domain A
WinInet Info
The Internet (1)
Local system has a valid connection to the Internet, but it might or
might not be currently connected
Local system uses a modem to connect to the Internet
Local system has RAS to connect to the Internet
Wi-Fi Info
Wi-Fi not enabled
WinHTTPInfo
WinHTTPSessionProxyType No proxy
Session Proxy
Session Proxy Bypass
Connect Retries 5
Connect Timeout (ms) 60,000
HTTP Version HTTP 1.1
Max Connects Per 1.0 Servers INFINITE
Max Connects Per Servers INFINITE
Max HTTP automatic redirects 10
Max HTTP status continue 10
Send Timeout (ms) 30,000
IEProxy Auto Detect Yes
IEProxy Auto Config
IEProxy
IEProxy Bypass
Default Proxy Config Access Type No proxy
Default Config Proxy
Default Config Proxy Bypass
Sharing and Discovery
File and printer sharing service Enabled
Simple File Sharing Enabled
Administrative Shares Enabled
Network access: Sharing and security model for local accounts Guest
only - local users authenticate as Guest
Adapters List
WAN (PPP/SLIP) Interface
Connection Name The Internet (1)
NetBIOS over TCPIP No
DHCP enabled No
MAC Address xxx.xxx.xxx.xxx
IP Address xxx.xxx.xxx.xxx
Subnet mask xxx.xxx.xxx.xxx
Gateway server xxx.xxx.xxx.xxx
DNS Server xxx.xxx.xxx.xxx
Network Shares
SharedDocs C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS
Current TCP Connections
C:\Program Files\AOL Desktop 9.7\waol.exe (2848)
Local ESTABLISHED Remote xx.xxx.xx.x:xxxx (Querying...
)
Local ESTABLISHED Remote xxx.xxx.x.x:xxxx (Querying...
) (ICQ)
C:\Program Files\AVAST Software\Avast\AvastSvc.exe (1028)
Local LISTEN
Local LISTEN
Local LISTEN
Local LISTEN
Local LISTEN
Local LISTEN
Local LISTEN
Local LISTEN
Local LISTEN
Local LISTEN
Local CLOSE-WAIT Remote (Querying... )
Local CLOSE-WAIT Remote (Querying... )
Local ESTABLISHED Remote (Querying... ) (HTTP)
Local CLOSE-WAIT Remote (Querying... ) (HTTP)
C:\Program Files\AVAST Software\Avast\AvastUI.exe (2628)
Local xxx.xxx.x.xx:xxxx CLOSE-WAIT Remote
xxx.xxx.x.xx:xxxx (Querying... ) (HTTPS)
Local xxx.xxx.x.xx:xxxx CLOSE-WAIT Remote
xxx.xxx.x.xx:xxxx (Querying... ) (HTTPS)
Local xxx.xxx.x.xx:xxxx CLOSE-WAIT Remote
xxx.xxx.x.xx:xxxx (Querying... ) (HTTPS)
Local xxx.xxx.x.xx:xxxx CLOSE-WAIT Remote
xxx.xxx.x.xx:xxxx (Querying... ) (HTTPS)
Local xxx.xxx.x.xx:xxxx CLOSE-WAIT Remote
xxx.xxx.x.xx:xxxx (Querying... ) (HTTPS)
Local xxx.xxx.x.xx:xxxx CLOSE-WAIT Remote
xxx.xxx.x.xx:xxxx (Querying... ) (HTTPS)
Local xxx.xxx.x.xx:xxxx CLOSE-WAIT Remote
xxx.xxx.x.xx:xxxx (Querying... ) (HTTPS)
Local xxx.xxx.x.xx:xxxx CLOSE-WAIT Remote
xxx.xxx.x.xx:xxxx (Querying... ) (HTTP)
C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
(3576)
Local xxx.x.x.x:xxxxx LISTEN
C:\WINDOWS\System32\alg.exe (556)
Local xxx.x.x.x:xxxxx LISTEN
C:\WINDOWS\system32\svchost.exe (780)
Local x.x.x.x:xxx (DCE) LISTEN
System Process
Local x.x.x.x:xxx (Windows shares) LISTEN
Generated with Speccy v1.24.632
==============================================
RKINNER, Thank you for your help, we will wait for your response and next step.
Edited by jdnz, 04 January 2014 - 09:18 PM.
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