Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Frequent BSOD shutdowns on Win 8.1 Toshiba Satellie Laptop


  • Please log in to reply

#1
Lilz

Lilz

    Member

  • Member
  • PipPip
  • 55 posts

Hi, I hope you can help me.  I have daily BSOD shutdowns on my three month old laptop.  I have updated relevant Toshiba drivers causing the dumps and have also restored my laptop in recovery, etc,  but is still happens on a daily  basis.   

 

My dump files are below with other information included like my spec and a list of drivers...... (a tool I found on Bleeping Computers as I had problems opening the dump files).  I also downloaded Bluescreen View and attach that.

 

I hope you can get the info you need from these.

 

 

https://app.box.com/files/0/f/0

 

Thanks so much.

 


  • 0

Advertisements


#2
Jared44

Jared44

    Member

  • Member
  • PipPip
  • 36 posts

Could you upload the dump files to a different site like Onedrive as I can't access those files.


  • 0

#3
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,749 posts

Excuse the interjection folks  :)

 

Lilz please zip and attach the dmp files for Jared to your next reply;

 

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.

2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
3. Upload the zip folder using the Attach button, bottom left of the dialogue input box 

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP