[dballard5064]

hello.  i am having the tcpip.sys BSOD on my WIN XP Pro.  i have looked in the forums for instructions, but my PC is not saving dump files from crashes.  so bluescreenview can't find anything to post.  any ideas?  i plan on upgrading soon but i still need this PC for work every day until then.  Thanks!

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Best Answer

here is my system info:

 

OS Name    Microsoft Windows XP Professional
Version    5.1.2600 Service Pack 3 Build 2600
OS Manufacturer    Microsoft Corporation
System Name    DVOSTRO400
System Manufacturer    Dell Inc.
System Model    Vostro 400
System Type    X86-based PC
Processor    x86 Family 6 Model 15 Stepping

11 GenuineIntel ~2394 Mhz
BIOS Version/Date    Dell Inc. 1.0.15, 6/23/2008
SMBIOS Version    2.5
Windows Directory    C:\WINDOWS
System Directory    C:\WINDOWS\system32
Boot Device    \Device\HarddiskVolume1
Locale    United States
Hardware Abstraction Layer    Version =

"5.1.2600.5512 (xpsp.080413-2111)"
User Name    DVOSTRO400\Dale
Time Zone    Central Daylight Time
Total Physical Memory    4,096.00 MB
Available Physical Memory    2.44 GB
Total Virtual Memory    2.00 GB
Available Virtual Memory    1.96 GB
Page File Space    3.09 GB
 

[dballard5064]

Best Answer

here is my system info:

 

OS Name    Microsoft Windows XP Professional
Version    5.1.2600 Service Pack 3 Build 2600
OS Manufacturer    Microsoft Corporation
System Name    DVOSTRO400
System Manufacturer    Dell Inc.
System Model    Vostro 400
System Type    X86-based PC
Processor    x86 Family 6 Model 15 Stepping

11 GenuineIntel ~2394 Mhz
BIOS Version/Date    Dell Inc. 1.0.15, 6/23/2008
SMBIOS Version    2.5
Windows Directory    C:\WINDOWS
System Directory    C:\WINDOWS\system32
Boot Device    \Device\HarddiskVolume1
Locale    United States
Hardware Abstraction Layer    Version =

"5.1.2600.5512 (xpsp.080413-2111)"
User Name    DVOSTRO400\Dale
Time Zone    Central Daylight Time
Total Physical Memory    4,096.00 MB
Available Physical Memory    2.44 GB
Total Virtual Memory    2.00 GB
Available Virtual Memory    1.96 GB
Page File Space    3.09 GB
 

[Ztruker]

How often does it occur?

Is it reproducible?

 

How does it behave if you boot to Safe Mode with Networking? If better then something is starting at boot that is causing the problem.

Advanced startup options - XP
Advanced startup options - Vista
Advanced startup options - Windows 7
Advanced startup options - Windows 8

Use msconfig to determine what is causing the problem

These are good tutorials on using msconfig in XP, Vista or Windows 7:
How to use msconfig in Windows XP
How to use msconfig in Windows Vista
How to use msconfig in Windows 7 and Windows 8

Click on Start then Run, type msconfig and press Enter.
Click on the Startup tab (for Windows 8, the Startup tab has a link to open Task Manager/Startup tab. Use that.), record what is currently starting then click the Disable All button.
Reboot and see if it runs better.
If yes then use msconfig to enable several items at a time till you find the culprit.

If no, start msconfig again.

Click on the Startup tab then enable all the items that were initially enabled (that you recorded).

Click on the Services tab.

Check the Hide All Microsoft Services box, record what is currently starting then click the Disable All button.
Again, do a regular boot, see if it runs normal.
If yes then use msconfig to enable services till you find the culprit.

Once you've found the culprit, uninstall it or find out how to eliminate it from your system. Simply disabling it in msconfig is a temporary fix at best.
Enable everything else you disabled.

[dballard5064]

thank you!  i think i found the problem child.  i saw that spybot had loaded me with crap files, so i uninstalled it and ran a scan for leftovers and killed them too.  rebooted and it's back to being quick and responsive at least.  now i wait to see if i get blue screened again. 

i appreciate the help, thanks again.

[Ztruker]

Spybot Tea Timer used to cause problems at times. Maybe it dod for you.