I've picked up his log, and I'm checking the machine for malware. Once I give him the all clear, if he's still having issues, I'll send him back your way for further testing.
New/Used Computer Seems Slow (Resolved).
Started by
CompaqHP
, May 05 2016 01:45 PM
Slow start Sluggish Need checked out
Best Answer phillpower2 , 12 May 2016 - 01:22 AM
Have you located the Windows 7 product key on the chassis as explained by Ztruker and written down the MS Office product key and that of the Cyberlink software as was suggested by myself.... Go to the full post »
#16
Posted 20 May 2016 - 10:39 PM
pystryker
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- Malware Removal
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- 3,912 posts
Trusted Helper
I've picked up his log, and I'm checking the machine for malware. Once I give him the all clear, if he's still having issues, I'll send him back your way for further testing.
#17
Posted 21 May 2016 - 05:02 AM
phillpower2
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- Global Moderator
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- 25,077 posts
Mechanised Mod
Hi pystryker
Thanks for the heads up, will be waiting in the wings but quite sure I will not be needed once you have worked your magic
#19
Posted 28 May 2016 - 06:53 AM
phillpower2
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- Global Moderator
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- 25,077 posts
Mechanised Mod
Hello CompaqHP,
Can you let us know if you now consider your computer issue/s resolved so that the thread can be marked accordingly, thanks.
#20
Posted 28 May 2016 - 10:30 AM
CompaqHP
- Topic Starter
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- Member
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- 28 posts
Member
[bleep] gentlemen im so sorry i have not replied to either of you work has been hectic last 3-4 days. But to answer both of you Yes my computer seems to be running magnificent now! You two are very good at what you do. phillpower2 pystryker
#21
Posted 28 May 2016 - 10:34 AM
pystryker
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- Malware Removal
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- 3,912 posts
Trusted Helper
No worries, very pleased to hear it. If we can be of service in the future, please don't hesitate to come see us.
If we can be of service in the future, please don't hesitate to come see us.
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