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No control over PC

Started by Royyyal , Dec 26 2015 03:39 PM

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#1
Royyyal
Posted 26 December 2015 - 03:39 PM

Royyyal

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I recently accidentally clicked on a link and it ended up downloading a virus on to my brand new laptop. I can now not uninstall/install any applications. I continuously getting denied when I try to open an app with the admin icon next to it. I also cannot reset my computer or anything of that nature. PLEASE HELP
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#2
SpywareDr
Posted 27 December 2015 - 01:07 PM

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Who is the maker, and what is the model number of the laptop?


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#3
paws
Posted 27 December 2015 - 01:09 PM

paws

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Topic being dealt with by Bruce in this topic here:
http://www.geekstogo...c/#entry2543384
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#4
SpywareDr
Posted 27 December 2015 - 01:36 PM

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:thumbsup:


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