[chuck666]

Running Windows 7 Professional SP1

I cannot do a search of emails in MS Outlook 2007 "serch results may be incomplete....."

If I search in explorer I get a box that says searches might be slow because the index is not running. Click to turn on.... does nothing.

If I go to Control Panel Indexing Options It says Indexing is not running and the Included Locations list is empty.

Then if I go to programs and features and turn Windows features on or off i see Indexing Service is ticked and Windows Search is ticked.

I've tried scandisk and that didn't help.

I've done chkdsk.

I've done a dfrag

No luck.

Help.

Edited by chuck666, 13 May 2016 - 12:58 PM.

[Advertisements]

Hi,

 

Lets take a look...

 

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:

• List last 10 Event Viewer Errors
• List Installed Programs

Click on Go.

Post the resulting log in your next reply.
 

 

[SleepyDude]

Hi,

 

Lets take a look...

 

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:

• List last 10 Event Viewer Errors
• List Installed Programs

Click on Go.

Post the resulting log in your next reply.
 

 

[chuck666]

Here it is. Sorry about the delay it's my work comp.

Attached Files

•  MTB.txt   49.03KB   347 downloads

Edited by chuck666, 16 May 2016 - 08:41 AM.

[SleepyDude]

Hi,

 

Run Minitoolbox again this time only with the option List Users, Partitions and Memory size please.

 

Copy & Paste the long instead of attach.

[chuck666]

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by Charles (administrator) on 16-05-2016 at 12:32:11
Running from "C:\Users\User\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************

========================= Memory info: ===================================

Percentage of memory in use: 44%
Total physical RAM: 8173.41 MB
Available physical RAM: 4512.34 MB
Total Virtual: 8187.62 MB
Available Virtual: 4670.89 MB

========================= Partitions: =====================================

1 Drive a: () (Network) (Total:1862.92 GB) (Free:1804.16 GB)
2 Drive c: () (Fixed) (Total:223.47 GB) (Free:84.66 GB) NTFS
4 Drive e: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.06 GB) NTFS
5 Drive f: (New Volume) (Fixed) (Total:83.84 GB) (Free:62 GB) NTFS
9 Drive r: () (Network) (Total:471.61 GB) (Free:335.23 GB) NTFS
10 Drive w: () (Network) (Total:233.76 GB) (Free:159.65 GB)
11 Drive y: () (Network) (Total:471.61 GB) (Free:335.23 GB) NTFS

========================= Users: ========================================

User accounts for \\CHUCK

Administrator            ASPNET                   Charles                  
Guest                    


**** End of log ****
 

[SleepyDude]

• open the Command Prompt
• type the following command and press Enter:
  

  echo  %temp%

 

Please tell me what is the result of the command.

[chuck666]

C:\Users\User\AppData\Local|Temp

[SleepyDude]

C:\Users\User\AppData\Local|Temp

 

Please confirm that the symbol between Local and Temp is really a "|".

[chuck666]

Sorry

 

 

C:\Users\User\AppData\Local\Temp

[chuck666]

I'm guessing you missed my response.

C:\Users\User\AppData\Local\Temp

[SleepyDude]

Can you right click on the Temp folder to access its Properties then on the Security tab

 

Make sure that the users SYSTEM, your user and the Administrators group all have full control access to the folder.

[chuck666]

First it said that they were not ordered properly I did a reorder. Then it said that Users (CHUCK\Users) did not have full permission, I fixed that. I don't know what all of these accounts are. This is what I have.

 

 

[SleepyDude]

Ok the extra permissions doesn't create problems.

 

Check also the folder c:\windows\temp confirm that SYSTEM and Administrators are on the list with full control permissions.

[chuck666]

Yes they are.

Edited by chuck666, 16 May 2016 - 02:18 PM.

[SleepyDude]

Ok.

 

Try the Fixit tool provided by Microsoft https://support.micr.../windows_search