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Experts, geeks, MVP’s,J I hope you people can help.

We currently have a very big problem. Suddenly we cannot backup and restore any windows 7 pc.

Our image is deployed with software central. It’s both x86 and x64 image.  Our server that deployed the image is a Microsoft server 2012 . So our system partition is 350 mb and c drive the remaining space.

There are non-backup programs that can restore it.

We have used:

·         Symantec v.11 /v. 13

·         Snapshot.

·         Acronis.

·         Hdclone

We have tried all sorts of setting in bios and so on. The funny thing is that a windows xp is no problem.

Even if we install a windows 7 by hand from a DVD. No problem. Our other department have build there image a bit different. There is no system partition. It’s all on the c drive. That is also working fine to restore.

We even tried to build the BCD from scratch. With no luck. We have sent one of our pc’s to snapshot in Germany they also could not restore it.

 Our hardware is HP elitedesk from 8100 to the newest 800 g1  its business pc. So they have all got a tpm chip installed.


So guys what could we have missed. What could possibly be the problem???



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Hi and welcome to Geeks to Go forums,


Sorry to hear about the issues you are experiencing, but as this seems to be a business system then it might be better to ask the IT department of the organisation concerned.


If the IT deparment can't fix it then maybe its time to get a professional IT firm to deal with it?


Our terms of use can be found at the foot of the page and here's an extract


"We offer free computer help and tech support for home and personal use. We are not here to support others that work for profit, or to support/replace your company's IT department.


If we have misunderstood the situation then let us know.



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