yes it is uninstalled. i have an icon on my desktop that is mbam-setup=2.0.2.102, the Application (.exe) for Malwarebytes Anti Malware. that is it
need help removing srcipt error/malware
#46
Posted 22 September 2014 - 05:17 PM
#47
Posted 22 September 2014 - 05:44 PM
Lets see if we can get Malwarebytes to run, I have a new set of instructions. Take your time. Almost done here. If your busy now you mat do this later....
Delete the set up file from the desktop for Malwarebytes and we will re-download it and try running it, following directions below:
Please download Malwarebytes Anti-Malware to your desktop.
- Double-click mbam-setup-2.0.0.1000.exe and follow the prompts to install the program.
- At the end, be sure a checkmark is placed next to the following:
A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
- Click Finish.
- On the Dashboard, click the 'Update Now >>' link
- After the update completes, click the 'Scan Now >>' button.
- Or, on the Dashboard, click the Scan Now >> button.
- If an update is available, click the Update Now button.
- A Threat Scan will begin.
- When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
- In most cases, a restart will be required.
- Wait for the prompt to restart the computer to appear, then click on Yes.
(Export log to save as txt)
- After the restart once you are back at your desktop, open MBAM once more.
- Click on the History tab > Application Logs.
- Double click on the Scan Log which shows the Date and time of the scan just performed.
- Click 'Export'.
- Click 'Text file (*.txt)'
- In the Save File dialog box which appears, click on Desktop.
- In the File name: box type a name for your scan log.
- A message box named 'File Saved' should appear stating "Your file has been successfully exported".
- Click Ok
- post that saved log to your next reply.
#48
Posted 23 September 2014 - 05:24 AM
I installed it to my desktop as instructed. Got the same exact message: Malwarebytes Anti-Ma;ware has stopped working.A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
#49
Posted 23 September 2014 - 05:23 PM
As long as the computer is running ok, lets remove all the tools we used to fix it.
Download DelFix by Xplode and save it to your desktop.
- Run the tool by right click on the icon and Run as administrator option.
- Make sure that these ones are checked:
- Remove disinfection tools
- Purge system restore
- Reset system settings
- Push Run.
- The program will run for a few seconds and display a notepad report.
Paste it for my review.
Joe
#50
Posted 23 September 2014 - 06:15 PM
# DelFix v10.8 - Logfile created 23/09/2014 at 20:14:25
# Updated 29/07/2014 by Xplode
# Username : Misty - MISTY-PC
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
~ Removing disinfection tools ...
Deleted : C:\_OTL
Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\Users\Misty\Desktop\Addition.txt
Deleted : C:\Users\Misty\Desktop\adwcleaner_3.310.exe
Deleted : C:\Users\Misty\Desktop\Extras.Txt
Deleted : C:\Users\Misty\Desktop\Fixlog.txt
Deleted : C:\Users\Misty\Desktop\FRST.txt
Deleted : C:\Users\Misty\Desktop\FRST64.exe
Deleted : C:\Users\Misty\Desktop\JRT.exe
Deleted : C:\Users\Misty\Desktop\JRT.txt
Deleted : C:\Users\Misty\Desktop\OTL.Txt
Deleted : C:\Users\Misty\Desktop\OTL(1).exe
Deleted : C:\Users\Misty\Downloads\esetsmartinstaller_enu(1).exe
Deleted : C:\Users\Misty\Downloads\esetsmartinstaller_enu.exe
Deleted : C:\Users\Misty\Downloads\Extras.Txt
Deleted : C:\Users\Misty\Downloads\OTL.Txt
Deleted : C:\Users\Misty\Downloads\OTL.exe
Deleted : HKLM\SOFTWARE\OldTimer Tools
Deleted : HKLM\SOFTWARE\AdwCleaner
~ Cleaning system restore ...
Deleted : RP #49 [Windows Update | 09/12/2014 12:24:09]
Deleted : RP #50 [Windows Update | 09/12/2014 13:29:32]
Deleted : RP #51 [Windows Update | 09/12/2014 19:12:16]
Deleted : RP #52 [OTL Restore Point - 9/15/2014 5:49:24 PM | 09/15/2014 21:49:25]
Deleted : RP #53 [Restore Operation | 09/16/2014 00:09:41]
Deleted : RP #54 [Windows Update | 09/16/2014 11:13:40]
Deleted : RP #55 [OTL Restore Point - 9/16/2014 7:20:57 AM | 09/16/2014 11:20:58]
Deleted : RP #56 [Windows Update | 09/20/2014 01:12:39]
Deleted : RP #57 [OTL Restore Point - 9/20/2014 5:56:59 PM | 09/20/2014 21:57:00]
Deleted : RP #58 [Windows Update | 09/23/2014 20:16:05]
New restore point created !
~ Resetting system settings ... OK
########## - EOF - ##########
#51
Posted 23 September 2014 - 06:17 PM
the Malwarebytes is still installed on my desktop
#52
Posted 23 September 2014 - 06:32 PM
I'm glad I was able to help you out here and things are better.
I'll leave you with some "tips" and a suggestion concerning Malwarebytes
Here are a number of recommendations that will help you and which will contribute to making you a less likely victim:
Safe Computing Practices please read Here
For the Malwarebytes issue I'm going to suggest you post directly to the Malwarebytes forum and get help there when time permits. There help section is located Here
Some users are running or being asked to run that Malwarebytes cleantool "twice" then try reinstalling Malwarebytes. You can try that if you want, but it maybe best to go directly to the Malwarebytes forum I have linked you to, register and start a help topic there. You may want to provide a link to this thread so they can see what has been done already concerning malwarebytes.
Thanks
Joe
#53
Posted 23 September 2014 - 06:38 PM
I cannot thank you enough. I would have never been able to "save" my brand new laptop without you. thank you, thank you, thank you! I will follow through and read up on the tips link you provided and go to Malwarebytes for their help with the program stopping.
again thank you!!!
#54
Posted 05 October 2014 - 10:13 AM
hiI was able to run the Malwarebytes Anit-Malware below is the CheckResults.txt from that run
User Account type: Administrator
OS: Windows 7 Service Pack 1 Service Pack 1 64 bit Operating System
Current Version and Build: 6.1.7601.0
Malwarebytes Anti-Malware: 2.0.2.1012
Installed On: 2014/09/23
Malware Database: 2014.03.04.09
Rootkit Database: 2014.02.20.01
Remediation Database: 2013.10.16.01
IP Database: 0000.00.00.00
Domain Database: 0000.00.00.00
License: Trial
Malware Protection: 4 (The service is running.)
Malicious Website Protection: 4 (The service is running.)
Chameleon: 0 <--CAN NOT OPEN SC_HANDLE, SERVICE IS NOT RUNNING FOR: MBAMChameleon
Log Created: 2014/10/04 12:10:24
Compatibility Flag Settings:
=================================
Malwarebytes Anti-Malware Shell Extension Block Check:
======================================================
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Blocked:
MBAM Startup Entries:
=====================
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
Malwarebytes Anti-Malware Service and Driver Status:
=======================================================
--------------Driver File Info:--------------
C:\Windows\system32\drivers\mbam.sys
File Size: 25816 BYTES FileVersion: 0.1.13.0 MD5: [f92b0e478c0faa6d6661e6e977247e60]
C:\Windows\system32\drivers\mwac.sys
File Size: 63704 BYTES FileVersion: 1.0.1.0 MD5: [15e8abc06843672955ce26a009533bad]
C:\Windows\system32\drivers\mbamswissarmy.sys
File Size: 119000 BYTES FileVersion: 0.1.3.0 MD5: [b429327b1ccd987efd87fa603870827d]
C:\Windows\system32\drivers\mbamchameleon.sys
File Size: 91352 BYTES FileVersion: 1.0.4.0 MD5: [9d9ed48f841ea37aa5310d54b9e5d3c7]
--------------MBAMProtector:--------------
Type: 2
State: 4 (The service is running.) (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE: 0
SERVICE_EXIT_CODE: 0
CHECKPOINT: 0
WAIT_HINT: 0
--------------MBAMService:--------------
Type: 16
State: 4 (The service is running.)
WIN32_EXIT_CODE: 0
SERVICE_EXIT_CODE: 0
CHECKPOINT: 0
WAIT_HINT: 0
--------------MBAMScheduler:--------------
Type: 16
State: 4 (The service is running.)
WIN32_EXIT_CODE: 0
SERVICE_EXIT_CODE: 0
CHECKPOINT: 0
WAIT_HINT: 0
--------------MBAMChameleon:--------------
Type: N/A
State: 0 <--CAN NOT OPEN SC_HANDLE, SERVICE IS NOT RUNNING FOR: MBAMChameleon
WIN32_EXIT_CODE: N/A
SERVICE_EXIT_CODE: N/A
CHECKPOINT: N/A
WAIT_HINT: N/A
--------------MBAMWebAccessControl:--------------
Type: 1
State: 4 (The service is running.) (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE: 0
SERVICE_EXIT_CODE: 0
CHECKPOINT: 0
WAIT_HINT: 0
Required Dependencies:
======================
--------------BFE:--------------
Type: 32
State: 4 (The service is running.)
WIN32_EXIT_CODE: 0
SERVICE_EXIT_CODE: 0
CHECKPOINT: 0
WAIT_HINT: 0
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE
DisplayName REG_SZ @%SystemRoot%\system32\bfe.dll,-1001
Group REG_SZ NetworkProvider
ImagePath REG_EXPAND_SZ %systemroot%\system32\svchost.exe -k LocalServiceNoNetwork
Description REG_SZ @%SystemRoot%\system32\bfe.dll,-1002
ObjectName REG_SZ NT AUTHORITY\LocalService
ErrorControl REG_DWORD 1
Start REG_DWORD 2
Type REG_DWORD 32
DependOnService REG_MULTI_SZ RpcSs
ServiceSidType REG_DWORD 3
RequiredPrivileges REG_MULTI_SZ SeAuditPrivilege
FailureActions REG_BINARY Binary Data
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters
ServiceDll REG_EXPAND_SZ %SystemRoot%\System32\bfe.dll
ServiceDllUnloadOnStop REG_DWORD 1
ServiceMain REG_SZ BfeServiceMain
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy\BootTime
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy\BootTime\Filter
{dc95b53e-01cf-4058-821d-350b3d0d4676}REG_BINARY Binary Data
{0c41d586-9c19-4e01-9d66-b5b98a97576e}REG_BINARY Binary Data
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HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy\Persistent
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy\Persistent\Callout
{22001ee0-8e87-4f75-ba58-248f5918a63a}REG_BINARY Binary Data
{79f2a265-b693-4cc9-b480-cbcd87bd4747}REG_BINARY Binary Data
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{91e902db-2cef-4040-b8e2-02fe4fd49c25}REG_BINARY Binary Data
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy\Persistent\Filter
{dc95b53e-01cf-4058-821d-350b3d0d4676}REG_BINARY Binary Data
{f444c576-6e60-4ea2-9faa-80d57ed12cd2}REG_BINARY Binary Data
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HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy\Persistent\Provider
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HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy\Persistent\SubLayer
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--------------fltmgr:--------------
Type: 2
State: 4 (The service is running.) (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE: 0
SERVICE_EXIT_CODE: 0
CHECKPOINT: 0
WAIT_HINT: 0
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FltMgr
AttachWhenLoaded REG_DWORD 1
DisplayName REG_SZ @%SystemRoot%\system32\drivers\fltmgr.sys,-10001
Group REG_SZ FSFilter Infrastructure
ImagePath REG_EXPAND_SZ system32\drivers\fltmgr.sys
Description REG_SZ @%SystemRoot%\system32\drivers\fltmgr.sys,-10000
ErrorControl REG_DWORD 3
Start REG_DWORD 0
Tag REG_DWORD 1
Type REG_DWORD 2
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FltMgr\Enum
0 REG_SZ Root\LEGACY_FLTMGR\0000
Count REG_DWORD 1
NextInstance REG_DWORD 1
C:\Windows\system32\drivers\fltmgr.sys
File Size: 289664 BYTES FileVersion: 6.1.7601.17514 MD5: [da6b67270fd9db3697b20fce94950741]
C:\Windows\SysWOW64\mscomctl.ocx
File Size: 1070232 BYTES FileVersion: 6.1.98.39 MD5: [766f501b61c22723536af696a74133d4]
C:\Windows\SysWOW64\olepro32.dll
File Size: 90112 BYTES FileVersion: 6.1.7601.17514 MD5: [703ffd301ab900b047337c5d40fd6f96]
MBAM Registry Settings and License Info:
========================================
--------------Settings:--------------
Advanced:
AutomaticQuarantine: true
AutostartProtection: true
LimitedMode: false
StartSilentMode: false
StartupDelay: 0
ApplicationState:
First-Run-After-Installation: false
General:
DaysUntilNotifyExpiration: 5
Language: en
RightClickAccess: false
SilentErrors: false
Logging:
ExportLog: true
Notification:
ProtectionTray:
DisplayMilliseconds: 7000
ScanHistory:
Duration_Driver: 0
Duration_Filesystem: 96000
Duration_Heuristics: 8000
Duration_Loading: 0
Duration_MasterBootRecord: 0
Duration_Memory: 40000
Duration_PreScan: 44000
Duration_Registry: 3000
Duration_Sector: 0
Duration_Startup: 7000
ItemCount_Driver: 0
ItemCount_Filesystem: 6890
ItemCount_Heuristics: 108509
ItemCount_Loading: 0
ItemCount_MasterBootRecord: 0
ItemCount_Memory: 2797
ItemCount_PreScan: 0
ItemCount_Registry: 38948
ItemCount_Sector: 0
ItemCount_Startup: 447
LastScanDateEpoch: 0
LastScanType: 0 (No Previous Scans)
Update:
NotifyInstallReady: true
NotifyOutdatedDatabase: 1
ProxyPassword:
ProxyPort: 0
ProxyServer:
ProxyUsername:
UseProxy: false
UseProxyAuthentication: false
--------------Account:--------------
Account Status: Trial
Expiration Time: 2014/10/07 10:59:27
Activation Time: 2014/09/23 10:59:27
Trial Used: true
--------------Access Policies:--------------
Scheduler Queue:
================
tasks:
37507b5e-a0df-4054-bae7-27f291f87824:
parameters:
NotifyWhenUpdateCompletes: true
ProcessLaunchedFromScheduler: true
TaskType: 3
triggers:
d4781968-101b-4672-b6b5-ebceab09445b:
dateinterval: 0:0:0
lastscheduled: Sat, 04 Oct 2014 12:04:41.531200 -0400
lasttriggered: Sat, 04 Oct 2014 12:04:41.531200 -0400
nextscheduled: Sat, 04 Oct 2014 13:02:38.531200 -0400
recovery: 00:00:00
start: Tue, 23 Sep 2014 07:07:48.593963 -0400
timeinterval: 01:00:00
type: 3
uuid: d4781968-101b-4672-b6b5-ebceab09445b
type: update
uuid: 37507b5e-a0df-4054-bae7-27f291f87824
b8c003b6-4be9-4722-9fbd-ab834ce7ce58:
parameters:
CheckForUpdatesBeforeScanStart: true
ProcessLaunchedFromScheduler: true
ScanConfig:
ExitWhenNoMalwareDetected: false
ExportLog: true
FileSystemOption: true
RebootSystemWhenMalwareDetected: false
RemoveMalwareAutomaticallyWhenScanEnds: false
ScanArchives: true
ScanExtra: true
ScanHeuristic: true
ScanMemoryObjects: true
ScanPUM: 2
ScanPUP: 2
ScanRegistry: true
ScanRootkits: false
ScanStartup: true
ScanTargets:
ScanType: 1 (Threat Scan)
Silent: true
TerminateExplorerWhenMalwareIsRemoved: false
StartTaskFromSystemAccount: false
TaskType: 0
triggers:
4b05c043-e617-407f-b39f-1943d8369b6f:
dateinterval: 1:0:0
lastscheduled: Sat, 04 Oct 2014 08:23:59.702800 -0400
lasttriggered: Sat, 04 Oct 2014 08:23:59.702800 -0400
nextscheduled: Sun, 05 Oct 2014 08:38:15.702800 -0400
recovery: 23:00:00
start: Wed, 24 Sep 2014 02:34:44 -0400
timeinterval: 00:00:00
type: 4
uuid: 4b05c043-e617-407f-b39f-1943d8369b6f
type: scan
uuid: b8c003b6-4be9-4722-9fbd-ab834ce7ce58
Pending File Rename Operations:
================================
If any Malwarebytes Anti-Malware items are listed below, the user must reboot to complete a Malwarebytes Anti-Malware upgrade installation.
Pending File Rename Operations:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\
PendingFileRenameOperations REG_MULTI_SZ \??\C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice_tmp.exe
MBAMProtector Registry Values:
==============================
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector
Type REG_DWORD 2
Start REG_DWORD 3
ErrorControl REG_DWORD 1
ImagePath REG_EXPAND_SZ \??\C:\Windows\system32\drivers\mbam.sys
Group REG_SZ FSFilter Anti-Virus
DependOnService REG_MULTI_SZ FltMgr
WOW64 REG_DWORD 1
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Instances
DefaultInstance REG_SZ MBAMProtector Instance
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Instances\MBAMProtector Instance
Altitude REG_SZ 328800
Flags REG_DWORD 0
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Parameters
PassThruFile REG_SZ mbampt.exe
ProductPath REG_SZ C:\Program Files (x86)\Malwarebytes Anti-Malware
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Enum
0 REG_SZ Root\LEGACY_MBAMPROTECTOR\0000
Count REG_DWORD 1
NextInstance REG_DWORD 1
MBAMService Registry Values:
============================
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMService
Type REG_DWORD 16
Start REG_DWORD 2
ErrorControl REG_DWORD 1
ImagePath REG_EXPAND_SZ "C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe"
DependOnService REG_MULTI_SZ MBAMProtector
WOW64 REG_DWORD 1
ObjectName REG_SZ LocalSystem
Description REG_SZ Malwarebytes Anti-Malware service
DelayedAutostart REG_DWORD 0
MBAMScheduler Registry Values:
==============================
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMScheduler
Type REG_DWORD 16
Start REG_DWORD 2
ErrorControl REG_DWORD 1
ImagePath REG_EXPAND_SZ "C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe"
WOW64 REG_DWORD 1
ObjectName REG_SZ LocalSystem
Description REG_SZ Malwarebytes Anti-Malware scheduler
Terminal Services Status for (null) entries in PM logs and GetUserToken errors:
===============================================================================
--------------TERMService:--------------
Type: 32
State: 1 (The service is not running.) (State is stopped)
WIN32_EXIT_CODE: 1077
SERVICE_EXIT_CODE: 0
CHECKPOINT: 0
WAIT_HINT: 0
TermService Start is set to: 3 (Manual Startup)
Proxy Status: No proxy is Set
Proxy Override:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\
ProxyOverride REG_SZ <-loopback>
LAN Settings:
=============
only 'Automatically detect settings' is selected
SystemPartition:
================
HKEY_LOCAL_MACHINE\SYSTEM\Setup\
SystemPartition REG_SZ \Device\HarddiskVolume2
Balloon Tips Status:
====================
Enabled
Time Format Settings:
=====================
Should be:
h:mm:ss tt
AM
PM
:
Currently:
REG_SZ h:mm:ss tt
REG_SZ AM
REG_SZ PM
REG_SZ :
Language and Regional Settings:
===============================
ACP: Language is English (United States)
MACCP: Language is English (United States)
OEMCP: Language is English (United States)
Startup Folders for Error_Expanding_Variables Check:
====================================================
All Users Startup Folder Exists.
Current User's Startup Folder Exists.
Context Menu Entries:
=====================
List of MBAM Related Directories:
=================================
C:\Program Files (x86)\Malwarebytes Anti-Malware\
7z.dll File Size: 920888 BYTES FileVersion: 9.20.0.0 MD5: [9f522b2708cab181c0f137abbcd1de2e]
changes.txt File Size: 2261 BYTES FileVersion: N/A MD5: [af70267bdf9a37a96f1a79a5c3720ae6]
license.rtf File Size: 39478 BYTES FileVersion: N/A MD5: [8627b31943a534aad30d154c2b2c1aaf]
master.conf File Size: 1258 BYTES FileVersion: N/A MD5: [9702ca5e82d3756c6d8af34a2ababaea]
mbam.dll File Size: 579896 BYTES FileVersion: 1.0.7.0 MD5: [d32c2a98859cb22d57a665f15f351e7d]
mbam.exe File Size: 6970168 BYTES FileVersion: 1.0.0.532 MD5: [4fbc630768570e6ac35c3de8f6ec79f5]
mbamcore.dll File Size: 1680696 BYTES FileVersion: 1.0.11.0 MD5: [f722fa26739eafcbd8d5f3829b632cd7]
mbamdor.exe File Size: 54072 BYTES FileVersion: 1.0.1.0 MD5: [4da2f2da54a92850f56c0db712058188]
mbamext.dll File Size: 184632 BYTES FileVersion: 3.0.4.0 MD5: [945bb364b09f3a8e998dbff02a0a5a58]
mbampt.exe File Size: 39736 BYTES FileVersion: 1.0.0.0 MD5: [9acd7583584c93ee542c273df8e91dc1]
mbamscheduler.exe File Size: 1809720 BYTES FileVersion: 3.0.2.0 MD5: [d84aea3f3329d622dfc1297dddf6163b]
mbamservice.exe File Size: 860472 BYTES FileVersion: 3.0.2.0 MD5: [4f45ed469906494f9bf754e476390dbd]
mbamsrv.dll File Size: 4437816 BYTES FileVersion: 1.1.0.0 MD5: [9b48e38c35f08fa831b387a0b27c40aa]
msvcp100.dll File Size: 421688 BYTES FileVersion: 10.0.40219.325 MD5: [e4b829081e639e42985853bae754a53d]
msvcr100.dll File Size: 774456 BYTES FileVersion: 10.0.40219.325 MD5: [80fcedbe920e9cbe30d9d3665bd6efed]
QtCore4.dll File Size: 2732856 BYTES FileVersion: 4.8.4.0 MD5: [30490eed6a1e20e8259c0b9c58f488fe]
QtGui4.dll File Size: 8575288 BYTES FileVersion: 4.8.4.0 MD5: [15e21aa7d0c0c994cd565eeb96d13c20]
QtNetwork4.dll File Size: 909112 BYTES FileVersion: 4.8.4.0 MD5: [d7588d42e29080c32a003bee465160d8]
unins000.dat File Size: 23381 BYTES FileVersion: N/A MD5: [19061f04665663e6731d202d0d622082]
unins000.exe File Size: 718037 BYTES FileVersion: 51.52.0.0 MD5: [d2796ecf50731e696f0c065d24c0827a]
C:\Program Files (x86)\Malwarebytes Anti-Malware\\Chameleon
C:\Program Files (x86)\Malwarebytes Anti-Malware\\Chameleon\Windows
chameleon.chm File Size: 235882 BYTES FileVersion: N/A MD5: [c4190b71f037714aa77aba294434ba5b]
firefox.com File Size: 750392 BYTES FileVersion: 3.0.4.0 MD5: [09882e8edd1144e6ef1af6d1f98305ee]
firefox.exe File Size: 750392 BYTES FileVersion: 3.0.4.0 MD5: [09882e8edd1144e6ef1af6d1f98305ee]
firefox.pif File Size: 750392 BYTES FileVersion: 3.0.4.0 MD5: [09882e8edd1144e6ef1af6d1f98305ee]
firefox.scr File Size: 750392 BYTES FileVersion: 3.0.4.0 MD5: [09882e8edd1144e6ef1af6d1f98305ee]
iexplore.exe File Size: 750392 BYTES FileVersion: 3.0.4.0 MD5: [09882e8edd1144e6ef1af6d1f98305ee]
mbam-chameleon.com File Size: 750392 BYTES FileVersion: 3.0.4.0 MD5: [09882e8edd1144e6ef1af6d1f98305ee]
mbam-chameleon.exe File Size: 750392 BYTES FileVersion: 3.0.4.0 MD5: [09882e8edd1144e6ef1af6d1f98305ee]
mbam-chameleon.pif File Size: 750392 BYTES FileVersion: 3.0.4.0 MD5: [09882e8edd1144e6ef1af6d1f98305ee]
mbam-chameleon.scr File Size: 750392 BYTES FileVersion: 3.0.4.0 MD5: [09882e8edd1144e6ef1af6d1f98305ee]
mbam-killer.exe File Size: 1181496 BYTES FileVersion: N/A MD5: [c6927fd8f7e9105b64db5d5a08b53731]
rundll32.exe File Size: 750392 BYTES FileVersion: 3.0.4.0 MD5: [09882e8edd1144e6ef1af6d1f98305ee]
svchost.exe File Size: 750392 BYTES FileVersion: 3.0.4.0 MD5: [09882e8edd1144e6ef1af6d1f98305ee]
windows.exe File Size: 750392 BYTES FileVersion: 3.0.4.0 MD5: [09882e8edd1144e6ef1af6d1f98305ee]
winlogon.exe File Size: 750392 BYTES FileVersion: 3.0.4.0 MD5: [09882e8edd1144e6ef1af6d1f98305ee]
C:\Program Files (x86)\Malwarebytes Anti-Malware\\imageformats
qgif4.dll File Size: 32568 BYTES FileVersion: 4.8.4.0 MD5: [e59f533c26c8375cd120b4791482217e]
C:\Program Files (x86)\Malwarebytes Anti-Malware\\Languages
lang_bg.qm File Size: 144048 BYTES FileVersion: N/A MD5: [9ccb79999432d56b9843a3e2b2c90325]
lang_bs.qm File Size: 145523 BYTES FileVersion: N/A MD5: [6ab7a6274d4f9f7553c944f5c66201ba]
lang_ca.qm File Size: 132254 BYTES FileVersion: N/A MD5: [68a83ec63b6e7bc5dbdd412bcc49c6ce]
lang_cs.qm File Size: 141243 BYTES FileVersion: N/A MD5: [6b8acee7f461fa69b83d2c45c3725427]
lang_da.qm File Size: 130101 BYTES FileVersion: N/A MD5: [8539796784746218b229419e99ab308d]
lang_de.qm File Size: 149462 BYTES FileVersion: N/A MD5: [fcd3bc376ad219396e8c7d3c87cd8864]
lang_el.qm File Size: 149912 BYTES FileVersion: N/A MD5: [74f13f95f63fe96c08e571598df052d6]
lang_en.qm File Size: 115961 BYTES FileVersion: N/A MD5: [8c9da1c0ce06b89f8d323bf948bfba4e]
lang_es.qm File Size: 130487 BYTES FileVersion: N/A MD5: [33e1c6d40b841cc2e783ec8d8102e66f]
lang_et.qm File Size: 138126 BYTES FileVersion: N/A MD5: [aa215b5f37a72a69854c9163ac543b51]
lang_fi.qm File Size: 144256 BYTES FileVersion: N/A MD5: [18912c339939c3a6629004ec900f4fe4]
lang_fr.qm File Size: 149253 BYTES FileVersion: N/A MD5: [ec2bf2f431c4273f151b8c8a7b84c387]
lang_he.qm File Size: 116101 BYTES FileVersion: N/A MD5: [9e692744e77051c6ce14df32f9b71920]
lang_hr.qm File Size: 139841 BYTES FileVersion: N/A MD5: [3e3737fe86eb595c5f6817eebf731aa7]
lang_hu.qm File Size: 145621 BYTES FileVersion: N/A MD5: [52d3d7fcf8c8db071ef0573a1357c2fd]
lang_id.qm File Size: 143102 BYTES FileVersion: N/A MD5: [80473d2c73d2f54f2b23c9316f2d0ceb]
lang_it.qm File Size: 146851 BYTES FileVersion: N/A MD5: [7e7aea7d0b433d7e912ed9f0887684a7]
lang_ja.qm File Size: 121282 BYTES FileVersion: N/A MD5: [19ac79b7a5e05d665e417c2dd75afc94]
lang_ko.qm File Size: 118033 BYTES FileVersion: N/A MD5: [de213178c14490bf452ea45278d3442d]
lang_nl.qm File Size: 146325 BYTES FileVersion: N/A MD5: [5aec6f6bdc5e6c28744e6ef374709eeb]
lang_no.qm File Size: 142918 BYTES FileVersion: N/A MD5: [4388c08217618af2e24173af6f5d3f97]
lang_pl.qm File Size: 145434 BYTES FileVersion: N/A MD5: [699700c889447d1f9b607c04f07fff67]
lang_pt_BR.qm File Size: 131739 BYTES FileVersion: N/A MD5: [a3430222223d59da8ec6ea1edae5ee2f]
lang_pt_PT.qm File Size: 149128 BYTES FileVersion: N/A MD5: [afdf1907af4c95f9af510d5fc1bb9067]
lang_ro.qm File Size: 121166 BYTES FileVersion: N/A MD5: [1672a2b3a9807a1497fe43824c0026c0]
lang_ru.qm File Size: 122186 BYTES FileVersion: N/A MD5: [d4dd1eea2b0f52aba2fca4d159c387f7]
lang_sk.qm File Size: 119827 BYTES FileVersion: N/A MD5: [8b200d162e8028843e41aa1a927cfd84]
lang_sl.qm File Size: 143191 BYTES FileVersion: N/A MD5: [1760a6aa6990b2f0c4c71ec04b25ac9c]
lang_sr.qm File Size: 143261 BYTES FileVersion: N/A MD5: [377d15c0da0249f4a7a58978b6307d81]
lang_sv.qm File Size: 142525 BYTES FileVersion: N/A MD5: [2587ead21967296fefdd0ee0684fe8b4]
lang_tr.qm File Size: 142194 BYTES FileVersion: N/A MD5: [880fcbe97ec6f13ec094f7371b5b295f]
lang_vi.qm File Size: 126874 BYTES FileVersion: N/A MD5: [c61281786b5bfec68afc742a19f6abd9]
lang_zh_tr.qm File Size: 110870 BYTES FileVersion: N/A MD5: [f223d83580b1ee35edea13293cb2c80d]
C:\Program Files (x86)\Malwarebytes Anti-Malware\\Plugins
fixdamage.exe File Size: 821560 BYTES FileVersion: 1.1.0.1010 MD5: [3a4dcd021d9f3a5305a22e5e309da305]
C:\Users\Misty\AppData\Roaming\Malwarebytes\Malwarebytes Anti-Malware
C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware
actions.ref File Size: 314 BYTES FileVersion: N/A MD5: [b26a36c0696e299fdfebe180c09c2737]
domains.ref File Size: 38 BYTES FileVersion: N/A MD5: [8c30b536b67543eb68e68b9640d4d498]
exclusions.dat File Size: 0 BYTES FileVersion: N/A MD5: [d41d8cd98f00b204e9800998ecf8427e]
ips.ref File Size: 33 BYTES FileVersion: N/A MD5: [8a1c580788ea8de3f32862c2c1cf373c]
rules.ref File Size: 7349775 BYTES FileVersion: N/A MD5: [a4c6832946d2ce099c41d812792259c0]
swissarmy.ref File Size: 21081 BYTES FileVersion: N/A MD5: [a6d56a73c602e64853aa689bf3400769]
C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware\Configuration
build.conf File Size: 4493 BYTES FileVersion: N/A MD5: [3463343a83fdfb6c20cec7a0bbed177d]
database.conf File Size: 4 BYTES FileVersion: N/A MD5: [2261e7eca4cd0615a97263c0ad5045c2]
gatekeeper.conf File Size: 4 BYTES FileVersion: N/A MD5: [2261e7eca4cd0615a97263c0ad5045c2]
license.conf File Size: 462 BYTES FileVersion: N/A MD5: [9846368d9e35c0d4ba530653d4a898ed]
manifest.conf File Size: 1573 BYTES FileVersion: N/A MD5: [5783f572b2f913ca675e1454d95b56ca]
marketing.conf File Size: 1434 BYTES FileVersion: N/A MD5: [19533c40d9c9778b2ab423dbcf063d80]
net.conf File Size: 6072 BYTES FileVersion: N/A MD5: [d9e0a676967deed72a9128bcc3c040e7]
notifications.conf File Size: 4 BYTES FileVersion: N/A MD5: [2261e7eca4cd0615a97263c0ad5045c2]
scheduler.conf File Size: 2282 BYTES FileVersion: N/A MD5: [727437f2e9bac1268f96f90aefaf27a2]
settings.conf File Size: 1866 BYTES FileVersion: N/A MD5: [3e1d7d6c2c1d3c8a9803b42bf76fb99c]
statistics.conf File Size: 173 BYTES FileVersion: N/A MD5: [b15e0a65acf3cce06341c8ba7185d661]
C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware\Logs
protection-log-2014-09-23.xml File Size: 2382 BYTES FileVersion: N/A MD5: [ca13a0a42c75f4925c454139aefe9ba7]
C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware\Quarantine
Malware Exclusions:
===================
Web Exclusions:
================
Quarantined Items:
===================
===============================================================
END OF FILE
#55
Posted 06 October 2014 - 05:40 PM
That's a log I'm not use to seeing. Can you get the log following these instructions:
- After the restart once you are back at your desktop, open MBAM once more.
- Click on the History tab > Application Logs.
- Double click on the Scan Log which shows the Date and time of the scan just performed.
- Click 'Export'.
- Click 'Text file (*.txt)'
- In the Save File dialog box which appears, click on Desktop.
- In the File name: box type a name for your scan log.
- A message box named 'File Saved' should appear stating "Your file has been successfully exported".
- Click Ok
- Attach that saved log to your next reply.
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