[Sharon Lee]

Hello, I have done both of them.  Still I have things on my desktop which I put in the recycle bin and have not deleted them as of yet.  I did Post what you asked me to post after I finished but I do not see it on here.  Shall I do it over?  Will do if it needs done.  Thank you.  I was informed that ComboFix was uninstalled.  So I presume it is.

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You may delete the tool we've used.



Below you will find my thoughts about securing your machine. Go ahead through it, you will benefit from some useful advice about safe computing.

 

Recommended reading:

MUST READ - security tips: Computer Security - a short guide to staying safer online.
MUST READ - general maintenance: What to do if your Computer is running slowly?

Recommended additional software:

TFC - to clean unneeded temporary files.
Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.
Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
McShield - to prevent infections spread by removable media.
CryptoPrevent - to secure yourself from very severe CryptoLocker infection.
Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.


My help is always free, but if you are happy with the help provided and wish to help my fight against malware, please consider making a donation.
All donations are to refund a new HDD to replace the old one, which recently passed away!


Now if you have any other questions, feel free to ask me. Otherwise simply acknowledge my recommendations and this topic will be closed.

Stay safe,
Naat

[Naathim]

You may delete the tool we've used.



Below you will find my thoughts about securing your machine. Go ahead through it, you will benefit from some useful advice about safe computing.

 

Recommended reading:

MUST READ - security tips: Computer Security - a short guide to staying safer online.
MUST READ - general maintenance: What to do if your Computer is running slowly?

Recommended additional software:

TFC - to clean unneeded temporary files.
Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.
Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
McShield - to prevent infections spread by removable media.
CryptoPrevent - to secure yourself from very severe CryptoLocker infection.
Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.


My help is always free, but if you are happy with the help provided and wish to help my fight against malware, please consider making a donation.
All donations are to refund a new HDD to replace the old one, which recently passed away!


Now if you have any other questions, feel free to ask me. Otherwise simply acknowledge my recommendations and this topic will be closed.

Stay safe,
Naat

[Sharon Lee]

Hello Naat,  I copied everything you have here down so I can go over them and apply what I need to do and when.  Thank you so much.  I would like to donate to this web site but I am not allowed to put my credit card number on the computer.  An agreement between my husband and myself.  I so wanted to have get a virus program but they only sold it by getting it on the computer.   I thank you Naat for all you have done.  I so appreciate it. 

[Naathim]

Dear Sharon, no need to worry. I am very glad that I was able to help. I want to say 'thank you' also to myrti, who was able to cover me while absent.

 

Feel free to ask if you would have any other issues/concernes. I will close this topic now

 

Hugs!

Naat

[Naathim]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.