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Error "Windows cannot communicate with the device or resource (pri

Started by alliedoe , Jan 21 2015 06:31 PM

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#1
alliedoe

Posted 21 January 2015 - 06:31 PM

New Member

Member
6 posts

I have a laptop that runs Windows 8. Since Saturday night, my computer will disconnect from the Internet for sometimes up to fifteen minutes. The wifi bar will still be full, but I will be unable to access the Internet. When I run troubleshooting, it gives the error listed in the title. Tonight, it has come back that windows could not identify the problem with troubleshooting.

We recently switched out our netgear router with a Samsung modem/router. Here is what I've tried so far:

Going into wifi properties and ensuring Internet protocol version 6 and 4 are set to retrieve DNS and IP addresses automatically

Checking the settings on the router website to ensure DNS is enabled (though the instructions didn't match up to the layout of the website so I could've done that wrong)

Resetting the router

Setting a primary DNS address (which worked for about two hours and now it's down again)

Flushing the DNS cache

Anyone have any other ideas? The router isn't faulty--the desktop, three phones, and another laptop are all able to access wifi with no issues. I'm really at a loss and as you can imagine, it's frustrating. Thanks, and sorry for any format/spelling issues--I'm on mobile.

EDIT: As it turns out, the other HP laptop that runs windows 8 (just like mine) is having the same issue. The desktop and three phones are not.

Edited by alliedoe, 21 January 2015 - 06:48 PM.

#2
RKinner

Posted 27 January 2015 - 11:08 AM

Malware Expert

Expert
24,701 posts

Please download MiniToolbox

http://www.bleepingc...oad/minitoolbox save it to your desktop and run it.

Checkmark the following checkboxes:

Flush DNS

Report IE Proxy Settings

Reset IE Proxy Settings

Report FF Proxy Settings

Reset FF Proxy Settings

List content of Hosts

List IP configuration

List Winsock Entries

List last 10 Event Viewer Errors

List Installed Programs

List Devices

List Users, Partitions and Memory size.

List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

Get the free version of Speccy:

http://www.filehippo...download_speccy (Look in the upper right for the Download

Latest Version button - Do NOT press the large Start Download button on the upper left!) Download, Save and Install it. Run Speccy. When it finishes (the little icon in the bottom left will stop moving), File, Save as Text File, (to your desktop) note the name it gives. OK. Open the file in notepad and delete the line that gives the serial number of your Operating System. (It will be near the top about 10 lines down.) Attach the file to your next post as it is usually too large for the forum (Click on More Reply Options then Choose file, select the file, Open, Attach this File) Uninstall Speccy.

#3
alliedoe

Posted 28 January 2015 - 04:03 PM

New Member

Topic Starter
Member
6 posts

Okay. Attached is the Speccy result and below is the result from the MiniToolBox.

MiniToolBox by Farbar Version: 30-11-2014

Ran by alligatormacaroni (administrator) on 28-01-2015 at 16:53:38

Running from "C:\Users\Allie\Downloads"

Microsoft Windows 8.1 Pro (X64)

Boot Mode: Normal

***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.

No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

========================= IP Configuration: ================================

Ralink RT3290 802.11bgn Wi-Fi Adapter = Wi-Fi (Connected)

Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)

Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

reset

set global icmpredirects=enabled

set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

popd

# End of IPv4 configuration

Windows IP Configuration

Host Name . . . . . . . . . . . . : Allie-pc

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)

Physical Address. . . . . . . . . : 9C-2A-70-2F-72-38

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

Physical Address. . . . . . . . . : 88-51-FB-C7-58-BE

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Ralink RT3290 802.11bgn Wi-Fi Adapter

Physical Address. . . . . . . . . : 9C-2A-70-2F-72-37

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Link-local IPv6 Address . . . . . : fe80::e1dd:2da1:eb17:d87e%2(Preferred)

IPv4 Address. . . . . . . . . . . : 192.168.0.6(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Lease Obtained. . . . . . . . . . : Wednesday, January 28, 2015 4:21:31 PM

Lease Expires . . . . . . . . . . : Sunday, February 1, 2015 8:21:35 PM

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DHCPv6 IAID . . . . . . . . . . . : 329001584

DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-6E-B6-2D-88-51-FB-C7-58-BE

DNS Servers . . . . . . . . . . . : 209.18.47.61

209.18.47.62

NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 3:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:3cef:36e4:3f57:fff9(Preferred)

Link-local IPv6 Address . . . . . : fe80::3cef:36e4:3f57:fff9%8(Preferred)

Default Gateway . . . . . . . . . : ::

DHCPv6 IAID . . . . . . . . . . . : 251658240

DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-6E-B6-2D-88-51-FB-C7-58-BE

NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{F0CDECB2-D92D-4239-A8D5-833E259A5864}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Server: dns-cac-lb-01.rr.com

Address: 209.18.47.61

Name: google.com

Addresses: 2607:f8b0:4009:808::200e

216.58.216.78

Pinging google.com [74.125.225.14] with 32 bytes of data:

Reply from 74.125.225.14: bytes=32 time=27ms TTL=53

Reply from 74.125.225.14: bytes=32 time=26ms TTL=53

Ping statistics for 74.125.225.14:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 26ms, Maximum = 27ms, Average = 26ms

Server: dns-cac-lb-01.rr.com

Address: 209.18.47.61

Name: yahoo.com

Addresses: 98.138.253.109

98.139.183.24

206.190.36.45

Pinging yahoo.com [98.138.253.109] with 32 bytes of data:

Reply from 98.138.253.109: bytes=32 time=48ms TTL=50

Reply from 98.138.253.109: bytes=32 time=44ms TTL=50

Ping statistics for 98.138.253.109:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 44ms, Maximum = 48ms, Average = 46ms

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

6...9c 2a 70 2f 72 38 ......Bluetooth Device (Personal Area Network)

4...88 51 fb c7 58 be ......Realtek PCIe GBE Family Controller

2...9c 2a 70 2f 72 37 ......Ralink RT3290 802.11bgn Wi-Fi Adapter

1...........................Software Loopback Interface 1

8...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

7...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #8

===========================================================================

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination Netmask Gateway Interface Metric

0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.6 25

127.0.0.0 255.0.0.0 On-link 127.0.0.1 306

127.0.0.1 255.255.255.255 On-link 127.0.0.1 306

127.255.255.255 255.255.255.255 On-link 127.0.0.1 306

192.168.0.0 255.255.255.0 On-link 192.168.0.6 281

192.168.0.6 255.255.255.255 On-link 192.168.0.6 281

192.168.0.255 255.255.255.255 On-link 192.168.0.6 281

224.0.0.0 240.0.0.0 On-link 127.0.0.1 306

224.0.0.0 240.0.0.0 On-link 192.168.0.6 281

255.255.255.255 255.255.255.255 On-link 127.0.0.1 306

255.255.255.255 255.255.255.255 On-link 192.168.0.6 281

===========================================================================

Persistent Routes:

None

IPv6 Route Table

===========================================================================

Active Routes:

If Metric Network Destination Gateway

8 306 ::/0 On-link

1 306 ::1/128 On-link

8 306 2001::/32 On-link

8 306 2001:0:9d38:6ab8:3cef:36e4:3f57:fff9/128

On-link

2 281 fe80::/64 On-link

8 306 fe80::/64 On-link

8 306 fe80::3cef:36e4:3f57:fff9/128

On-link

2 281 fe80::e1dd:2da1:eb17:d87e/128

On-link

1 306 ff00::/8 On-link

8 306 ff00::/8 On-link

2 281 ff00::/8 On-link

===========================================================================

Persistent Routes:

None

========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)

Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)

Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)

Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)

Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)

Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)

Catalog5 08 C:\WINDOWS\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)

Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)

x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)

x64-Catalog5 08 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

x64-Catalog9 11 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:

==================

Error: (01/28/2015 04:21:43 PM) (Source: Application Error) (User: )

Description: Faulting application name: BlueSoleilCS.exe, version: 9.0.709.0, time stamp: 0x5019fa79

Faulting module name: tl_filter.dll, version: 0.0.0.0, time stamp: 0x50247825

Exception code: 0xc0000094

Fault offset: 0x0000d53d

Faulting process id: 0x338

Faulting application start time: 0xBlueSoleilCS.exe0

Faulting application path: BlueSoleilCS.exe1

Faulting module path: BlueSoleilCS.exe2

Report Id: BlueSoleilCS.exe3

Faulting package full name: BlueSoleilCS.exe4

Faulting package-relative application ID: BlueSoleilCS.exe5

Error: (01/27/2015 07:27:14 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 1219

Error: (01/27/2015 07:27:14 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 1219

Error: (01/27/2015 07:27:14 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/26/2015 07:00:59 PM) (Source: Application Error) (User: )

Description: Faulting application name: BlueSoleilCS.exe, version: 9.0.709.0, time stamp: 0x5019fa79

Faulting module name: tl_filter.dll_unloaded, version: 0.0.0.0, time stamp: 0x50247825

Exception code: 0xc0000094

Fault offset: 0x0000d53d

Faulting process id: 0x6e4

Faulting application start time: 0xBlueSoleilCS.exe0

Faulting application path: BlueSoleilCS.exe1

Faulting module path: BlueSoleilCS.exe2

Report Id: BlueSoleilCS.exe3

Faulting package full name: BlueSoleilCS.exe4

Faulting package-relative application ID: BlueSoleilCS.exe5

Error: (01/26/2015 06:59:11 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 4485

Error: (01/26/2015 06:59:11 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 4485

Error: (01/26/2015 06:59:11 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/25/2015 01:52:55 PM) (Source: Application Error) (User: )

Description: Faulting application name: BlueSoleilCS.exe, version: 9.0.709.0, time stamp: 0x5019fa79

Faulting module name: tl_filter.dll, version: 0.0.0.0, time stamp: 0x50247825

Exception code: 0xc0000094

Fault offset: 0x0000d53d

Faulting process id: 0x6f0

Faulting application start time: 0xBlueSoleilCS.exe0

Faulting application path: BlueSoleilCS.exe1

Faulting module path: BlueSoleilCS.exe2

Report Id: BlueSoleilCS.exe3

Faulting package full name: BlueSoleilCS.exe4

Faulting package-relative application ID: BlueSoleilCS.exe5

Error: (01/25/2015 01:49:51 PM) (Source: Application Error) (User: )

Description: Faulting application name: BlueSoleilCS.exe, version: 9.0.709.0, time stamp: 0x5019fa79

Faulting module name: tl_filter.dll, version: 0.0.0.0, time stamp: 0x50247825

Exception code: 0xc0000094

Fault offset: 0x0000d53d

Faulting process id: 0x6e4

Faulting application start time: 0xBlueSoleilCS.exe0

Faulting application path: BlueSoleilCS.exe1

Faulting module path: BlueSoleilCS.exe2

Report Id: BlueSoleilCS.exe3

Faulting package full name: BlueSoleilCS.exe4

Faulting package-relative application ID: BlueSoleilCS.exe5

System errors:

=============

Error: (01/28/2015 04:22:00 PM) (Source: Service Control Manager) (User: )

Description: The BlueSoleilCS service terminated unexpectedly. It has done this 2 time(s).

Error: (01/26/2015 07:01:00 PM) (Source: Service Control Manager) (User: )

Description: The BlueSoleilCS service terminated unexpectedly. It has done this 1 time(s).

Error: (01/26/2015 06:59:58 PM) (Source: Microsoft-Windows-HAL) (User: NT AUTHORITY)

Description: The system watchdog timer was triggered.

Error: (01/26/2015 07:00:21 PM) (Source: EventLog) (User: )

Description: The previous system shutdown at 6:48:38 PM on ‎1/‎26/‎2015 was unexpected.

Error: (01/25/2015 01:53:04 PM) (Source: Service Control Manager) (User: )

Description: The BlueSoleilCS service terminated unexpectedly. It has done this 1 time(s).

Error: (01/25/2015 01:50:59 PM) (Source: DCOM) (User: ALLIE-PC)

Description: {D63B10C5-BB46-4990-A94F-E40B9D520160}

Error: (01/25/2015 01:50:59 PM) (Source: DCOM) (User: ALLIE-PC)

Description: {D63B10C5-BB46-4990-A94F-E40B9D520160}

Error: (01/25/2015 01:50:59 PM) (Source: DCOM) (User: ALLIE-PC)

Description: {D63B10C5-BB46-4990-A94F-E40B9D520160}

Error: (01/25/2015 01:49:59 PM) (Source: Service Control Manager) (User: )

Description: The BlueSoleilCS service terminated unexpectedly. It has done this 1 time(s).

Error: (01/25/2015 01:48:28 PM) (Source: DCOM) (User: ALLIE-PC)

Description: {D63B10C5-BB46-4990-A94F-E40B9D520160}

Microsoft Office Sessions:

=========================

CodeIntegrity Errors:

===================================

Date: 2015-01-26 20:14:55.897

Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-01-25 19:56:15.723

Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-01-25 19:56:15.582

Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-01-25 19:56:15.254

Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-01-25 19:56:15.114

Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-01-25 19:35:42.338

Date: 2015-01-25 10:13:32.098

Date: 2015-01-22 20:26:32.687

Date: 2015-01-21 18:10:53.708

Date: 2015-01-20 21:40:44.474

Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

=========================== Installed Programs ============================

4 Elements II (x32 Version: 2.2.0.98 - WildTangent) Hidden

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.6.0.19140 - Adobe Systems Incorporated)

Adobe AIR (x32 Version: 2.6.0.19140 - Adobe Systems Incorporated) Hidden

Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.2.1.650 - Adobe Systems Incorporated)

Adobe Community Help (x32 Version: 3.2.1 - Adobe Systems Incorporated) Hidden

Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.296 - Adobe Systems Incorporated)

Adobe Photoshop Elements 9 (HKLM-x32\...\Adobe Photoshop Elements 9) (Version: 9.0 - Adobe Systems Incorporated)

Adobe Photoshop Elements 9 (x32 Version: 9.0 - Adobe Systems Incorporated) Hidden

Adobe Photoshop.com Inspiration Browser (HKLM-x32\...\PhotoshopdotcomInspirationBrowser.4C35C4D325D350FE0114230CBADCA2DDD0AC8D25.1) (Version: 3.07 - Adobe Systems Incorporated)

Adobe Photoshop.com Inspiration Browser (x32 Version: 3.07 - Adobe Systems Incorporated) Hidden

Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.4.634 - Adobe Systems, Inc.)

Amazon Music (HKCU\...\Amazon Amazon Music) (Version: 3.2.0.591 - Amazon Services LLC)

Apple Application Support (HKLM-x32\...\{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}) (Version: 2.3.4 - Apple Inc.)

Apple Mobile Device Support (HKLM\...\{2F72F540-1F60-4266-9506-952B21D6640D}) (Version: 6.1.0.13 - Apple Inc.)

Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)

Autodesk SketchBook Express 2011 sp2 (HKLM-x32\...\{EB87378B-E64A-4D27-8AB6-0786BAB3AC84}) (Version: 5.20.0000 - Autodesk)

Bamboo Dock (HKLM-x32\...\Bamboo Dock) (Version: 4.1 - Wacom Co., Ltd.)

Bamboo Dock (x32 Version: 4.1.0 - Wacom Europe GmbH) Hidden

Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden

Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)

Build-a-lot 4 - Power Source (x32 Version: 2.2.0.98 - WildTangent) Hidden

CCleaner (HKLM\...\CCleaner) (Version: 4.03 - Piriform)

Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden

CPUID HWMonitor 1.22 (HKLM\...\CPUID HWMonitor_is1) (Version: - )

Cradle Of Egypt Collector's Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden

Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden

CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.2.5712 - CyberLink Corp.)

CyberLink LabelPrint (x32 Version: 2.5.2.5712 - CyberLink Corp.) Hidden

CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.1.1916 - CyberLink Corp.)

CyberLink Media Suite 10 (x32 Version: 10.0.1.1916 - CyberLink Corp.) Hidden

CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.1.1926 - CyberLink Corp.)

CyberLink Power2Go 8 (x32 Version: 8.0.1.1926 - CyberLink Corp.) Hidden

CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.6.4319 - CyberLink Corp.)

CyberLink PowerDVD (x32 Version: 10.0.6.4319 - CyberLink Corp.) Hidden

CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.4.5527 - CyberLink Corp.)

CyberLink YouCam (x32 Version: 3.5.4.5527 - CyberLink Corp.) Hidden

D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden

Elements 9 Organizer (x32 Version: 9.0 - Adobe Systems Incorporated) Hidden

Elements STI Installer (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden

Energy Star (HKLM\...\{0FA995CC-C849-4755-B14B-5404CC75DC24}) (Version: 1.0.8 - Hewlett-Packard)

Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden

FATE: The Cursed King (x32 Version: 2.2.0.97 - WildTangent) Hidden

Final Drive Fury (x32 Version: 2.2.0.95 - WildTangent) Hidden

FlatOut 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 40.0.2214.93 - Google Inc.)

Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden

Governor of Poker 2 Premium Edition (x32 Version: 2.2.0.95 - WildTangent) Hidden

Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden

Hoyle Card Games (x32 Version: 2.2.0.95 - WildTangent) Hidden

HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden

HP Documentation (HKLM-x32\...\{8E7CB625-076C-4812-87B9-A2695C2CFABF}) (Version: 1.1.0.0 - Hewlett-Packard)

HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.3.0 - WildTangent)

HP MyRoom (HKLM-x32\...\{9C35EDE5-4B0F-45E7-A438-314BA889948E}) (Version: 9.0.0.0 - Hewlett-Packard Company)

HP Postscript Converter (Version: 3.1.3554 - Hewlett-Packard) Hidden

HP Quick Launch (HKLM-x32\...\{E5823036-6F09-4D0A-B05C-E2BAA129288A}) (Version: 3.0.6 - Hewlett-Packard Company)

HP Recovery Manager (x32 Version: 7.00 - Hewlett-Packard) Hidden

HP Registration Service (HKLM\...\{E4D6CCF2-0AAF-4B9C-9DE5-893EDC9B4BAA}) (Version: 1.0.5976.4186 - Hewlett-Packard)

HP Software Framework (HKLM-x32\...\{675D093B-815D-47FD-AB2C-192EC751E8E2}) (Version: 4.6.10.1 - Hewlett-Packard Company)

HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)

HP Utility Center (HKLM-x32\...\{0C57987A-A03A-4B95-A309-D23F78F406CA}) (Version: 1.0.7 - Hewlett-Packard)

HP Wireless Button Driver (HKLM-x32\...\{30B2D1D8-0A07-4B71-9553-0710C5D31E35}) (Version: 1.1.2.1 - Hewlett-Packard Company)

Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1008 - Intel Corporation)

Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)

Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3347 - Intel Corporation)

Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.6.0.1030 - Intel Corporation)

Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)

Intel® Trusted Connect Service Client (Version: 1.24.388.1 - Intel Corporation) Hidden

iTunes (HKLM\...\{76FF0F03-B707-4332-B5D1-A56C8303514E}) (Version: 11.0.4.4 - Apple Inc.)

Java 7 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217055FF}) (Version: 7.0.600 - Oracle)

Java Auto Updater (x32 Version: 2.1.60.19 - Oracle, Inc.) Hidden

Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden

John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden

Luxor Evolved (x32 Version: 2.2.0.98 - WildTangent) Hidden

Mahjongg Dimensions Deluxe: Tiles in Time (x32 Version: 2.2.0.98 - WildTangent) Hidden

Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)

McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.130.10 - McAfee, Inc.)

Microsoft App Update for microsoft.windowscommunicationsapps_17.0.1119.516_x64__8wekyb3d8bbwe (x64) (Version: 1.0.0.0 - Microsoft Corporation) Hidden

Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden

Microsoft Office (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.6120.5004 - Microsoft Corporation)

Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)

Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version: - Microsoft) Hidden

Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)

Microsoft Office Enterprise 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version: - Microsoft) Hidden

Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)

Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)

Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden

Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden

Microsoft_VC80_MFC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden

Microsoft_VC80_MFCLOC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden

Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden

Mortimer Beckett and the Crimson Thief Premium Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden

Mozilla Firefox 34.0.5 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 34.0.5 (x86 en-US)) (Version: 34.0.5 - Mozilla)

Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)

MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden

Mystery P.I. - Curious Case of Counterfeit Cove (x32 Version: 2.2.0.98 - WildTangent) Hidden

Origin (HKLM-x32\...\Origin) (Version: 9.4.11.2806 - Electronic Arts, Inc.)

Peggle Nights (x32 Version: 2.2.0.98 - WildTangent) Hidden

Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden

Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden

Polar Golfer (x32 Version: 2.2.0.98 - WildTangent) Hidden

Ralink Bluetooth Stack64 (HKLM\...\{58BC91D0-42E7-125D-F9B6-F2F5C0CDB096}) (Version: 9.0.715.0 - Ralink Corporation)

Ralink RT3290 802.11bgn Wi-Fi Adapter (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 5.0.2.0 - Ralink)

Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.2.612.2012 - Realtek)

Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6662 - Realtek Semiconductor Corp.)

Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.2.8400.29029 - Realtek Semiconductor Corp.)

Roads of Rome 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden

SimCity 2000 Special Edition (HKLM-x32\...\{59D2C751-F7BE-4E9F-9C8C-1F16013802C7}) (Version: 2.0.0.1 - Electronic Arts)

Skype™ 6.22 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.22.107 - Skype Technologies S.A.)

swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden

Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.5.3.3 - Synaptics Incorporated)

System Requirements Lab CYRI (HKLM-x32\...\{E77DA909-3532-4C95-AFEB-06310E88462A}) (Version: 6.0.3.0 - Husdawg, LLC)

System Requirements Lab Detection (HKLM-x32\...\{A62CCD54-18CF-4C09-9D56-D3B43E8D1CCA}) (Version: 2.0.0.0 - Husdawg, LLC)

Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden

The Sims™ 4 (HKLM-x32\...\{48EBEBBF-B9F8-4520-A3CF-89A730721917}) (Version: 1.3.33.1010 - Electronic Arts Inc.)

The Sims™ 4 Create A Sim Demo (HKLM-x32\...\{6908ED99-F02B-4E99-A202-3FAC99C510ED}) (Version: 1.0.237.100 - Electronic Arts Inc.)

Theme Hospital (HKLM-x32\...\{5118A4C2-C8A4-4CE5-AC37-F3E51C25402F}) (Version: 3.0.0.2 - Electronic Arts)

Unity Web Player (HKCU\...\UnityWebPlayer) (Version: - Unity Technologies ApS)

Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)

Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version: - Microsoft)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version: - Microsoft)

Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version: - Microsoft)

Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version: - Microsoft)

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version: - Microsoft)

Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version: - Microsoft)

Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version: - Microsoft)

Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version: - Microsoft)

Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version: - Microsoft)

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version: - Microsoft)

Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version: - Microsoft)

Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version: - Microsoft)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2920789) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{9913305E-D4AC-4D26-B30F-799D529FB282}) (Version: - Microsoft)

Update for Microsoft Office PowerPoint 2007 (KB2597972) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{7B9D2746-D03B-442B-A691-90B748E316B4}) (Version: - Microsoft)

Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version: - Microsoft)

Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version: - Microsoft)

Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version: - Microsoft)

Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version: - Microsoft)

Update Installer for WildTangent Games App (x32 Version: - WildTangent) Hidden

Vacation Quest™ - Australia (x32 Version: 2.2.0.98 - WildTangent) Hidden

Wacom (HKLM\...\Pen Tablet Driver) (Version: 5.3.2-1 - Wacom Technology Corp.)

WebTablet FB Plugin 32 bit (HKLM-x32\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.2 - Wacom Technology Corp.)

WebTablet FB Plugin 64 bit (HKLM\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.2 - Wacom Technology Corp.)

WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.3.0 - WildTangent)

WildTangent Games App (x32 Version: 4.0.9.6 - WildTangent) Hidden

Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)

Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden

Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden

Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden

Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden

========================= Devices: ================================

========================= Memory info: ===================================

Percentage of memory in use: 64%

Total physical RAM: 3983.28 MB

Available physical RAM: 1400.46 MB

Total Pagefile: 4751.28 MB

Available Pagefile: 1655.34 MB

Total Virtual: 4095.88 MB

Available Virtual: 3968.18 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:442.46 GB) (Free:355.6 GB) NTFS

2 Drive d: (RECOVERY) (Fixed) (Total:22.09 GB) (Free:2.68 GB) NTFS

========================= Users: ========================================

User accounts for \\ALLIE-PC

Administrator alligatormacaroni Guest

========================= Minidump Files ==================================

No minidump file found

**** End of log ****

Attached Files

ALLIE-PC.txt 156.97KB 773 downloads

#4
RKinner

Posted 28 January 2015 - 04:50 PM

Malware Expert

Expert
24,701 posts

It's getting too hot:

CPU

Intel Core i3 2330M @ 2.20GHz 69 °C

Sandy Bridge 32nm Technology

RAM

4.00GB Single-Channel DDR3 @ 665MHz (9-9-9-24)

Motherboard

Hewlett-Packard 1858 (U3E1) 70 °C

Make sure you are operating on a hard surface. Running on your bed or your lap will block the air vents on the bottom and back and cause it to overheat.

Try speedfan

http://www.filehippo...nload_speedfan/

Download, save and Install it (Win 7/8 or Vista right click and Run As Admin.) then run it ((Win 7/8 or Vista right click and Run As Admin.)

It will tell you your temps in real time. We want it to be under 55. You might need a cooler tray.

Also you have something called BlueSoleil which I think is associated with your Bluetooth and that program is causing you some grief.

#5
alliedoe

Posted 28 January 2015 - 05:14 PM

New Member

Topic Starter
Member
6 posts

So the temperature could be affecting the networking? I do have a fan but I'm bad about using it--I'll start.

I don't actually use a Bluetooth with my laptop so that's not necessary. Could I/should I remove it?

Thanks for your help!

#6
RKinner

Posted 28 January 2015 - 08:16 PM

Malware Expert

Expert
24,701 posts

High temps cause all sorts of strange things to happen. It just depends on what is weakest. On my HP All-in-one which runs hotter than it should, when it gets too hot the video goes crazy. Most PCs will run slower when hot in order to protect the CPU. Sometimes RAM will randomly forget things. In your case I think it may be hurting the network. We can't know for sure but it's a strong possibility that's why you want to run Speedfan so you have a constant monitoring of the temperature then you can prove it is or it isn't the heat.

If you don't use blue tooth then turn it off. I don't see blue soleil in the install list so it may just be a driver. You can try the procedure here:

http://superuser.com...-on-windows-8-1

but you may need to do more. Perhaps there is a service or startup entry which needs to be turned off with msconfig. Or you may need to go into Device Manager and right click on the bluetooth adapter and Disable it.

Without a FRST or OTL log I can't really see what is going on. Since you say you have a second one with the same problem we might want to run FRST to rule out a virus even if we get kicked over to the malware forum.

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.

Press Scan button.

It will produce a log called FRST.txt in the same directory the tool is run from.

Please copy and paste log back here.

The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.

#7
alliedoe

Posted 31 January 2015 - 07:20 AM

New Member

Topic Starter
Member
6 posts

Okay. I went ahead and disabled the bluetooth in device manager. When I checked startup applications in task manager it was disabled there as well. I'm not sure what impact that's had on the problem, since I typically can go a few hours with internet connection until it decides to boot me again, so we'll see if that does anything.

I've also been monitoring with speedfan and it's been staying around 47 or so but I've still had issues with it cutting out. (I also started using my fan and I have noticed the pc running more smoothly, so even if it doesn't fix the network problem it's still helpful!)

Here is the FRST report:

E(Intel Corporation) C:\Windows\System32\igfxpers.exe

(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe

(Microsoft Corporation) C:\Windows\System32\StikyNot.exe

() C:\Users\Allie\AppData\Local\Amazon Music\Amazon Music Helper.exe

(Skype Technologies S.A.) C:\Program Files (x86)\Skype\Phone\Skype.exe

(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe

(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

(CyberLink) C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe

(CyberLink) C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe

(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe

(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

(Realsil Microelectronics Inc.) C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

(Adobe Systems Incorporated) C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe

(Microsoft Corporation) C:\Windows\System32\dllhost.exe

(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe

(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

(Microsoft Corporation) C:\Windows\System32\dllhost.exe

(Almico Software (www.almico.com)) C:\Program Files (x86)\SpeedFan\speedfan.exe

(Farbar) C:\Users\Allie\Downloads\FRST64 (1).exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [6548112 2012-06-12] (Realtek Semiconductor)

HKLM\...\Run: [Logitech Download Assistant] => C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch

HKLM\...\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [497648 2010-07-29] (Adobe Systems Incorporated)

HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [3053808 2014-07-04] (Synaptics Incorporated)

HKLM-x32\...\Run: [BtTray] => C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BtTray.exe [363520 2012-08-02] (IVT Corporation)

HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [256896 2014-05-07] (Oracle Corporation)

HKLM-x32\...\Run: [HP Quick Launch] => C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe [581024 2012-09-07] (Hewlett-Packard Development Company, L.P.)

HKLM\...\RunOnce: [NCPluginUpdater] => c:\program files (x86)\hewlett-packard\hp health check\activecheck\product_line\NCPluginUpdater.exe [21720 2015-01-28] (Hewlett-Packard)

Winlogon\Notify\igfxcui: C:\WINDOWS\system32\igfxdev.dll (Intel Corporation)

HKU\S-1-5-21-522919907-1735680996-1150371519-1001\...\Run: [RESTART_STICKY_NOTES] => C:\Windows\System32\StikyNot.exe [457728 2014-09-24] (Microsoft Corporation)

HKU\S-1-5-21-522919907-1735680996-1150371519-1001\...\Run: [Amazon Music] => C:\Users\Allie\AppData\Local\Amazon Music\Amazon Music Helper.exe [3356480 2014-07-22] ()

HKU\S-1-5-21-522919907-1735680996-1150371519-1001\...\Run: [Skype] => C:\Program Files (x86)\Skype\Phone\Skype.exe [30524520 2014-11-27] (Skype Technologies S.A.)

HKU\S-1-5-21-522919907-1735680996-1150371519-1001\...\Run: [GoogleChromeAutoLaunch_49B870FC090B08DD3482D27C6FD6EF10] => C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [843592 2015-01-25] (Google Inc.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION

HKU\S-1-5-21-522919907-1735680996-1150371519-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION

HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com

HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft...=ie&ar=iesearch

HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft...d=ie&ar=msnhome

HKU\S-1-5-21-522919907-1735680996-1150371519-1001\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft...=ie&ar=iesearch

SearchScopes: HKLM -> {3D996D55-C16F-48F9-A24E-464CF90F2AFA} URL = http://www.amazon.co...s={searchTerms}

SearchScopes: HKLM -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.co...54371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}

SearchScopes: HKLM-x32 -> DefaultScope value is missing.

SearchScopes: HKLM-x32 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.co...54371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}

SearchScopes: HKU\S-1-5-21-522919907-1735680996-1150371519-1001 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.co...54371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}

BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll (Hewlett-Packard)

BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll (Microsoft Corporation)

BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)

BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)

BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)

DPF: HKLM-x32 {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset...lineScanner.cab

DPF: HKLM-x32 {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} http://www.shockwave...ploader_v10.cab

Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)

Tcpip\Parameters: [DhcpNameServer] 209.18.47.61 209.18.47.62

FireFox:

========

FF ProfilePath: C:\Users\Allie\AppData\Roaming\Mozilla\Firefox\Profiles\jzv951u3.default

FF Homepage: https://www.google.com/

FF Plugin: @adobe.com/FlashPlayer -> C:\WINDOWS\system32\Macromed\Flash\NPSWF64_16_0_0_296.dll ()

FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.31211.0\npctrl.dll ( Microsoft Corporation)

FF Plugin: @wacom.com/wtPlugin,version=2.1.0.2 -> C:\Program Files\TabletPlugins\npWacomTabletPlugin.dll (Wacom)

FF Plugin-x32: @adobe.com/FlashPlayer -> C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_16_0_0_296.dll ()

FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\windows\SysWOW64\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)

FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()

FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.42 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)

FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)

FF Plugin-x32: @java.com/DTPlugin,version=10.60.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)

FF Plugin-x32: @java.com/JavaPlugin,version=10.60.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)

FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.31211.0\npctrl.dll ( Microsoft Corporation)

FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3555.0308 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)

FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)

FF Plugin-x32: @wacom.com/wtPlugin,version=2.1.0.2 -> C:\Program Files (x86)\TabletPlugins\npWacomTabletPlugin.dll (Wacom)

FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()

FF Plugin HKU\S-1-5-21-522919907-1735680996-1150371519-1001: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Allie\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)

FF Plugin HKU\S-1-5-21-522919907-1735680996-1150371519-1001: wacom.com/WacomTabletPlugin -> C:\Program Files\TabletPlugins\npWacomTabletPlugin.dll (Wacom)

FF Extension: Adblock Plus - C:\Users\Allie\AppData\Roaming\Mozilla\Firefox\Profiles\jzv951u3.default\Extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2014-06-01]

Chrome:

=======

CHR Profile: C:\Users\Allie\AppData\Local\Google\Chrome\User Data\Default

CHR Extension: (Google Slides) - C:\Users\Allie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2014-10-18]

CHR Extension: (Google Docs) - C:\Users\Allie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-10-18]

CHR Extension: (Google Drive) - C:\Users\Allie\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-10-18]

CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Allie\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-10-18]

CHR Extension: (YouTube) - C:\Users\Allie\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-10-18]

CHR Extension: (Adblock Plus) - C:\Users\Allie\AppData\Local\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2014-10-19]

CHR Extension: (Google Search) - C:\Users\Allie\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-10-18]

CHR Extension: (Hola Better Internet Engine) - C:\Users\Allie\AppData\Local\Google\Chrome\User Data\Default\Extensions\epbfmioobedknooiakdehepogalbgkng [2014-11-14]

CHR Extension: (Google Sheets) - C:\Users\Allie\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2014-10-18]

CHR Extension: (Hola Better Internet) - C:\Users\Allie\AppData\Local\Google\Chrome\User Data\Default\Extensions\gkojfkhlekighikafcpjkiklfbnlmeio [2014-11-14]

CHR Extension: (Reddit Enhancement Suite) - C:\Users\Allie\AppData\Local\Google\Chrome\User Data\Default\Extensions\kbmfpngjjgdllneeigpgjifpgocmfgmb [2015-01-10]

CHR Extension: (Google Wallet) - C:\Users\Allie\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-10-18]

CHR Extension: (Gmail) - C:\Users\Allie\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-10-18]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

S2 BlueSoleilCS; C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BlueSoleilCS.exe [1544192 2012-08-02] (IVT Corporation) [File not signed]

R3 BsHelpCS; C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BsHelpCS.exe [138752 2012-07-10] (IVT Corporation) [File not signed]

R2 HP Support Assistant Service; C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [92160 2013-11-04] (Hewlett-Packard Company) [File not signed]

R2 IconMan_R; C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2451456 2012-07-13] (Realsil Microelectronics Inc.) [File not signed]

R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [165760 2012-07-18] (Intel Corporation)

S3 Origin Client Service; C:\Program Files (x86)\Origin\OriginClientService.exe [1903472 2015-01-25] (Electronic Arts)

S3 w3logsvc; C:\Windows\system32\inetsrv\w3logsvc.dll [76800 2014-10-27] (Microsoft Corporation)

R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [368632 2014-09-21] (Microsoft Corporation)

R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2014-09-21] (Microsoft Corporation)

R2 WTabletServiceCon; C:\Program Files\Tablet\Pen\WTabletServiceCon.exe [619904 2012-12-11] (Wacom Technology, Corp.)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 BtAudioBusSrv; C:\Windows\System32\Drivers\BtAudioBus.sys [23136 2012-06-15] (IVT Corporation)

R3 BthL2caScoIfSrv; C:\Windows\System32\Drivers\BtL2caScoIf.sys [56904 2012-07-19] (Ralink Corporation)

R3 BthLEEnum; C:\Windows\system32\DRIVERS\BthLEEnum.sys [226304 2014-09-24] (Microsoft Corporation)

R3 btUrbFilterDrv; C:\Windows\System32\Drivers\IvtUrbBtFlt.sys [48736 2012-08-09] (Ralink Corporation)

R1 CLVirtualDrive; C:\Windows\system32\DRIVERS\CLVirtualDrive.sys [92536 2012-06-25] (CyberLink)

S3 RSP2STOR; C:\Windows\system32\DRIVERS\RtsP2Stor.sys [269968 2012-07-03] (Realtek Semiconductor Corp.)

R3 rtbth; C:\Windows\System32\drivers\rtbth.sys [1204424 2013-12-02] (Ralink Technology, Corp.)

S3 SmbDrv; C:\Windows\System32\drivers\Smb_driver_AMDASF.sys [41272 2012-08-29] (Synaptics Incorporated)

R3 SmbDrvI; C:\Windows\system32\DRIVERS\Smb_driver_Intel.sys [33008 2014-07-04] (Synaptics Incorporated)

R3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2014-09-21] (Microsoft Corporation)

R3 WirelessButtonDriver; C:\Windows\System32\drivers\WirelessButtonDriver64.sys [20800 2013-07-22] (Hewlett-Packard Development Company, L.P.)

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-01-31 08:14 - 2015-01-31 08:15 - 00018394 _____ () C:\Users\Allie\Downloads\FRST.txt

2015-01-31 08:14 - 2015-01-31 08:14 - 00000000 ____D () C:\FRST

2015-01-31 08:13 - 2015-01-31 08:13 - 02130944 _____ (Farbar) C:\Users\Allie\Downloads\FRST64.exe

2015-01-31 08:13 - 2015-01-31 08:13 - 02130944 _____ (Farbar) C:\Users\Allie\Downloads\FRST64 (1).exe

2015-01-31 08:13 - 2015-01-31 08:13 - 01122304 _____ (Farbar) C:\Users\Allie\Downloads\FRST.exe

2015-01-31 08:10 - 2015-01-31 08:10 - 00001019 _____ () C:\Users\Guest\Desktop\SpeedFan.lnk

2015-01-31 08:10 - 2015-01-31 08:10 - 00001019 _____ () C:\Users\Allie\Desktop\SpeedFan.lnk

2015-01-31 08:10 - 2015-01-31 08:10 - 00000000 ____D () C:\Users\Allie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\SpeedFan

2015-01-31 08:10 - 2015-01-31 08:10 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SpeedFan

2015-01-31 08:09 - 2015-01-31 08:10 - 00000000 ____D () C:\Program Files (x86)\SpeedFan

2015-01-31 08:09 - 2015-01-31 08:09 - 02174848 _____ () C:\Users\Allie\Downloads\instsf450.exe

2015-01-31 08:09 - 2015-01-31 08:09 - 00000045 _____ () C:\WINDOWS\SysWOW64\initdebug.nfo

2015-01-28 16:56 - 2015-01-28 16:57 - 00160739 _____ () C:\Users\Allie\Desktop\ALLIE-PC.txt

2015-01-28 16:55 - 2015-01-28 16:55 - 00000808 _____ () C:\Users\Public\Desktop\Speccy.lnk

2015-01-28 16:55 - 2015-01-28 16:55 - 00000000 ____D () C:\Program Files\Speccy

2015-01-28 16:54 - 2015-01-28 16:55 - 05135288 _____ (Piriform Ltd) C:\Users\Allie\Downloads\spsetup128.exe

2015-01-28 16:53 - 2015-01-28 16:54 - 00042965 _____ () C:\Users\Allie\Downloads\Result.txt

2015-01-28 16:52 - 2015-01-28 16:52 - 00401920 _____ (Farbar) C:\Users\Allie\Downloads\MiniToolBox.exe

2015-01-25 13:26 - 2015-01-25 13:45 - 00000022 _____ () C:\Users\Allie\Downloads\ChromeOS-Vanilla-4028.0.2013_04_20_1810-r706c4144.zip

2015-01-24 15:02 - 2015-01-24 15:02 - 04070576 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerInstaller.exe

2015-01-19 16:11 - 2014-12-19 01:26 - 00140800 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxdav.sys

2015-01-19 16:11 - 2014-12-11 21:04 - 00087040 _____ (Microsoft Corporation) C:\WINDOWS\system32\TSWbPrxy.exe

2015-01-19 16:11 - 2014-12-11 19:51 - 00075776 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ahcache.sys

2015-01-19 16:11 - 2014-12-08 20:50 - 00225280 _____ (Microsoft Corporation) C:\WINDOWS\system32\profsvc.dll

2015-01-19 16:11 - 2014-12-05 22:17 - 00360448 _____ (Microsoft Corporation) C:\WINDOWS\system32\ncsi.dll

2015-01-19 16:11 - 2014-12-05 20:41 - 00391680 _____ (Microsoft Corporation) C:\WINDOWS\system32\nlasvc.dll

2015-01-19 16:11 - 2014-10-28 20:24 - 00086016 _____ (Microsoft Corporation) C:\WINDOWS\system32\nlaapi.dll

2015-01-19 16:11 - 2014-10-28 20:01 - 00065536 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\nlaapi.dll

2015-01-19 16:10 - 2014-12-08 14:42 - 00535640 _____ (Microsoft Corporation) C:\WINDOWS\system32\wer.dll

2015-01-19 16:10 - 2014-12-08 14:42 - 00531616 _____ (Microsoft Corporation) C:\WINDOWS\system32\ci.dll

2015-01-19 16:10 - 2014-12-08 14:42 - 00448792 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wer.dll

2015-01-19 16:10 - 2014-12-08 14:42 - 00413248 _____ (Microsoft Corporation) C:\WINDOWS\system32\Faultrep.dll

2015-01-19 16:10 - 2014-12-08 14:42 - 00372408 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Faultrep.dll

2015-01-19 16:10 - 2014-12-08 14:42 - 00108944 _____ (Microsoft Corporation) C:\WINDOWS\system32\EncDump.dll

2015-01-19 16:10 - 2014-12-08 14:42 - 00038264 _____ (Microsoft Corporation) C:\WINDOWS\system32\WerFaultSecure.exe

2015-01-19 16:10 - 2014-12-08 14:42 - 00033584 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WerFaultSecure.exe

2015-01-19 16:10 - 2014-12-05 20:35 - 00229888 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioEndpointBuilder.dll

2015-01-19 16:10 - 2014-10-28 23:00 - 00465320 _____ (Microsoft Corporation) C:\WINDOWS\system32\WerFault.exe

2015-01-19 16:10 - 2014-10-28 23:00 - 00139984 _____ (Microsoft Corporation) C:\WINDOWS\system32\wermgr.exe

2015-01-19 16:10 - 2014-10-28 22:52 - 00500016 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioSes.dll

2015-01-19 16:10 - 2014-10-28 22:52 - 00482872 _____ (Microsoft Corporation) C:\WINDOWS\system32\AudioEng.dll

2015-01-19 16:10 - 2014-10-28 22:52 - 00394120 _____ (Microsoft Corporation) C:\WINDOWS\system32\AUDIOKSE.dll

2015-01-19 16:10 - 2014-10-28 22:52 - 00272248 _____ (Microsoft Corporation) C:\WINDOWS\system32\audiodg.exe

2015-01-19 16:10 - 2014-10-28 22:12 - 00413136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WerFault.exe

2015-01-19 16:10 - 2014-10-28 22:12 - 00136296 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wermgr.exe

2015-01-19 16:10 - 2014-10-28 22:07 - 00424544 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AudioEng.dll

2015-01-19 16:10 - 2014-10-28 22:07 - 00370424 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AudioSes.dll

2015-01-19 16:10 - 2014-10-28 22:07 - 00344536 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AUDIOKSE.dll

2015-01-19 16:10 - 2014-10-28 21:44 - 00037888 _____ (Microsoft Corporation) C:\WINDOWS\system32\werdiagcontroller.dll

2015-01-19 16:10 - 2014-10-28 20:59 - 00033280 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\werdiagcontroller.dll

2015-01-19 16:10 - 2014-10-28 20:02 - 00911360 _____ (Microsoft Corporation) C:\WINDOWS\system32\audiosrv.dll

2015-01-19 15:08 - 2015-01-31 07:19 - 01510159 _____ () C:\WINDOWS\WindowsUpdate.log

2015-01-19 15:07 - 2015-01-30 18:45 - 00003925 _____ () C:\WINDOWS\setupact.log

2015-01-19 15:07 - 2015-01-19 15:07 - 00000000 _____ () C:\WINDOWS\setuperr.log

2015-01-19 10:45 - 2015-01-19 15:53 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CCleaner

2015-01-03 18:38 - 2015-01-03 18:38 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox

2015-01-03 12:12 - 2015-01-03 12:12 - 00523158 _____ () C:\Users\Allie\Documents\image for shipper emma.psd

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-01-31 08:15 - 2013-07-03 14:36 - 00003596 _____ () C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-522919907-1735680996-1150371519-1001

2015-01-31 08:09 - 2014-09-07 12:19 - 00000000 ____D () C:\Users\Allie\AppData\Roaming\Skype

2015-01-31 08:02 - 2013-07-05 19:43 - 00000830 _____ () C:\WINDOWS\Tasks\Adobe Flash Player Updater.job

2015-01-31 08:00 - 2013-08-22 10:36 - 00000000 ____D () C:\WINDOWS\system32\sru

2015-01-31 07:16 - 2014-10-18 16:05 - 00000924 _____ () C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job

2015-01-31 07:05 - 2013-08-22 10:36 - 00000000 ____D () C:\WINDOWS\system32\NDF

2015-01-30 18:46 - 2012-12-27 19:42 - 00004524 _____ () C:\WINDOWS\SysWOW64\LOCALSERVICE.INI

2015-01-30 18:46 - 2012-08-10 20:45 - 00000821 _____ () C:\WINDOWS\SysWOW64\bscs.ini

2015-01-30 17:16 - 2014-10-18 16:05 - 00000920 _____ () C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job

2015-01-30 08:48 - 2013-11-08 10:06 - 00003236 _____ () C:\WINDOWS\System32\Tasks\HPCeeScheduleForalligatormacaroni

2015-01-30 08:48 - 2013-11-08 10:06 - 00000398 _____ () C:\WINDOWS\Tasks\HPCeeScheduleForalligatormacaroni.job

2015-01-30 08:48 - 2013-07-05 17:30 - 00000052 _____ () C:\WINDOWS\SysWOW64\DOErrors.log

2015-01-30 08:48 - 2013-07-05 17:30 - 00000000 _____ () C:\WINDOWS\system32\HP_ActiveX_Patch_NOT_DETECTED.txt

2015-01-28 18:12 - 2012-07-26 02:59 - 00000000 ____D () C:\WINDOWS\CbsTemp

2015-01-28 17:34 - 2014-10-27 17:07 - 00000000 __RDO () C:\Users\Allie\OneDrive

2015-01-28 17:33 - 2013-08-22 09:45 - 00000006 ____H () C:\WINDOWS\Tasks\SA.DAT

2015-01-28 17:33 - 2013-08-22 08:25 - 00262144 ___SH () C:\WINDOWS\system32\config\BBI

2015-01-28 17:32 - 2014-10-27 16:29 - 00000000 ____D () C:\Users\Allie

2015-01-27 18:09 - 2012-12-27 19:42 - 00000088 _____ () C:\WINDOWS\SysWOW64\LOCALDEVICE.INI

2015-01-26 21:17 - 2014-10-18 16:06 - 00002203 _____ () C:\Users\Public\Desktop\Google Chrome.lnk

2015-01-25 13:19 - 2014-09-24 02:17 - 00958356 _____ () C:\WINDOWS\system32\PerfStringBackup.INI

2015-01-25 09:33 - 2014-07-23 13:46 - 00000000 ____D () C:\Users\Allie\AppData\Local\Origin

2015-01-25 09:29 - 2014-09-06 10:05 - 00001362 _____ () C:\Users\Public\Desktop\The Sims 4.lnk

2015-01-25 09:29 - 2014-07-23 13:49 - 00000000 ____D () C:\Program Files (x86)\Origin Games

2015-01-25 09:24 - 2014-07-23 13:44 - 00000000 ____D () C:\Program Files (x86)\Origin

2015-01-24 15:20 - 2014-10-30 15:18 - 00714720 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe

2015-01-24 15:20 - 2014-10-30 15:18 - 00106976 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl

2015-01-24 15:02 - 2013-07-05 19:43 - 00003718 _____ () C:\WINDOWS\System32\Tasks\Adobe Flash Player Updater

2015-01-23 16:22 - 2014-03-25 19:34 - 00129752 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys

2015-01-23 16:21 - 2014-03-25 19:34 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware

2015-01-23 16:21 - 2014-03-25 19:34 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware

2015-01-23 16:21 - 2013-07-05 21:57 - 00001114 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

2015-01-21 04:17 - 2013-08-22 10:36 - 00000000 ____D () C:\WINDOWS\AppReadiness

2015-01-19 17:06 - 2013-08-15 10:15 - 00000000 ____D () C:\WINDOWS\system32\MRT

2015-01-19 17:00 - 2013-07-04 16:58 - 113365784 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe

2015-01-19 15:56 - 2013-08-22 10:36 - 00000000 ____D () C:\Program Files\Windows Defender

2015-01-19 15:54 - 2014-10-27 16:29 - 00000000 ____D () C:\Users\Guest

2015-01-19 15:54 - 2013-08-22 10:36 - 00000000 ____D () C:\WINDOWS\system32\WinMetadata

2015-01-19 15:54 - 2013-08-22 08:36 - 00000000 ____D () C:\WINDOWS\system32\Sysprep

2015-01-19 15:53 - 2014-10-18 16:06 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome

2015-01-19 15:53 - 2014-09-07 12:19 - 00000000 ___RD () C:\Program Files (x86)\Skype

2015-01-19 15:53 - 2013-07-05 18:02 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service

2015-01-19 15:53 - 2013-07-04 15:52 - 00000000 ____D () C:\Program Files\CCleaner

2015-01-19 15:37 - 2013-08-22 10:36 - 00000000 ____D () C:\WINDOWS\registration

2015-01-19 15:35 - 2014-09-07 12:19 - 00000000 ____D () C:\ProgramData\Skype

2015-01-19 15:35 - 2013-07-05 18:03 - 00000000 ____D () C:\Users\Allie\AppData\Local\Mozilla

2015-01-19 10:46 - 2014-10-27 20:16 - 00000000 ___DC () C:\WINDOWS\Panther

2015-01-11 14:51 - 2014-06-20 13:09 - 00000000 ____D () C:\Users\Allie\AppData\Roaming\.minecraft

2015-01-03 15:56 - 2013-07-06 18:17 - 00000000 ____D () C:\Program Files\Microsoft Silverlight

2015-01-03 15:56 - 2013-07-06 18:17 - 00000000 ____D () C:\Program Files (x86)\Microsoft Silverlight

Some content of TEMP:

====================

C:\Users\Allie\AppData\Local\Temp\Extract.exe

C:\Users\Allie\AppData\Local\Temp\sfamcc00001.dll

C:\Users\Allie\AppData\Local\Temp\sfareca00001.dll

C:\Users\Allie\AppData\Local\Temp\sfextra.dll

C:\Users\Allie\AppData\Local\Temp\SP63752.exe

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed

C:\Windows\System32\wininit.exe => File is digitally signed

C:\Windows\explorer.exe => File is digitally signed

C:\Windows\SysWOW64\explorer.exe => File is digitally signed

C:\Windows\System32\svchost.exe => File is digitally signed

C:\Windows\SysWOW64\svchost.exe => File is digitally signed

C:\Windows\System32\services.exe => File is digitally signed

C:\Windows\System32\User32.dll => File is digitally signed

C:\Windows\SysWOW64\User32.dll => File is digitally signed

C:\Windows\System32\userinit.exe => File is digitally signed

C:\Windows\SysWOW64\userinit.exe => File is digitally signed

C:\Windows\System32\rpcss.dll => File is digitally signed

C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2015-01-30 04:30

==================== End Of Log ============================

And the Addition report:

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 31-01-2015

Ran by alligatormacaroni at 2015-01-31 08:16:08

Running from C:\Users\Allie\Downloads

Boot Mode: Normal

==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

4 Elements II (x32 Version: 2.2.0.98 - WildTangent) Hidden

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.6.0.19140 - Adobe Systems Incorporated)

Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.2.1.650 - Adobe Systems Incorporated)

Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.296 - Adobe Systems Incorporated)

Adobe Photoshop Elements 9 (HKLM-x32\...\Adobe Photoshop Elements 9) (Version: 9.0 - Adobe Systems Incorporated)

Adobe Photoshop.com Inspiration Browser (HKLM-x32\...\PhotoshopdotcomInspirationBrowser.4C35C4D325D350FE0114230CBADCA2DDD0AC8D25.1) (Version: 3.07 - Adobe Systems Incorporated)

Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.4.634 - Adobe Systems, Inc.)

Amazon Music (HKU\S-1-5-21-522919907-1735680996-1150371519-1001\...\Amazon Amazon Music) (Version: 3.2.0.591 - Amazon Services LLC)