[Kip Williams]

My version of Adobe Acrobat Pro XI had a configuration error today.  I tried to repair it to no avail.  I uninstalled and re-installed, but I get hung up where the software is trying to extract the downloaded files.  Any ideas?  Attached is the screen that it gets hung up on.

Attached Thumbnails

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See if downloading the full version works any better:

 

https://www.adobe.co...latform=Windows

 

I think normally they download a little program that then downloads the real program in the background.  Sometimes a firewall will block the program.

 

 

If that doesn't work try creating a new user, give the new user admin rights and then log on as the new user and try it again.

[RKinner]

See if downloading the full version works any better:

 

https://www.adobe.co...latform=Windows

 

I think normally they download a little program that then downloads the real program in the background.  Sometimes a firewall will block the program.

 

 

If that doesn't work try creating a new user, give the new user admin rights and then log on as the new user and try it again.