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Errors on Windows 7 laptop

Started by RebelGamer137 , May 06 2016 09:51 PM

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#16
SleepyDude

Posted 21 May 2016 - 11:59 AM

Trusted Helper

Malware Removal
4,991 posts

Try to run the same virus scan to see if it gives you a BSOD.

What program are you using for the scan?

#17
RebelGamer137

Posted 21 May 2016 - 12:44 PM

Member

Topic Starter
Member
445 posts

Kaspersky Internet Security

Edited by RebelGamer137, 21 May 2016 - 12:45 PM.

#18
Ztruker

Posted 21 May 2016 - 08:19 PM

Member 5k

Technician
7,091 posts

The dump indicates klif.sys as a possible cause. This belongs to Kaspersky Anti Virus.

fffff880`037a8138  fffff880`0334c0f0Unable to load image \SystemRoot\system32\DRIVERS\klif.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
 klif+0xae0f0

If the driver update doesn't fix the problem, uninstall Kaspersky and try a different AV program as a test. Microsoft Security Essentials is a good choice for this test. If that resolves the problem you can stay with MSE or try one of the many others available.