[Nico55]

Hi - my first time here - I had no idea where to turn so picked you when my search terms failed!  I hope I've selected the correct category for my query & that it makes sense...

 

I always have 3 separate windows open on my screen - Firefox; Chrome; Skype (IM) & recently something has begun switching the window in use to one of the others.  This happens with no warning, in no discernible order & at no particular times - the gap between occurrences could be 5 mins, 1 hour, 1/2 a day or not for a day at all then it starts again.

 

For example, I'm typing in Firefox when the alert bell sounds - I look up to see Skype or Chrome is now at the front.  I have to click back to the window I was using to continue.

 

BT Net Protect Plus (McAfee) & Malwarebytes run clean & I can't think of anything I've done that might have caused this to start happening.

 

If you can help - or even suggest where to begin to look for an answer - I'd be most grateful!

 

Oh dear - I just opened Control Panel/System Information to get the PC details & the Control Panel window jumped in front of the Sys Info window on its own!

 

Hewlett Packard 500-260ea running Win 8.1  Version 6.3.9600

 

Firefox, Chrome & Skype are all up to date.  If you need more info, please ask & I'll do my best - I'm not the techiest-minded person, so please bear that in mind.

 

Thanks for your time & attention, Nico

 

PS Firefox just jumped in front of this window in Chrome - this is getting silly...

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Hello Nico55  ,

 

You must be on a laptop?(i think)

 

Windows 8 has several touch gestures built in and the one you're hitting is the app switching gesture. Here's a list of gestures for your reference.

 

windows 8 trackpad multi touch gestures

 

The app switching gesture is triggered when you swipe from the left side of the trackpad to the middle.

 

To disable it, Win + I to open the Settings charm > Change PC settings > General > look to where it says app switching and turn off 

[Dashing star]

Hello Nico55  ,

 

You must be on a laptop?(i think)

 

Windows 8 has several touch gestures built in and the one you're hitting is the app switching gesture. Here's a list of gestures for your reference.

 

windows 8 trackpad multi touch gestures

 

The app switching gesture is triggered when you swipe from the left side of the trackpad to the middle.

 

To disable it, Win + I to open the Settings charm > Change PC settings > General > look to where it says app switching and turn off 

[Nico55]

Hi Dashing Star - no, it's a desktop, as here - http://support.hp.co...ument/c04058436

 

Also, it's not a touch-screen.

Edited by Nico55, 20 July 2015 - 06:34 AM.

[Dashing star]

Did you use USB mouse? or PS/2?

 

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

[Nico55]

My apologies for taking so long to get back to you, non-PC related problems I'm afraid!

 

I've d'loaded Speccy & have a URL to post, but I'm wary of doing so as the "snapshot" contains far more information than the example you showed me does.

 

Just for instance, it shows my name, every Windows Update I've ever done, every "Process" (expanded "Task Manager" view), etc etc - on the whole, far more information than I'm happy to put on the Net.

 

Is there a way of abbreviating the report so that it resembles the example you showed me? 

 

I do appreciate your time & am sorry to be a nuisance, D Star.

 

(Added) My mouse is wireless (USB dongle), batteries are new, keyboard is wired (USB).

Edited by Nico55, 23 July 2015 - 02:21 AM.

[Nico55]

Hi, me again!  I thought I'd give this problem a chance to sort itself out if I installed Windows 10 but it's still occurring I'm afraid.

 

Could someone tell me how to answer the issue I have with the Speccy snapshot as requested above?

 

I'm sorry to be a nuisance but this silly problem is very irritating - while I was typing this, the open Skype IM window jumped in front of the Chrome window.

[Dashing star]

Hello 

 

sorry for my delay.

It happens only with skype? or during opening of any other windows?

[Nico55]

Hi again - no, it happens with any combination of Firefox, Chrome, Skype.  I've even noticed - twice now - that with just Chrome open, something stops that window (the only thing open) from being active.  I have to click in it to bring it back "live".  The "surround" of the window greys out as though something has jumped in front of it.

 

I'm sorry I can't describe it using more technical terms, I have to rely on what "feels" right to say. 

[Dashing star]

Hello Nico55,

 

I suggest you to create a new topic here.

 

Details here.

 

Make sure your pc is not affected by Malware. Post back after cleaning your pc.

 

Note: Please paste this link to the post in Malware forum where you create a new topic.