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Internet Explorer has stopped working crash

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  • PipPipPip
  • 292 posts

Every time I use Internet Explorer it crashes at the end of the session.

I use Windows 8.1 Pro with IE 11.

It's happened now on 2 of my computers.

Any help would be greatly appreciated.


Here is the info:


Problem signature:
  Problem Event Name:                        BEX
  Application Name:                             IEXPLORE.EXE
  Application Version:                           11.0.9600.17278
  Application Timestamp:                     53eea0c3
  Fault Module Name:                          StackHash_5861
  Fault Module Version:              
  Fault Module Timestamp:                  00000000
  Exception Offset:                                PCH_D3_FROM_ntdll+0x0003D2EC
  Exception Code:                                  c0000005
  Exception Data:                                   00000008
  OS Version:                                          6.3.9600.
  Locale ID:                                             1033
  Additional Information 1:                  5861
  Additional Information 2:                  5861822e1919d7c014bbb064c64908b2
  Additional Information 3:                  d1d9
  Additional Information 4:              d1d94a13d3609d6b740644c12508f581



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    Member 5k

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If it happens all the time then you can try starting IE without Add-ons and see what happens.

Press Windowkey +R, type iexplore -extoff and press Enter.


You get a IE page that says: Internet Explorer is currently running without add-ons


If it doesn't fail, then see here: Manage add-ons in Internet Explorer

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