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Windows update error 0x80070057 windows 7 (Resolved).

Update error

Best Answer jimfdowning , 15 April 2016 - 02:15 PM

Hi PhillAfter many hours of trial and error Ive sorted it.Reinstalled my Dell Oem and before I did anything installed the standalone package which worked.I then instyalled all updates bar sp1.then... Go to the full post »


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#1
jimfdowning

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Hi

I recently downgraded from windows 10 back to 7 as I had a few problems with it.

Initially updates ran fine but now it just seems to be stuck in a search loop.

Ran the windows Fixit tool and it found the update error 0x80070057

Can anyone please help?

Thank you

James


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#2
phillpower2

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Hello jimfdowning,

 

I recently downgraded from windows 10 back to 7 

 

 

Was this a fresh installation of Windows 7 or was it a roll back to 7 within 30 days of upgrading to Windows 10.

 

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 


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#3
jimfdowning

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Hi

Thanks for replying, it's appreciated.

Windows 10 wouldn't start so I did a new install of my original 7.

 

Here's the Speccy URL

 

http://speccy.pirifo...YvuOTpIYu5jv2CB

 

Thanks again


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#4
jimfdowning

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Don't know if this helps, buts it's the error report when I run MS Fixit?

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#5
phillpower2

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Does the Windows 7 media that you used for the install contain SP1, reason that I ask is because Speccy shows your OS to be Windows 7 Home Premium 64-bit SP1 but it also shows the following;

 

Not Installed
09/04/2016 Windows 7 Service Pack 1 for x64-based Systems (KB976932)
 

 

Download then run the All in One Repair from here, disregard the malware guidance but follow the other steps to the letter and in particular ensuring that you first create a new restore point and perform a proper Windows clean boot before running the repair, details for the clean boot here.


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#6
jimfdowning

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No it didnt come with sp1. Done the clean boot (far as I know lol) and created restore point. Im running the AIO now

may take a while :(


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#7
jimfdowning

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The AIO completed and the system has been rebooted  :D


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#8
jimfdowning

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Ran update again and it just searched again for ages without finding anything.

Ran another Fixit scan and here are the results  :no:

 

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#9
phillpower2

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One down, one to go, If you have not done so already, follow the Resolution suggested here

 

Tip

Please avoid adding multiple posts while waiting for us to reply to your last post, edit your last post to include anything that you wish to add, this will ensure nothing gets overlooked which can sometimes happen if a thread has more than one page. 


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#10
jimfdowning

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Hi

Downloaded and ran System readiness tool.

Its taking a long time.

It says "searching for updates on this computer" does it

actually mean "for this computer?"

Been going now for over an hour  :upset:

Thanks

Jim

 

It completed successfully but still not updating  :smashcomp:

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Edited by jimfdowning, 11 April 2016 - 05:21 AM.

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#11
jimfdowning

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Reinstalled Win7 all all working at the moment. Will open another thread if problem come back but at moment we can call this resolved.

Thank you for your help  :yes:


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#12
phillpower2

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Thanks for letting us know but for future reference the Windows update service can take many hours to complete and can sometimes appear to hang at a certain point for what seems an eternity, hasn't always been that way and has come about since recent changes that Microsoft have made.  


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#13
jimfdowning

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Hi Phill

Don't go anywhere just yet.

The rienstall worked for a while updating several things inc sp1 and the update client about 20 in total moslty .NET Frame work  stuff but then did exactly the same thing as before.

 

Well nearly, this is a new error and its something to do with permissions, access denied or something?

driving me crazy. :headscratch:

 

Done the Microsoft fix but doesn't seem to work showing a lot of fails  :smashcomp:

 

https://support.micr...en-us/kb/968003

 

Help please  :upset:

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Edited by jimfdowning, 12 April 2016 - 01:11 PM.

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#14
phillpower2

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Can I ask what type of media was used for the install of Windows 7, full retail Microsoft or OEM DVD, a downloaded ISO or a burned copy.

 

Are you signed in as Administrator.


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#15
jimfdowning

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Hi Phill

Yes I'm signed in as admin and the disc is a Dell oem dvd which worked perfectly when I first installed it.

 

Im currently trying this fix but not expecting much as subinacl seems to be failing a lot.

 

https://social.techn...=w7itprogeneral

 

:smashcomp:

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Edited by jimfdowning, 14 April 2016 - 10:19 AM.

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