[cassyb]

iernonce.dll  error has been resolved

Edited by cassyb, 19 December 2014 - 12:48 PM.

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OK.  Appears that Combofix was able to remove the driver I wanted it to.

 

Go back into Control panel, Internet Options, Advanced,  Click on RESET near the bottom.  OK.  This resets IE to the defaults.  See if it wants to work now.

[RKinner]

OK.  Appears that Combofix was able to remove the driver I wanted it to.

 

Go back into Control panel, Internet Options, Advanced,  Click on RESET near the bottom.  OK.  This resets IE to the defaults.  See if it wants to work now.

[cassyb]

When I click Internet Options there is only to options available open or create short cut also their is no icon

[RKinner]

Do you have the file:

 

C:\Windows\System32\inetcpl.cpl

 

 

[cassyb]

I don't see any  system32 folder in windows

[RKinner]

 Open the Control Panel menu and click Folder Options.

    After the new window appears select the View tab.

    Put a checkmark in the checkbox labeled Display the contents of system folders.

    Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.

    Remove the checkmark from the checkbox labeled Hide file extensions for known file types.

    Remove the checkmark from the checkbox labeled Hide protected operating system files.

    Press the Apply button and then the OK button 

[cassyb]

The C:\Windows\System32\inetcpl.cpl  is not there.

[RKinner]

Copy the text in the code box by highlighting and Ctrl + c 

 

 
/md5start
inetcpl.cpl
/md5stop
 

then run OTL and Under the Custom Scans/Fixes box at the bottom, paste (ctrl +v) the text.  Verify that you got it all and Then click the Run SCAN button at the top

Let the program run unhindered, OTL will not reboot the PC when it is done.  Save the log and copy and paste it to a reply.

[cassyb]

Log From last scan

Attached Files

•  OTL.Txt   171.57KB   158 downloads
•  Extras.Txt   127.95KB   128 downloads

Edited by cassyb, 20 December 2014 - 01:09 PM.

[RKinner]

 

 

Copy the text between the lines of stars by highlighting and Ctrl + c.

 

******************************************

 

 

FCopy::

C:\Windows\winsxs\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.2.9600.17041_none_71be9ac066c3cec7\inetcpl.cpl |c:\windows\system32\inetcpl.cpl 

 

 

******************************************

 

Now open notepad (Start, Run, notepad, OK) and Ctrl + V to paste the text into Notepad. Make sure you got it all then File, SAVE AS, (to your Desktop), CFScript , OK. Close notepad. (Overwrite the old one if it's still there.) You should see a file CFScript.txt on your desktop.

 

Pause your anti-virus.

 

Drag CFScript.txt over to Combofix and let go Combofix should start on its own.

 

Post the new log.  Then try Control Panel Internet options. Any change?

[cassyb]

I can now see the internet option icon now before it was just like a white page, but still only two options open or short cut. open is not working

Attached Files

•  ComboFix.txt   30.8KB   141 downloads

[RKinner]

https://support.micr...8?wa=wsignin1.0  See if you can uninstall your old version and reinstall it with a fresh download:

 

Click on the + in front of Reinstall Internet Explorer in Windows 7, Windows Vista and Windows XP

 

and follow the instructions.

[cassyb]

I can't get it done, windows features dialog box is blank so i can't make any changes. I have a question how can I run a repair install to fix Windows 7 issues without a Windows 7 Disk

[RKinner]

Don't think so.  It looks like you might have a recovery partition on D:  so you might be able to set it back to how it came from the factory.  Check your PC maker's website for instructions.   You will then need to download and install about 100 updates .  You would lose any data you don't have backed up.

[cassyb]

Will I loose my programs already installed on my computer