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frozen screen on galaxy core prime

Started by rct1221 , Feb 15 2016 03:33 PM

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#1
rct1221
Posted 15 February 2016 - 03:33 PM

rct1221

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I dropped my galaxy core prime. I do have it in a case. the screen has frozen. I tried a soft reset but it did not work. help
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#2
RKinner
Posted 16 February 2016 - 09:53 AM

RKinner

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Try removing the battery for a minute (verify that the sim card hasn't shifted) then put it back in and see if it will wake up.


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