I can receive but not send emails on my iPad. I keep getting an "incorrect username or password" message.
On another website (an Apple one?) I found details of what the settings should be (see attached file) but I cannot get to this screen on my iPad, partly because the keyboard gets in the way even if I scroll down, but mainly because when I tap Advanced nothing happens. So I don't know if my settings are right.
I don't know if the settings are what's causing my inability to send emails anyhow - doesn't seem much to do with the username or password - but it would be nice to be able to check.
About three months ago I had an email problem with the iPad. I can't remember whether it was sending or receiving emails or both.
I spoke to BT helpline people and all kinds of things were tried and in the end the only way I could mend the email function was by taking the iPad back to factory settings and starting again. It's quite time-consuming and nerve-wracking, so I don't want to do it unless I can't avoid it.
Please can anyone help?