Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

My pc has no internet access


  • Please log in to reply

#46
RKinner

RKinner

    Malware Expert

  • Expert
  • 24,701 posts
  • MVP

Back on the first page when we ran:

netsh  int ipv4  reset  \reset4.log 

It should have created a log at C:\reset4.log

Can you find it?


  • 0

Advertisements


#47
CatBee

CatBee

    Member

  • Topic Starter
  • Member
  • PipPip
  • 65 posts

I can't find it


  • 0

#48
RKinner

RKinner

    Malware Expert

  • Expert
  • 24,701 posts
  • MVP

Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Yes.  Type with an Enter after each line:

netsh  int  ipv4  reset  %userprofile%\Desktop\reset4.log 

This should create the file on your desktop.  Did it?


  • 0

#49
CatBee

CatBee

    Member

  • Topic Starter
  • Member
  • PipPip
  • 65 posts

I'm typing ''netsh int ipv4 reset %userprofile%\Desktop\reset4.log'' but it doesnt create anything or i the C:\


  • 0

#50
RKinner

RKinner

    Malware Expert

  • Expert
  • 24,701 posts
  • MVP

It should create a file on your desk top.

 

Does it says this when you run it?

 

 
C:\Windows\system32>netsh int ipv4 reset %userprofile%\Desktop\reset4.log
Reseting Interface, OK!
Restart the computer to complete this action.
 
What does it say if you type:
 
netsh  int  ipv4  show  interfaces
This?
 
C:\Windows\system32>netsh int ipv4 show interfaces
 
Idx     Met         MTU          State                Name
---  ----------  ----------  ------------  ---------------------------
  1          50  4294967295  connected     Loopback Pseudo-Interface 1
 11          25        1500  connected     Wireless Network Connection
 13           5        1504  disconnected  Local Area Connection
 

  • 0

#51
CatBee

CatBee

    Member

  • Topic Starter
  • Member
  • PipPip
  • 65 posts

Yep it says that with this:

 

Resetting interface, Successful

Resetting subinterface, Successful

Restart the computer to complete this action.

 

The system can not find the specified path.

 

 

Then with : ''netsh int ipv4 show interfaces''

 
Idx     Met         MTU          State                Name
---  ----------  ----------  ------------  ---------------------------
  1          50  4294967295  connected     Loopback Pseudo-Interface 1
 18          25        1500  connected     Wireless Network Connection
 16           50        1477  disconnected  Bluetooth-Network Connection
 19           5           1500 disconnected  Wireless Network Connection 2
 
 

  • 0

#52
RKinner

RKinner

    Malware Expert

  • Expert
  • 24,701 posts
  • MVP

If you type:

 

ping  127.0.0.1

 

Does it work?

 

 
C:\Users\Ron>ping 127.0.0.1
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

  • 0

#53
RKinner

RKinner

    Malware Expert

  • Expert
  • 24,701 posts
  • MVP

ALSO:

 

reg  query  "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Tcpip"  /s  \junk.txt

 

reg  query  "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TCPIP"  /s  >>  \junk.txt

Then find C:\junk.txt and move it back to the working PC and open it in notepad and copy and paste the result.


  • 0

#54
CatBee

CatBee

    Member

  • Topic Starter
  • Member
  • PipPip
  • 65 posts
Do i type in Command Prompt "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Tcpip"  /s  \junk.txt
or do i go search it manually on regedit?
 
and... I get this:
 
Pinging 127.0.0.1 with 32 bytes of data:
General error.
General error.
General error.
General error.
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

  • 0

#55
RKinner

RKinner

    Malware Expert

  • Expert
  • 24,701 posts
  • MVP

 type in Command Prompt 


  • 0

Advertisements


#56
RKinner

RKinner

    Malware Expert

  • Expert
  • 24,701 posts
  • MVP

ALSO:  Can you change the type of network?

 

  1. open Network and Sharing Center.

  2. Click Work network, Home network, or Public network, and then click the network location you want.

This is acting like the firewall is completely messed up.


  • 0

#57
CatBee

CatBee

    Member

  • Topic Starter
  • Member
  • PipPip
  • 65 posts

Do you mean Click on the image that looks like a Bench(Public Network) and try to change it to Home Network?

 

and

 

When i try to use:  

reg  query  "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Tcpip"  /s  \junk.txt 

or

reg  query  "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TCPIP"  /s  >>  \junk.txt

 

It says this:

Error: Invalid key name.

Type REG QUERY'''' /? to show the syntax,
 
i type it exactly as you wrote it including the quote marks and >>
right?

  • 0

#58
RKinner

RKinner

    Malware Expert

  • Expert
  • 24,701 posts
  • MVP

go in to regedit and see if the two keys exist.  If they do then right click and export

 

Also try

 

net start tcpip

 

in an elevated command prompt.


  • 0

#59
RKinner

RKinner

    Malware Expert

  • Expert
  • 24,701 posts
  • MVP

Click on where the arrow is pointing

 

[attachment=70527:nands.jpg]

 

If yours is a public network it will be in the bottom half.  Try to change it to a Home network


  • 0

#60
CatBee

CatBee

    Member

  • Topic Starter
  • Member
  • PipPip
  • 65 posts

I found the 2 Keys and exported them... what do i do with the 2 exported keys now?

 

and ''Net start tcpip'' says:

The requested service has already started.

 

Type NET HELPMSG 2182 for more help.

 

And I don't have that Blue-clickable text but:

 

http://imgur.com/qvLC9uz

 

But if i click the Bench Image i get this:

 

http://imgur.com/hJo41wu


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP