[bod88]

hi

i am unable to connect via DSL (the laptop doesn't recognize the connection). the wifi connection no longer has the limited service symbol on the icon in the bottom right hand corner, however I am still unable to access the internet via google chrome or internet explorer.

[Advertisements]

Another plan. We will fix the Internet first, then checking with MBAM and ESET (because ESET and MBAM need Internet connection for downloading their definitions).

So for our problem I like to see a picture of the Device Manager.

• Open Device Manager by clicking Start , then type into the Search box devmgmt.msc and press Enter
• A Window will open - please expand the Network Adapters section
• Take a screenshot of that Window and attach it here (click on Use Full Editor >> then on Click to Attach Files and select the image file)

How to take a screenshot?

Follow this guide here on how to take a screenshot.

 

After we have enough information I will begin to fix the Internet issue.

[Machiavelli]

Another plan. We will fix the Internet first, then checking with MBAM and ESET (because ESET and MBAM need Internet connection for downloading their definitions).

So for our problem I like to see a picture of the Device Manager.

• Open Device Manager by clicking Start , then type into the Search box devmgmt.msc and press Enter
• A Window will open - please expand the Network Adapters section
• Take a screenshot of that Window and attach it here (click on Use Full Editor >> then on Click to Attach Files and select the image file)

How to take a screenshot?

Follow this guide here on how to take a screenshot.

 

After we have enough information I will begin to fix the Internet issue.

[bod88]

please find screenshot attached!

[Machiavelli]

OK, do the same again as before, then do a Right click on Intel® 82579LM Gigabit Network Connection and select Update drivers (or something like that [Sorry, I haven't an English Windows]). Do the same for Microsoft Virtual Wifi Miniport Adapter.

Then,
go again into the Device Manager, expand Network Adapters, do a Right click on Intel® 82579LM Gigabit Network Connection and select Properties. Make a screenshot as you did before. Do the same for Microsoft Virtual Wifi Miniport Adapter. Attach the image files here.

Also, provide me with a new MiniToolBox Log:

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log
• List Installed Programs
• List Devices
• List Users, Partitions and Memory size.
• List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

 

Do you have any (driver) disk for the WIFI Stick etc.?

[bod88]

dont have any driver disks i'm afraid







MiniToolBox by Farbar Version: 23-01-2014
Ran by bryan.o'donovan (administrator) on 06-03-2014 at 20:40:52
Running from "Y:\"
Microsoft Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Intel® Centrino® Advanced-N 6205 = Wireless Network Connection (Connected)
Intel® 82579LM Gigabit Network Connection = Local Area Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : G002065
Primary Dns Suffix . . . . . . . : internal.theclancygroup.co.uk
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : internal.theclancygroup.co.uk

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : A0-88-B4-2D-49-39
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6205
Physical Address. . . . . . . . . : A0-88-B4-2D-49-38
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::eddf:37b6:9b70:f3ba%17(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.243.186(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 446728372
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-67-DB-26-2C-41-38-0A-89-BB
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® 82579LM Gigabit Network Connection
Physical Address. . . . . . . . . : 2C-41-38-0A-89-BB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : CC-52-AF-89-43-94
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{D93CA7A8-0402-4638-81E6-2BBAD68B534A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{6A3AB423-6676-4D66-BE18-4E6E1FE50498}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{CEA640FF-3FCF-4639-A830-7B55D6F2C34A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{85A4E338-CE07-43EB-8284-C8AD53845FBB}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: fec0:0:0:ffff::1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host google.com. Please check the name and try again.
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: fec0:0:0:ffff::1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host yahoo.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
18...a0 88 b4 2d 49 39 ......Microsoft Virtual WiFi Miniport Adapter
17...a0 88 b4 2d 49 38 ......Intel® Centrino® Advanced-N 6205
16...2c 41 38 0a 89 bb ......Intel® 82579LM Gigabit Network Connection
13...cc 52 af 89 43 94 ......Bluetooth Device (Personal Area Network)
1...........................Software Loopback Interface 1
19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
11...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
36...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
40...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
169.254.0.0 255.255.0.0 On-link 169.254.243.186 281
169.254.243.186 255.255.255.255 On-link 169.254.243.186 281
169.254.255.255 255.255.255.255 On-link 169.254.243.186 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 169.254.243.186 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 169.254.243.186 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
17 281 fe80::/64 On-link
17 281 fe80::eddf:37b6:9b70:f3ba/128
On-link
1 306 ff00::/8 On-link
17 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Program Files\Neoteris\Secure Application Manager\gapsp.dll [115760] (Neoteris)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 08 C:\Windows\system32\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 33 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 34 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 35 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 36 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 37 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 38 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 39 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 40 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 41 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 42 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 43 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/06/2014 03:42:00 PM) (Source: Validity USDK) (User: )
Description: SSL alert by host: Description is: 47.

Error: (03/06/2014 03:28:57 PM) (Source: Sophos Message Router) (User: NT AUTHORITY)
Description: The network identity (also known as the Interoperable Object Reference or IOR) of the local computer is invalid.%%3

Error: (03/06/2014 02:39:49 PM) (Source: Sophos Message Router) (User: NT AUTHORITY)
Description: The network identity (also known as the Interoperable Object Reference or IOR) of the local computer is invalid.%%3

Error: (03/06/2014 02:39:42 PM) (Source: Validity USDK) (User: )
Description: SSL alert by host: Description is: 47.

Error: (03/06/2014 02:31:02 PM) (Source: Validity USDK) (User: )
Description: SSL alert by host: Description is: 47.

Error: (03/06/2014 01:55:26 PM) (Source: Sophos Message Router) (User: NT AUTHORITY)
Description: The network identity (also known as the Interoperable Object Reference or IOR) of the local computer is invalid.%%3

Error: (03/06/2014 01:44:05 PM) (Source: Sophos Message Router) (User: NT AUTHORITY)
Description: The network identity (also known as the Interoperable Object Reference or IOR) of the local computer is invalid.%%3

Error: (03/06/2014 01:32:23 PM) (Source: Validity USDK) (User: )
Description: SSL alert by host: Description is: 47.

Error: (03/06/2014 01:31:43 PM) (Source: Sophos Message Router) (User: NT AUTHORITY)
Description: The network identity (also known as the Interoperable Object Reference or IOR) of the local computer is invalid.%%3

Error: (03/06/2014 01:31:43 PM) (Source: Sophos Message Router) (User: NT AUTHORITY)
Description: DNS lookup failure trying to resolve the following addresses: CZC9080001-.%%3


System errors:
=============
Error: (03/06/2014 08:39:48 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (03/06/2014 08:34:19 PM) (Source: TermService) (User: )
Description: The terminal server cannot register 'TERMSRV' Service Principal Name to be used for server authentication. The following error occured: The specified domain either does not exist or could not be contacted.
.

Error: (03/06/2014 03:39:48 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (03/06/2014 03:29:48 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (03/06/2014 03:26:53 PM) (Source: TermService) (User: )
Description: The terminal server cannot register 'TERMSRV' Service Principal Name to be used for server authentication. The following error occured: The specified domain either does not exist or could not be contacted.
.

Error: (03/06/2014 03:24:27 PM) (Source: TermService) (User: )
Description: The terminal server cannot register 'TERMSRV' Service Principal Name to be used for server authentication. The following error occured: The specified domain either does not exist or could not be contacted.
.

Error: (03/06/2014 03:23:08 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (03/06/2014 02:28:47 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (03/06/2014 02:18:47 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (03/06/2014 02:08:47 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)


Microsoft Office Sessions:
=========================
Error: (12/17/2013 02:27:44 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 450571 seconds with 18060 seconds of active time. This session ended with a crash.

Error: (10/11/2013 09:30:43 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 355880 seconds with 30420 seconds of active time. This session ended with a crash.

Error: (08/14/2013 05:30:16 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 43547 seconds with 60 seconds of active time. This session ended with a crash.

Error: (08/05/2013 06:58:46 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 1787939 seconds with 50880 seconds of active time. This session ended with a crash.

Error: (07/29/2013 06:18:14 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 324419 seconds with 8640 seconds of active time. This session ended with a crash.

Error: (07/18/2013 01:47:29 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 279029 seconds with 21060 seconds of active time. This session ended with a crash.

Error: (04/24/2013 01:51:48 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 71491 seconds with 1200 seconds of active time. This session ended with a crash.

Error: (04/16/2013 06:25:41 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 49 seconds with 0 seconds of active time. This session ended with a crash.

Error: (07/06/2012 01:01:09 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6557.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 8763 seconds with 2820 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Reader 9.5.0 (Version: 9.5.0)
Adobe Shockwave Player 11.5 (Version: 11.5.9.620)
Alcor Micro Smart Card Reader Driver (Version: 1.7.16.0)
ATI Catalyst Install Manager (Version: 3.0.812.0)
AutoCAD LT 2013 - English (Version: 19.0.55.0)
AutoCAD LT 2013 Language Pack - English (Version: 19.0.55.0)
Autodesk Content Service (Version: 3.0.84.0)
Autodesk Content Service Language Pack (Version: 3.0.84.0)
Autodesk Material Library 2013 (Version: 3.0.13)
Autodesk Material Library Base Resolution Image Library 2013 (Version: 3.0.13)
Autodesk Sync (Version: 3.5.24.0)
AVG 2013 (Version: 13.0.3705)
Bentley DGN IFilter (Version: 1.0.1.11)
Bentley DGN Preview Handler (Version: 8.11.8004)
Bentley DGN Thumbnail Provider (Version: 8.11.7.410)
Bentley V8i (SELECTseries 3) - Autodesk® RealDWG™ 2012 (Version: 8.11.9.292)
Bentley V8i (SELECTseries 3) - Autodesk® RealDWG™ 2014 (Version: 08.11.09.459)
Bentley View V8i (SELECTseries 3) 08.11.09.459 (Version: 08.11.09.459)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2011.0206.1335.24298)
Catalyst Control Center InstallProxy (Version: 2011.0206.1335.24298)
Catalyst Control Center Localization All (Version: 2011.0206.1335.24298)
Catalyst Control Center Profiles Mobile (Version: 2011.0206.1335.24298)
CCC Help Chinese Standard (Version: 2011.0206.1334.24298)
CCC Help Chinese Traditional (Version: 2011.0206.1334.24298)
CCC Help Czech (Version: 2011.0206.1334.24298)
CCC Help Danish (Version: 2011.0206.1334.24298)
CCC Help Dutch (Version: 2011.0206.1334.24298)
CCC Help English (Version: 2011.0206.1334.24298)
CCC Help Finnish (Version: 2011.0206.1334.24298)
CCC Help French (Version: 2011.0206.1334.24298)
CCC Help German (Version: 2011.0206.1334.24298)
CCC Help Greek (Version: 2011.0206.1334.24298)
CCC Help Hungarian (Version: 2011.0206.1334.24298)
CCC Help Italian (Version: 2011.0206.1334.24298)
CCC Help Japanese (Version: 2011.0206.1334.24298)
CCC Help Korean (Version: 2011.0206.1334.24298)
CCC Help Norwegian (Version: 2011.0206.1334.24298)
CCC Help Polish (Version: 2011.0206.1334.24298)
CCC Help Portuguese (Version: 2011.0206.1334.24298)
CCC Help Russian (Version: 2011.0206.1334.24298)
CCC Help Spanish (Version: 2011.0206.1334.24298)
CCC Help Swedish (Version: 2011.0206.1334.24298)
CCC Help Thai (Version: 2011.0206.1334.24298)
CCC Help Turkish (Version: 2011.0206.1334.24298)
ccc-core-static (Version: 2011.0206.1335.24298)
ccc-utility (Version: 2011.0206.1335.24298)
Configuration Manager Client (Version: 5.00.7804.1000)
CPC Lite pi 6.5.9 (Version: 6.5.9)
CPC View ax 6.5.9 (Version: 6.5.9)
CutePDF Writer 2.8
DAEMON Tools Lite (Version: 4.46.1.0327)
DHTML Editing Component (Version: 6.02.0002)
DirectX 9 Runtime (Version: 1.00.0000)
DWG TrueView 2012 (Version: 18.2.51.0)
Google Chrome (Version: 32.0.1700.107)
Google Toolbar for Firefox (Version: 7.1.20101113)
Google Update Helper (Version: 1.3.22.3)
HDR Preview (Version: 1.0.0.2)
Host Checker (Version: 4.1.1.7335)
HP 3D DriveGuard (Version: 4.1.4.1)
HP Deskjet 1050 J410 series Basic Device Software (Version: 22.50.231.0)
HP Deskjet 1050 J410 series Help (Version: 140.0.66.66)
HP Deskjet 3050A J611 series Basic Device Software (Version: 23.0.504.0)
HP Deskjet 3050A J611 series Help (Version: 140.0.2.2)
HP HotKey Support (Version: 4.0.10.1)
HP Integrated Module with Bluetooth wireless technology (Version: 6.2.1.500)
HP Officejet 7500 E910 Basic Device Software (Version: 22.50.231.0)
HP Officejet 7500 E910 Help (Version: 140.0.93.93)
HP Quick Launch Buttons (Version: 6.50.12.1)
HP Webcam Driver (Version: 5.8.50009.1)
I.E. Favourites (Version: 1.0.0)
IDT Audio (Version: 1.0.6257.0)
i-model ODBC Driver for Windows 7 (Version: 01.00.00020)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Network Connections Drivers (Version: 15.4)
Intel® PROSet/Wireless for Bluetooth® + High Speed (Version: 15.2.0.0284)
Intel® Rapid Storage Technology (Version: 10.1.2.1004)
Java™ 6 Update 26 (Version: 6.0.260)
LSI HDA Modem (Version: 2.2.100)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office OSM MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2013 - English (Version: 15.0.4420.1017)
Microsoft Office Proofing Tools 2013 - Español (Version: 15.0.4420.1017)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Standard 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Policy Platform (Version: 1.2.3602.0)
Microsoft Project MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Project Professional 2013 (Version: 15.0.4420.1017)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MicroStation V8i (SELECTseries 3) 08.11.09.292 (Version: 08.11.09.292)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Numara Track-It! 8 Agent (Version: 8.0)
NVIDIA Drivers (Version: 1.10)
NVIDIA nView Desktop Manager (Version: 6.14.10.00)
Outils de vérification linguistique 2013 de Microsoft Office - Français (Version: 15.0.4420.1017)
PMB (Version: 5.2.00.03250)
PreReq (Version: 6.2.2.60)
QLBCASL (Version: 6.40.17.2)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.0.32.0)
RICOH Media Driver (Version: 2.13.00.05)
Roxio Activation Module (Version: 1.0)
Roxio Creator Audio (Version: 3.8.0)
Roxio Creator Business (Version: 10.3)
Roxio Creator Business v10 (Version: 3.8.0)
Roxio Creator Copy (Version: 3.8.0)
Roxio Creator Data (Version: 3.8.0)
Roxio Creator Tools (Version: 3.8.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio MyDVD (Version: 10.3.349)
Samsung Drive Manager (Version: 1.0.148)
Secure Application Manager (Version: 4.1.1.7335)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Sophos Anti-Virus (Version: 9.7.7)
Sophos AutoUpdate (Version: 2.5.30)
Sophos Client Firewall (Version: 2.7.0)
Sophos Remote Management System (Version: 3.3.0)
Spybot - Search & Destroy (Version: 2.2.25)
Synaptics Pointing Device Driver (Version: 14.0.10.0)
System Requirements Lab for Intel (Version: 4.5.13.0)
Tweaking.com - Windows Repair (All in One) (Version: 2.5.1)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2596560)
Validity Fingerprint Sensor Driver (Version: 4.3.117.0)
Visual Basic for Applications ® Core - English (Version: 6.5.10.32)
Visual Basic for Applications ® Core (Version: 6.5.10.32)
Visualization Content (Version: 8.11.9.292)
VLC media player 2.0.1 (Version: 2.0.1)
Web Connection
Windows Driver Package - Broadcom Bluetooth (06/15/2009 6.2.0.9000) (Version: 06/15/2009 6.2.0.9000)
Windows Driver Package - Broadcom Bluetooth (07/30/2009 6.2.0.9405) (Version: 07/30/2009 6.2.0.9405)
Windows Driver Package - Broadcom HIDClass (07/28/2009 6.2.0.9800) (Version: 07/28/2009 6.2.0.9800)
WinZip 12.0 (Version: 12.0.8252)
Yahoo! Detect

========================= Devices: ================================

Name: Microsoft System Management BIOS Driver
Description: Microsoft System Management BIOS Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: mssmbios

Name: Microsoft ACPI-Compliant Embedded Controller
Description: Microsoft ACPI-Compliant Embedded Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: mdf16
Description: mdf16
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mdf16

Name: Common Log (CLFS)
Description: Common Log (CLFS)
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: CLFS

Name: Bluetooth L2CAP Interface
Description: Bluetooth L2CAP Interface
Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5}
Manufacturer: Broadcom Corp.
Service: btwl2cap

Name: WAN Miniport (IKEv2)
Description: WAN Miniport (IKEv2)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasAgileVpn

Name: Microsoft ACPI-Compliant Control Method Battery
Description: Microsoft ACPI-Compliant Control Method Battery
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt

Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp

Name: Null
Description: Null
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Null

Name: UMBus Enumerator
Description: UMBus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus

Name: Mount Point Manager
Description: Mount Point Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mountmgr

Name: CNG
Description: CNG
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: CNG

Name: High Definition Audio Device
Description: High Definition Audio Device
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HdAudAddService

Name: Bluetooth AV Source
Description: Bluetooth AV Source
Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5}
Manufacturer: Broadcom Corp.
Service: btwavdt

Name: Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Description: Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: Microsoft ACPI-Compliant Control Method Battery
Description: Microsoft ACPI-Compliant Control Method Battery
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt

Name: Intel® Centrino® Advanced-N 6205
Description: Intel® Centrino® Advanced-N 6205
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: NETwNs32

Name: WAN Miniport (L2TP)
Description: WAN Miniport (L2TP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: Rasl2tp

Name: Parvdm
Description: Parvdm
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Parvdm

Name: Validity Sensor
Description: Validity Sensor (VFS471)
Class Guid: {53d29ef7-377c-4d14-864b-eb3a85769359}
Manufacturer: Validity Sensors, Inc.
Service: WinUSB

Name: ACPI Lid
Description: ACPI Lid
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: HP HD Webcam [Fixed]
Description: USB Video Device
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: usbvideo

Name: Windows Firewall Authorization Driver
Description: Windows Firewall Authorization Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mpsdrv

Name: cpudrv
Description: cpudrv
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: cpudrv

Name: HP Mobile Data Protection Sensor
Description: HP Mobile Data Protection Sensor
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Hewlett-Packard
Service: Accelerometer

Name: Disk Virtual Machine Bus Acceleration Filter Driver
Description: Disk Virtual Machine Bus Acceleration Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: storflt

Name: WAN Miniport (Network Monitor)
Description: WAN Miniport (Network Monitor)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: Performance Counters for Windows Driver
Description: Performance Counters for Windows Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: pcw

Name: ACPI Sleep Button
Description: ACPI Sleep Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Offline Files Driver
Description: Offline Files Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: CSC

Name: Printer Port Logical Interface
Description: Printer Port Logical Interface
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Bluetooth Remote Control
Description: Bluetooth Remote Control
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Broadcom
Service: btwrchid

Name: Trusted Platform Module 1.2
Description: Trusted Platform Module 1.2
Class Guid: {d94ee5d8-d189-4994-83d2-f68d7d41b0e6}
Manufacturer: (Standard)
Service: TPM

Name: Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 8 - 1C1E
Description: Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 8 - 1C1E
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: Generic Flash Disk USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: TCP/IP Protocol Driver
Description: TCP/IP Protocol Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Tcpip

Name: PEAUTH
Description: PEAUTH
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: PEAUTH

Name: WAN Miniport (IP)
Description: WAN Miniport (IP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: Microsoft Windows Management Interface for ACPI
Description: Microsoft Windows Management Interface for ACPI
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: WmiAcpi

Name: Xeon E3-1200/2nd Generation Intel® Core™ Processor Family PCI Express Root Port - 0101
Description: Xeon E3-1200/2nd Generation Intel® Core™ Processor Family PCI Express Root Port - 0101
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: LSI HDA Modem
Description: LSI HDA Modem
Class Guid: {4d36e96d-e325-11ce-bfc1-08002be10318}
Manufacturer: LSI
Service: Modem

Name: Intel® 82802 Firmware Hub Device
Description: Intel® 82802 Firmware Hub Device
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:

Name: Microsoft AC Adapter
Description: Microsoft AC Adapter
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt

Name: TCP/IP Registry Compatibility
Description: TCP/IP Registry Compatibility
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: tcpipreg

Name: QoS Packet Scheduler
Description: QoS Packet Scheduler
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Psched

Name: WAN Miniport (IPv6)
Description: WAN Miniport (IPv6)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: Direct Application Launch Button
Description: Direct Application Launch Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: System Attribute Cache
Description: System Attribute Cache
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: discache

Name: Renesas Electronics USB 3.0 Root Hub
Description: Renesas Electronics USB 3.0 Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Renesas Electronics
Service: nusb3hub

Name: Microsoft Virtual WiFi Miniport Adapter
Description: Microsoft Virtual WiFi Miniport Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vwifimp

Name: hp DVD RW AD-7711H
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom

Name: Bluetooth AV Remote Control Target
Description: Bluetooth AV Remote Control Target
Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5}
Manufacturer: Broadcom Corp.
Service:

Name: Synaptics PS/2 Port Compatible TouchPad
Description: Synaptics PS/2 Port Compatible TouchPad
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Synaptics
Service: i8042prt

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: ACPI Fixed Feature Button
Description: ACPI Fixed Feature Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: TDTCP
Description: TDTCP
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: TDTCP

Name: WAN Miniport (PPPOE)
Description: WAN Miniport (PPPOE)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasPppoe

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: LDDM Graphics Subsystem
Description: LDDM Graphics Subsystem
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: DXGKrnl

Name: High Definition Audio Controller
Description: High Definition Audio Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HDAudBus

Name: Radeon HD 6470M
Description: Radeon HD 6470M
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: ATI Technologies Inc.
Service: amdkmdap

Name: 2nd Generation Intel® Core™ Processor Family DRAM Controller - 0104
Description: 2nd Generation Intel® Core™ Processor Family DRAM Controller - 0104
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:

Name: ACPI Thermal Zone
Description: ACPI Thermal Zone
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Programmable interrupt controller
Description: Programmable interrupt controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: RDPCDD
Description: RDPCDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPCDD

Name: NetIO Legacy TDI Support Driver
Description: NetIO Legacy TDI Support Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: tdx

Name: Intel® Core™ i7-2620M CPU @ 2.70GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: WAN Miniport (PPTP)
Description: WAN Miniport (PPTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: PptpMiniport

Name: Generic PnP Monitor
Description: Generic PnP Monitor
Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard monitor types)
Service: monitor

Name: Microsoft 6to4 Adapter
Description: Microsoft 6to4 Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: ACPI Thermal Zone
Description: ACPI Thermal Zone
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Keyboard Filter
Description: Keyboard Filter
Class Guid: {FC80E0C0-C54E-4ccd-8D7A-CDF5ACB65F2E}
Manufacturer:
Service:

Name: Remote Desktop Services Security Filter Driver
Description: Remote Desktop Services Security Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: tssecsrv

Name: Terminal Server Device Redirector Driver
Description: Terminal Server Device Redirector Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPDR

Name: System timer
Description: System timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: HP Integrated Module with Bluetooth 2.1 Wireless Technology
Description: HP Integrated Module with Bluetooth 2.1 Wireless Technology
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Broadcom
Service: BTHUSB

Name: WAN Miniport (SSTP)
Description: WAN Miniport (SSTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasSstp

Name: Microsoft ISATAP Adapter
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: msisadrv
Description: msisadrv
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: msisadrv

Name: TOSHIBA MK3261GSYN
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: LECA UK
Description: Flash Disk
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Generic
Service: WUDFRd

Name: Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Description: Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci

Name: ACPI Thermal Zone
Description: ACPI Thermal Zone
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: RDP Encoder Mirror Driver
Description: RDP Encoder Mirror Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPENCDD

Name: High Definition Audio Controller
Description: High Definition Audio Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HDAudBus

Name: High precision event timer
Description: High precision event timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Microsoft ISATAP Adapter #2
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: Intel® 82579LM Gigabit Network Connection
Description: Intel® 82579LM Gigabit Network Connection
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: e1cexpress

Name: Remote Desktop Device Redirector Bus
Description: Remote Desktop Device Redirector Bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: rdpbus

Name: ACPI Thermal Zone
Description: ACPI Thermal Zone
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Bluetooth Remote Control
Description: Bluetooth Remote Control
Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5}
Manufacturer: Broadcom Corp.
Service: btwavdt

Name: Direct memory access controller
Description: Direct memory access controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Microsoft Teredo Tunneling Adapter
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: VgaSave
Description: VgaSave
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: VgaSave

Name: Reflector Display Driver used to gain access to graphics data
Description: Reflector Display Driver used to gain access to graphics data
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPREFMP

Name: Terminal Server Keyboard Driver
Description: Terminal Server Keyboard Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: mvd23
Description: mvd23
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mvd23

Name: Generic USB Hub
Description: Generic USB Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Generic USB Hub)
Service: usbhub

Name: ACPI Thermal Zone
Description: ACPI Thermal Zone
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Microsoft ISATAP Adapter #3
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: ACPI x86-based PC
Description: ACPI x86-based PC
Class Guid: {4d36e966-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard computers)
Service: \Driver\ACPI_HAL

Name: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB
Description: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: Hewlett-Packard
Service: i8042prt

Name: Intel® Core™ i7-2620M CPU @ 2.70GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm

Name: Terminal Server Mouse Driver
Description: Terminal Server Mouse Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD

Name: Dynamic Volume Manager
Description: Dynamic Volume Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: volmgrx

Name: Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Description: Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci

Name: RDP Winstation Driver
Description: RDP Winstation Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPWD

Name: Microsoft ISATAP Adapter #4
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: NativeWiFi Filter
Description: NativeWiFi Filter
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NativeWifiP

Name: ACPI Thermal Zone
Description: ACPI Thermal Zone
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Bitlocker Drive Encryption Filter Driver
Description: Bitlocker Drive Encryption Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: fvevol

Name: Intel® Centrino® Wireless Bluetooth® + High Speed Virtual Adapter
Description: Intel® Centrino® Wireless Bluetooth® + High Speed Virtual Adapter
Class Guid: {dad27e18-2598-4484-98b0-5dba8e007f6a}
Manufacturer: Intel Corporation
Service: AMPPAL

Name: Intel® Mobile Express Chipset SATA AHCI Controller
Description: Intel® Mobile Express Chipset SATA AHCI Controller
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: iaStor

Name: Renesas Electronics USB 3.0 Host Controller
Description: Renesas Electronics USB 3.0 Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Renesas Electronics
Service: nusb3xhc

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: Plug and Play Software Device Enumerator
Description: Plug and Play Software Device Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: swenum

Name: ECP Printer Port (LPT1)
Description: ECP Printer Port
Class Guid: {4d36e978-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard port types)
Service: Parport

Name: Generic USB Hub
Description: Generic USB Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Generic USB Hub)
Service: usbhub

Name: Storage volumes
Description: Storage volumes
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: volsnap

Name: Link-Layer Topology Discovery Responder
Description: Link-Layer Topology Discovery Responder
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: rspndr

Name: File as Volume Driver
Description: File as Volume Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: blbdrive

Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: ACPI

Name: DAEMON Tools Virtual Bus
Description: DAEMON Tools Virtual Bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: DT Soft Ltd
Service: dtsoftbus01

Name: HTTP
Description: HTTP
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: HTTP

Name: NDIS System Driver
Description: NDIS System Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDIS

Name: Composite Bus Enumerator
Description: Composite Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: CompositeBus

Name: Virtual WiFi Filter Driver
Description: Virtual WiFi Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: vwififlt

Name: Microsoft Bluetooth Enumerator
Description: Microsoft Bluetooth Enumerator
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Microsoft
Service: BthEnum

Name: UMBus Root Bus Enumerator
Description: UMBus Root Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus

Name: Hardware Policy Driver
Description: Hardware Policy Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: hwpolicy

Name: Intel® 6 Series/C200 Series Management Engine Interface - 1C3A
Description: Intel® 6 Series/C200 Series Management Engine Interface - 1C3A
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:

Name: NDIS Usermode I/O Protocol
Description: NDIS Usermode I/O Protocol
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Ndisuio

Name: Bluetooth Peripheral Device
Description: Bluetooth Peripheral Device
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Microsoft Virtual Drive Enumerator Driver
Description: Microsoft Virtual Drive Enumerator Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: vdrvroot

Name: Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Description: Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: Extended IO Bus
Description: Extended IO Bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Microsoft Composite Battery
Description: Microsoft Composite Battery
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: Compbatt

Name: Remote Access IPv6 ARP Driver
Description: Remote Access IPv6 ARP Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wanarpv6

Name: SCF Kernel Driver
Description: SCF Kernel Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: scfdriver

Name: Bluetooth Device (Personal Area Network)
Description: Bluetooth Device (Personal Area Network)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: BthPan

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: KSecDD
Description: KSecDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: KSecDD

Name: NDProxy
Description: NDProxy
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDProxy

Name: Intel® Core™ i7-2620M CPU @ 2.70GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm

Name: Volume Manager
Description: Volume Manager
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: volmgr

Name: PCI bus
Description: PCI bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci

Name: Ancillary Function Driver for Winsock
Description: Ancillary Function Driver for Winsock
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: AFD

Name: Kernel Mode Driver Frameworks service
Description: Kernel Mode Driver Frameworks service
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wdf01000

Name: Sophos Client Firewall NDIS packet filter
Description: Sophos Client Firewall NDIS packet filter
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: scfndis

Name: KSecPkg
Description: KSecPkg
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: KSecPkg

Name: Bluetooth Device (RFCOMM Protocol TDI)
Description: Bluetooth Device (RFCOMM Protocol TDI)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RFCOMM

Name: Intel® Active Management Technology - SOL (COM3)
Description: Intel® Active Management Technology - SOL
Class Guid: {4d36e978-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: Serial

Name: amdkmdag
Description: amdkmdag
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: amdkmdag

Name: DTSOFT Virtual CdRom Device
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom

Name: System CMOS/real time clock
Description: System CMOS/real time clock
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
Description: Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: WFP Lightweight Filter
Description: WFP Lightweight Filter
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: WfpLwf

Name: Security Driver
Description: Security Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: secdrv

Name: Link-Layer Topology Discovery Mapper I/O Driver
Description: Link-Layer Topology Discovery Mapper I/O Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: lltdio

Name: NETBT
Description: NETBT
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NetBT

Name: Bluetooth Peripheral Device
Description: Bluetooth Peripheral Device
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Beep
Description: Beep
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Beep

Name: Bluetooth Hands-free Audio
Description: Bluetooth Hands-free Audio
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Broadcom
Service: btwaudio

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Windows Socket 2.0 Non-IFS Service Provider Support Environment
Description: Windows Socket 2.0 Non-IFS Service Provider Support Environment
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ws2ifsl

Name: SKMScan
Description: SKMScan
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SKMScan

Name: AMD High Definition Audio Device
Description: AMD High Definition Audio Device
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Advanced Micro Devices
Service: AtiHDAudioService

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Intel® QM67 Express Chipset Family LPC Interface Controller - 1C4F
Description: Intel® QM67 Express Chipset Family LPC Interface Controller - 1C4F
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: msisadrv

Name: Intel® Core™ i7-2620M CPU @ 2.70GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm

Name: User Mode Driver Frameworks Platform Driver
Description: User Mode Driver Frameworks Platform Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: WudfPf

Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: spldr

Name: Numeric data processor
Description: Numeric data processor
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: NSI proxy service driver.
Description: NSI proxy service driver.
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: nsiproxy

Name: Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14
Description: Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: USB Mass Storage Device
Description: USB Mass Storage Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Compatible USB storage device
Service: USBSTOR

Name: UMBus Enumerator
Description: UMBus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus


========================= Memory info: ===================================

Percentage of memory in use: 39%
Total physical RAM: 3054.36 MB
Available physical RAM: 1861.95 MB
Total Pagefile: 6107 MB
Available Pagefile: 4179.26 MB
Total Virtual: 2047.88 MB
Available Virtual: 1944.96 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:30.23 GB) (Free:4.17 GB) NTFS
2 Drive d: (Data) (Fixed) (Total:267.75 GB) (Free:217.63 GB) NTFS
5 Drive y: (LECA UK) (Removable) (Total:0.12 GB) (Free:0.02 GB) FAT

========================= Users: ========================================

User accounts for \\G002065

Administrator Guest SophosSAUG0020650

========================= Minidump Files ==================================

No minidump file found


**** End of log ****

[Machiavelli]

OK, do the same again as before, then do a Right click on Intel® 82579LM Gigabit Network Connection and select Update drivers (or something like that [Sorry, I haven't an English Windows]). Do the same for Microsoft Virtual Wifi Miniport Adapter.

Where you able to update the drivers via this way?

Are you able to connect now?

[bod88]

Hi,

The intel drive was already up to date. The WiFi adapter driver installed and is now up to date. Still no Internet connection though.

[Machiavelli]

Hey bod. Hope that everything goes well

• Click on the Start button and then select Control Panel
• A Windows will open. You will see a list - please click on Network and Sharing Center.
• Please click on your primary connection or Local Area Connection under Active Networks
  
  
  
• A window will open. Please click on Properties
• Then please click on Internet Protocol Version 4 and click Properties.
• Select Use the following DNS server addresses: and enter the adresses like in the picture below:
  
  
  
• Click OK and then close all Windows. Does it work now?

[bod88]

apologies for the delayed response, no joy with changing the address as above!

[Machiavelli]

Hello,

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log
• List Installed Programs
• List Devices
• List Users, Partitions and Memory size.
• List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

[Machiavelli]

Are you still with me?

[Essexboy]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.

[Machiavelli]

Topic reopened.

[bod88]

MiniToolBox by Farbar Version: 23-01-2014
Ran by bryan.o'donovan (administrator) on 14-03-2014 at 17:48:26
Running from "I:\"
Microsoft Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Intel® 82579LM Gigabit Network Connection = Local Area Connection (Media disconnected)
Intel® Centrino® Advanced-N 6205 = Wireless Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : G002065
Primary Dns Suffix . . . . . . . : internal.theclancygroup.co.uk
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : internal.theclancygroup.co.uk

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : A0-88-B4-2D-49-39
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6205
Physical Address. . . . . . . . . : A0-88-B4-2D-49-38
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® 82579LM Gigabit Network Connection
Physical Address. . . . . . . . . : 2C-41-38-0A-89-BB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{D93CA7A8-0402-4638-81E6-2BBAD68B534A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{6A3AB423-6676-4D66-BE18-4E6E1FE50498}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{CEA640FF-3FCF-4639-A830-7B55D6F2C34A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 127.0.0.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host google.com. Please check the name and try again.
Server: UnKnown
Address: 127.0.0.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host yahoo.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
18...a0 88 b4 2d 49 39 ......Microsoft Virtual WiFi Miniport Adapter
17...a0 88 b4 2d 49 38 ......Intel® Centrino® Advanced-N 6205
16...2c 41 38 0a 89 bb ......Intel® 82579LM Gigabit Network Connection
1...........................Software Loopback Interface 1
19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
11...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
36...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Program Files\Neoteris\Secure Application Manager\gapsp.dll [115760] (Neoteris)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 08 C:\Windows\system32\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 33 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 34 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 35 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 36 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 37 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 38 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 39 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 40 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 41 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 42 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 43 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/14/2014 05:12:32 PM) (Source: Validity USDK) (User: )
Description: SSL alert by host: Description is: 47.

Error: (03/10/2014 07:06:30 PM) (Source: Validity USDK) (User: )
Description: SSL alert by host: Description is: 47.

Error: (03/10/2014 06:43:30 PM) (Source: Validity USDK) (User: )
Description: SSL alert by host: Description is: 47.

Error: (03/10/2014 06:05:38 PM) (Source: Sophos Message Router) (User: NT AUTHORITY)
Description: The network identity (also known as the Interoperable Object Reference or IOR) of the local computer is invalid.%%3

Error: (03/09/2014 09:32:22 PM) (Source: Validity USDK) (User: )
Description: SSL alert by host: Description is: 47.

Error: (03/09/2014 09:23:26 PM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073418154

Error: (03/09/2014 09:23:17 PM) (Source: Sophos Message Router) (User: NT AUTHORITY)
Description: DNS lookup failure trying to resolve the following addresses: CZC9080001-.%%3

Error: (03/07/2014 11:31:14 AM) (Source: Validity USDK) (User: )
Description: SSL alert by host: Description is: 47.

Error: (03/07/2014 08:27:13 AM) (Source: Validity USDK) (User: )
Description: SSL alert by host: Description is: 47.

Error: (03/07/2014 08:22:34 AM) (Source: Sophos Message Router) (User: NT AUTHORITY)
Description: The network identity (also known as the Interoperable Object Reference or IOR) of the local computer is invalid.%%3


System errors:
=============
Error: (03/14/2014 05:47:41 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (03/14/2014 05:45:33 PM) (Source: TermService) (User: )
Description: The terminal server cannot register 'TERMSRV' Service Principal Name to be used for server authentication. The following error occured: The specified domain either does not exist or could not be contacted.
.

Error: (03/14/2014 05:44:31 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{05D1D5D8-18D1-4B83-85ED-A0F99D53C885}{AD65A69D-3831-40D7-9629-9B0B50A93843}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (03/14/2014 05:43:33 PM) (Source: TermService) (User: )
Description: The terminal server cannot register 'TERMSRV' Service Principal Name to be used for server authentication. The following error occured: The specified domain either does not exist or could not be contacted.
.

Error: (03/14/2014 05:11:07 PM) (Source: Microsoft-Windows-GroupPolicy) (User: NT AUTHORITY)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.

Error: (03/14/2014 05:11:07 PM) (Source: Microsoft-Windows-GroupPolicy) (User: CLANCYGROUP)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.

Error: (03/11/2014 01:06:33 AM) (Source: Microsoft-Windows-GroupPolicy) (User: CLANCYGROUP)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.

Error: (03/11/2014 01:06:33 AM) (Source: Microsoft-Windows-GroupPolicy) (User: NT AUTHORITY)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.

Error: (03/10/2014 07:02:39 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (03/10/2014 06:53:33 PM) (Source: TermService) (User: )
Description: The terminal server cannot register 'TERMSRV' Service Principal Name to be used for server authentication. The following error occured: The specified domain either does not exist or could not be contacted.
.


Microsoft Office Sessions:
=========================
Error: (12/17/2013 02:27:44 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 450571 seconds with 18060 seconds of active time. This session ended with a crash.

Error: (10/11/2013 09:30:43 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 355880 seconds with 30420 seconds of active time. This session ended with a crash.

Error: (08/14/2013 05:30:16 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 43547 seconds with 60 seconds of active time. This session ended with a crash.

Error: (08/05/2013 06:58:46 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 1787939 seconds with 50880 seconds of active time. This session ended with a crash.

Error: (07/29/2013 06:18:14 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 324419 seconds with 8640 seconds of active time. This session ended with a crash.

Error: (07/18/2013 01:47:29 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 279029 seconds with 21060 seconds of active time. This session ended with a crash.

Error: (04/24/2013 01:51:48 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 71491 seconds with 1200 seconds of active time. This session ended with a crash.

Error: (04/16/2013 06:25:41 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 49 seconds with 0 seconds of active time. This session ended with a crash.

Error: (07/06/2012 01:01:09 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6557.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 8763 seconds with 2820 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Reader 9.5.0 (Version: 9.5.0)
Adobe Shockwave Player 11.5 (Version: 11.5.9.620)
Alcor Micro Smart Card Reader Driver (Version: 1.7.16.0)
ATI Catalyst Install Manager (Version: 3.0.812.0)
AutoCAD LT 2013 - English (Version: 19.0.55.0)
AutoCAD LT 2013 Language Pack - English (Version: 19.0.55.0)
Autodesk Content Service (Version: 3.0.84.0)
Autodesk Content Service Language Pack (Version: 3.0.84.0)
Autodesk Material Library 2013 (Version: 3.0.13)
Autodesk Material Library Base Resolution Image Library 2013 (Version: 3.0.13)
Autodesk Sync (Version: 3.5.24.0)
AVG 2013 (Version: 13.0.3705)
Bentley DGN IFilter (Version: 1.0.1.11)
Bentley DGN Preview Handler (Version: 8.11.8004)
Bentley DGN Thumbnail Provider (Version: 8.11.7.410)
Bentley V8i (SELECTseries 3) - Autodesk® RealDWG™ 2012 (Version: 8.11.9.292)
Bentley V8i (SELECTseries 3) - Autodesk® RealDWG™ 2014 (Version: 08.11.09.459)
Bentley View V8i (SELECTseries 3) 08.11.09.459 (Version: 08.11.09.459)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2011.0206.1335.24298)
Catalyst Control Center InstallProxy (Version: 2011.0206.1335.24298)
Catalyst Control Center Localization All (Version: 2011.0206.1335.24298)
Catalyst Control Center Profiles Mobile (Version: 2011.0206.1335.24298)
CCC Help Chinese Standard (Version: 2011.0206.1334.24298)
CCC Help Chinese Traditional (Version: 2011.0206.1334.24298)
CCC Help Czech (Version: 2011.0206.1334.24298)
CCC Help Danish (Version: 2011.0206.1334.24298)
CCC Help Dutch (Version: 2011.0206.1334.24298)
CCC Help English (Version: 2011.0206.1334.24298)
CCC Help Finnish (Version: 2011.0206.1334.24298)
CCC Help French (Version: 2011.0206.1334.24298)
CCC Help German (Version: 2011.0206.1334.24298)
CCC Help Greek (Version: 2011.0206.1334.24298)
CCC Help Hungarian (Version: 2011.0206.1334.24298)
CCC Help Italian (Version: 2011.0206.1334.24298)
CCC Help Japanese (Version: 2011.0206.1334.24298)
CCC Help Korean (Version: 2011.0206.1334.24298)
CCC Help Norwegian (Version: 2011.0206.1334.24298)
CCC Help Polish (Version: 2011.0206.1334.24298)
CCC Help Portuguese (Version: 2011.0206.1334.24298)
CCC Help Russian (Version: 2011.0206.1334.24298)
CCC Help Spanish (Version: 2011.0206.1334.24298)
CCC Help Swedish (Version: 2011.0206.1334.24298)
CCC Help Thai (Version: 2011.0206.1334.24298)
CCC Help Turkish (Version: 2011.0206.1334.24298)
ccc-core-static (Version: 2011.0206.1335.24298)
ccc-utility (Version: 2011.0206.1335.24298)
Configuration Manager Client (Version: 5.00.7804.1000)
CPC Lite pi 6.5.9 (Version: 6.5.9)
CPC View ax 6.5.9 (Version: 6.5.9)
CutePDF Writer 2.8
DAEMON Tools Lite (Version: 4.46.1.0327)
DHTML Editing Component (Version: 6.02.0002)
DirectX 9 Runtime (Version: 1.00.0000)
DWG TrueView 2012 (Version: 18.2.51.0)
Google Chrome (Version: 32.0.1700.107)
Google Toolbar for Firefox (Version: 7.1.20101113)
Google Update Helper (Version: 1.3.22.3)
HDR Preview (Version: 1.0.0.2)
Host Checker (Version: 4.1.1.7335)
HP 3D DriveGuard (Version: 4.1.4.1)
HP Deskjet 1050 J410 series Basic Device Software (Version: 22.50.231.0)
HP Deskjet 1050 J410 series Help (Version: 140.0.66.66)
HP Deskjet 3050A J611 series Basic Device Software (Version: 23.0.504.0)
HP Deskjet 3050A J611 series Help (Version: 140.0.2.2)
HP HotKey Support (Version: 4.0.10.1)
HP Integrated Module with Bluetooth wireless technology (Version: 6.2.1.500)
HP Officejet 7500 E910 Basic Device Software (Version: 22.50.231.0)
HP Officejet 7500 E910 Help (Version: 140.0.93.93)
HP Quick Launch Buttons (Version: 6.50.12.1)
HP Webcam Driver (Version: 5.8.50009.1)
I.E. Favourites (Version: 1.0.0)
IDT Audio (Version: 1.0.6257.0)
i-model ODBC Driver for Windows 7 (Version: 01.00.00020)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Network Connections Drivers (Version: 15.4)
Intel® PROSet/Wireless for Bluetooth® + High Speed (Version: 15.2.0.0284)
Intel® Rapid Storage Technology (Version: 10.1.2.1004)
Java™ 6 Update 26 (Version: 6.0.260)
LSI HDA Modem (Version: 2.2.100)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office OSM MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2013 - English (Version: 15.0.4420.1017)
Microsoft Office Proofing Tools 2013 - Español (Version: 15.0.4420.1017)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Standard 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Policy Platform (Version: 1.2.3602.0)
Microsoft Project MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Project Professional 2013 (Version: 15.0.4420.1017)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MicroStation V8i (SELECTseries 3) 08.11.09.292 (Version: 08.11.09.292)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Numara Track-It! 8 Agent (Version: 8.0)
NVIDIA Drivers (Version: 1.10)
NVIDIA nView Desktop Manager (Version: 6.14.10.00)
Outils de vérification linguistique 2013 de Microsoft Office - Français (Version: 15.0.4420.1017)
PMB (Version: 5.2.00.03250)
PreReq (Version: 6.2.2.60)
QLBCASL (Version: 6.40.17.2)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.0.32.0)
RICOH Media Driver (Version: 2.13.00.05)
Roxio Activation Module (Version: 1.0)
Roxio Creator Audio (Version: 3.8.0)
Roxio Creator Business (Version: 10.3)
Roxio Creator Business v10 (Version: 3.8.0)
Roxio Creator Copy (Version: 3.8.0)
Roxio Creator Data (Version: 3.8.0)
Roxio Creator Tools (Version: 3.8.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio MyDVD (Version: 10.3.349)
Samsung Drive Manager (Version: 1.0.148)
Secure Application Manager (Version: 4.1.1.7335)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Sophos Anti-Virus (Version: 9.7.7)
Sophos AutoUpdate (Version: 2.5.30)
Sophos Client Firewall (Version: 2.7.0)
Sophos Remote Management System (Version: 3.3.0)
Spybot - Search & Destroy (Version: 2.2.25)
Synaptics Pointing Device Driver (Version: 14.0.10.0)
System Requirements Lab for Intel (Version: 4.5.13.0)
Tweaking.com - Windows Repair (All in One) (Version: 2.5.1)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2596560)
Validity Fingerprint Sensor Driver (Version: 4.3.117.0)
Visual Basic for Applications ® Core - English (Version: 6.5.10.32)
Visual Basic for Applications ® Core (Version: 6.5.10.32)
Visualization Content (Version: 8.11.9.292)
VLC media player 2.0.1 (Version: 2.0.1)
Web Connection
Windows Driver Package - Broadcom Bluetooth (06/15/2009 6.2.0.9000) (Version: 06/15/2009 6.2.0.9000)
Windows Driver Package - Broadcom Bluetooth (07/30/2009 6.2.0.9405) (Version: 07/30/2009 6.2.0.9405)
Windows Driver Package - Broadcom HIDClass (07/28/2009 6.2.0.9800) (Version: 07/28/2009 6.2.0.9800)
WinZip 12.0 (Version: 12.0.8252)
Yahoo! Detect

========================= Memory info: ===================================

Percentage of memory in use: 32%
Total physical RAM: 3054.36 MB
Available physical RAM: 2074.93 MB
Total Pagefile: 6107 MB
Available Pagefile: 4196.2 MB
Total Virtual: 2047.88 MB
Available Virtual: 1940.96 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:30.23 GB) (Free:4.19 GB) NTFS
2 Drive d: (Data) (Fixed) (Total:267.75 GB) (Free:217.63 GB) NTFS
5 Drive i: () (Removable) (Total:0.95 GB) (Free:0.58 GB) FAT32

========================= Users: ========================================

User accounts for \\G002065

Administrator Guest SophosSAUG0020650

========================= Minidump Files ==================================

No minidump file found


**** End of log ****

[Machiavelli]

Hey,
please open a topic here. Please put a link to here into the new topic that they know that we had Malware problems. After the internet problem is solved please come back into this topic.