[ColtsFan18]

BAHAHAHAHA!!!!!!!!!!  I beat you to it!

 

But there is still no Default folder.  Only the one I changed to Default Backup.

Edited by ColtsFan18, 01 April 2014 - 09:52 PM.

[Advertisements]

Good news we are getting somewhere.....maybe

[Nutloaf]

Good news we are getting somewhere.....maybe

[ColtsFan18]

How?  I still have no new default folder.

[Nutloaf]

Hmmmm. Well let's make one then

Go back to the User Data folder. Right click in that window and select New then click Folder Now name that folder Default close windows and open Chrome, What happens.

[ColtsFan18]

OK, be right back... don't disappear.

[ColtsFan18]

OK.  I made the folder.  Opened Chrome and navigated to 2 pages.  Went back and the folder is there but it's still empty.  Now what?

[Nutloaf]

Ok bizarre. Delete the new default folder we made and rename the Default Backup folder back to Default so we are back where we started. I will use 2 tools instead to clean Chrome.

First I want you to open the ADWcleaner you downloaded from CNET and select Uninstall I want you to download the 2 tools using only the links I provide you. Click the links and the downloads will start automatically

1. Run ADWcleaner

• Using this link Download ADWcleaner and save to Desktop.
• Right click ADWcleaner and Run as Administrator then select Scan
• Once the scan is complete click Clean
• A reboot will be asked for click O.K
• On reboot a log will be produced, please post in your next reply.

• 2. Junkware Removal Tool
  
  1. Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Right-mouse click JRT.exe and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

Open Chrome and tell me if its behaving after you run both tools.

[ColtsFan18]

OK.  Uninstalled first ADWcleaner.  New one installed, so is Junkware removal tool.  Scans are running.

[ColtsFan18]

AdwCleaner Log:

 

# AdwCleaner v3.023 - Report created 01/04/2014 at 23:32:13
# Updated 01/04/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Tammy - TAMS
# Running from : C:\Users\Tammy\Downloads\AdwCleaner(1).exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Users\Tammy\AppData\Local\SearchProtect

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\Software\SearchProtect

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16521


-\\ Mozilla Firefox v28.0 (en-US)

[ File : C:\Users\Tammy\AppData\Roaming\Mozilla\Firefox\Profiles\kb8qej9g.default-1396217641706\prefs.js ]


*************************

AdwCleaner[R0].txt - [3985 octets] - [30/03/2014 15:17:54]
AdwCleaner[R1].txt - [1004 octets] - [01/04/2014 23:29:57]
AdwCleaner[S0].txt - [3916 octets] - [30/03/2014 15:20:14]
AdwCleaner[S1].txt - [933 octets] - [01/04/2014 23:32:13]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [992 octets] ##########
 

Seems a bit to short to me.

[Nutloaf]

It shows a final clean of SearchProtect which is good but no listing for Chrome let's see JRT

[ColtsFan18]

Its running now, but says it can take a while.

[ColtsFan18]

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.3 (03.23.2014:1)
OS: Windows 7 Home Premium x64
Ran by Tammy on Tue 04/01/2014 at 23:55:53.21
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\AboutURLs\\Tabs



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\prompt_installer-conduit_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\prompt_installer-conduit_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\apnpip_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\apnpip_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\prompt_installer-conduit_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\prompt_installer-conduit_RASMANCS



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\big fish games"
Successfully deleted: [Folder] "C:\Users\Tammy\appdata\local\cre"
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Successfully deleted: [Empty Folder] C:\Users\Tammy\appdata\local\{22B8AB0F-1284-45F1-9DD8-DC77DB4B4659}
Successfully deleted: [Empty Folder] C:\Users\Tammy\appdata\local\{26BFF698-461E-4D76-9C07-B8DB81B0FB58}
Successfully deleted: [Empty Folder] C:\Users\Tammy\appdata\local\{40EF1B94-02FD-460F-9509-7B249818C687}
Successfully deleted: [Empty Folder] C:\Users\Tammy\appdata\local\{4DF0B7F1-FC22-42B1-9A20-EFB2E0D2091A}
Successfully deleted: [Empty Folder] C:\Users\Tammy\appdata\local\{567938E7-417E-492C-9317-EFA106DAD75C}
Successfully deleted: [Empty Folder] C:\Users\Tammy\appdata\local\{9E46710E-B0E1-43A5-80DF-21F80642437D}
Successfully deleted: [Empty Folder] C:\Users\Tammy\appdata\local\{FEDDF0A2-0E15-479F-9DF9-2FEF9414D84F}



~~~ Chrome

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Google\Chrome\Extensions\afbcibndhffhhbokgpbpecjmejjcgcej
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\afbcibndhffhhbokgpbpecjmejjcgcej


Junkware log:

 

~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 04/02/2014 at  0:13:57.04
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

[Nutloaf]

How is Chrome behaving now?

[ColtsFan18]

Behaving fine, i never had a chrome specific problem though. It was all browsers. Now if we need to do anything else I'll need to do it in the morning. I gotta hit the sack for the night.

[ColtsFan18]

Does the scan look ok though?