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Removal instructions for Media View

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Started by Metallica , Apr 03 2015 08:50 AM

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#1
Metallica
Posted 03 April 2015 - 08:50 AM

Metallica

    Spyware Veteran

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Content is republished with permission from Malwarebytes.

What is Media View?

The Malwarebytes research team has determined that Media View is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. This one also displays advertisements.

How do I know if my computer is affected by Media View?

You may see this entry in your list of installed software:

warning4.png

And these browser extensio0ns/add-ons:

warning1.png

warning2.png

warning3.png

How did Media View get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was bundled with other software.

How do I remove Media View?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted program.
Please use their own uninstaller first, but I would advise to follow the steps below anyway.
  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan Now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Media View?
  • No, together with the uninstaller, Malwarebytes' Anti-Malware removes Media View completely.
How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Media View hijacker. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.

protection1.png


Technical details for experts

Signs in a HijackThis log:

O2 - BHO: MediaViewV1alpha9358 - {3ffa2871-ca7a-4a25-b471-c3d284d6ad37} - C:\Program Files\MediaViewV1\MediaViewV1alpha9358\ie\MediaViewV1alpha9358.dll
Possible signs in FRST logs:

 GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
 CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
 BHO: Media View -> {3ffa2871-ca7a-4a25-b471-c3d284d6ad37} -> C:\Program Files\MediaViewV1\MediaViewV1alpha9358\ie\MediaViewV1alpha9358.dll [2014-02-27] ()
 FF Extension: No Name - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\6qeoodjs.default-1401006518835\extensions\74979c91-c812-44d6-90e1-1ff0491351e5@e3e0c78c-dd15-4ac4-b6a0-08cad184bd23.com [Not Found]
 FF HKLM\...\Firefox\Extensions: [[email protected]] - C:\Program Files\MediaViewV1\MediaViewV1alpha9358\ff
 FF Extension: Media View - C:\Program Files\MediaViewV1\MediaViewV1alpha9358\ff [2015-04-03]
 CHR HKLM\...\Chrome\Extension: [nbfpfmjcbkchbdeldfejieaaddpngbka] - C:\Program Files\MediaViewV1\MediaViewV1alpha9358\ch\MediaViewV1alpha9358.crx [2014-02-27]
 () C:\Program Files\MediaViewV1

Media View (HKLM\...\MediaViewV1alpha9358) (Version: 1.1 - Media View) <==== ATTENTION
Alterations made by the installer:

File system details  
---------------------------------------------
    Adds the folder C:\Program Files\MediaViewV1\MediaViewV1alpha9358
       Adds the file uninstall.exe"="4/3/2015 3:47 PM, 292461 bytes, A
    Adds the folder C:\Program Files\MediaViewV1\MediaViewV1alpha9358\ch
       Adds the file MediaViewV1alpha9358.crx"="2/27/2014 10:13 PM, 45782 bytes, A
    Adds the folder C:\Program Files\MediaViewV1\MediaViewV1alpha9358\ff
       Adds the file chrome.manifest"="2/27/2014 10:13 PM, 149 bytes, A
       Adds the file install.rdf"="2/27/2014 10:13 PM, 785 bytes, A
    Adds the folder C:\Program Files\MediaViewV1\MediaViewV1alpha9358\ff\chrome\content
       Adds the file ffMediaViewV1alpha9358.js"="2/27/2014 10:13 PM, 747 bytes, A
       Adds the file ffMediaViewV1alpha9358ffaction.js"="2/27/2014 10:13 PM, 563 bytes, A
       Adds the file overlay.xul"="2/27/2014 10:13 PM, 344 bytes, A
    Adds the folder C:\Program Files\MediaViewV1\MediaViewV1alpha9358\ff\chrome\content\icons
       Adds the file Thumbs.db"="2/26/2014 3:44 PM, 36352 bytes, A
    Adds the folder C:\Program Files\MediaViewV1\MediaViewV1alpha9358\ff\chrome\content\icons\default
       Adds the file MediaViewV1alpha9358_32.png"="2/26/2014 3:44 PM, 10429 bytes, A
    Adds the folder C:\Program Files\MediaViewV1\MediaViewV1alpha9358\ie
       Adds the file MediaViewV1alpha9358.dll"="2/27/2014 10:13 PM, 87040 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nbfpfmjcbkchbdeldfejieaaddpngbka\1.1_0
       Adds the file ffMediaViewV1alpha9358chaction.js"="4/3/2015 3:47 PM, 715 bytes, A
       Adds the file icon.ico"="4/3/2015 3:47 PM, 588 bytes, A
       Adds the file manifest.json"="4/3/2015 3:47 PM, 967 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nbfpfmjcbkchbdeldfejieaaddpngbka\1.1_0\images
       Adds the file MediaViewV1alpha9358_128.png"="4/3/2015 3:47 PM, 9011 bytes, A
       Adds the file MediaViewV1alpha9358_16.png"="4/3/2015 3:47 PM, 9011 bytes, A
       Adds the file MediaViewV1alpha9358_48.png"="4/3/2015 3:47 PM, 9011 bytes, A
       Adds the file MediaViewV1alpha9358_64.png"="4/3/2015 3:47 PM, 10429 bytes, A

Registry details  
------------------------------------------
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3ffa2871-ca7a-4a25-b471-c3d284d6ad37}]
       "(Default)"="REG_SZ", "Media View"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3ffa2871-ca7a-4a25-b471-c3d284d6ad37}\InprocServer32]
       "(Default)"="REG_SZ", "C:\Program Files\MediaViewV1\MediaViewV1alpha9358\ie\MediaViewV1alpha9358.dll"
       "ThreadingModel"="REG_SZ", "Apartment"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3ffa2871-ca7a-4a25-b471-c3d284d6ad37}\Programmable]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3ffa2871-ca7a-4a25-b471-c3d284d6ad37}\TypeLib]
       "(Default)"="REG_SZ", "{be93322e-3587-4633-9720-d14180c7cf7e}"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3ffa2871-ca7a-4a25-b471-c3d284d6ad37}\Version]
       "(Default)"="REG_SZ", "1.1"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{FB44656C-A8CE-442A-81E1-0D93B98CEBE1}]
       "(Default)"="REG_SZ", "IMediaViewV1alpha9358BHO"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{FB44656C-A8CE-442A-81E1-0D93B98CEBE1}\ProxyStubClsid]
       "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{FB44656C-A8CE-442A-81E1-0D93B98CEBE1}\ProxyStubClsid32]
       "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{FB44656C-A8CE-442A-81E1-0D93B98CEBE1}\TypeLib]
       "(Default)"="REG_SZ", "{BE93322E-3587-4633-9720-D14180C7CF7E}"
       "Version"="REG_SZ", "1.1"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{BE93322E-3587-4633-9720-D14180C7CF7E}\1.1]
       "(Default)"="REG_SZ", "MediaViewV1alpha9358Lib"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{BE93322E-3587-4633-9720-D14180C7CF7E}\1.1\0\win32]
       "(Default)"="REG_SZ", "C:\Program Files\MediaViewV1\MediaViewV1alpha9358\ie\MediaViewV1alpha9358.dll"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{BE93322E-3587-4633-9720-D14180C7CF7E}\1.1\FLAGS]
       "(Default)"="REG_SZ", "0"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{BE93322E-3587-4633-9720-D14180C7CF7E}\1.1\HELPDIR]
       "(Default)"="REG_SZ", "C:\Program Files\MediaViewV1\MediaViewV1alpha9358\ie"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions\nbfpfmjcbkchbdeldfejieaaddpngbka]
       "path"="REG_SZ", "C:\Program Files\MediaViewV1\MediaViewV1alpha9358\ch\MediaViewV1alpha9358.crx"
       "version"="REG_SZ", "1.1"
    [HKEY_LOCAL_MACHINE\SOFTWARE\MediaViewV1\Media View]
       "installed"="REG_SZ", "1"
    [HKEY_LOCAL_MACHINE\SOFTWARE\MediaViewV1alpha9358]
       "Path"="REG_SZ", "C:\Program Files\MediaViewV1\MediaViewV1alpha9358"
    [HKEY_LOCAL_MACHINE\SOFTWARE\MediaViewV1alpha9358\Components]
       "Ch"="REG_SZ", "1"
       "ff"="REG_SZ", "1"
       "Ie"="REG_SZ", "1"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3ffa2871-ca7a-4a25-b471-c3d284d6ad37}]
       "(Default)"="REG_SZ", "MediaViewV1alpha9358"
       "NoExplorer"="REG_DWORD", 1
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MediaViewV1alpha9358]
       "DisplayIcon"="REG_SZ", "C:\Program Files\MediaViewV1\MediaViewV1alpha9358\uninstall.exe"
       "DisplayName"="REG_SZ", "Media View"
       "DisplayVersion"="REG_SZ", "1.1"
       "NoModify"="REG_DWORD", 1
       "NoRepair"="REG_DWORD", 1
       "Publisher"="REG_SZ", "Media View"
       "UninstallString"="REG_SZ", "C:\Program Files\MediaViewV1\MediaViewV1alpha9358\uninstall.exe"
       "URLInfoAbout"="REG_SZ", ""
    [HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\Extensions]
       "[email protected]"="REG_SZ", "C:\Program Files\MediaViewV1\MediaViewV1alpha9358\ff"
Malwarebytes Anti-Malware log:

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 4/3/2015
Scan Time: 3:56:44 PM
Logfile: mbamMediaView.txt
Administrator: Yes

Version: 2.01.0.1004
Malware Database: v2015.04.03.05
Rootkit Database: v2015.03.31.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: Malwarebytes

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 289164
Time Elapsed: 4 min, 46 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 10
PUP.Optional.MediaView.A, HKLM\SOFTWARE\CLASSES\CLSID\{3ffa2871-ca7a-4a25-b471-c3d284d6ad37}, Quarantined, [c0715d0baae0290d9d0575aeb452b14f], 
PUP.Optional.MediaView.A, HKLM\SOFTWARE\CLASSES\TYPELIB\{be93322e-3587-4633-9720-d14180c7cf7e}, Quarantined, [c0715d0baae0290d9d0575aeb452b14f], 
PUP.Optional.MediaView.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{FB44656C-A8CE-442A-81E1-0D93B98CEBE1}, Quarantined, [c0715d0baae0290d9d0575aeb452b14f], 
PUP.Optional.MediaView.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{3FFA2871-CA7A-4A25-B471-C3D284D6AD37}, Quarantined, [c0715d0baae0290d9d0575aeb452b14f], 
PUP.Optional.MediaView.A, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{3FFA2871-CA7A-4A25-B471-C3D284D6AD37}, Quarantined, [c0715d0baae0290d9d0575aeb452b14f], 
PUP.Optional.MediaView.A, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{3FFA2871-CA7A-4A25-B471-C3D284D6AD37}, Quarantined, [c0715d0baae0290d9d0575aeb452b14f], 
PUP.Optional.MediaView.A, HKLM\SOFTWARE\CLASSES\CLSID\{3FFA2871-CA7A-4A25-B471-C3D284D6AD37}\INPROCSERVER32, Quarantined, [c0715d0baae0290d9d0575aeb452b14f], 
PUP.Optional.MediaView.A, HKLM\SOFTWARE\MediaViewV1alpha9358, Quarantined, [8aa7b4b47a1077bfb111df1fb2515ba5], 
PUP.Optional.MediaView.A, HKLM\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\NBFPFMJCBKCHBDELDFEJIEAADDPNGBKA, Quarantined, [a58c8ade03876bcb4f326c4826dda45c], 
PUP.Optional.GlobalUpdate.C, HKCU\SOFTWARE\GLOBALUPDATE\UPDATE\PROXY, Quarantined, [41f0da8e7a10b77f7c9fa113867d5da3], 

Registry Values: 4
PUP.Optional.GlobalUpdate.C, HKLM\SOFTWARE\GLOBALUPDATE\UPDATEDEV|AuCheckPeriodMs, 21600000, Quarantined, [fe33fc6cb7d31d19f78b545f22e158a8]
PUP.Optional.MediaView.A, HKLM\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\nbfpfmjcbkchbdeldfejieaaddpngbka|path, C:\Program Files\MediaViewV1\MediaViewV1alpha9358\ch\MediaViewV1alpha9358.crx, Quarantined, [a58c8ade03876bcb4f326c4826dda45c]
PUP.Optional.MediaView.A, HKLM\SOFTWARE\MOZILLA\FIREFOX\EXTENSIONS|[email protected], C:\Program Files\MediaViewV1\MediaViewV1alpha9358\ff, Quarantined, [0c2595d33c4ea393764d87774db69c64]
PUP.Optional.GlobalUpdate.C, HKCU\SOFTWARE\GLOBALUPDATE\UPDATE\PROXY|source, IE, Quarantined, [41f0da8e7a10b77f7c9fa113867d5da3]

Registry Data: 0
(No malicious items detected)

Folders: 3
PUP.Optional.MediaView.A, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nbfpfmjcbkchbdeldfejieaaddpngbka\1.1_0, Quarantined, [e64b9dcbbbcf2e08dd14f73aa16554ac], 
PUP.Optional.MediaView.A, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nbfpfmjcbkchbdeldfejieaaddpngbka\1.1_0\images, Quarantined, [e64b9dcbbbcf2e08dd14f73aa16554ac], 
PUP.Optional.MediaView.A, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nbfpfmjcbkchbdeldfejieaaddpngbka, Quarantined, [e64b9dcbbbcf2e08dd14f73aa16554ac], 

Files: 10
PUP.Optional.MediaView.A, C:\Program Files\MediaViewV1\MediaViewV1alpha9358\ie\MediaViewV1alpha9358.dll, Quarantined, [c0715d0baae0290d9d0575aeb452b14f], 
PUP.Optional.MediaView.A, C:\Users\{username}\Desktop\MediaViewV1alpha9358Installer.exe, Quarantined, [949d5b0de4a6cc6acefd2d70bf42659b], 
PUP.Optional.Amonetize, C:\Users\{username}\AppData\Local\Temp\nsw1949.tmp\aminsis.dll, Quarantined, [003193d5f793b87e1ff1a15c1ee49d63], 
PUP.Optional.MediaView.A, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nbfpfmjcbkchbdeldfejieaaddpngbka\1.1_0\manifest.json, Quarantined, [e64b9dcbbbcf2e08dd14f73aa16554ac], 
PUP.Optional.MediaView.A, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nbfpfmjcbkchbdeldfejieaaddpngbka\1.1_0\ffMediaViewV1alpha9358chaction.js, Quarantined, [e64b9dcbbbcf2e08dd14f73aa16554ac], 
PUP.Optional.MediaView.A, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nbfpfmjcbkchbdeldfejieaaddpngbka\1.1_0\icon.ico, Quarantined, [e64b9dcbbbcf2e08dd14f73aa16554ac], 
PUP.Optional.MediaView.A, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nbfpfmjcbkchbdeldfejieaaddpngbka\1.1_0\images\MediaViewV1alpha9358_128.png, Quarantined, [e64b9dcbbbcf2e08dd14f73aa16554ac], 
PUP.Optional.MediaView.A, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nbfpfmjcbkchbdeldfejieaaddpngbka\1.1_0\images\MediaViewV1alpha9358_16.png, Quarantined, [e64b9dcbbbcf2e08dd14f73aa16554ac], 
PUP.Optional.MediaView.A, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nbfpfmjcbkchbdeldfejieaaddpngbka\1.1_0\images\MediaViewV1alpha9358_48.png, Quarantined, [e64b9dcbbbcf2e08dd14f73aa16554ac], 
PUP.Optional.MediaView.A, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nbfpfmjcbkchbdeldfejieaaddpngbka\1.1_0\images\MediaViewV1alpha9358_64.png, Quarantined, [e64b9dcbbbcf2e08dd14f73aa16554ac], 

Physical Sectors: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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