[guyshahar]

Hi

 

Hopefully this is a simple question.  I cannot get my new Windows 8.1 PC to sleep or hibernate.  When I go to the standard power button, I only get options to shut down or restart:

 

And when I go to the control panel and try to change my plan settings, there are no sleep or hibernate options, even on the advanced settings:

 

Can anyone help?

 

This is the system info:

 

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Hello guyshahar,

 

You may want to check this article out: Sleep and hibernation: FAQ

 

Please let me know your results.

[humble2k14]

Hello guyshahar,

 

You may want to check this article out: Sleep and hibernation: FAQ

 

Please let me know your results.

[guyshahar]

I had come across this page myself when searching for an answer prior to posting here, but unfortunately, it refers only to Windows 7, so the steps are not available on Windows 8.1

[humble2k14]

Hello again guyshahar,

 

My apologies I gave you the incorrect link I meant to give you this one: Shut down (turn off), sleep, or hibernate your PC. Dependent upon whether or not your PC has the hibernate or InstantGo option the article provided should help you.

 

Please let me know the results.

Edited by humble2k14, 09 April 2014 - 01:40 PM.

[guyshahar]

Thank you for this.  Sadly, the options mentioned in the instructions are not available in my PC, for some reason.  This is what I get when I go to the menu they suggest - there is no sleep or hibernate option:  (I am not sure what InstantGO is - I searched on my PC and it does not seem to be there)

 

[humble2k14]

Some questions:

 

• What is your computers brand and model?
• Are you completely current (up-to-date) with your Windows Updates?

 

Please read this article: InstantGo and Power plans: FAQ

Edited by humble2k14, 09 April 2014 - 02:59 PM.

[guyshahar]

I just checked for updates and found some - and updated, so I am now up to date, but the problem is still there.  The Brand is Chillblast - the details are below - 

 

[humble2k14]

Could you please get the model number of it? There are many "Fusion" models out there; A model number is important as it would differentiate your computer from all the others.

Edited by humble2k14, 09 April 2014 - 04:09 PM.

[guyshahar]

Hi

 

It is the Chillblast Fusion Commando Haswell Family PC.  That's all they gave me when I ordered - does this identify it sufficiently?

[humble2k14]

Hello again guyshahar   

 

Our next step:

 

Go to the Control Panel and search for the entry "Power options". Search on the left side for the option "Choose what the power buttons do" and click it. In the following window, activate the option "Change settings that are currently unavailable", which will likely require you to confirm administrator rights. After the window has refreshed itself, scroll down to the bottom to find all different options to turn off your computer neatly summed up in the "Shutdown settings" section. If the box for "Hibernate" isn't ticked, remedy that and click on "Save changes".
 

Again, please let me know the results.

Edited by humble2k14, 09 April 2014 - 05:50 PM.

[guyshahar]

Sadly nothing happens after I click "Change settings that are currently unavailable", except that this text disappears.  This is what I have originally:

 

And this is what I have after I click "Change settings.....":

[humble2k14]

Unless someone else has an idea I don't know what other options there are. Have you tried contacting your manufacturer?

[iammykyl]

Gday.

This may help. 

Please read at the link and recheck your windows update.

> http://www.cnet.com/...the-new-update/

[Shuren]

stupid suggestion but try installing a fresh windows 8.1

[guyshahar]

Hi - I contacted the manufacturer (Chillblast) and they said they hide the sleep option so that it does not confuse people with overclocked PCs, which apparently can't use Sleep.  They pointed me to a fix for this problem here.  This should work for anyone who has the same problem....