[Jones159]

I have a gigabyte amd a series black edition with windows 7 32bit. Windows wont boot thinking its malware causing the problem need removal help

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Hi and welcome to Geeks to Go.

I have a gigabyte amd a series black edition with windows 7 32bit. Windows wont boot thinking its malware causing the problem need removal help

Let s proceed as follows shall we...

Scan with Farbar Recovery Scan Tool:

Please download and save Farbar Recovery Scan Tool 32-Bit to a Flash/USB drive.

Then insert the Flash/USB drive into your problem machine....

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Select US as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.

On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

• Select Command Prompt
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select "Computer" and find your flash drive letter and close the notepad.
• In the command window type e:\frst.exe and press Enter

Note: Replace letter e with the drive letter of your flash drive.

• The tool will start to run.
• When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) on the flash drive. Please copy and paste the contents of the aforementioned notepad file in your next reply.

[Dakeyras]

Hi and welcome to Geeks to Go.

I have a gigabyte amd a series black edition with windows 7 32bit. Windows wont boot thinking its malware causing the problem need removal help

Let s proceed as follows shall we...

Scan with Farbar Recovery Scan Tool:

Please download and save Farbar Recovery Scan Tool 32-Bit to a Flash/USB drive.

Then insert the Flash/USB drive into your problem machine....

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Select US as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.

On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

• Select Command Prompt
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select "Computer" and find your flash drive letter and close the notepad.
• In the command window type e:\frst.exe and press Enter

Note: Replace letter e with the drive letter of your flash drive.

• The tool will start to run.
• When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) on the flash drive. Please copy and paste the contents of the aforementioned notepad file in your next reply.

[Dakeyras]

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