Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

avast won't quarantine the malware/ viruses

macsave.app

  • Please log in to reply

#1
sonjasyne

sonjasyne

    New Member

  • Member
  • Pip
  • 1 posts

Hello Geekstogo,

 

 

This is the message I keep getting- 28 times!

 

"Failed to chest /.MobileBackups/Computer/2014-08-23-214619/Volume/Applications/MacSave.app/Contents/MacOS/vindinstaller: Permission denied."

 

I've run several scans over the past few days; these viruses/ malware all showed up on 23/08/14.  Avast! fails to chest these and/or remove completely.

 

Apple support advised me to contact Avast!, remove the malware, perform back up with time machine and reinstall Mavericks.

 

I'm still waiting for Avast! to get back to me.

 

Can someone please advise?

 

Thanks!

 

Have a happy day.

 

 


  • 0

Advertisements


#2
BrianDrab

BrianDrab

    Trusted Helper

  • Malware Removal
  • 3,591 posts

I'm afraid we will be unable to assist you in this part of the forum because primarily it is for Windows based Anti-Malware support as are the specific tools we use.

You could ask in the relevant Operating Systems part of the forum though.


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP